Tagged With "Ten Questions for Timothy Sutter"
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Re: A Couple of True & Not So True Humerous Copier Incidents
On a cold call I stopped in at a doctors office. The Office Manager was so glad to see me. She said that she was having fax issues and every time they received a fax it jammed. I told her I wasn't a tech but I would take a look. She escorted me to the fax and I looked down to see some questionably cheap paper. I simply asked if she had tried changing paper. She said "I don't have any control of the paper the hospital sends when they fax me." OooooK. She obviously didn't understand the...
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Re: Top Ten Copier & MFP Quotes for November 2016
What’s happened to our membership? I didn’t opt out! Sue at Copy-Fax
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Re: Will outside Sales Rep's go away?
All excellent points. My son (35) asked me the other day about Carvana and my thoughts about them. The first thing that came to mind is warranty, and service. I guess the question becomes (at least for me), what will be the relationship with the dealer for service and warranty when you bought the car from Carvana? Why should the local dealer expedite service, parts or put you at the top of the list for support when you did not buy from them?
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
Question on this - do any of you that sell Lexmark get questioned about the ultimate ownership of the Chinese government? If so, what is it that you say to get them comfortable that they're safe?
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
@Jason H curious if you can help with this question
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
We are still a dealer but we have not sold a LEXMARK in quite a while. They eliminated the MPS Elite program we were own, or at the least removed us from that program. I never had anyone ask about the security due to the Chinese ownership but it’s a great point. Honestly, I have found their support, to us at least, to be very subpar. Our support from brother has been phenomenal the last 2 years. Most of my printer clients are replacing the lexmarks with the brothers as fast as they can.
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Re: Canon SPIN Training
not here, although a friend of mine has. I can question him on it, the next time I speak with him. Mine is probably better thou
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Re: Nsi Autostore
I can't answer your question but would like to add another: I understand that you can set this software to enable scanning to email, which in turn you can set up electronic signature for authorising invoices for a work flow? Is this true and what modules do you need?
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Re: Leasing, Insurance, Padded Rates, Buy Out Price
I've had the question come up a few times over the year and I simply give them full MSRP for the machine and all accessories as the amount.
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer
Thanks! Same functionality regarding scanning? Scan to email, smb, ftp? Secure printing? Authentication and account track? Ability to implement solutions like paper cut? I guess this will be my last question
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
Responding to this question could immediately dissolve into a political debate. One fact is clear and that is that tariffs are essentially taxes that become Federal Gov't general revenue that can be used anyway the Gov't desires such as fund its massive deficit. Whatever money the Trump Administration gave away to its citizens in its tax cuts of 2017 it is now going to claw back with higher taxes disguised as tariffs.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
" Whatever money the Trump Administration gave away to its citizens in its tax cuts of 2017 it is now going to claw back with higher taxes disguised as tariffs. " When one door closes another door opens. Many US companies can benefit from the higher tariffs placed on goods from China. In fact I spoke to one of those companies last Thursday. I disagree that the tax cuts are going to claw their way back with higher taxes disguised as tariffs. In the end, what Trump wants is fair trade practice...
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Re: Compensation Question
I get a salary, mediocre commissions, bit have a revenue bonus for the month and the quarter. If I hit the revenue marks it's good money. Problem is to hit those revenue marks on a consistent basis. But to answer your question, no I don't receive anything for volume of systems sold. Jason, are you in North Carolina or South Carolina, can't remember.
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Re: 57 Days of Selling "Day 16"
Quick question Art. I am starting my pipeline for 2017. I have a goal set but my question is what % of that goal should I already have in my pipeline before the year starts to hit my annual goal for next year. Just your thoughts.
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Re: 3 Things Sales Reps Must Use So They Don't Look Like Sales Monkeys With A Loaded Gun
Kind a reminds me of the "six foot question". TY
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Re: 3 Things Sales Reps Must Use So They Don't Look Like Sales Monkeys With A Loaded Gun
What would the question be?
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Re: Is This the Beginning of the End for the Padding of Lease Rates?
Hello Art and the rest of the P4P members - Our industry association (ELFA), along with several independent law firms that represent many of our industry members are reviewing this legislation to determine the actual effects it will have on the industry as a whole and to provide guidance so that our members will be in compliance with the legislation. What we know at this point is that is you are involved in offering financing to businesses in California, you will be subject to this...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?
Here is a report from leasingnews.org. One of their legal editors is doing a three part review of this legislation. Leasing News Exclusive: State Senator Steven Glazer and the genesis of CA SB 1235 (Part 1 of 3) By Tom McCurnin Leasing News Legal Editor This is important not only if you are doing commercial business in California, but this may affect other states. If you are new to this, here is legislation passed both the assembly and senate, awaiting California Governor Jerry Brown’s...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?
Part Three Leasing News Exclusive: Is the Disclosure Too Complicated? State Senator Steven Glazer Position on CA SB 1235 (Part 3 of 3) By Tom McCurnin Leasing News Legal Editor The bill to require full disclosure of interest rates is awaiting Governor Jerry Brown's signature. It was reviewed to be recorded and sent to his office late last week. It seems unlikely he will not sign it as it passed the State Assembly 72-3 and in the Senate 28-6 .It then will be up to the California Department of...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?
from today's Leasing News. Ralph Petta Reaction to Tom McCurnin's "Is the Disclosure Too Complicated? of SB 1235" [ http://leasingnews.org/hires/petta_ralph2018.jpg ] From: Ralph Petta President and CEO Equipment Leasing and Finance Association 1625 Eye Street, NW * Suite 850 Washington, DC 20006 "Allow me to take exception and set the record straight with respect to Mr. McCurnin's statement in his September 21 article(1) about passage of disclosure legislation in California, SB 1235 that...
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Re: Oki 1450 vs Ricoh 6700 wide Format
So, the Oki or Teriostar 1040 is one page per minute faster than the Ricoh. Oki wants the user to replace the corona wire cartridge and the process cartridge. I believe the process cartridge is the drum. Now, the memories come back, if an end user scratches that drum, it's on the user to replace the drum which is going to be a very pricey item. If I was a business owner I would not want my peeps handling a part that has a cost of $1,500-$2,000. If they scratch it, it's on me to buy another,...
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Re: top challenges faced by sales reps on a day to day basis
I just added a poll to this question, please take the time to vote!
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Re: Color MFP Trends, Tactics, etc
You stated and asked: "* The last year brought Ricoh’s entrance into the color light production and mid-production space with the C900/C900s and the Pro C550EX/C700EX. Although the C900 looks like a solid first step into color production, there may be some growing pains (outside of IKON) due to dealers' lack of production experience/contacts and printers' existing brand loyalty/hesitations about buying a 1st generation system. Does anyone see these replacing or beating Xerox/Konica/Canon...
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Re: Savin SPC221SF and scan to email
Question How do I use Scan to Folder on Windows? Answer Documents scanned using your device can be sent over a network to a shared folder. To use Scan to Folder, follow these steps: Note: To send scanned documents to a shared folder on a computer, the correct user name, password, and directory must be set. Files can be sent to folder destinations on the following operating systems: Windows 2000 / Windows XP / Windows Server 2003 / Windows Vista Mac OS X Destinations must be registered via...
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Re: IKON Delivers RICOH Pro C900 Digital Color Printer for Grover Printing, a Consolidate
Assumed that so I asked the question. Heard (maybe here) that Ricoh was reducing Production Printing Div's field sales by 25% (22 of 88).
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Re: "Green Jobs"
Correct. We'll find a way to drill on the moon to sate our appetite for oil. I don't see the question as "will we run out of oil?" so much as "do we want to give billions of dollars a year to Hugo Chavez, Russia and the Middle East to finance THEIR agendas or should wee develop an American-produced replacement that we can export?"
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Re: "Green Jobs"
Nope, I didn't: "The study released today was conducted by academics from the University of Illinois, who used an online questionnaire of nine questions. The scientists approached were listed in the 2007 edition of the American Geological Institute's Directory of Geoscience Departments. Two questions were key: Have mean global temperatures risen compared to pre-1800s levels, and has human activity been a significant factor in changing mean global temperatures? About 90 percent of the...
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Re: Senior VP wants P4P Access!
Quote: originally posted by Art: "My thoughts, why are you trying to hide your who you are?" You definitely asked yourself the correct question. The p4photel has become the most informative and honest forum to share ideas, experiences, and strategies for success. I would hope this is not compromised in the future, due to censorship or spin. For example, we heard that XEROX had an army of 'bloggers' trolling the internet to promote the ColorQube and to combat any critical assessments. The...
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Re: Is selling at cost the future for print hardware?
There were many questions I had, but the real question is define cost? Does cost includes overhead , sales commissions, taxes,dealer salaries,gas, lights, heat. You know all the expenses that's goes into running a company. That is cost. Not want the dealer accuracy pay for the equipment.
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Re: Need Help for Print Solution!
They are using Timberline, a canned accounting package, so there's no functionality within the application to do this currently. You do have a really good question there though... what were they doing before?
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Re: Is selling at cost the future for print hardware?
Just for chuckles, if you have a good relations with your owner ask him/her one question. What does it cost to TURN THE KEY? You maybe surprise.
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Re: Personal Property Tax
Here’s a problem we run into in Maryland: The state does not charge personal property tax, but some (but not all) counties and even municipalities, do. Obviously, each county/municipality has its own tax rates. We use GreatAmerica Leasing and they offered us “Property Tax Included” rates for the state of MD, but the rates were actually very high considering some of our clients are located in areas where PPtax would not have been charged anyway (at least at the lease’s initiation…and of...
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Re: Canon Forums
Thanks, sounds great! The question I have has to do with printing to an irc3080i with UFRII printing from a Corel Word program. I can change color settings in the driver (it is defaulted to bw) but no color at all on output. A Corel program wouldnt require PCL or PS would it? I cant imagine it would....please help if you can.
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Re: Calculating Lease Costs and Effective Purchase Price W/O interest
Jake, No this is not a dumb question...here is the easiest way to do this: $187.24/0.0302 = $6200 You will have an outprice say $5200 gross profit is $1000 Total = $6200 If someone wants to purchase outright instead of lease sell it for $6200 that way you will still be making $1000 profit. Always start with your outprice of the machine first and build up from there. Every deal will be different based on the circumstances and your competition. Does this make sense?
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Re: Calculating Lease Costs and Effective Purchase Price W/O interest
If Montecore's explanation didn't cover it for you, then there must be some confusion what the question is. The monthly payment divided by the rate factor is the original funding amount. You'll notice there is no multiplication in this equation so if there is in yours, then your goal must be something different than determining the original purchase price. If you are trying to replace a unit by providing something for the same monthly payment, Montecore's equation tells you what your sales...
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Re: Calculating Lease Costs and Effective Purchase Price W/O interest
You're getting good answers, but sometimes the third of fourth approach to answering the question helps. Not to imply that the previous answers are incorrect or incomplete. 1. "Lease Rate" is a convenience, given to you so that you can multiply your selling price by a number and end up with a payment acceptable to the lessor. 2. The "Short answer" from your leasing company is "We'll do that deal for 36 months at 0.0302". 3. The "Long answer" which they will seldom give you is: - We believe...
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Re: A4s and Single Function Laser in MPS
My first thought is that your post has a lot of jargon in it I don't understand. (I'm directly responsible for MPS, so it's not that I'm unfamiliar with the terms). When Art can't understand your question about and industry he's been in for 20+ years, it's time to back up and re-write . Secondly, regarding your questions about placing supplemental A4 MFPs around, it all depends upon the customer. I have some customers that have central MFPs and NO additional MFP capability. I have others...
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Re: Lexmark A4 lineup
Advantages: There are 16 unique products that are only available to the Business Solutions Dealers. These products have a more aggressive price point and the CPP is lower than the products that can be purchase online or thru the VAR channel. There are embedded solutions for specific verticals that can be downloaded via the web (Virtual Solutions Center) and immediately uploaded to the machine. For example, the Education Station allows teachers to create test/quiz templates along with...
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Re: Additional Insured?
Randy, I'll need to do some double-checking. I'll try to help you out, and I'll get back to you... I know our policy for sales, but I'm not certain how field techs are handled. Both receive standard miliage reimbursement, and are NOT required to prove or maintain certain levels of coverage on their car insurance. Sales Reps are responsible for any stolen company property or damages to that property. Again, let me see what I can find out how techs are administered... especially since they are...
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Re: Why in 2010 have we still not seen Solid State Drives (SSD) in copiers?
I would say you answered your own question. Why would you double the cost of a component of your copier when the benefits are negligible? You mentioned faster access time which is true. Don't you hate standing at the copier while the screen is saying "Please wait, Accessing Hard Drive?" You mentioned 100% reliable, which is not true. They are certainly more reliable, and there's no concern about drive heads, but once again, not a lot of problems there. The most common issue with hard drives...
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA
If it is anything like their other introductions they will be aggressive on the price...the real question will be CPC
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Re: A4 Page Volumes
The most important question to ask is "how much do you copy 11x17"? If the answer is none, then the next question is "how often do you print 11x17"? When the answer is quite often, well A3 is then a no brainer, however if the answer is rarely, then I'll bundle an 11x17 laser or ink printer. Based on under 10K per month, A4 will save the customer on the TCO over the term of a 5 year lease.
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Re: When was the last time you did a demo in your demo room?
the vendor's risk should be proportional to the customer's committment. If they will sign a contingent order then you treat them like a customer. Though, if the answer to this question is based on a cost justificaiton, it would depend upon how streamlined your dealership is... If your salemen are doing the networking then you are gambling with more money than if your dealership has a tech taking care of the fine tuning.
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Re: Top 9 Blunders that B2B Sales Reps Make
Blunder #5: They give a generic sales pitch. What they do: They natter on and on about their company, its offerings, and its strategy. Why they do it: Usually they’ve been handed a “standard” presentation created by marketing people who have no idea how to sell. What happens: They never really find what the prospect wants and needs, so the pitch is just a “spray and pray”. Your Action Plan: To avoid this blunder, get “centered” before your next sales call. During your conversation with the...
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Re: Sharp to Introduce Five New Copier/Printer Models, Including a Digital Full-Color MFP
Thanx for this, I was just looking on Sharps wen site and I see a BX M402 and aq BX M402SC. Question: What does the SC mean?? Thanx
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Re: First Look New Ricoh MPC2801_3301
Dude, that Universal print driver worked like a charm. Looks just like the PCL 6. I usually install the 5c but these machines are replacing two C6501's that are off lease and they are used to the PCL6. Also I got an email from Ricoh support in answer to the lack of drivers question. They pointed me to Ricoh-AP.com (Asia Pacific) and all the drivers are there. Nice save, Ricoh.
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Re: Up against Toshiba eStudio 2330
Yes, should have asked a question such as does anyone know of a problem with it? I see you may have to replace your own development units and drums from the brochure, but it is not spelled out, just listed as supply items.
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Re: Digi Doc Flow vs NSI
I did the 48 minute bit and picked up a few tips, however I still have one additional question. Can a user scan directly to thier server folders or does the file go to the clients PPDM and then reside in a folder to be later moved to the server. I'm thinking no but I just have to ask, and another question is when scanning to the server, would I need one or two licenses? Thanx in advance!
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Re: Emailed request for quote????
This is a very good question Fisher. You are right this is becoming more common as prospects do not want a sales pitch they just want facts & numbers. Then you give them for what they ask. They really don't care about a solution they want the bottom line. Many of those places will give you ONE shot only so you better come in with some good numbers since you will not have a 2nd chance. Otherwise it comes down to a price war then you really lose because the last person they talk with in...