Tagged With "Request for Information Fujitsu"
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Re: CBS NEWS REPORT ON COPIER SECURITY
On all current Toshiba copiers with HDD, 128 Bit AES Encryption is offered standard but it has to be turned on by a Service Code. The cost is that it somewhat slows down the copier's performance. In my experience, 128 Bit is rarely turned on when I inform the customer of the trade off. Maybe I should just turn it on in the future and not tell the customer. The optional DataOverwrite kit is very rarely purchased by small Commerical customers but often by Gov't & Schools.
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Re: CBS NEWS REPORT ON COPIER SECURITY
Simply handing over a copier's HDD removes the OS within the copier making it unuseable. Plus there is some labour to remove the HDD and reload the firmware onto it. At least $200 - $300.00 total vs turning on 128 Bit AES Encryption at the start - Free. Going forward, we format the HDD on all of our own brand copiers we remove. For competitors brands, where we do not know the Service Codes, we can only inform the customer of the risks.
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Re: Japan Crisis
Tsunami To Crimp Toner Supplies? Posted by Lamont Wood Mar 28, 2011 06:30 PM In the short term, yes, but in the long term things will probably sort themselves out, predicts economist's blog. Amidst all the other bad news out of Japan after the recent earthquake and tsunami, now it appears that toner may get scarce, at least for a while. \t A Forbes blog notes that Barclays Capital is predicting that Canon and Fujitsu Xerox may soon face shortages of toner material due to the disaster.
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Re: Fax Machines, let's have some fun!
the Fujitsu dex 700 series product was awesome, and we made lots of dough before they closed down division
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Re: Toner Save Software to Get MPS CPCs Down
heard of it...Xerox, partners...but I have not actually seen it... NewfieldIT out of London developed a software...I am still looking at it. But, why anyone wouldn't simply install it as part of their overall MpS is beyond me, if it works. Oh, and no need to inform the client - it should reduce the provider's cost...not the client's. Nothing wrong with that either... g
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Re: HDD Wiping/Reformatting
Jason, You are absolutely right, it isn't the responsibility of the new dealer to wipe the Hard Drives of the old Dealers MFDs. And if it is a line that your dealership does not carry you couldn't restore it to working order after you did wipe the Hard Drives. Which would cause them more problems and cost if they return it ti their leasing company in non working order. But if you want to add value you do have the discussion with the new client and inform and advise them of their options. I...
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Re: Over Holding On MFP Lease Costs Unnecessary Dollars
I think front line service techs would like nothing more than to get the "old junk" out of the field. It is probably the number crunchers that aren't willing to shut these people off because of the lost revenue. Last summer all the sales reps were given a list of old equipment still on contract and told to inform the customer that their agreements would soon be cancelled which we did. Then the company decided to look at the bottom line and recanted. Now us salereps all look like smucks just...
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Re: Weekend Notes from the copier industry!
WEEKEND MFP INDUSTRY NOTES 8-5-07 The following is a quick review of copier/MFP industry news from industry publications. - The U.S. Supreme Court ruled that it is legal for manufacturers to create a mandatory minimum selling price for their product. The case was decided regarding a store that sold women’s clothing, that ran afoul of the clothing manufacturer’s rules. Unknown if any copier manufacturers will adopt this policy. - A group in Australia at Queensland University, is claiming that...
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Re: Panasonic Dumps Dealers, Keeps all but a handful!!!!
What is the difference between Authorized Dealer and Authorized Reseller? Will you have to go through Nuworld for parts or will you still be able to get parts direct from Panasonic? Will you still have access to the full line? I dunno. Nobody at Panasonic would return my calls yesterday (surprise, surprise). If I don't get to keep my parts account I'm going to be pissed. I really dislike NuWorld; they've screwed up almost every order I've placed with them, and their pricing seems to be based...
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Re: Kodak Ricoh rumor
FIL, RBS has been told that there are no more Ricoh Scanners being produced and the "recommended" vendor is Fujitsu and there are plans in the works to more deeply engage Fujitsu.
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Re: Competitive Info needed Lexmark XM1145
The XM1145 is a shade over $0.02 per click in a m/a contract. If the customer is doing over 2,500 clicks per month the machine has no chance in a competitive deal unless the consumer buys non-OEM toner and just does a parts and labor only service contract w/out consumables for about $200/yr. Customer is rarely educated enough to know to do this and a salesperson moving such a small box rarely cares enough to inform the customer on how to make the XM1150 a cost-effective option.
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Re: Network Charges?
We have started to charge a monthly fee where the customer can pay for our "extra" IT/SE services or they can buy blocks of time. At the end of a deal, when we are signing paperwork, we inform the customer that we will install everything (including softwares) at no charge, but that we suggest they purchase a monthly contract in case something happens months or years down the line. This is in addition to our normal maintenance contract, which we make sure the customer knows is for the...
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Re: CL400dn
The drum seems fine, the image transfers fine, it wouldn't seem to be a pre-fusing image problem, unless it was a bad batch of toner. Corporate is taking over, I'll inform you of the results. Yes, it is OEM toner. A trained tech is working on it and has been in contact continuously with Ricoh on this.
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Re: Aficio 3045 user quotas
Hello again, last update from client is that system is still working without any problem for the past week. Seems that PCL 5 has solved the problem. I am still waitng for s solution for the PCL 6 and RPCS drivers from Ricoh. Will inform you as soon as any news turns up
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Re: Ricoh Aficio League gone Savin...
What can I say, it's correct for our dealership. Suggest you contact the Aficio League and inform them they have the wrong site associated with your dealership. customerservice@madisonpg.com
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Re: US Communities
It is up to your GEM MASM to inform you of this. If you don't know about it, it is probably because he hasn't gotten to you yet or he is trying desperately to get an audience with the powers in your company and they won't give him the time of day. Regarding the Contract Dates...you will notice that the contract was for an initial 3 years with 2 one year renewal options which can take it to 2007. If it doesn't get renewed it will be due to the lack of participation but I just learned of it 6...
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Re: Scanners Desktop vs Centralized MFP Scanning
@fisher thanks for the comment. I too feel the same way. Fujitsu and Epson are all over the web. One of the reasons I posted this is because I want to propose these desktop scanners because they can boost productivity in the office. The reason I walk away is the same as yours. I guess its kinda like copiers, we know out brand inside and out and can reason with the client why a certain brand is better than another. When it comes to scanners I'm not that educated and really need to learn more.
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Re: Escalating Maintenance Agreements
I think having a business conversation with a customer or prospective customer is a better way of going about things than burying a clause in a contract, hoping they don't notice it & then fielding phone calls & emails from upset customers every year when their costs unexpectedly increase. The younger generation of decision-makers are looking for business partners, not vendors, & partnerships are a two way street. Some buyers may not appreciate this way of thinking, but I would...
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Re: Five Ways for Copier Reps to Stay Productive on a SNOW DAY!
You better inform him that his is not supposed to send out mass emails!
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3 Things Sales Reps Need to Do To Help Smash Their Sales In 2019
To everyone in sales, you can perform much better and become more successful, if you just learn to master with consistency the basics. Vince Lombardi , the great Green Bay Packers coach, once said that football comes down to only two things: Blocking on offense and tackling on defense, and those are the basics his teams spent 80% of their time on in practice. Many analogies have been made between sales and sports. It’s often been said the one key fundamental principle in sports is to focus...
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Fujitsu Computer Products of America, Inc. Brings Easy Connectivity to Today's Most Popular Document Management Cloud and On-Premise Destinations
SUNNYVALE, Calif. , Feb. 26, 2019 /PRNewswire/ -- Fujitsu Computer Products of America, Inc. (FCPA), the leader in Document Imaging, today announced a new software, Easy NX Connect, an add-on authentication and connector package making the FUJITSU fi-7300NX Document Scanner with NX Manager more powerful and easier to use. Easy NX Connect enables businesses with limited IT resources to join the digital transformation age. Easy NX Connect includes NFC authentication and multiple connectors in...
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Fujitsu Computer Products of America, Inc. Brings Easy Connectivity to Today's Most Popular Document Management Cloud and On-Premise Destinations
SUNNYVALE, Calif. , Feb. 26, 2019 /PRNewswire/ -- Fujitsu Computer Products of America, Inc. (FCPA), the leader in Document Imaging, today announced a new software, Easy NX Connect, an add-on authentication and connector package making the FUJITSU fi-7300NX Document Scanner with NX Manager more powerful and easier to use. Easy NX Connect enables businesses with limited IT resources to join the digital transformation age. Easy NX Connect includes NFC authentication and multiple connectors in...
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This Week in the Copier Industry 5 Years Ago, The First Week in December 2013
Okay, we're back to doing three of these a wee. Where we look back on the threads from, 5, 10 & 15 years ago Enjoy these threads from 5 years ago this week! Canon U.S.A. Unveils Océ VarioPrint 6000+ Series of High-Speed, High-Volume Digital Production Printers Art Post · 12/5/139:45 PM deliver critical savings to print providers. This black-and-white printer is ideal for burgeoning industries -- such as on-demand, digital book printing -- due to its registration accuracy, outstanding...
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Green House Data to Complete Phase 3 Data Center Expansion in Cheyenne Facility
CHEYENNE, Wyo., Dec. 04, 2018 (GLOBE NEWSWIRE) -- Green House Data, a leader in platform-agnostic managed IT infrastructure solutions including cloud hosting, colocation, and disaster recovery, has announced it will complete the Phase 3 expansion of its Cheyenne, Wyoming data center and headquarters by adding two new data center floors for a combined 7,500 square feet of white space that will meet ongoing demand for cloud services and colocated equipment. “The market has responded...
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Fujitsu Demonstrates New Technologies at NRF That Address Pain Point for Retailers: Improve Retail Self-Checkout Experience
FOOTHILL RANCH, Calif.--( BUSINESS WIRE )-- Fujitsu Frontech North America Inc. , a leader in innovative technology and front-end solutions is previewing the Future of Retail Store Automation in its booth # 4405, at the National Retail Federation Show and Exhibition (Retail’s Big Show), January 13-15, 2019 at the Jacob K. Javits Convention Center in New York City. The highlighted demonstration, the Fujitsu RFID Gateway Self-Checkout enables shoppers to checkout without removing items from...
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Managed Services & Hosting Summit 2018 demonstrates how innovation, efficiency and creativity wins with customers
[ London, 21 September 2018 ] Managed Services providers have to take some tough decisions in order to avoid being pulled in all directions. Because of the similarity of many offerings, and the challenge of public cloud mass-market providers, they may feel tempted to try to supply all types of customer with every form of solution and find themselves trapped in a competitive race to the bottom. At the same time, their over-stretched resources will not be able to maintain standards. This is...
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This Week in the Copier Industry 10 Years Ago, The Third Week in September 2003
There's a great thread below "Print Management" Truth and Lies". It's a compilation of threads from members about best and worst practices. Check it out if you have the time. Enjoy the threads from ten years ago this week! Weekend Copier Notes from 09/14/08 Neal · 9/16/087:20 AM 11% annually o copy volumes are declining 2% annually o HP sold 60 million printers last year o Xerox sold 3 million printers last year o Kyocera only sold 115,000 printers last year o Average print volume for a...
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A Selling From The Heart Professional Engages With Their Network!
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Managed Services Market Worth $282.0 Billion by 2023 - Exclusive Report by MarketsandMarkets™
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This Week in the Copier Industry 15 Years Ago, The First Week in November 2003
Do you count how many selling days there are in every month? Do you minus those days for the corporate meetings, or hour the hours that you may leave early or get in late? They all add up, now with the Holiday Season upon us, November and December will offer the least few selling days of the year. Are you ready? Enjoy these awesome threads from 15 years ago this week! Xerox claims chip innovation Boston Mike · 11/3/038:38 AM , even on flexible surfaces. Xerox researchers in California then...
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PSIGEN Hires Long-time Industry Expert as Director of Channel Enablement of Western U.S.
MADISON, Ala., July 09, 2018 (GLOBE NEWSWIRE) -- PSIGEN Software, Inc., an innovative developer of document capture, cloud, business process automation and document management solutions, is delighted to announce and welcome Robert Esquivel as Director of Channel Enablement of Western U.S. Along with forging strong partnerships and developing new business opportunities, Esquivel will provide leadership and direction for PSIGEN’s Sales Engineers, Inside Sales and Channel Enablement Managers of...
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OFX Group Turns to Box for Cloud Content Management
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Fujitsu Group Earns Top Rating in CDP Climate Change Evaluation for Second Year Running
TOKYO, Jan 22, 2019 - (JCN Newswire) - Fujitsu Limited today announced that the Fujitsu Group has been selected for the CDP's A List for climate change for the second year in a row, earning the highest rating in the CDP's evaluation of corporate activities in response to climate change. The Fujitsu Group aims to create a prosperous and sustainable society by putting into practice its medium- to long-term environmental vision, the Fujitsu Climate and Energy Vision, and contributing solutions...
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Fujitsu Launches 11 New Enterprise PC Models, Including Educational Tablet with Improved Ease of Use
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ThinPrint Software Delivers on Xerox’s Security and Performance Commitment
BERLIN and DENVER, Jan. 09, 2019 (GLOBE NEWSWIRE) -- Understanding that security is equally as important to small and midsize companies as large enterprises, Xerox VersaLink® and Xerox AltaLink® family of business printers support ThinPrint software. ThinPrint’s solution ensures end-to-end encryption of print data and efficient compression and streaming of print data, delivering printouts at faster rates. “We were able to see the market relevance of ThinPrint’s solution in several projects,”...
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Hyland Named 2019 KLAS Category Leader for Document Management & Imaging
CLEVELAND , Jan. 31, 2019 /PRNewswire/ -- In the 2019 Best in KLAS: Software & Services report , Hyland Healthcare 's enterprise information platform, OnBase , earned a top ranking as 2019 category leader for document management and imaging . The report is based on more than 30,000 interviews conducted by KLAS with health systems and payers. "Category Leaders are committed to providing the very best technology, service, and guidance to providers and payers. The Category Leader award...
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Fujitsu Computer Products of America, Inc. Announces the First Scanner Subscription Service in the Industry!
SUNNYVALE, Calif. , Jan. 31, 2019 /PRNewswire/ -- Fujitsu Computer Products of America, Inc., the leader in Document Imaging, today announced an all new program, Scanner Subscription Services by Fujitsu. Scanner Subscription Services by Fujitsu is the FIRST scanner-as-a-service business model in the industry! Our Partners can combine their solutions with Fujitsu's newest and most innovative document scanner, the fi-7300NX, along with FCPA's Advanced Exchange warranty. These cloud ready...
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Another Sales Tragedy Caused By Leaky Bucket Syndrome
What's your focus on keeping and growing your existing clients? A smart sales team doesn't chase new clients at the expense of keeping and growing existing clients. 80% of future revenue will come from just 20% of your existing clients– Gartner Group It’s 50% easier to sell to existing clients than to new clients– Marketing Metrics Repeat clients spend 33% more compared to new clients– CMO.com What do you think is required to move your client relationships from good to great? GOOD TO GREAT...
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User Conference Attendees Learn How to Maximize their DocuWare Experience
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This Week in the Copier Industry 5 Years Ago (Third Week of March 2014)
Wow! Hard to believe that the end of the first quarter is a mere two weeks away. Twenty five gone and Seventy five percent of the year left. How is your first quarter going? Would love to hear from you in the reply section of this blog! These were the top threads from 5 years ago this week. Enjoy Konica Minolta Honors Pacific Office Automation of Beaverton, Oregon with 2014 Pro-Tech Service Award for Service Excellence Art Post · 3/19/1410:16 PM Colorado. The company is also one of the...
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Fujitsu Sets Out the 'Fujitsu Technology and Service Vision 2019'
TOKYO, Apr 16, 2019 - (JCN Newswire) - Fujitsu today released the Fujitsu Technology and Service Vision 2019. We set the theme this year as 'Human Centric Innovation: Driving a Trusted Future', with the aim of creating human-centric innovation together with our customers and partners and building a trusted future where everyone can feel safe. As the transition toward the digital era continues, Fujitsu reiterates its beliefs, including in the importance of rebuilding trust in business and...
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Fujitsu Computer Products of America, Inc. Continues Successful Partnership with The Neat Company with the New ScanSnap iX1500 Document Scanner Powered with Neat Bundle
SUNNYVALE, Calif. , Feb. 21, 2019 /PRNewswire/ -- Fujitsu Computer Products of America, Inc. (FCPA), the leader in Document Imaging, today announced a continued partnership with The Neat Company. The iX1500 Powered with Neat bundle includes the ScanSnap iX1500 document scanner, a 1-year scanner warranty, and a 1-year Neat software license, providing customers with a simplified solution for document capture and organization. The new bundle is currently available for purchase on Amazon.com and...
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Fujitsu Formulates "Fujitsu Group AI Commitment," Demonstrating Dedication to Safe and Secure Use of AI
TOKYO, Mar 13, 2019 - (JCN Newswire) - Fujitsu has formulated the "Fujitsu Group AI Commitment," which outlines its vision for the safe and secure use of AI. The Fujitsu Group AI Commitment brings together the company's values for AI, including AI ethics, to guide the research and development of AI-related technologies, solutions, and services within the Fujitsu Group. With its commitment to these principles, the Fujitsu Group will promote the global provision of technologies, solutions, and...
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Ricoh named Company of the Year by Irish Japan Chamber
Ricoh has been in Ireland since 1980 Will grow workforce to 190 by 2020 on back of €6.5M investment Donated more than €200K worth of products and services to Irish charities last year TOKYO, November 23, 2018 - Ricoh Company, Ltd. (hereafter 'Ricoh) today announces that it has been named Company of the Year at the Ireland Japan Business Awards 2018. Hosted by the Ireland Japan Chamber of Commerce, the annual awards recognise the companies making outstanding contributions to Ireland-Japan...