Tagged With "Architects"

nice find!

I have two points I will add that may help him out. First, don't assume anything when it comes to customers and their money. We had a rep who we were working with one day and he drove by a building. I asked him why he wasn't stopping and he said look at that place, there's no way that guy has any money to buy a copier. Turns out this guy was a fairly big developer and that building was his new office. They had not started construction on the project yet. They went in and the office had a...

I also meant to add that as a newbie its important to know as many people as possible. I have reps who know many different people all the way down to the security guards at big facilities. I, like Art, probably don't prospect enough. I'm lucky to get 25 calls a week compared to my reps who probably do 30-40 a day, but still have about a 600,000 book of revenues each year. Even in a management role I can't get it out of my system to go out and sell. It's taken me close to 10 years but now I...

All great stuff. I'd like to add in a few more points. 1) Never use a cold call to sell, only to gather information. Receptionists and office managers are loaded with information because they are the primary users. Ask if they are having any problems with their copiers and you might be surprised with what you hear. 2) The 4 most important questions you need to answer in every cold call: What do they have? How long have they had it? Who is the decision maker? Who was their previous vendor? 3)...

My thoughts, some of which repeat what others have said, maybe in a different way: I cold call for information, phone call for appointments to a large degree. What I would add to Czech's 4 point list is to ask who they call for maintenance. That usually tells you, not only the company, but the brand, and if the receptionist doesn't know, then they likely don't have many problems. I almost always separate fact find from presentation. Too many reps "get an answer" then "do some selling", "get...

A few months ago I was able to sit down with an existing client to discuss the benefits of Ricoh PrintCopyTool. Our client was near the end of their Ricoh MP W5100en wide format printer/scanner/copier lease. The Ricoh MP W5100en was a little long in the tooth along with using the older Ricoh Plotbase software. In addition our client had also added a… Read More

Is toner in your blood but you’re tired of battling for the lowest click? Are you more interested in what happens AFTER you copy, print, or scan? Are you in Southern California? If you answered yes to all three questions then we’d like to talk to you. CBE Office Solutions is looking for a Workflow Architect. Reporting to the Enterprise Solutions Manager the Workflow Architect will work in tandem with the sales teams in understanding the customer’s needs and develop solutions and strategies...

According to British publication Architects' Journal , a group of hackers recently breached the high-profile global architecture firm’s servers via a computer located in their London office in a ransomeware attack. The hacking group was supposedly able to acquire and encrypt a variety of Zaha Hadid Architects’ sensitive internal company documents, threatening to release them online if the firm did not pay up. read more here

as usual you are preparing for success and that's just one of the many reasons you are a successful professional

great stuff. have you any tips on hpw to actually approach new clients?

I ALWAYS cold call in person. No one wants to speak to a disembodied voice on the phone. Sometimes I walk in and find someone I used to work with in the office. SCORE! You just have to get out of the office if you want to make something happen.

Originally Posted by Salvatore: great stuff. have you any tips on hpw to actually approach new clients? I do, I will try to post some content over the weekend and give you a few links on this site

Not so much. It’s such a weird deal, like trying to sell cars door to door. I usually say something like: ‘I was in the building seeing…whoever, and thought I would stop by and introduce myself and the company that I represent. Then I leave them with a flyer that shows a couple of different machines and monthly costs. I never got any training so would appreciate any suggestions that you have, Art.

When I cold call in person, I'm after a few things. Usually I do not bring a brochure unless I already know who the DM is. Here's what I want when I get in: The name of the DM for Office Technology The name of the gatekeeper When the DM maybe available or best time to call Does the DM have an assistant that will schedule appointments, if so what is the name of the assistant I also want to get a good look around, make mental notes of any hardware that I see. My old boss used to ask to use the...

OH, I’m Miss Eagle Eye when I go anywhere!! The other local dealer lost his partnership with Ricoh (he was selling Kyoceras instead) so I am always looking for his customers to touch base with too. Sounds like you are in a much larger market than I am. Rarely, do I find even an in-house IT person much less someone who is in charge of Office technology. All the larger companies here are branch offices and decisions are not made locally. My FIRST question is always are you a local company?

I too am in non metro area and there is a lot of oil and gas here that are not headquartered here so I understand why you ask if they are a local company. However, you are making a huge mistake if you assume that just because they are not local, that they have no control or influence over the equipment they get. There are a whole host of companies that don't wish to get involved with the purchasing decisions of their outlying branches, especially if they only have a handful. You still need...

Oh, I do.. . That’s funny you say, ‘Does the copier just show up?’ Because I hear that a lot and that’s exactly what happens. My questions are a little more involved but I didn’t want to type all of that out. Even the little oilfield services places have HQ’s somewhere else and they go directly to the Ricoh Corp. I don’t say, ‘Is the decision-maker here’, exactly, but I do get to that answer. FedEx, Wells Fargo, Conoco-Phillips, to name a few of our Nationals, don’t even know they are...

Architecture has come a long way since the time of drawing boards, T-squares, and dividers. How do contemporary firms deploy software and hardware solutions in an increasingly competitive market when superior workflow is measured in seconds, bytes, and pixels? Architizer recently conducted a survey of architects [PDF] to glean how they use technology, and the results reveal that the use of technology in architectural offices is as multifaceted as the creative work itself. We discovered that...

Good afternoon Art. Had a quick question for you. One of my new reps had asked what information I could give for his review on cold calling tips, instruction, and helps. He is looking for help in running a better cold call in the field. HARVEG  ...

Last month was excellent!  The prior month was not so excellent, thus with the end of the quarter fast approaching I figured I would venture out on knock on some doors after my first two appointments in the AM.   I had a plan for three...

How to capture images on the Ricoh interactive white board. Seventy five inches of sweetness, and a great tool for #engineers #construction #architects #OEM #surveyors

IT professionals required to do more with less as security threats remain major concern LONDON , July 4, 2023 /PRNewswire/ -- IT security remains a top priority for most UKI professionals as revealed by Logicalis' 2023 IT Survey. The survey finds 71% of IT professionals list security as their top priority for the year. The independent UK & I survey, which canvassed the opinions of over 1000 IT professionals from across the UK & Ireland , unveils businesses are grappling with...

At 8 AM, I found myself extremely far south in one of our open territories for an appointment. The appointment went well with a net new prospect that is having a terrible time with their existing vendor. Yes, it was a Xerox, and yes, the service and support were terrible. When the meeting ended, I found myself an hour away from Atlantic City in New Jersey. Just so happens there was an AEC trade show event there at the Hard Rock Casino. Since the AEC (Architects, Engineers, and Construction)...