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Are Master Service Providers the Key to the Imaging Channel's Success? Short answer NO

Ray Stasiezcko ·
Long Answer Follows With the recent ConnectWise acquisition of Continuum, one of the largest Master Service Providers, I thought it was the right time to share some thoughts regarding IT services and the Imaging Channel. It is approaching ten years; where's the momentum? It has been nearly a decade since Master Service Providers started courting the Imaging Channel in an attempt to assist the Channel in delivering IT services to their print services clients. Unfortunately, in this last...
Blog Post

MSP's Is Your Outsourced Help-Desk Making You A Commodity?

Ray Stasiezcko ·
Today's MSP must deliver "Stellar Customer Experiences." Especially in this fast-approaching commoditization of the market. Master Service Providers strive to build a commonality they intend to scale. This commonality is destroying the originality of the MSP's they service. In enhance making them a commodity. "Commonality is the road to commodity." My experience in outsourcing the help desk with two different Master Service Providers I conclude the better option for the MSP's is to build and...
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The End Of The Day With Ray! Delivering IT ? Looking for a Master Service Provider? Listen in

Art Post ·
Blog Post

The FLAW in Master Service Providers and Print Services Dealers

Art Post ·
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Lead for Master Managed IT Services

Art Post ·
see attached file
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Lead for MFP Master Agreement

Art Post ·
see attached file
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