Tagged With "Document Server"
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Re: 57 Days of Selling "Day 44"
Love it Art! I had a day of running around with a networking luncheon followed by a training for a new device that I sold earlier in the month and stole from Sharp. I was extremely late to the party with this deal but they already had a canon that was very old and decided they wanted another canon and on top of that wanted someone to deal with local over Sharp and Ricoh direct. Then I was walking into the grocery store on the way home and got a call from a person I quoted a machine to about...
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Re: Desktop Shortcut to Scanned Images via store to HDD in scanner
Its pretty strait forward. Default the scanner to Store File to HDD. At the PC create a desktop shortcut to Web Image Monitor. Have customer click on Print Job/Store File -------> Document server. They will be able to download the document. The real problem though is you are encountering a lazy IT guy. Any IT guy worth his salt will help you set up scan to folder.
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: Nsi Autostore
JS, I am doing this for many accounts. The value prop for the customer is the ability to browse to folder from the MFP. I mention none of the other features unless asked. We install to the customers server, I build in 3 hours of pro services and then bundle the entire cost in the system. My selling advantage is that with my system you can browse to folder from the MFP easily. Art
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Re: The Death Of The B2B Salesperson [Infographic]
Art, I call Bull ****! At least for our industry, the copier industry! This may be true of a commodity (like envelopes, or coffee, or even a PC) but copiers, really MFDs require a lot of attention, both before and after a customer buys it. This article seems to be written by an old brick & mortar company that successfully transitioned to internet sales. This will work for any company that drop ships their products. And I agree that the MFD manufacturers would LOVE for this to be, or...
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Re: MPS and Linux HELP!
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: New Ricoh MP C501SP "A4 or A3 or a New Hybrid MFP?"
Is that the same engine as the kyocera 356? Kyocera Copiers
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Re: New Ricoh MP C501SP "A4 or A3 or a New Hybrid MFP?"
Is that copier the same as the Kyocera cs 356 ?
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Re: New Ricoh MP C501SP "A4 or A3 or a New Hybrid MFP?"
Here's the 355ci Here's the Ricoh MP C501SP
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Re: New Ricoh MP C501SP "A4 or A3 or a New Hybrid MFP?"
Hopefully there are more A3 style components that will allow it to become an option for A4 customers printing on heavier stocks and media.
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Re: New Ricoh MP C501SP "A4 or A3 or a New Hybrid MFP?"
Another major advantage is the availability of all PaperLocks (and other hardware accessories) that were already developed for Ricoh's A3 line. Please check https://www.solutionconfigurator.com/#b/37/m/946 & https://www.copiersolutionshop.com/
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Re: Color MFP Trends, Tactics, etc
I have one of these in the P4P market, after 4 months all seems well and customer is satisfied with media offereing and quality. The one thing that has changed for this unit, since its the same engine as the MPC6000 and MPC7000 is that default from the factory is 11x17 single click and lower consumable costs. Making an inroad will depend on how dealers will position this unit, dealers more than ever can now be competitive with single click 11x17, and if you're going to play in the P4P you...
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Re: Savin SPC221SF and scan to email
Question How do I use Scan to Folder on Windows? Answer Documents scanned using your device can be sent over a network to a shared folder. To use Scan to Folder, follow these steps: Note: To send scanned documents to a shared folder on a computer, the correct user name, password, and directory must be set. Files can be sent to folder destinations on the following operating systems: Windows 2000 / Windows XP / Windows Server 2003 / Windows Vista Mac OS X Destinations must be registered via...
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Re: High Volume Updates
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: Savin SPC221SF and scan to email
I know this is 3 weeks old but the reason that you can not send through Comcast e-mail server is because they are securing the server. Look in the customers e-mail settings in Outlook to get what you need. It is under Authentication and not all MFD's are capable of this. POP Server: Requires SSL SMTP Server: Requires POP before SMTP, port 465, and authentication of POP before SMTP or just authentication of just he name and password. Hope this helps.
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Re: Scan on MP171spf and Print on SPC420DN
I am trying to get this going in the office and I am having an issue with the setup. What needs to be in the server/user name/password/path fields? Please let me know what you have used to successfully "scan-to-print" via FTP.
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Re: Ricoh Pro C720
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: Lexmark A4 lineup
Advantages: There are 16 unique products that are only available to the Business Solutions Dealers. These products have a more aggressive price point and the CPP is lower than the products that can be purchase online or thru the VAR channel. There are embedded solutions for specific verticals that can be downloaded via the web (Virtual Solutions Center) and immediately uploaded to the machine. For example, the Education Station allows teachers to create test/quiz templates along with...
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Re: MP 6001 print driver issues
I have run into a similar situation like this where we did not have full functionality after installing the driver on a server and pushing it out to the clients. It is usually a problem when you are working with an ERP type program as you mention. The only way you can fix it is to have some type of script written to that program or load the driver on the workstations. We loaded it on the workstation but only had to do it on about 15. I will forward this to my IT support manager and he may be...
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Re: MP 6001 print driver issues
We ended up going with PCL 5e on the server, and it works fine as far as I know.
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Re: PPDM from Ricoh, Questions
Art, this product works great. Comes with 1 licence, buy the 4 additional licences cheap. They must be installed on the desktop, not on the server.
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Re: PPDM from Ricoh, Questions
Hey all. I am one of the support reps from Ricoh for PPDM. The product is FABULOUS. The roll out has just started in the field, really, and we are learning the product. The only real problem we have been having is with the server. Those have been IIS issues, not PPDM issues. Also, watch for firewall conflicts. The product allows for BATES stamps, scan to almost anything, and 99% OCR. Once it is up, it appears highly stable. If it crashes, removal can be tricky, but we have a fix for that.
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Re: Why in 2010 have we still not seen Solid State Drives (SSD) in copiers?
Much faster access time, 100% reliable, no moving parts, can't crash the drive head with sudden loss of power corrupting drive. Much smaller, lighter, much lower power consumption. Much less heat generated. Much less headaches for Service Dept compared to HDD as there is virtually no service required. An SSD can fit mechanically into the same hardware slot as a HDD. Just started showing up in laptops last year. MFP Copier vendors are always jostling to say they were first to market with some...
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Re: Wireless Printing to a LAN port on a Ricoh 4420NF (Savin 3760NF)
Answers to the questions I think are in there: Yes, you can wirelessly print to a 4420 with a wireless card, as long as the home has wireless. The router does not act as a server, it acts as a router. It will take the print job from the PC and "route" it to the printer, as long as you configure them both to be on the same network/IP scheme and print to that IP. Do you need a wireless print server? Well, the answer to that is "no" if you have a wireless card in the 4420 and "yes" if you not.
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Re: Wireless Printing to a LAN port on a Ricoh 4420NF (Savin 3760NF)
Thanks very much and LOL about the paragraphs, you are right about that! So if I am understanding this correctly, I need to put the wireless print server next to the 4420NF and run a short CAT5 cable to it? I then can input an IP address into the 4420NF and tell the printer driver what it is. Or maybe it will assign one automatically under DHCP? I would then find it on the 4420NF and input that when settin up the driver? LAstly, do I need to do anything with the router if I use the wireless...
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Re: Wireless Printing to a LAN port on a Ricoh 4420NF (Savin 3760NF)
Correct, short CAT5 cable from printer to wireless print server. Best to put in a static IP into the machine, otherwise, you'd have to print to the hostname of the printer and have something doing local DNS to map it from the name to the ever-changing IP. You shouldn't need to do anything at all with the router. Just make sure your IP for the printer is in the same range as the PC. for example, the PC's IP is 192.168.1.1, you could make the printer 192.168.1.44 For small home networks, it's...
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Re: MFP Losing IP address
Is it a static IP address or Dynamic? If it is a static IP, I do not see any way that rebooting the server or workstation could affect the IP programmed in the machine. Even if there's a conflict, the machine would still have the IP. Also, if it's static, there is nothing the switch/model/router could have to do with the IP address. If it's dynamic, then the device providing the IP could have an issue. In this case, I can't say if that's the server/modem/router. Honestly, the most likely...
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Re: PPDM server install
It could be a bad harddrive on MFP... But most likely authenication (share permissions) on the server....
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Re: MPC5000 with booklet maker inserting cover stock on booklets
Fiery Vue makes this type of setup much, much easier. If it isn't intuitive, it probably cannot be completed with the driver available. PCL 6 will allow you do this, but maybe not PS within Adobe. From my experience, the driver options are accessed differently. How about sending the components of this job to the Doc Server and combining?
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Re: First Look New Ricoh MPC2801_3301
Spec sheet for the Lanier LD630c/635c and LD645c/655c attached.
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Re: Konica Minolta (US) Acquires IT Company
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced the company has acquired All Covered, Inc. (All Covered), a leading provider of Managed IT Services to the small- and medium-size business (SMB) market. A nationwide technology services organization, All Covered delivers a diverse range of services including proactive server management, remote monitoring, cloud...
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Re: Digi Doc Flow vs NSI
Got it and thanx however I was hoping for something a little beefier than PPDM, where a user could see all of the folders on the server and then deposit the documents there as searchable .pdf's. I'll admit I'm a novice with PPDM, can PPDM do this?
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Re: Digi Doc Flow vs NSI
I did the 48 minute bit and picked up a few tips, however I still have one additional question. Can a user scan directly to thier server folders or does the file go to the clients PPDM and then reside in a folder to be later moved to the server. I'm thinking no but I just have to ask, and another question is when scanning to the server, would I need one or two licenses? Thanx in advance!
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Re: Ricoh Ends Relationship with Ratio
RATIO US is now OK'd to sell PLOTBASE software upgrades for all the Wide Format Models (470,240,480,2400/3600, 5100/7140) in addition to external controllers for those models as well. New website is www.ratio.US PLOTBASE 3.7.3 provides up to date PDF processing, full Windows 7 (server & client) OS support and other updated drivers. Same for PLOTBASE 5.5.3 which updates the MP W5100/7140 version.
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Re: Dealer Management Software
I have been an independent consultant for the office technolgy industry since 1994 and in the industry since 1981. My primary focus has been on the OMD software system. eAutomate is a competitor of OMD which has been around for over 20 years. My experience with eAutomate is very limited (mainly word of mouth from industry collegues) but I have been told that the service contract invoicing (the profit bread and butter of the industry) and financial modules are not as flexible or capable as...
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Re: Setup in wireless environment
wireless print server??? http://www.neweggbusiness.com/...leBiz-_-NA-_-NA-_-NA
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Re: Setup in wireless environment
Thanks Art. I thought about that option but I am not sure if that will work with a copier. Also I have read they are not that reliable if it did work. Has anyone used a print server like this on a copier that is not usually setup as wireless?
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Re: Setup in wireless environment
Even for machines that have a wireless option, it's generally cheaper to sell them a wireless print server that plugs into the copier's network port. We do it all the time.
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Re: Setup in wireless environment
Thanks for the feedback. To be on the safe side I ended up snaking a 100 foot Cat5 cable back to the fast ethernet switch. I just was not too sure on the stability or how to setup one of these units. When you plug the cat5 into the copier are you using the wireless print server or the wireless bridge? Some wireless print server do not have the bridge from what I read. Can someone explain how to configure one of these units so we all can learn. JasonR what make/model are you using?
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Re: Setup in wireless environment
To clarify, what I'm using is actually a wireless bridge that connects the network card on the MFP via a cat5 cable to the bridge which connects to the wireless network. http://www.cdw.com/shop/produc...al-Band/1700151.aspx By doing that, you are connected to the network and can do anything you would be able to do with a direct network connection (scanning, etc.). If you get a USB wireless print server, you would not be able to do anything but print (which excludes scanning, but does include...