Tagged With "Business Become A Paperless Office"
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Re: Marco Acquires New Jersey Copier/Printer Company
Welcome to my market Marco! You are know the third MEGA dealer competing in my market place.
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Re: Marco Acquires New Jersey Copier/Printer Company
Art- the # of your competitors didn’t change , their fingers and toes are now a whole lot farther away from their head. I picture you as Yankee Doodle Dandy and they are the Red Coats. Perhaps they will be as successful as .....Danka or IKON or RBS/AOE or GlobalXRX or ....
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Re: Marco Acquires New Jersey Copier/Printer Company
wondering if the MarcoClover tie-up makes service companies reconsider where they buy toner and printer parts from.. i am hearing a mix of response
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Re: Ask Me Anything
Sounds like I missed a good knowledge drop last week Art! Had a pretty good excuse, but love the topics discussed! I'm always learning and part of this ongoing learning is something from your blogs/emails that I throw in my knowledge bucket. Keep it up and I appreciate what you do!
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Re: Ask Me Anything
@TML Yup anytime there;s a new family member it over rides anything that has to do with business. Hope to have you on the next call. Just remember to RSVP on the calendar and I will send you the link
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Re: The Cannata Report 30th Anniversary Awards & Charity Event
Thanks buddy.. Talk soon. Let me know if there is anything I can do for you..
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Re: 10 Ways to Close Net New Business #4 of #10
Just a short update in reference to the account I was speaking about. The IG came back with many additional questions today, asking if the cost per page could be lowered, the annual cost of the maintenance agreement, and the price of the system. I stated NO on all accounts. We had started with a 25ppm color A3 device and then moved to an A4 color device. They were not even happy with that price. In addition when they received all of the no's they asked about pre-owned or used. I then stated,...
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Re: When is Net New Business not Net New Business?
Interesting perspective. We constantly have the talks about competitive machines we took on service, especially brands we don't carry. I tend to consider is taking a Konica on service and then a year or two later upgrading it to our equipment net new business from the sales side. Obviously we had net new business on the service side but not net new for "x" with the equipment sale. I'd be interested to hear how others see this. I hear a lot of people say it doesn't matter but if I bring a...
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Re: When is Net New Business not Net New Business?
I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business for their sales department.
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Re: When is Net New Business not Net New Business?
I was wondering if the subject of those customers who were acquired through service was going to come up, & Jason's comment is certainly "food for thought"... In his example, he brought on the service customer (with the obvious intention of upgrading them at the first opportunity) & the dealer gets a contract & machine sale that they otherwise wouldn't have. Sounds like net new to me. In my experience, though, most of these service to machine sale conversions are from customers...
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Re: When is Net New Business not Net New Business?
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
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Re: When is Net New Business not Net New Business?
We do almost the exact same thing... anything but Canon, Toshiba, & Xerox. If I could get Reps to bring in 4 figure maintenance agreements, life would be spectacular!
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Re: When is Net New Business not Net New Business?
We were staying away from Toshiba for a long time until we had a friend who could sell us parts, supplies, and give us manuals etc. those 4 figure contracts certainly do help. Seems few and far between but I'll take them when I can get them.
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Re: When is Net New Business not Net New Business?
Originally Posted by Czech: I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business...
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Re: When is Net New Business not Net New Business?
In my opinion, Net New is any revenue stream you did not previously have. Take over service of a competitor's equipment = Net New. Replace that machine purchased from a competitor with one of your own = Net New. Take over management of their print fleet or IT infrastructure = Net New. Replace those printers or computers, Net New. Time comes to renew those contracts at a lower or identical service payment= Upgrade. But, if their monthly payment increases, the difference between the old...
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Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints
Imagine a CMYK copier, except remove the CMY toner and developer and insert a new Erasable Blue (EB) toner and developer. Modify the copier so that when the Erasable blue toner passes back through the heat of the fuser, it de-colorizes the blue to white. A new rules based print driver can automatically makes software apps like emails auto print in blue plus provide a new counter to show how much paper, CO2 and money you saved. The previous generation product appealed to too small a section...
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Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints
A good YouTube video showing the erasable copier in action. https://www.youtube.com/watch?v=cwRBOqI9sq0
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Re: Toshiba Introduces Powerful Desktop Multifunction Printer Trio
Anyone have info on these new models?
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Re: P4P member: Allegheny County signs 5 year contract with Amcon Office Systems
Gman - Your absolutely right...Green Initiatives have always interested me and from a financial perspective they are great investments right now for stocks. Art - Thank you -- this was the most competitive and nail bighting 4 months in my career so far. Being government this bid had to go out to the public. The bid requirements were 50 pages long, and the time spent in dotting I's and crossing t's was insane. Every company who sells copiers bid in the Pittsburgh Market. Everyone body who...
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Re: Where Do You see the Copier Industry in 5 years????
good stuff, hope to hear more from you soon!! Hope things in Maryland are good for you!! Art
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Re: Chester Heights Council OKs copier, developer’s contracts
Paperless Scanning huh? I wonder what it is that they are scanning? That's how glass platens get broken.
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Re: Toshiba Press Releases
Toshiba America Business Solutions Launch New Line Of Versatile And Affordable Copiers Toshiba America Business Solutions (TABS) continues to strengthen the power of its e-STUDIO line with the recent launch of two new digital copiers that offer copying, printing and full-color scanning capabilities right out of the box. The e-STUDIO120 and 150 complete Toshiba’s breadth of products within the e-STUDIO line while delivering great value and functionality. The e-STUDIO120 and 150 both feature...
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Re: Ricoh 2035/45 S/P versus Minolta 3510F & 470
No Paperless faxing, can not scan more than an 80 page file, I have listed 39 different questions and answers in the Q & A section for you. I think you may find a couple of knock out blows. Art
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Re: Ricoh 2035 vs Mita 4035
Tim: A friend of mine on the West Coast sells Ricoh and Kyocera, the Kyocera 4030 is an older model, the current model is the 4035. The 4030 was introduced in October M2 PRESSWIRE-25 October 2002-Kyocera Mita: Kyocera Mita launches class-leading KM-4030 multifunctional digital copier; Document imaging specialist expands successful mfp range with network fax-capable 40ppm machine. This system was discontinued in lieu of the 4035 in September of 2003! Usually the time frame for introducing a...
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Re: Where Do You see the Copier Industry in 5 years????
As I scramble to stay on top of Electronic Document Management technologies and Managed Print Services, I cringe at Art’s prediction of “the end of paper as we know it”! And even though I think Art’s prophecy may someday come to pass, I feel we’re safe (at least for 10 years or so) if we stay focused on these “relatively new” document strategies (EDM and MPS)…in other words, I’m doubting the paperless office takes hold in the next five years (but what do I know…I’m just a dumb copier...
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Re: Where Do You see the Copier Industry in 5 years????
It's easy to be a naysayer... so here I go. The Paperless office was first predicted in 1976 and was said to be inevitable within the next 10 years. Even if Art is right and we do develop a Kindle-like replacement for paper, I don't see it taking on any great marketshare in the next 20 years. I do think our industry is in a decline, I do think the copier will eventually disappear (or at least drop to minimal levels). I just haven't seen our replacement yet.
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Re: Where Do You see the Copier Industry in 5 years????
I don't fear the paperless office at all. What I see is that the products we sell are becoming a complete commodity. A commodity where there is no money to be made. A commodity that will be available to purchase via the internet bypassing the dealer channel.
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Re: Net New Business "How Do We Do It"?
As a chamber member I was able to get mailing labels for all the main contacts and plan on sending an introductory letter, with a follow-up call. Still looking for a templete of a letter that I could get some ideas from.
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Re: Net New Business "How Do We Do It"?
Getting involved in the community with non profits is a great way to meet new people.
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Re: Net New Business "How Do We Do It"?
40% of my business last year came from Schools or Government. I found a few niche pain points that almost any District or Department would experience and used that as my lead in with the appropriate person. For example, for schools, it was Common Core State Standards. Learning the implications and compliance issues got me lots of appointments and 4 new Districts. We utilize UCC Filing Data as another prospecting tool which works really well for having a leg-up when you walk in the front door...
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Re: Net New Business "How Do We Do It"?
I personally don't think there is a secret to it - just follow up and be the better rep. My competitors are huge companies; everyone knows who they are. However, their reps are lazy and don't visit their customers. Prospects are amazed when you have been following up with them within the past 3 years or so; meanwhile their current vendor has been through 3 reps already. It really is out of sight, out of mind in this industry.
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Re: Net New Business "How Do We Do It"?
You yourself Art dropped this pearl of wisdom a few days ago "A few days ago, I was going through my "Who's viewed your profile" on Linkedin. I try to connect with all of my second level contacts" I was on a recent sales seminar and believe that the point of Linkedin is to get and communicate with as many second level contacts as possible. LinkedIn is definitely the new sales tool of the last few years. I have been quilty of not using it effectively but now I put at least 30 minutes per week...
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Re: Net New Business "How Do We Do It"?
social media is great. You may like these: https://www.youtube.com/watch?v=VbIG8vd0TbY http://pages2.marketo.com/dg2-social-marketing-ppc.html?source=PPC&comment=PPC_GS_US&ag=SMM%20-%20General&camp=Social%20Media%20Marketing&_kk=41362422627&kw=%2Bsocial%20%2Bmedia%20%2Bmarketing&gclid=CjkKEQjwh7ucBRD9yY_fyZe398gBEiQAAoy4JPyUNQr4Dk5yVdA065dd6XPrIbEqKanmUOpwFJZQsNrw_wcB
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Re: The Transition of the Copier Industry "Part III"
Art, So you’re saying you used eQuill with eWriter to process your sales paper work? To this day, are you still doing it that way? Did you have many customers buying in to eQuill in the healthcare, government agencies and law enforcement fields? It would seem that any entity that processed sales would be a good target for eQuill too—did you find that to be so? Yeah—it’s tough not to resort to ‘commodity speak’ when prospecting b/c that’s what it seems to come down to—cannibalizing from each...
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Re: The Transition of the Copier Industry "Part III"
Hey Jeff No, we did not use the eQuill/eWriter. I thought we should have put this to good use for our sales team. The usage of the eQuill in the field would have enable many conversations about how we use it, how we set the system up, and what was our back end process. It was an opportunity to break out of that commodity role. Thanx for the reply and questions!
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Re: You're In Sales Your Brand Does Matter... 5 Creative Ways Sales Reps Can Become Brand Magnets
Thank you for your e-mail.I will be out of the office and have limited access to my e-mail from August 15th through August 30th.. I will review your message upon my return. In my absence please feel free to contact Jim Singer ( jim@kopi.ws ) or Cynthia Wankum ( cynthia@kopi.ws ) for immediate assistance during this time. Have a great day! Sherri Wilbers President KOPI 518 Cheyenne Drive Jefferson City, MO 65109 573-893-4545 (ext. 203) www.kopi.ws sherri@kopi.ws
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Re: Toshiba Wins Best-in-Class Awards in Annual Dealer Survey
See, I do post good stuff about Toshiba also
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Re: Save the Date! Sneak Peak Inside Business Intelligence - Webinar
This is an automated response. Carl Mica is currently out of the office and has limited access to email and voice mail. He will return to the office on August 18th. Thank you.
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Re: Savin MPC2003 true multi-functionality
Internet fax , e-fax , or online fax is the use of the Internet Protocol to send a fax (facsimile), rather than using only phone networks (traditional faxing) with a fax machine. Internet fax includes "web fax" and "email fax," along with VoIP fax, which is the use of Voice over Internet Protocol to send a fax. Internet fax should not be confused with IP fax . Depending on the specific method/implementation (see below), advantages of using the Internet can include: [ 1 ] [ 2 ] [ 3 ] no...
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Re: 10 Ways to Close Net New Business
Looking forward to the new series Art. Your efforts are appreciated and rewarding.
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Re: 10 Ways to Close Net New Business
I am looking forward to it too. Interested in the strategy of getting to the point where the prospect is ready to decide outside of their current vendor.
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Re: 3 Sales Stages Copier Reps Can Use Content To Close Net New Business
Thank you Art. Glad you enjoyed.
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Re: 3 Promises Major Account Copier Reps Must Make To Themselves And To Their Clients
Awesome, bring it to NJ!!
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Re: 3 Promises Major Account Copier Reps Must Make To Themselves And To Their Clients
Art, Plan on attending in Dallas in April. A central spot for all parts of the U.S. Investing in growth is a good thing. I am sure Stratix will support your endeavors.