Tagged With "Managed Service Program"
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: Your Copier
Welcome back😀 https://www.p4photel.com/blog/...-the-copier-industry 6 Reasons Why Flat Rate aka One Rate Will Change the Copier Industry Art Post 36 minutes ago I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make. Yup, it's been a pretty incredible journey to see...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I remember it well and at ComDoc, in the early 80's we sometimes put the offer out there without it being a formal price plan. I think the customer realized that a lot of the toner they purchased and stocked was useless at end of the machines life. It was like a primer with a customer who had that and TCO on their mind, it was a way to close them. Equally, I remember taking it one step further in the early 90's with copy management - the first all inclusive (hardware, service, supplies)...
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Re: 5 Questions for HP about the Acquisition of Samsung Printer Business Unit
PRINTING BUSINESS UNIT DIVESTMENT GUIDANCE Following is communications guidance on the Samsung Printer Business Unit Divestment includes: The Samsung Electronics Press Release Q&A for Samsung Employees and Partners Samsung Printing Business Unit Divestment Statement “Samsung Electronics has reached an agreement to sell the entire global operations and assets of its printing business to HP Inc. This transaction is part of the Company’s efforts to concentrate on its core business areas.
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Re: The Quest for $200K "Still Time to Network"
I call used machines "Off Lease" and tell the prospect to think of them as a program car, still very good but someone else took the retail hit. I say if a used machine needs to be re furbished I don't buy them. I don't sell used machines with high meters with the exception of Ricoh's "Greenline", we don't know the meters on those and I'm not impressed with those, lots of quality issues.
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Re: "MFP Wars" Hi Speed A3 MFP's vs A4 MFP's
Art, one of the problems is dealers servicing a machine for $30.00 a month. however, the reality is the industry has allowed the sales engine to destroy the service model. selling full service on A3 for .006 or less in volumes of 5k a month. Dealers were chasing sales revenue as they sacrificed service profits. As volumes continue declining so will margins. Dealers will begin realizing that all the A3 service they gave away is too costly to manage and the shift will begin. The A4...
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Re: The End of The Day With Ray!With Leadership We Will get Through This
Ray makes a lot of great points here! I have to break this video down, write notes and make a plan with my team. Sales could be on the downward trend through to at least Sept so it will be a good time for sales training and analyzing/ optimizing internal processes. Ray says "What is the message you are sending to your internal and external customers about how to navigate through this Corona Virus" ... I am not sure myself what that message is or should be? What is an internal customer? For...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
Anders good questions. Flat Rate billing is simply a billing method. The most vital component is understanding cost. Our industry has known customer volumes for decades. We also know it’s declining. Customers’ will not change printing behaviors based on billing. Obviously, each dealer will determine their T&C. The smart ones will focus on controlling cost of labor and increase their FCE, they will sell the right equipment in the right volume band, and they will understand the importance...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
The difference in our iDaaS model is that volume DOES impact cost. Other flat rate model offer a rate with no impact on volume. Our program uses the current customer volume, service efficiency, margin expectations as well as our data on over 4 million devices to help remove the variables and concerns over switching to a no meter billing model. We can also adjust for color ratio's. So with the possible exception of print for pay, production and maybe some schools there is no reason not to...
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Re: The Predictors of the Future of MPS Seem Void Imagination
Time will tell. Interesting Thanks for your views Enjoy
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Re: The Predictors of the Future of MPS Seem Void Imagination
Looking forward meeting you at ITEX!
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Re: The Predictors of the Future of MPS Seem Void Imagination
Thanks Larry, the times we are in are definitely changing. it is a new era that's for sure
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Re: The Predictors of the Future of MPS Seem Void Imagination
Yes. Account base very helpful.
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Re: The Predictors of the Future of MPS Seem Void Imagination
Can't miss because our booths (9 & 112) are back to back..
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Re: The Predictors of the Future of MPS Seem Void Imagination
Kindly keep me posted with your thoughts.
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Re: 5 Reasons Why Leaders Of Copier Dealerships Should Have Strong LinkedIn Profiles
Excellent stuff, Larry!
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Re: 5 Reasons Why Leaders Of Copier Dealerships Should Have Strong LinkedIn Profiles
Thank you so much Petra. This is so important that executives understand the impact they could have by becoming evangelists of their company socially as well.
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Re: 5 Reasons Why Leaders Of Copier Dealerships Should Have Strong LinkedIn Profiles
Larry I believe, you believe it, yet it seems to me the involvement of "C" level execs on LinkedIn is very low, unless they are all lurkers. There's only a handful of "C" level execs in our industry that promote, inspire and engage. One of my biggest concerns with LinkedIn is that most "C" levels execs either don't have the time or are too busy running the ship to become active. Maybe that next generation may turn the tide with LinkedIn, but for right now, I know more Boomers that are much...
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Re: 5 Reasons Why Leaders Of Copier Dealerships Should Have Strong LinkedIn Profiles
Art, Nice comments. Love the Promote, Inspire & Engage! Just as the dealership website is a necessity so is their LinkedIn presence as well. Most don't give a second thought but they should as this directly affects their image. Setting aside 30 minutes per day is not asking much. Set the example.
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Re: How One Simple (Smart Phone/Tablet) Print App Can Help You Close More Orders!
sounds like a great tool in the right hands. Thanks looking forward to the meeting,,,
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Re: How One Simple (Smart Phone/Tablet) Print App Can Help You Close More Orders!
Art, once the app is downloaded, how do you get login information. Is this a software as a service? Is there a monthly fee? Thanks!
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Re: How One Simple (Smart Phone/Tablet) Print App Can Help You Close More Orders!
There is a monthly fee, sign up for the webinar for the 9th or the 15th of February please, here is the link https://www.p4photel.com/calendar
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Re: BYOB... It is Not What you are Thinking...
Larry makes some excellent points and don't I know it. For the last ten years I've grown the P4P brand and my own brand through writing at least two blogs a week, sharing content on LinkedIn, sharing on Twitter, and answering any questions related to our industry that I can find on the web. If you can't blog for your own company then blog for yourself on LinkedIn, it's a great venue to get started! Someone will say, well, uh, I don't know what to write (Denver just gets turnover on Panthers...
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Re: Are Your Salespeople Good Losers? Ask Cam Newton...
too bad there are so many crappy sales cultures in the business world. Too many companies look at sales people as a necessary evil and pay too much money to consultants that are so far removed from the industry that they don't have a clue. Most of these "consultants" will make a statement that we can make add more profit with our "new" program. Most times that program is to cut the comp plan of the sales people. I call it "Ikonism"
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Re: Managed IT Services: The Imaging Channel vs. A Lack of Confidence
I'd like to hear from people who have transition into MNS and are actually making money with it...making a profit that actually makes it worth it. Between the CDA members and others in the industry, I have heard so many people who are doing it to be deeper and wider in their accounts but the IT business is not profitable for them. I guess on the other side of the equation I'm hearing a lot of people who are buying an IT company and integrating them into their imaging companies. Seems the way...
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Re: Managed IT Services: The Imaging Channel vs. A Lack of Confidence
we're doing it, not sure if we're making money on it. Not privy to that part of the business. Stratix is one of those that just bought an IT company, seems that is the way to go since those IT companies are already turning a profit.
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Re: Recognizing Disruption
ebyers, ty for posting the reply. I've been out of sorts for the past few weeks with some much needed time off. Many dealers don't need to change because they are still making a great profit. Sorry, I meant GREAT profit! Thus change is not in order for them. Salespeople to make that change, it's possible, one great idea with a few bucks behind that idea could change everything. What Ray posted above could be the copier industry, or it could be IT services or maybe software. Print Audit has...
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This Week in the Copier Industry 10 Years Ago, The First Week in January 2009
Ten years ago this week and what was on our minds? It was the Great Recession. I remember it all too well. Many of my accounts were in the AEC market, remember losing almost 30% of that business because of bankruptcies, companies closing and companies just buying their device once they came to the end of the lease. Hope I never have to go through that again! Enjoy the threads from ten year ago this week! Weekend Copier Notes from 1/4/09 Neal · 1/5/097:19 AM According to survey of printshops...
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This Week in the Copier Industry 5 Years Ago, The First Week in January 2014
Some great threads here, especially the blog series I wrote for "31 Ways to close more copiers sales". Enjoy these threads from 5 years ago this week! Pacific Office Automation Helps Local Children by Matching Donations in the Fox 12 Holiday Toy Drive Art Post · 1/2/1410:14 PM Pacific Office Automation Pacific Office Automation ( http://www.pacificoffice.com ) is a leader in managed printing solutions and document management software. Since 1976, Pacific has grown to become the industry’s...
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This Week in the Copier Industry 10 Years Ago, The Third Week in January 2009
There's a pretty decent thread below about relationship selling. It's ten years old and yes I found it some place on the web. Speaks about common ground with the client along with trust. Take the three minutes to read this thread. Relationship Selling – The Buy and Buy Enjoy the threads from ten years ago this week! Weekend Copier Notes from 1/18/09 Neal · 1/19/098:46 AM bundled with Kodak MarketMover, which is a package to assist printshop owners in marketing and selling digital output. The...
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This Week in the Copier Industry 5 Years Ago, The Third Week in January 2014
Enjoy the threads from 5 years a go this week! Topic Five Vendors Earn Winter 2014 BLI “Picks” in the A3 Color Category Art Post · 1/23/145:35 PM buyers. Konica Minolta Business Solutions, U .S.A., Inc. Konica Minolta bizhub C 364e Outstanding 31- to 40-ppm A3 Color MFP Konica Minolta bizhub C 454e Outstanding 41- to 50-ppm A3 Color MFP KYOCERA Document Solutions America, Inc. KYOCERA TASKalfa 5551ci (Also sold under the Copystar brand) Outstanding 51- to 60-ppm A3 Color MFP Ricoh Americas...
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This Week in the Copier Industry 10 Years Ago, The Last Week in January 2009
It's been a hectic week for me. Had to spend a couple days in PA for meetings, coupled with the end of the month. January was nothing but a bummer. That's what happens when you cram everything in for the end of the year. One item I was happy with was my commission check. Back to rebuilding the pipeline. Enjoy these threads from ten years ago this week. Weekend Copier Notes from 1/25/09 Neal · 1/26/096:56 AM server, which is a relabeled Konica Minolta PRO C 6501. This certification is based...
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This Week in the Copier Industry 5 Years Ago, The Last Week in January 2014
Dang, there's a ton of content here! Check out the blog series for 31 Ways to Close More Copier Sales #25 of 31 , there are 31 in total and I'm trying to get them all in a collection for us. Enjoy these threads from 5 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago 4thWeek of January 2004 Art Post · 1/26/142:19 PM the new product.http://support. ricoh .com/bb/html/dr_ut_e/rc2/model/ c 32_38/ c 32_38en.htmJG Toshiba America Business Solutions Introduces The...
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This Week in the Copier/Office Equipment Industry 5 Years Ago (1st Week of February 2014)
Were you in the industry five years ago? If not some of these threads will shed some insight on what was the top threads 5 years ago this week. If you've been in this industry longer than five years, then many of these threads may bring back some memories. In any case enjoy these threads from 5 years ago this week! EFI Launches Fiery Digital Front Ends for New Konica Minolta Bizhub Presses Art Post · 2/6/149:20 PM EFI Launches Fiery Digital Front Ends for New Konica Minolta Bizhub Presses...
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This Week in the Copier Industry 15 Years Ago, The Second Week in January 2004
Fifteen years ago I was not blogging about our industry. Most of what you'll see below is threads from P4P'ers asking and answering questions. The Print4Pay Hotel forums offers our members the opportunity to post questions, answers, news or maybe you want to blow off some steam. If you do here's a link to our forums. Enjoy the threads from 15 years ago this week! Ricoh Demonstrates Its Dedication 1/9/049:25 AM manufacturing, distribution, use and the recycling of its products. Sustainable...
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This Week in the Copier Industry 10 Years Ago, The Second Week in January 2009
Enjoy these threads from ten years ago this week! Weekend Copier Notes from 1/11/09 Neal · 1/11/098:32 PM replacement was named for Tod’s old job. - In an effort to gain its customers back from IKON (which was acquired by Ricoh ), Canon Business Solutions launched the “War Chest” program, giving sales reps ability to pay for up to 9 months of a competitive lease, - A year after being booted from the program, Canon announced that it is once again part of the U .S. Federal Government GSA...
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6 Reasons Why Flat Rate Service Program Will Change the Copier Industry
I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make. Yup, it's been a pretty incredible journey to see the industry evolve over the last 38 years! Back in the early eighties their was only one plan for a copier maintenance agreement. We included "x" amount of...
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This Week in the Copier Industry 5 Years Ago, The First Week in September 2013
Konica Minolta and Komori Debut World's First 23"x29" Digital Inkjet Press at PRINT 13 Art Post · 9/5/137:08 AM today's highly competitive printing marketplace. Delivering a high level in print quality coupled with impressively fast make-ready and open systems architecture, Komori presses help printers achieve the higher productivity and efficiency levels essential for increased margins and business growth. Komori America Corporation headquarters are in Rolling Meadows, IL with sales and...
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This Week in the Copier Industry 15 Years Ago, The Third Week in September 2003
BTA National Event was last week in NYC @ the Stewart Hotel. With members and vendors I heard there were 345 attendees. That's a great showing! What was the most popular talked about theme behind the scenes? Yup, it was the One Rate or Flat Rate. More to come on this during the week. Enjoy the threads from 15 years ago this week! Fuji-Xerox merges 9/17/038:48 PM Fuji- Xerox merges internally Byron Connolly, CRN Wednesday, 02 April 2003 Fuji- Xerox will audit its printer -distribution channel...
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This Week in the Copier Industry 10 Years Ago, The Third Week in September 2003
There's a great thread below "Print Management" Truth and Lies". It's a compilation of threads from members about best and worst practices. Check it out if you have the time. Enjoy the threads from ten years ago this week! Weekend Copier Notes from 09/14/08 Neal · 9/16/087:20 AM 11% annually o copy volumes are declining 2% annually o HP sold 60 million printers last year o Xerox sold 3 million printers last year o Kyocera only sold 115,000 printers last year o Average print volume for a...
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Change is Good, Especially When it Comes to Scanning Documents with Copiers
Change is good, right? I'm going to change is even better. Being the same old you and doing the same old thing when presenting copiers can be prove to be a bad thing. Everything is changing at break neck speed in our industry. Thus last week I thought I would change it up a bit. Instead of providing the same old boring talk track of speeds and feeds. I opted for making one short power point presentation (5 slides) that centered around scanning workflows. There were no pictures of copiers, no...
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This Week in the Copier Industry 15 Years Ago, The First Week in October 2003
Not a lot here this week, but some interesting items that included Canon Business Solutions and a duplicator that was introduced with a paper tray. Oh yes, and the question of the week was who was going buy Imagistics. Can anyone answer that? Enjoy the threads from 15 years ago this week: Off & Running! 10/1/034:02 PM Solutions U .S.A., Inc. As one company, Konica Minolta Business Solutions has: · · A projected revenue of over $1.5 billion · · Over 6,000 employees supporting more than...
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This Week in the Copier Industry 10 Years Ago, The First Week in October 2003
In the office on Friday we had a chat about the manufacturers in the industry. My thoughts centered around KonicaMinolta and the great job they're doing with diversifying. Ricoh was at the bottom of the list. Enjoy the threads from ten years ago this week: Ricoh Offers Managed Print Services to Reduce Printing Complexity 10/2/0811:10 PM . In the past, printing was simple as everyone either shared one device or had a personal printer . Now the printing landscape is more complex with multiple...
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How to Implement Your Own Flat Rate Program "registration link"
We're pretty excited about the response from P4P'ers. As of today we have 52 RSVPs. If you're interested and have not RSVP'd we can add another 23 members now. I expect this to be a max event so please make sure you RSVP here and I'll send you the registration link. For those that have RSVP'd the registration link is below. The date is set for November 19th at 4PM Eastern Standard Time. I copied the below content from the Webinar registration page. " In this highly anticipated webinar event,...
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Five Reasons Why Copier Dealers Need to Implement Their Own Flat Rate Program
On Saturday I received an email from a Print4Pay Hotel member stating that one of his largest accounts is under siege with Konica Minolta's new unlimited click program. The KM unlimited click program is hot with the KM sales team because it gives them a different talk track with the client. The KM reps will be pitching unlimited clicks, simplified billing, no overages. The competition will have their old out dated legacy cost per page program. Can you guess who will win the majority of the...
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This Week in the Copier Industry 10 Years Ago, The Last Week in October 2008
We're in to the last 8 weeks of the year. Prospecting that was done in July & August will now start to pay dividends and carry you through the end of the year. If you're just prospecting now for November and December then you're toast! Enjoy the threads from ten years ago this week! Weekend Copier Notes from 10/26/08 Neal · 10/27/087:45 AM WEEKEND MFP INDUSTRY NOTES 10-26-08 The following is a quick review of copier/MFP industry news from industry publications. Kodak ’s print controller...
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This Week in the Copier Industry 15 Years Ago, The Last Week in October 2003
Wile reading through the threads I re-read a post that I wrote about my brother fifteen years ago. It was this week fifteen years ago that he passed away. Even though we had our differences he is missed. Enjoy the threads from 15 years ago this week! Scan & Capture From the Copier 10/28/036:57 PM alike. When scans replace printouts and copies, it often translates into lower lease charges for dealers and diminished (high-margin) consumables revenue. In addition, selling and integrating...