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Re: COVID19 "Remote Working" Day Forty-Three of Sales
I just created my own YouTube channel doing product videos with future ones planned mostly focussed on MS365. https://www.youtube.com/watch?v=_OotckdOtEg ... and I am working Linkedin a lot more in different ways. Most of the people I know say they have never gotten a lead from Linkedin. They think of this site as a static business card talking about who they are and not what they can do for the customer. They never post to Linkedin. Like most things, Linkedin requires almost daily work to...
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Re: COVID19 "Remote Working" Day Forty-Three of Sales
SSG that's an awesome video! You can send links to clients, and direct them to your channel. It's a virtual demo that keeps on giving. Kudos I have some of the same issues with getting appointments through Linkedin, however I know of several peeps that use Linkedin as their only source for prospecting and they are doing well. I will keep working it since I have a Navigator account now
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Re: State of the "Art" Sales Technology
Hey Jeff, Art's Box Approach (I believe) is using 4 different methods of communication: Phone Call LinkedIn Email In-Person Cold Call You "box" the prospect in until they finally give you the time of day. Using all 4 methods of communication ensures that you are optimizing your ability to reach the DM via his preferred method.
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Re: State of the "Art" Sales Technology
Okay, thanks! I have the phone call, Email, In-person aspects covered. I use LinkedIn to find the right person—I don’t use it for communicating with them yet. I’ve tried to get referrals from people who are linked to them, but no success with that. My sales rep uses LinkedIn to continue my efforts. JeffR
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Be Alert and Respond to Danger
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This Week in the Copier Industry 15 Years Ago, The First Week in November 2003
Do you count how many selling days there are in every month? Do you minus those days for the corporate meetings, or hour the hours that you may leave early or get in late? They all add up, now with the Holiday Season upon us, November and December will offer the least few selling days of the year. Are you ready? Enjoy these awesome threads from 15 years ago this week! Xerox claims chip innovation Boston Mike · 11/3/038:38 AM , even on flexible surfaces. Xerox researchers in California then...
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This Week in the Copier Industry 10 Years Ago (Second Week of April 2010)
For each of the next few blogs I'll be inserting some tips from what other dealers and sales peeps are doing on a daily basis from around the globe for staying relevant with their clients and prospects . Share our FB posts daily. Enjoy these wonderful threads from ten years ago this week! Konica Minolta Helps AMG Resources Eliminate Paper Filing Guest · 4/8/1011:21 PM .A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the third...
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MSP & MSSP Industry Notes for February 15th, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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COVID19 "Remote Working" Day Forty-Nine of Sales
Yay! It's 4:47pm and I'm getting to write my blog for the day. In order to stay sane with each passing week I'll turn to jibjab and create some ecards for my team members. It's easy to do because you can get their images from facebook, instagram or Linkedin. Today I had some extra time to search for ecards where I could input 5 people. No on is safe from these videos! I had time to cut three of them today. Just a few minutes ago I sent them to our team with the subject line "a little pick me...
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MSP & MSSP Industry Notes for March 14th, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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MSP & MSSP Industry Notes for March 22nd, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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MSP & MSSP Industry Notes for May 3rd, 2020
MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...
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COVID19 "Remote Working" Day Forty-Three of Sales
This is the first night since I started writing this blog series that I wasn't sure what I was going to write about. After 43 days of writing how much more can you cover or how much more content can you provide for other peeps with help they might need. Tonight I'd like to cover a few things I've been doing everyday other than taking the occasional break and lunch. Many weeks ago I learned that I can't work with the TV on in my office. It's too distracting especially when I have the news on...
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Re: Step 1 - Discover your Strengths and Weaknesses to Help Drive Success
This is an automated response. Carl Mica is currently out of the office and has limited access to email and voice mail. He will return to the office on September 12th. Thank you.
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Re: Connect the MFPs you sell to any folder
When connecting an MFP to say DropBox, the MFP still doesn't allow for an end-user to view that DropBox's folder tree (without added software), correct? So essentially the customer scans to DropBox, heads back to their computer, and then searches around the DropBox folder until they find their scanned file - which isn't much different than the issue the end-user described in the first place? Am I correct in this? I've been looking around for a solution that can help with this that won't...
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Re: Connect the MFPs you sell to any folder
Hello TimW, Thank you for that question. I think it is very relevant, especially as we do have the browse feature for SharePoint. For cloud services such as Dropbox, Micorosoft OneDrive and Google Drive, Udocx enables users to scan directly to any pre-define folder. This means users can scan to several specific destinations within Dropbox. For example, if you want to scan to the 'orders' folder within Dropbox regularly, you can make a 'scan to orders' App. This App will be available to you...
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Re: Connect the MFPs you sell to any folder
Hi Iris, Thank you for the response! This helps, but the folders still need to be pre-defined, which would be the same thing as setting up a shared folder, no? And the MFP can do that natively. So out of the box, the installing technician could conceivably set up "Scan to Dropbox -Orders," "Scan to Drop-Box - Leads," "Scan to Drop-Box - Accounts Receivable" since no software is needed for this. Or am I incorrect? It sounds like the major plus to Udocx would be the ability to view the folder...
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Re: Connect the MFPs you sell to any folder
Hi Timw, I would definitely recommend setting up multiple shared folders! I know this will save your customers a lot of time and really add value to the service you provide. Especially when every end-user gets direct access to the folders he or she uses most. Having this kind of conversation with your prospects is sure to give you insight into what is important to them and which solution will suit their needs best. You'll be surprised how many prospects aren't sure what the MFPs will be used...
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Top Secret Tip for Locating a Prospect's Email Address
Copier prospecting without having contact information? How can you locate an unknown email address? I believe the year was 1995. I had taken my first copier sales job working for a Lanier direct location. Sales was a pretty straightforward...
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Print Audit 6 & "Eric the Office Worker" Keeping it Green
You just bought or leaseda shiny new Color "Green" Copier akaMFP that can print/scan/copy & fax.. You know the system, your salesperson touted the "Green" features such as default auto off, default power save mode, default duplex copying, the small carbon foot print, scan2email, scan2folder, scan2usb, scan2dropbox, scan2googledrive, scan2sdcardand of course it was the end of the month special deal just for you! So, what good is all of this...
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Samsung Copier Million Page Test "A Tree Massacre"
I recently saw caught a google alert in reference to a test that was done on a Samsung Multi-Functional Copier the other day. I thought, wow that's kinda cool, and dismissed it as a link that I didn't need to post on the site. ...
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How To Destroy Your Reputation in One LinkedIn Post
Imagine one of your sales reps receiving an invitation to a prestigious gathering of local c-level decision makers. In this day-long conference, the executives would be sharing their best thinking on how to improve their businesses. Throughout the day...
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At-risk data companies should know about
In this modern technological age, disaster recovery plans are necessary for businesses. Cyberattacks have become unavoidable for all organizations, so companies need to prepare themselves for hard-hitting hackers and keep themselves on high alert....
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How can healthcare organizations choose and use email encryption?
Email Encryption has become an important asset for healthcare organizations in a world where cybersecurity is a necessity. Although it doesn't seem like the most fancy or complex protection tool, it can be an amazing resource for email...
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State of the "Art" Sales Technology
Today, I had the chance to site with our newbies for about an hour or so. There was no agenda, just an off the cuff talk track. My first intention was to see how much they know about closing, whether for an appointment or a sale. ...
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Is the cloud the end for MFPs?
"With more and more companies moving to the cloud, the age of MFPs is coming to an end. Being able to work anywhere, anytime, fewer people come to the office and even less use the MFP. Therefore, new solutions, such as mobile capture, replace MFPs."...
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This Week in the Copier/Office Equipment Industry 10 Years Ago Second Week of June 2004
Happy Father's Day! In just two weeks, we'll have run through the first half of the year. How time does fly! I've commented to my wife on many occasions that when your job comes down to monthly and quarterly numbers, it seems that...
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Connect the MFPs you sell to any folder
Are you looking for a trendy topic to talk about with your prospects and customers? Get a conversation starting by asking if they can scan to any folder. Take Art’s talk track of last month for example: "Wouldn't you want to be able to search...
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Step 1 - Discover your Strengths and Weaknesses to Help Drive Success
Welcome back! If you are reading this then I didn’t bore you too much with my first blog entry introducing the Five Step Blueprint to Running a Great Business . Knowing your company’s Strengths or Weaknesses can actually help you...
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Why Do Copier Reps Want to Push Document Management to My Company?
Document management is becoming a bit more popular as some systems have come down in price enough for smaller businesses to be able to afford. With every technology, there is a push to get new clients. Document management is no...
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Top Three Value Points for Print Audits New FM V3
Value...the regard that something is held to deserve; the importance, worth, or usefulness of something. As sales professionals we always strive to present value to our prospects and customers. It's the value of what we bring to the table...
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57 Days of Selling "Day 19"
It's Monday, the weather was clear and I got a head start on the day. Just about 8:30AM I received an email from an existing client that he had signed the order docs and they were ready to be picked up. I'm all over that and scheduled an appointment to pick them up at 3:15PM. I selected the 3:15PM time slot because I had another appointment booked for 4:15 a few miles away with an existing client. The other day, we had our net new telephone prospecting morning. One of the newbies in the...
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Imaging Channel, It’s also about a Lease-less Future!
Over the last year or so those in the Imaging Channel or as I believe it should strive to be called “The Innovation Channel.” Have realized many shifts within the marketplace. Everyone associated with this industry realizes that printed pages are decreasing, and Printing Equipment is becoming less and less as important to those who use it. The world around Print is most definitely changing and shrinking. We all heard the “Paperless argument” some agree and some disagree. So let me say this...
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The Power of Tigerpaw One Software — with James Foxall "Part Two"
I sat down with James Foxall to find out how Tigerpaw is leaping into the office equipment space with a fully vetted product It’s unusual to find a 30-year-old company that still has the passion and entrepreneurial spirit of a startup, but that’s exactly what I found when I interviewed James Foxall, CEO of Tigerpaw . Last week, I posted up Part One , below is the second part of our interview. Art I apologize for being such a novice in your space, but is Continuum a competitor? Could you...
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Five Reasons I Love the New Ricoh MP 430f!
It's been awhile since I had some extra time to write about some of the latest and greatest MFP's from Ricoh. Just this year Ricoh dropped the old naming convention of MP and replaced it with IM. The IM stands for Intelligent MFP. These new intelligent devices operate with the RICOH Smart Integration platform (RSI). RSI Remote In For those of us who have been in the industry for sometime, we can remember having to walk clients through settings on the user screen interface and or helping the...
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Ask for Referrals "Memiors of a Copier Sales Person"
Hoping I can keep this short tonight. The last four weeks have been a bit of a struggle for me. For the year I'm ahead of the game (quota) moving in the last quarter of the year. Thus far I've been doing okay, but that okay came to an end with a half a dozen stalled deals along with losing a few. Yes, I lose also But in my eyes losing is always a part of winning. I took a good long look at my funnel and thought WTF? Where did it go? Well I was fortunate to close many orders over the last two...
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This Week in the Copier Industry 10 Years Ago (Last Week of January 2010)
Prospecting never ends, it's the daily grind that we have a love hate relationship with. Some days are good while most are not that good, however if you continue prospecting you'll never find your pipeline dry or be on the unemployment line. Today I came up with an idea for crafting emails. Today I was prospecting very large clients via email. My idea worked! I love it when a plan comes together. If someone can tell me the location of the title picture, I'll give you a free premium...
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This Week in the Copier Industry 10 Years Ago (Last Week of December 2009)
The time was about 4:30PM on the 23rd of this month. I had just left the office and was on my way home after submitting three orders that day. I had another verbal on an order and was waiting on docs to come to me. If I did receive the docs I could process from the home office. It was the end of a very good year. I had a short chat with my VP of Sales in the car about the day. A great comment was made about my "drive" and that meant a lot especially at this point in my sales career. Great...
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MSP & MSSP Industry Notes for December 8th 2019
December 8th MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional...
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Big changes at Ricoh USA Today, what's old becomes new, what goes around comes around. It's 1986 again" .
I wasn't planning on blogging tonight, however the recent course of events today has left me with an urgency to post my thoughts/ Earlier on LinkedIn I posted this, " Big changes at Ricoh USA Today, what's old becomes new, what goes around comes around. It's 1986 again" . For some, today was Black Friday @Ricoh USA. After speaking with one colleague, it was stated, "it's all about what number you have to dial into". With so many people working remotely, the best way to communicate is through...
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Rawlings Sporting Goods Scores Big with Cloud Document Management
Rawlings Sporting Goods Scores Big with Cloud Document Management Rawlings Sporting Goods implemented DocuWare Cloud to improve information sharing and communication with its vendors worldwide. Since implementing this cloud document management solution, the company sped up its production through business process automation, raised the quality of customer interactions, and improved customer service and vendor relations. Rawlings Sporting Goods Company, Inc., established in 1887 and based in...
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This Week in the Copier Industry 10 Years Ago, The First Week of April 2008
Who would have thought that on Palm Sunday here is the east that there's still some snow on the ground! I think we'll be lucky if we have tulips and hyacinths flowering by Easter. There's an excellent string of threads below for "How many prospects are in your territory". Enjoy the threads from Ten Years Ago this Week! Weekend Copier Notes from 04/06/08 Neal · 4/6/0812:46 PM is authorized for Canon, Kyocera, Panasonic, Muratec and KonicaMinolta, covering the greater Austin, TX marketplace. -...
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This Week in the Copier Industry 15 Years Ago, The Last Week of February 2003
Each week I'll scan the threads and look for something interesting and or something unique. This week marks the 15th anniversary for Old Glory as an excellent Print4Pay Hotel member. Jim and I have met several times over the years and I'm thankful that he is such a great supporter and a friend of mine. In addition Jim just sent me a copy of Minella's Pocket Guide to copiers for 1990. Thus a special shout out to you!! Enjoy the threads from fifteen years ago this week! Konica, Kyocera, Sharp,...
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This Week in the Copier Industry 15 Years Ago, The Last Week in April 2003
Yeah! Mets move to 11-1 on the young season! Whoohoo! So many threads below, so many members sharing information. One of the popular threads is about the document server. I still talk about the benefits of the document server to clients when proposing the Ricoh devices. Enjoy the threads from ten years ago this week! Topic BTA selects Kyoita (Kyocera Mita) 4/28/038:01 PM us. We appreciate it very much." While KMA received the top award — based on receiving the highest overall average ranking...
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Fast and On Time Delivery: Document Control Software Streamlines Submission and Storage of Transportation Documentation
Fast and On Time Delivery: Document Control Software Streamlines Submission and Storage of Transportation Documentation Regional shipping company, GSC Logistics, implemented DocuWare so they could meet California Highway Patrol documentation requirements, reduce their liability, simplify document submittal and automate their document indexing and storage. GSC Logistics is the largest trucking company at the Port of Oakland, providing drayage (the transportation of goods a short distance such...
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This Week in the Copier Industry 5 Years Ago (Third Week of August 2014)
Pretty exciting day for P4P Hotel today. I received our video for promoting the P4P Hotel over social media. I'll be uploading on YouTube in the next couple of days and will then post on a blog. Enjoy these awesome threads from 5 years ago this week! New bliQ Time Saving Tricks, Training Sessions, Equitrac Express, ECM Solution.. Art Post · 8/21/1411:02 PM important to you, we’ve got that covered too, with analysis on both printed and copied output. You’ll also find out the value each model...
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This Week in the Copier Industry 15 Years Ago (Third Week of June 2004)
Each week I try to go back and pick out an interesting thread from many years ago. The one I reread for this week was "Sell Solution - Not Price". Dang it's been fifteen years since that thread. There are many excellent responses from Steve, Scott, Neil, JSWin & Old Glory. What's old becomes new you can view that thread here "Sell Solution Not Price". Enjoy these most excellent threads from 15 years ago this week! Canon U.S.A. and eCopy Honored 6/14/045:19 PM printers as well as Minolta...