Tagged With "Wide Format Copier needed"
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Re: What's the weirdest place you've sold a copier to?
Jason, I changed the word system to copier, hope that's ok. I gotta give that one some thought, sure I'll have something for you
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Re: What's the weirdest place you've sold a copier to?
Can't take credit for it, but one of our reps sold a colour copier to a strip club. Let's just say that they were printing a LOT of 11x17 posters....
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Re: What's the weirdest place you've sold a copier to?
About to hit 17 years in the industry now so seen a few.. Sold a scanner to a strip club, I was new to the industry and just a teenager at the time - made the mistake of asking what they wanted to scan Had a "serviced" copier in a massage parlour (inherited the install base so I cant take credit for this) Sold/installed copiers/MFD's to both of the last two Prime Ministers offices/houses Installed a fax machine INSIDE a jail, there was a very dusty gap and some cables on the desk so I asked...
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Re: What's the weirdest place you've sold a copier to?
Wow, those are some great install! Not a copier, but I did sell a cash register to strip club once.
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Re: 57 Days of Selling "Day 44"
Love it Art! I had a day of running around with a networking luncheon followed by a training for a new device that I sold earlier in the month and stole from Sharp. I was extremely late to the party with this deal but they already had a canon that was very old and decided they wanted another canon and on top of that wanted someone to deal with local over Sharp and Ricoh direct. Then I was walking into the grocery store on the way home and got a call from a person I quoted a machine to about...
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Re: 57 Days of Selling "Day 47"
I am seeing more of that with wide format recently and I am not sure why. Most of what I have seen has been where they are running the same volume as before but they just don't want to have a machine anymore so they outsource it and it doesn't seem to matter if the machine was leased to them for a $1 a month they still wouldn't do it.
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Re: Hiring Sales Reps - what are you hearing
Surprising there are no replies yet. I would figure this to be a "hot" topic. We recently found one in the age demographic that will work out. He has more than a 45 minute ride, has closed a few orders already. Maybe you need to show them $500 at the interview and ask how they would like to get that $500, by working a week or trying to talk you out of it. After reading your thread it seems that neither of those "salespeople" have the "desire" to compete, yet alone the determination to "win".
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Re: Canon and Konica Minolta Reps
Jason, Wow, that KM C6500 is ancient. It's all about the media. Does the customer run (or need to run) coated or heavier stocks? The C75XX series may suffice. However, it tops out at 256gsm and crawls when coated stocks are throughput. The C750 offers you superior quality, registration and efficiency (at a higher cost). Also, the C750 offers a more powerful front-end option, additional finishing options etc...
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Re: Canon and Konica Minolta Reps
Depends on the need for card stock. The 75xx would be a good replacement if the card stock needs are low or time limits are not a concern. I think most smaller machines ( in the light production) move slowly while printing on stock.
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Re: COVID19 "Remote Working" Day Eighteen of Sales
People always like getting free stuff. Two promo ideas 1). Offer 1-5 free color banner prints to your clients and prospects.. Many copiers can now print banners up to 12"W by 48" L . This feature is often not promoted. It costs you almost nothing but the customer might perceive as having value. It could be "Open for Business", "Happy Birthday," "Grand Re-Opening", whatever. The customer can dictate the content. You can add a little logo in the corner of the banner "supplied by ABC Copier...
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Re: COVID19 "Remote Working" Day Eighteen of Sales
I like the second offer, yes people always like free
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Re: Need a Fiery Guru
@mansart Thanx, it sure did help, now we need to do checking on our end. Thanx again for th link!
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Re: COVID-19 Impact on Dealers and the Channel?
I was on the MPSA call today. Here's some points of interest I was going to post on another thread but will put it here for everyone. One major MPS company reported 29% decline in pages or revenue Another major MPS company reported a 71% decline Healthcare for one of those clients saw a 40% increase More inquires from clients in respect to file sharing and content Expecting continuing decline for another 30 days in revenue and prints First week of April they hit bottom and has stayed that...
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Re: Post-Virus We Must Defeat The Zombie Companies!
SalesServiceGuy, I would suggest that a payment strategy is not something I see valuable at all. Customers need help deferring payments on what they already own. In all do respect. A payment strategy is not helpful to end user strictly based on selling a new MFP. The Imaging Channel's resellers who only sell print equipment are going to find themselves in serious trouble. Customers don't need to upgrade their all already oversold A3 to another one. Dealers should credit back the unused...
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Re: Post-Virus We Must Defeat The Zombie Companies!
We generally do not build in prepaid copy/ print blocks into our leases. We do give away free copy prints up front but only intended as a short term bonus. We do normally charge a $25.00 minimum monthly maintenance fee but have waived that until the economy rebuilds momentum. I am in Canada, lease vendors are currently offering 90 day payment deferrals added back on at the end of term for those customers who request them. Leases expire every month and customers are happy with the equipment...
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Re: Need HELP! Kyocera Color A3 question
Top three points I make when against Kyocera. #1. Take them color samples from your device and any Kyocera because the color output is sub par on all units. If you don’t have access to one look in your crm for an account you co-exist with Kyocera in. Or the next time you have a knock out make some samples and keep them in a binder. If color quality is important to the customer it will be a win. Another point is showing them you get what you pay for, meaning 3 tier color is what they have...
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Re: Need HELP! Kyocera Color A3 question
This is great stuff, it's awesome to see input like this, please let me know if you need help with other manufacturers that I could help with
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Re: Will outside Sales Rep's go away?
Monte I don't believe you are paranoid! The ecommerce is a real threat for sales peeps. In order to over come that we as sales peeps will need to wear additional hats to better serve out clients. Those as a trusted adviser, become more knowledgeable with cloud services, IT services, MSP, MSSP. It's my belief that we will evolve from just print to be able to consult on all aspects of business office. I would love to hear from others on this as well, this is a great subject for discussion.
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Re: It’s The End Of The Day With Ray! 2020 Who Will Educate Endusers
HI Ray and Happy New Year! The A4 Revolution will not happen until those A4 manufacturers provide A4 print devices with the A3 cost per page model along with advanced scanning and finishing. You're right that's there's only a small percentage of users that need 11x17. However 11x17 is only part of the picture with end users needs. Larger document feeders, and stapling is still a requirement in many offices. As you know we could debate this until 2021 or longer, but the end game is advanced...
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Re: Will outside Sales Rep's go away?
Interesting thoughts, Thank you p4p. I have sold Canon for 20+ years. Many years ago they listed the imageClass line (MFP's under 2,500 dollars) and the entire scanning line and Wide Format line. As such I stopped selling those products as I have always been compensated on hardware gross profit and there was none. Todays buyer is much different and has already done homework before I even get to speak with them. The mfr uniqueness has been commoditized and they all provide the #1 buying...
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Re: Will outside Sales Rep's go away?
@Old Glory I don't think they will walk away from servicing the car also. The service department will need the business. However the owner of the company can set the mark with giving "preferred service" to clients that buy from them. I don't know when it comes right down to it, I can spend hours researching cars, reviews and pricing before I buy on-line. How much could I really save? $1,000 or $2,000 could that really be worth it, if I spend 40 hours doing the research or would I pay a price...
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Re: Will outside Sales Rep's go away?
In a way its already gone to the internet and away from the outside sales rep........at least for stand alone printers and A4 devices. If all someone needs is a printer or an A4 to be used for basic printing,scanning and copying.....face it, they really don't need us already. If you've been at this a long time you probably remember the days when you sold a lot of A4 machines to small offices. 20 years ago if you needed an A4 you called a copier dealer. Those days are gone for the most part.
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Re: Will outside Sales Rep's go away?
In 10 years there WILL be outside sales reps, and many of them will be the committed, true professionals of today. The E-Commence platform have changed our business and how we do it. For example gone are the days when you could duck into a 15 story office building and cold call. But electronic format can still be your attention getter and facilitate your efforts in creating interest. I can buy anything on line and cut out the sales person. Try doing your own investing and getting the right...
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Re: Ricoh Copy Output Tray for MP 9002
5 hours today spend on finding these trays. Yes, I finally found them. Seems Ricoh USA was the only one to discontinue these trays. After searching the internet again I then resorted to calling a contact in the Netherlands and South Africa. These out put trays are available through Ricoh Europe, thus if you need one please PM or email me and I can get you the contact person. Art
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Re: Ricoh Copy Output Tray for MP 9002
Wow that is surprising. I mean they need to provide replacement parts what do they expect someone to do if one was sold and gets broken. Good luck! I hope you find a solution.
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Re: Ricoh Copy Output Tray for MP 9002
Yup agreed. I'm working with Copier Solution Shop in the Netherlands for a third party replacement. In addition for right Ricoh Europe is still offering these. I have a contact and can get more. Thinking sooner or later they will run out also
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Re: Will outside Sales Rep's go away?
I’m a little late to this party but had the thread open since it was posted. As a 35 year old i straddle the “millennial” and old school gap (in my opinion haha). There is value of ordering things online that can be commonly used or even basic electronics. But if it’s anything above basic, I still believe talking to someone even if on the phone, pays dividends. We recently bought a new vehicle for my wife and explored for weeks online our options, the new vehicles options, what the price...
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, or does West McDonald look like Wolverine? I watched the Seat-Based Billing video that was posted from the Top 100 Summit. Definitely some interesting points going back and forth. Print Audit has done a great job of persistently marketing seat-based pilling to the copier industry.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Tx, awesome post! The conclusion for managed IT was at our own round table and not the general audience. One of the dealers in my group is heavily involved with managed IT, and thought it would be great offer. Yes, it was stated that MNS is only used by copier dealers and should be referenced to what you described. TY for the awesome reply!!
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, it seems that the general rule of thumb for the copier industry to end users is "the take or leave approach". Meaning, come hell or high water we're not going to change the way we bill, the way we support, or the financial solutions that we offer. While I was at the Top 100 conference, a rep from Wells Fargo spoke about the billing options that they now have in their leases. One of the options was for seat billing for managed IT services. My thought is that if it's available...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
No, Art. You're spot on. I haven't had many jobs outside the industry, but the majority of the old guard is so proud of the way they've always done it & receives so much validation from other dealers with the same mentality (via BTA, CDA, SDG, et al) that they often refuse to admit the need to change until it's practically too late. There are ideas & concepts that I brought up 3-5 years ago that were considered to be "interesting but not really necessary" that we're suddenly latching...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: Need everyones help w/ how we give back to community
can anyone help with this?? I had a response from Ethos, need about 5 more.
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Re: When is Net New Business not Net New Business?
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
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Re: Target GP Margins
Thanks for the replies. Sounds like I'm about right with where my GP should be. txeagle: I know the feeling of those slim margins where everyone is dropping their pants!! I can make more GP on a single refurbished copier in a commercial account than 8 machines at a major account.
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Re: Target GP Margins
I heard it through the grapevine a while back that RBS (at least in DFW) is no longer sending field reps out unless opportunities are above a certain value, meaning they are handling the sales process via telephone and email from start to finish. I see this as being the way things will be done in the future. From a business perspective, it makes sense if it allows dealers/direct to employ fewer sales people while generating close to the same revenue. If there is no value in a transaction...
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Re: Target GP Margins
There are a lot more of those than there used to be. That's why our industry has to change the way they add prospects to the pipeline. They are going to have to actually start marketing for a change (spend dollars on marketing instead of salespeople) & do things to position themselves as a resource companies will contact when they need something versus salespeople throwing a million lines in the water hoping they get a bite. It's got to be all about generating in-bound leads and...
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Re: When did you first learn about the industry
Jason: They are awesome!! Especially the one of the left, givin the "eagle eye"!! Congrats.. I learned about the industry from state sponsored copier tech training course.
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Re: When did you first learn about the industry
Honestly, it was when I walked in the door for my first interview. I remember the individual interviewing me mentioning that they sold Ricoh equipment, & the only frame of reference I had is that Ricoh sponsored the "Call to the Bullpen" on MLB games at the time. Before I got into the industry, I could not make a straight copy on the first try if you paid me, because I never thought to use the document feeder & could never get the original lined up on the glass. I knew about all of...
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Re: Toshiba now has tier based CPC's?
In Canada, no such plan exits nor am I even aware the capability exists within Toshiba copiers. In my market, multi-tier pricing for color does not comes up in competitive pricing. For a 25 cpm, pricing seems to be holding steady at $0.010 Black and $0.070 color for single units. I have seen less and sometimes we move the cpc around a bit. For example, when we set up a copier we build the initial toner costs into our equipment costs. That gives us 32,000 colour pages to play with.
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Re: Nsi Autostore
I can't answer your question but would like to add another: I understand that you can set this software to enable scanning to email, which in turn you can set up electronic signature for authorising invoices for a work flow? Is this true and what modules do you need?
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Re: Ricoh & Epson = "perfect together" NOT!
They are never going to get their act together. I spoke with Jim Corridi at the CDA meeting several months ago and he told me big things were coming down the pipeline very soon because he agreed it would be hard to upgrade 3406WD systems with a 3406WD system. He also, however, acted like the Epson was going to be the latest and greatest thing for all of us that sell wide format. Not sure why since we don't typically mess with the ink jet machines. You can find the Epson's extremely cheap...
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Re: Ricoh & Epson = "perfect together" NOT!
The "big things" was hopefully not a teaser to keep dealers on board for wide format. Still, the only two I know about are the higher end wf's and not the W3601 series, anyone hear anything else?
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Re: Ricoh & Epson = "perfect together" NOT!
We were talking with KIP but my father did not want to order 2 or 3 machines at one time for inventory like they wanted us to. I talked with Oce' and the guy was pretty much like talking to a wall and said he didn't need anymore dealers in his territory and pretty much hung up. I would like to have an alternative and not be at Ricoh's mercy. I have tried to upgrade 3406's with 3406's and it doesn't go over that well.
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Re: Ricoh & Epson = "perfect together" NOT!
Jason, Talk to KIP again I have never heard of KIP asking dealers to stock machines(maybe one for the demo floor). Plus KIP is releasing the new 800 series next month and these machines look like they should be good sellers. 8 full color "D"s per minute and 10K less that the Oce colorwave. We sell or have sold all the major lines of wide format, KIP, Oce, Ricoh, even going back to Xerox. All our sales reps and techs prefer the KIPs. GR
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Re: Ricoh & Epson = "perfect together" NOT!
2014 Toner based Wide Format sales. Seiko 1.8% Ricoh 24% OCE 33% KIP 41%
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Re: Ricoh & Epson = "perfect together" NOT!
Number seems kinda low for OCE! Originally Posted by GR81: 2014 Toner based Wide Format sales. Seiko 1.8% Ricoh 24% OCE 33% KIP 41%
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Re: Ricoh & Epson = "perfect together" NOT!
I do find the Ricoh's to be very reliable. What they need is speed though, IMO. Have worked with a steel maker on some projects and he has 4 big Oce's that run all day long, 5 days a week. He loved the 3406 but said he would have to buy about 8 or 10 of them do the same work the 4 high speed Oce's run. He wouldn't bite on the 7140's either.