Tagged With "eCopy ScanStation"

Help?!? We have a law firm that wanted PaperCut but REALLY liked their eCopy scan stations for their Ricohs Our issue is that when they try use /access scanstation to scan it says the scan-station is in use by another user. We’re are using twain scan version 5 and papercut has been set to allow host based authentication from their end. Based on past experiences with embedded software , once a user logged into embedded it would just open to the copier where they could scan with ecopy easy peasy.

Art, What makes eCopy so powerful is its large connector catalog (250+). The problem has been poor support. BUT, eCopy has recently hired 4 key people from EFI \ Fiery. I am having dinner with Lenny Bono (formally of EFI) and Lynda Maglio (originally eCopy now Nuance Dealer rep) this week to see if Nuance is ready to make the changes necessary that Dealers have been demanding. I am encouraged that Nuance has brought on 4 key "copier guys" from EFI to try to make right what the Nuance (Drop...

Art, Interesting read! Here's a little "trick" I figured out. Setting up Cloud Scanning is very easy and can be without any additional software if the cloud storage offers a folder on your PC. For example, Dropbox and Google Drive when installed place "drag and drop" folders on your desktop. You can then set up a small workflow for scanning to the cloud by registering a Scan To Shared Folder and set the Dropbox or Google Drive folder as your destination. Your scanned document will...

Czech Thanx for the reply, you have been scanning to a single folder on dropbox for years and recently added google drive on the 5 year old MFP we used in the sales area. You could set up multiple "buttons" on the MFP for additional folders.

Is it available in Australia I have emailed them Waiting on reply But thought you might know Kind Regards Gordon Mackay Managing Director Pacific Office Solutions Phone (07) 5452 1250 www.pacificos.com.au < http://www.pacificos.com.au/ > Twitter< https://twitter.com/pacific_office > | Facebook< https://www.facebook.com/pages...ces/107025482711516# > | Linkedin< http://www.linkedin.com/profil...sponsive_tab_profile > [...

This is an automated response. Carl Mica is currently out of the office and has limited access to email and voice mail. He will return to the office on July 24th. Thank you.

Hello Gordon, One of the advantages of the cloud is that you can easily make the same solutions available all around the globe. So yes, Udocx is available in Australia. We will reply to your email shortly.

I can't say that I agree that scan to email or folder are dying in my experience. Scanning to Office 365 should only require a special connector configuration in the hub transport layer. Like traditional scan to email or folder the first time is difficult and it doesn't seem like it's worth the effort but in time it should become more simple. "Scan to Cloud" seems to be a vague term as most people who are looking for a solution like this may be referring to scanning to their application...

Originally Posted by jswinberlin: (...) Some lines of business applications are really nice and provide configuration of "hot folders" which not only upload documents but delete them from the original folder. I'd love to see more services offer this feature. (...) Unfortunately (or maybe fortunately), I've yet to find a solution that meets the needs of even 30% of our customers like scan to email and scan to folder which by nature are very flexible in their simplicity. I'd love to hear...

JS: ok, maybe I shouldn't have used "dying", let me say that users are looking for more options than scan2email or scan2folder. Most I talk wish there were more options that would save them time. I agree, mist want to scan back to their business line of software. Thanx for the comment!!

I've sold eCopy Sharescan. It's very expensive, but VERY powerful.

What is so powerful?

Rosa Parks , whose famous refusal in 1955 to surrender her bus seat to a white man in Montgomery, Alabama triggered a bus-boycott and the beginning of the modern U.S. civil rights movement, died at the age of 92. The recipient of the Presidential...

      Hey, here's a good question for you.  Do any of us carry around demo originals anymore?  I can't remember that last time I even looked for one.  Back in the day, if you didn't carry demo originals with you were probably not selling much.  When it came to copying documents from the glass, I used to ask the customer for their originals instead of using mine.  Great for the demo, because they got to see real time quality of their copies.  NEW...

It's interesting how our industry changes right?  I took a quick peek at the first head line from ten years ago, "Konica Minolta acquires Largest.....".  Manufacturers acquiring dealers has slowed down in recent years, but on the flip side,...

BURLINGTON, Mass., February 10, 2014 – Nuance Communications, Inc., a leading provider of speech and imaging solutions, today announced eCopy ShareScan 5.2, which enables organizations of all sizes to save time and improve productivity in document workflows through consistent processes across a variety of capture devices, including mobile. The new version enables businesses to easily capture content through a scanner, tablet, smartphone or A4 capture device. These images, as well as any...

SCAN 2 EMAIL IS DYING ALONG WITH SCAN TO FOLDER!    Your customers want more options.    “Gartner expects 33% of all office system users to use cloud by 2017.”   Microsoft reckons it has seen a 150 per cent...

Does anyone know if a capture connection exists for AMS 360?  Whether from ecopy, NSI or someone else?

John, Does the user want to track scanning done on the ScanStation? If so, you would need to engage Ricoh and/or your PaperCut provider to create a ticket. But before I would do that, I would try the basics first, firmware up to date on the MFP and Java if it is installed on Java, then the latest version of PaperCut that is supported on the MFP. If they don't want to track ScanStation scanning, try setting the Authentication on the MFP to not require authentication for Scanning. These...

Thanks so much for replying I've been banging my head with so many different "not my job" responses from vendors it's driving to an early happy hour. They'd like to track the scans but like you said I'm just trying to see if we can get the ecopy to unlock period. Cheers

sponsored by Some highlights from our industry 10 years ago this week...... Ricoh USA HQ move from Caldwell, NJ to Malvern, PA Sharp parody by yours truly Dealer demo rooms (needed or not needed) Canon profit falls 35% Future of DigiDoc Flow, Ecopy & NSI What's old becomes new again, with 40 plus years in this business it has proven to be an awesome ride. Read the rest I'm looking for help, I need to reach out to KM, Toshiba and HP principals. I'm willing to offer free Premium/VIP...