Tagged With "Synergy Office Systems"
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Re: What's the weirdest place you've sold a copier to?
Jason, I changed the word system to copier, hope that's ok. I gotta give that one some thought, sure I'll have something for you
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: 10 Ways to Close Net New Business #4 of #10
Just a short update in reference to the account I was speaking about. The IG came back with many additional questions today, asking if the cost per page could be lowered, the annual cost of the maintenance agreement, and the price of the system. I stated NO on all accounts. We had started with a 25ppm color A3 device and then moved to an A4 color device. They were not even happy with that price. In addition when they received all of the no's they asked about pre-owned or used. I then stated,...
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Re: When is Net New Business not Net New Business?
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
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Re: Nsi Autostore
JS, I am doing this for many accounts. The value prop for the customer is the ability to browse to folder from the MFP. I mention none of the other features unless asked. We install to the customers server, I build in 3 hours of pro services and then bundle the entire cost in the system. My selling advantage is that with my system you can browse to folder from the MFP easily. Art
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Re: Large scan jobs
ok, our DF holds 220 pages at one time. If one of my accounts wanted to do this I would program in a batch feed mode. First fill the document feeder, when the document feeder empties the system will them prompt you to put the rest of the originals in the feeder and then continue the scan job until all of the documents have been scanned. Does this help?
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Re: Ricoh & Epson = "perfect together" NOT!
They are never going to get their act together. I spoke with Jim Corridi at the CDA meeting several months ago and he told me big things were coming down the pipeline very soon because he agreed it would be hard to upgrade 3406WD systems with a 3406WD system. He also, however, acted like the Epson was going to be the latest and greatest thing for all of us that sell wide format. Not sure why since we don't typically mess with the ink jet machines. You can find the Epson's extremely cheap...
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Re: Charge for IT support
We charge on an hourly basis for any connectivity support beyond the first 6 months of a system being installed. We have tested a program where clients can have it included in their contract but have received little interest in that.
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Re: Around the World with Ricoh
Ricoh Selects Juniper Networks to Modernize its Group-Wide Network Infrastructure TOKYO, Aug. 09, 2018 (GLOBE NEWSWIRE) -- Juniper Networks (NYSE: JNPR ), an industry leader in automated, scalable and secure networks, today announced that Ricoh Group has successfully implemented Juniper Networks' high-performing solutions to modernize and simplify the operations of its core networking and security infrastructure that supports approximately 500 locations and 34,000 users in Japan. Ricoh Group...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
Canada charges a 270% tariff because the US has a massive over supply of milk production. If US dairy product was to enter Canada without tariffs it would destroy our perfectly working dairy industry. Why should the USA be allowed to destroy our milk industry so as to partially solve a problem created within the USA? Besides, how do you think Canada maintains its "free" single payer health care system. It is by charging high taxes on all consumer purchases. I do not think that anybody thinks...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
The Trump Administration today announced plans for a new round of $200 Billion worth of tariffs against China. https://www.cnn.com/2018/07/10...ffs-trump/index.html Copy machines were on the original list but but were taken off leaving parts and consumables subject to a 10% tariff. It seems most suppliers have not taken actions to increase their prices. On the new list which could go in effect sometime after Aug 30th are: 8443.39.20 Electrostatic photocopying apparatus, operating by...
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Re: Leading Canadian Natural Supplement Manufacturer Installs First Ground-Breaking Konica ...
I saw this beast at Graph Expo, the system was slick, also has MSRP of either $199 or $299K, can't remember
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Re: Smart Operations Panel
Old Glory, we're in the same boat. I think if they haven't had a Ricoh system then it might be worthwhile to try to start them with the new stuff but I have to first retrain myself. I do like the Quick Copy widget and I think that might be a good way to introduce it to existing customers. I'd be interested to see what people who have never been exposed to the classic method find more user friendly.
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Re: MPS and Linux HELP!
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
President Trump announced today, effective Sept 24 2018, a 10% tariff on a broad list of $200 B worth of Chinese goods. https://ustr.gov/about-us/poli...inalizes-tariffs-200 On this final list are all forms of copy devices. No mention of printers. No mention of toner. Unless China makes serious trade concessions to the USA, without retaliatory tariffs of its own on USA made goods sold in China, the 10% tariff will rise to 25% on Jan 01 2019. These devices are on the final tariff list,...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
SSG Thanx for keeping this thread up to date! Kudos The economy is doing so well here in the US that I don't think many will care. I will use this to my advantage to get clients to move now. Now, I hope they do care! Art
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
Yup, it's a pretty BIG Hammer! I heard a radio report that the US trade debt rose significantly in July. I'm thinking what you stated is that "many of the manufacturers have stuffed thier warehouses". That's probably why we haven't seen anything to date with increases.
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Re: Seiko Teriostar
This system is available from Paradigm Imaging for resale! www.scantopia.com
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Re: Color MFP Trends, Tactics, etc
You stated and asked: "* The last year brought Ricoh’s entrance into the color light production and mid-production space with the C900/C900s and the Pro C550EX/C700EX. Although the C900 looks like a solid first step into color production, there may be some growing pains (outside of IKON) due to dealers' lack of production experience/contacts and printers' existing brand loyalty/hesitations about buying a 1st generation system. Does anyone see these replacing or beating Xerox/Konica/Canon...
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Re: Color MFP Trends, Tactics, etc
"4) Improved Consumable yields and costs * Konica Minolta continues to shift its color MFPs away from using imaging units featuring both drum-developer to offering separate mono developer and drums. This provides greater cost benefits for mono output and allows lower Mono CPC. Konica Minolta also increased toner and other consumable yields in its latest generation and forthcoming Color MFPs." +++++++++++++++++++++++++++++++++++++++ Konica Minolta Boosts Productivity for Small- to Mid-Sized...
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Re: Weekend Industrty Notes from 09/20/09
" Ricoh donated a fully loaded Ricoh Aficio PRO C900S production color laser system to the Graphic Communications Department of California Polytechnic State University (Cal Poly)." THEY'VE RESORTED TO DONATING THES BOXES NOW!
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Re: Weekend Industrty Notes from 09/20/09
I was with a KM dealer that was doing that with a couple of C500's.
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Re: High Volume Updates
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: Need Help for Print Solution!
Does anyone know of a low cost solution? Meaning uder $1,000 that would make the system print and staple??
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Re: NEED HELP QUICK --- SINKING SHIP
Ouch, that's a tough one. If it's really a proprietary system, there's probably no chance of a converter being available. What's the actual file format? Does it save in an an autocad format? or HPGL? Secondly, why do you need it to be PDF? If it's for printing to a ricoh wide format, could they use a PDF print driver to drop the file into a folder for the Rioch to grab it from?
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment
A customer was demo'ing a canon color copier with fiery in their office. I stopped by on the second day to check to see how everything was going. The office manager asked me if there was any way that images or pictures would just randomly print off the hard drive of the system. Apparently, some very explicit images had been printed on the copier right before I got there. Rightfully so she was absolutley furious. I explained that the pictures had to have been printed by someone in the office.
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Re: Scan in One City, Print in Another
Assuming that they're on the same WAN & that it's a Ricoh system, you can set it up to Scan to FTP, but instead of an FTP address, set the destination as the IP address of the printer they want it to print on. This also works great if you have a customer that needs to make color copies but doesn't want a full color MFP. You can color scan to FTP on the MFP and set the destination to a color printer, resulting in a color copy.
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Re: Ricoh Introduces the Aficio MP 2851 and MP 3351 Digital Imaging Systems
Man, I loved the RPCS, it was actually something different to talk about that was included with the system. It's a shame it's gone, that's one thing they should have kept to be different!
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Re: Ricoh Pro C720
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: Panasonic Canada discontinues A3 Copier Distribution March 2011
Panasonic Takes Aim at Fast-Growing A4 Class MFP Market Company to emphasize growing A4 MFP format in response to customer demands SECAUCUS, NJ (February 4, 2010) — Panasonic System Networks Company of America today announced plans to substantially increase its footprint in the burgeoning market for A4 multi-function products. The A4 market has undergone rapid growth and is emerging as the de facto standard in the marketplace. As a consequence the A3 market has been fading and will no longer...
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Re: Questions
I would like to hear from anyone that has some insight on the new Bizhub color production 80 PPM system. I heard from a customer that they were shown this unit in a "behind the scenes" preview at Print 09 and that KM would be launching it this spring. From what I gathered, they beefed up the g/m² , changed the feeding mechanism, tighter registration and would share the accessories as the b/w 1200 unit. Very curious to see where it is positioned relative to Ricoh's production products.
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Re: MP 6001 print driver issues
That sounds like several cases that I have worked. You should call the Software and Solutions team. We have some ways of looking at the print drivers and print steam that can determine what the actual problem is. From what you are describing, the ERP system is not fully PCL compatible. The functions that are not showing up are driven in the Windows section of the print process. That is what usually is the case and sometimes the driver needs to be looked at, sometimes the application. I would...
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Re: Premium Membership "What's In It For Me"
greg walters just got a lead for a 30ppm system in Costa Mesa
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Re: Premium Membership "What's In It For Me"
Richard Foshee just got a lead for a 35ppm system in Huntsville, Alambama
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Re: Epson Stylus Series
Just installed the 9700 today at a client site today and it is amazing. Kicks out D size full color plots with full coverage in about 45 seconds, and they were beautiful. Love the flanges for the paper rolls in the fact that they are adjustable for either 2" or 3". Best part about the unit was the ease of setup and use of this system. Very happy to have this as part of the lineup I can offer, and not have to give my leads to my buddy who works for a competing large format dealership.
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Re: CBS NEWS REPORT ON COPIER SECURITY
this came across my alerts today!! « How Computer Forensics Firms Market Themselves | Main April 21, 2010 Going to Ditch a Copier? Think Twice. It May Carry Your Data. We had an e-mail from the Virginia State Bar's ethics guru, Jim McCauley, asking about an article he had read about how copiers can be gold mines for identity thieves. Indeed they can. Jim asked John to comment on the issue for a piece Jim is writing. As always, John's information is valuable and generally unknown to many...
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Re: Mac
I've uploaded the doc file. Also, tech support did provide some very detailed information to me via email that I just reviewed. The main difference is that they are scanning via IP which doesn't account for the possibility of the IP Address changing.
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Re: Are Step Leases ethical business practise?
Not only are the less than ethical copier sales people in the world, there are just as bad Lease sales people. When these two parties collude together the customers best interests are never at the top of the list. You cannot assume that the good Lease sales rep you work with has the same personal value system as the competition. You cannot assume that the good lease company you work with has a good local sales rep. You cannot assume that at the end of the lease, the Lease sales person you...
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Re: Are Step Leases ethical business practise?
Depending on the Lease vendor, they may provide cleverly designed Lease documents, with two payments streams on the document. The bad copier sales person fills in the agreed Payment #1 amount with the customer and leaves the Payment #2 line blank. The customer does not even see Payment #2 because it is blank. The customner signs the lease. Back at the office, this same sales person fills in Payment #2 with the Step Lease amount, and submits it to the Leasing company. Working with a less than...
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Re: End of Life
I have a 2105 in the field and is over 10 million pages, still going, however service calls are being performed more often and the system is not running pm2pm with out service calls.
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Re: At the end of term, who pays to ship the copier back to the leasing company?
SSG: Good Stuff, the return of the old system is one of the items that needs to be addressed, more often than not, if the customer has the space and the willingness to store and then ship the machine themselves, I'm all for that!
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Re: When was the last time you did a demo in your demo room?
Re: When was the last time you did a demo in your demo room?
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Re: Why do I end with the weird questions?
darn, I was thinking that this may not work. is it because one system is using the ratio print controller and the other is using a pcl driver?
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Re: Ikon Cost Per Page for Ricoh 1357 Pro
That's insanity. Have you seen the hardware pricing for the system? Maybe they're front-loading the price of the machine to buy down the service rate.
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Re: First Look New Ricoh MPC2801_3301
Spec sheet for the Lanier LD630c/635c and LD645c/655c attached.
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Re: Sharp to Introduce Five New Copier/Printer Models, Including a Digital Full-Color MFP
Art...."SC" means Scan Centric....these offer 1st in industry to scan 2 sided hard ID cards/checks via document feeder. They also have Scan squared technology. Card Shot from the doc feed...upto 1/2" stack of cards. Card shot in scanning mode not just copy mode. Color dropout...removes all color from scanned documents...all the remains is black data. The toner capacity has doubled in size at 20,000 now therefore the cost per copy can be very low. They also completely rebuilt the fuser system...
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Re: Twas the Plotbase Message Event@428
AVG = know issue at install. Afterwards, it works fine. And that system restore was exactly the right thing to do. In this case, it was likely the service thowing the password for the local account that it was using. The only thing I would have done different is see if the local admin password the Plot Base was installed under had been changed.
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Re: New A3 TASKalfa 305/255
Have it for some (not all)options HID Card Reader Holder for Card Authentication Kit(B) $89 Cabinet na Riser for Mainframe with Paper feeder/Mainframe with Stand $139 Copier Stand $249 IB-50 Gigabit NIC (Dual NIC) $349 128MB Memory Upgrade na 512MB Memory Upgrade na 1GB Memory Upgrade na Fax System (U) Fax Board $519 DF-470 500 sheets document finisher $789 AK-470 Bridge unit for installation of DF-470 $79 PF-470 500 sheets paper feeder $549 PF-471 500 sheets x 2 paper feeder $819 Card...