Tagged With "Motivating and Retaining Millennials"
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Re: matt espe quits
WEST CALDWELL, N.J., June 25, 2010 /PRNewswire via COMTEX/ -- Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions and services, today announced that Kevin Togashi will assume the role of Chairman and Chief Executive Officer of Ricoh Americas Corporation effective July 1, 2010. Togashi takes on the role from Matthew J. Espe who has resigned his post as Chairman and Chief Executive Officer of Ricoh Americas Corporation to become...
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Re: Color Print Control
We default every color device we install to black & white. Are we losing some revenue on CPP contracts as a result? Of course we are. Is this money the client would spend if they were not covered under a toner-inclusive agreement? No, because there would be no black and white documents that would accidentally use color toner. If part of our value proposition is to help a client reduce the expenses associated with managing their printing systems by creating a strategic outsourcing...
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Re: Ricoh Dealership in Minnesota will buy.......
Ahead of schedule: Ricoh Hands Over Accounts to Dealer MALVERN, PA. and MINNEAPOLIS, MN, Nov. 20, 2012 –Ricoh Americas Corporation and Metro Sales, Inc. announced a strategic agreement for the sales, service and operations of certain Ricoh direct channel commercial customers in the Duluth, Rochester and St. Cloud, Minnesota areas. Beginning December 1, 2012, Metro Sales, Inc. will acquire select Ricoh commercial accounts and support these customers with sales, service and supplies. “Metro...
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Re: VCGL Format...HELP!!!
This could do although the customer may not want to go through the motion. Purchase or "lend" the customer a copy of Adobe Acrobat 6.0? John Anderson or COPYME can you all help with this one? Benefits for engineering professionals Acrobat 6.0 Professional helps engineering professionals speed the document review process while ensuring accuracy and allowing easy creation of searchable electronic archives. Engineering professionals can now reliably exchange and review technical and design...
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Re: Panasonic Dumps Dealers, Keeps all but a handful!!!!
A Sharp P4P'er PM'd me this today (alot of stuff here from a tech MB) There had been rumors circulating that Panasonic was in dire straits. Some rumors said that Panasonic was getting out of the game altogether, some said that Panasonic would continue to make SOHO machines, but was dumping the commercial-grade WORKiO line. Some said Panasonic was just dumping printers. All of these I discarded, because Panasonic just recently announced two new WORKiO models, and will be shipping new color...
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Re: Pay Plan
I think that service should get to retain some of the "after the sale" business. I also think there are great opportunities to make extra money once systems have been installed. In the NY metro area, prices are very competitive, on going service and maintenance costs plays a big roll in the decesion making part of the business. Dave is right, if the customer has perceived that there is value and the customer will receive some type of benefit, whether it be a monetary ROI or a increased...
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Re: RICOH CORPORATION ENTERS AGREEMENT WITH D&H
Jay: Good points especially about not knowing what or how many placements are happening in the field that we are not aware of. Please keep in mind that the press release also stated MFP's will be resold through D & H (our bread and butter). However, if a VAR (value added reseller) sold the printer or printers to the end user and the system performed well, then the customer will most likely go back to the VAR for the additional units and not to the dealer (I would love to see them come to...
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Re: Konica Minolta Acquires More Than Just Copier Dealers
Attached is the letter I received from Muratec Marketing
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Re: Escalating Maintenance Agreements
Germane to the question, haven't seen those kind of escalations. We do increase maintenance reasonably after 5 years. An underlying question comes to mind though; why is it some dealers feel they need to escalate exorbitantly, if they do? Is it related to our industry's 'race to the bottom' pricing-wise and a dealership's desire to make an account profitable after-the-fact? It might not be pure greed. That, combined with the deterioration of customer loyalty and the 'commoditization'...
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Re: Xerox to Split in Two; Carl Icahn to Get Three Board Seats
I would bet dollars to doughnuts that splitting the company into two units will allow Xerox to sell the hardware portion and retain the services led portion. We will see
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Boring Proudly Announces Selection by PROs Elite 100
LAKELAND, FL, January 27, 2019 /24-7PressRelease/ -- Boring Business Systems , based in Lakeland, FL, has been selected to receive PROs Elite 100 certification. Being selected to the PROs Elite 100 is a national symbol of recognition and distinction in the office imaging industry. Boring is one of only 100 Top Servicing dealers in the United States and the only dealer with this distinction in the Tampa and Lakeland area. PROs Elite has selected Boring because of their commitment to service...
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HiGro Group portfolio company, DRS Holdings, LLC, Acquires the Assets of docuLynx
NEW YORK--(BUSINESS WIRE)--Dec 17, 2018--The HiGro Group LLC (“HiGro”), through its portfolio company DRS Imaging Services, LLC, has acquired a majority of the assets of docuLynx Inc., a leading provider of Document Management Software and Services. Financial terms of the transaction were not disclosed. Founded in 2004, docuLynx provides Document Management Software and Solutions (“DMSS”) to a large number of clients across the corporate, education, healthcare and government verticals.
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Darren Metz Guides Novatech in Acquisition of Consolidated Copier Services
NASHVILLE, Tenn. , Jan. 8, 2019 /PRNewswire/ -- Novatech, award-winning provider of managed IT and print services, has announced the purchase of Consolidated Copier Services (CCS), an independent document management and copier dealership servicing the Greater Atlanta, Georgia , area. "For the past 32 years, Consolidated Copier Services has built a professional and well-respected reputation throughout the Greater Atlanta area with its customers and local business communities," said Novatech...
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Infosys Partners With HPE to Accelerate Enterprise Digital Transformation
Infosys (NYSE: INFY ), a global leader in next-generation digital services and consulting, today announced that it has adopted HPE GreenLake to accelerate clients' digital transformation. The partnership will help enterprises make smart infrastructure investments, paying for what they consume, while benefiting from the security offered by a trusted managed services provider. Clients will also benefit by having a secure private cloud and the advantages of economics and flexibility that exists...
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Canon U.S.A. Aims to Help Automate the Future of Work at BoxWorks 2018
MELVILLE, N.Y. , Aug. 29, 2018 /PRNewswire/ -- With world-recognized technologies in capture and output, Canon U.S.A. , Inc., a leader in digital imaging solutions, in combination with Box and mxHero, brings new levels of automation and management to today's workflow challenges. With capabilities including the intelligent capture, transmission, security, collaboration, and output of critical business information, Canon, through its alliances with Box and mxHero, is poised to assist customers...
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Henderson Legal Services Retains Greg Mazares to Expand National Sales Team
ARLINGTON, Va. , Aug. 28, 2018 /PRNewswire/ -- Henderson Legal Services, Inc., a leading global provider of deposition and related services to corporations, law firms, and government entities, today announced that Gregory J. Mazares has been retained as Executive Vice President of Sales to expand, train, and manage the company's national sales team. In this capacity, Mazares will provide experienced senior leadership of sales. He is based in Los Angeles , CA. Over the past 30 years, Mazares...
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Darren Metz and Novatech Acquire e/Doc Systems
NASHVILLE, Tenn., Sept. 18, 2018 NASHVILLE, Tenn. , Sept. 18, 2018 /PRNewswire/ -- Novatech, award-winning provider of Managed IT and Print Services, has announced the purchase of e/Doc Systems, an independent document management and copier dealership servicing Memphis, Tennessee . "For over 25 years, e/Doc Systems has built a professional and well-respected reputation throughout the greater Memphis area with its customers and the local business communities," said Novatech CEO Darren Metz .
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Canon and Box® Exhibit Solutions to Help Enhance Enterprise Cloud Content Management at EDUCAUSE 2018
MELVILLE, N.Y. , Oct. 25, 2018 /PRNewswire/ -- Digital transformation in higher education requires reliable and robust technology that can help educators focus on fostering student achievement, and empower campus administrators with new ways to work. Canon U.S.A. , Inc., a leader in digital imaging solutions, and Box ® , a leader in cloud content management, today announce that they will showcase their work together at EDUCAUSE 2018 (Booth #640). The show is the premiere U.S. event in higher...
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Transportation Company Expedites Accounting Processes with Flexible, Digital Workflows
The Salmon Companies, a transportation partner of the United States Postal Service, started using DocuWare to merge its business processes with those of a company it acquired resulting in an efficient, flexible, digital accounting workflow. The accounting process automation improved employee productivity, reduced costs and secured information. Founded in 1946 for hauling a load of mail for the United States Postal Service (USPS), the Salmon Companies have expanded from a regional...
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Sharp’s Recovery Spotlights the Strength of Corporate Alliances Between Japan and Taiwan
The Intent of Sharp’s Offensive and Defensive Strategies Sharp and Toshiba, two large corporations that once epitomized Japan as a consumer electronics superpower, could hardly differ more in their performance and outlook. On June 5, Sharp announced offensive and defensive strategies of issuing up to ¥200 billion in new shares to improve its financial standing and of acquiring Toshiba’s PC business. Although it later scuttled the stock plan due to market instability arising from recent trade...
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Canon and Nuance Team Up to Tackle Vertical Markets with Content Connectors
MELVILLE, N.Y. , July 31, 2018 /PRNewswire/ -- With the demand to digitize information and assist companies with their compliance efforts** growing in vertical markets, Canon U.S.A. , Inc., a leader in digital imaging solutions, leverages its strategic relationship with Nuance Communications to help organizations streamline workflows in a fast-evolving work culture. Targeting the healthcare and legal markets, Canon and Nuance introduce eCopy ShareScan Services to help organizations leverage...
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FileCloud Launches Managed Service Provider Partner Program
July 26, 2018 08:00 AM Eastern Daylight Time AUSTIN, Texas--( BUSINESS WIRE )-- FileCloud , a cloud-agnostic Enterprise File Sync and Sharing Solution (EFSS), today announced the launch of the FileCloud Online partner program. Managed Service Providers (MSPs) can now resell FileCloud Online, a customizable, secure EFSS fully hosted by FileCloud. Delivering data ownership, residency and control with compliance in Canada, APAC or Europe, FileCloud Online is the only hybrid cloud offering in...
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Involta buys Ohio-based IT business
Information technology company Involta purchased ITLynk, an Ohio-based IT managed services company, the company said Thursday. Terms of the deal were not disclosed. In a statement, the company said it will retain all 18 ITLynk employees and its four data centers and offices in Independence, Ohio. The deal comes only two months after Involta purchased BluPrairie, a Coralville-based cloud management and consulting company. BluPrairie’s former CEO, Michelle Bates was, named Involta’s chief...
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3 Things Sales Reps Need To Ditch To Smash Their Sales In 2019
New Year... New exercise plan, new diet, and new sales plans. The New Year is also a time to break bad habits. Habits, they're behaviors that impact the decisions we make about how to spend our time, our sales activities and resources. Think of sales habits in the same way. You accumulate experiences and knowledge over time which influences your outlook as well as your ability to effectively manage what you do on a daily basis. From the most tenured sales reps to the sales newbies,...
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Another Sales Tragedy Caused By Leaky Bucket Syndrome
What's your focus on keeping and growing your existing clients? A smart sales team doesn't chase new clients at the expense of keeping and growing existing clients. 80% of future revenue will come from just 20% of your existing clients– Gartner Group It’s 50% easier to sell to existing clients than to new clients– Marketing Metrics Repeat clients spend 33% more compared to new clients– CMO.com What do you think is required to move your client relationships from good to great? GOOD TO GREAT...
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Are You Building Relationships Or Burning Bridges?
You can be credible, reliable and loving but if it’s painfully obvious you only have your own interests at heart people will see through your charade. They will call you out for what you are, an empty suit. Whatever the position you have in sales, you’re the face of the company. You're the living testament of the corporate brand and its values. This places you in a unique position whether you believe or not. I encourage everyone in sales to think about the following... all of you have blind...
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Paperlite offices are putting pressure on MPS providers to innovate,
A recent survey by research firm Quocirca put managed print service providers on notice as to the sustainability of their business model as more firms begin their digital transformation journeys. The problem was put in stark terms: if you’re not adding value you can’t win – or retain – customers. “While budget and resource constraints have previously held SMBs back from digital transformation, the need to improve efficiency and productivity is now driving them to explore deploying...
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Epson Introduces Cornerstone Print as a Service Program for Resellers Ideal for Small and Medium Sized Businesses
Epson Introduces Cornerstone Print as a Service Program for Resellers Ideal for Small and Medium Sized Businesses LONG BEACH, Calif. , Nov. 20, 2018 /PRNewswire/ -- Epson America, Inc., a leading provider of printing solutions, today announced Cornerstone – a new Print as a Service program for IT value-added resellers selling to small and medium sized businesses. The Cornerstone program helps resellers build long-term relationships with customers, capture the full end user system revenue and...
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This Week in the Copier Industry 15 Years Ago (First Week of February 2005)
Struggle, struggle and more struggle seems to the topic for the month of January. I'm in a slump and need to pull out of it. Today I had three planned calls after driving back from our 2020 Kick-off meeting yesterday. It was more of laying the seeds to reap in coming months, actually more like the third quarter for this year. Two calls went well and the other company moved on me. Thus, I need to do more leg work. Seems next week will be a complete week of working the phones and emails! Enjoy...
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Canon Named Among the Top 50 Most Innovative Companies to Watch 2020 by "The CEO Views ...
NEW YORK , April 15, 2020 /PRNewswire/ -- Canon Business Process Services (Canon) today announced that "The CEO Views" magazine has recognized Canon as one of the Top 50 Most Innovative Companies to Watch 2020. The publication selected Canon based on its ability to leverage advanced technologies and services to deliver agility, exceptional workplace experiences and improved business performance. Another key element underscoring Canon's recognition is its track record in helping businesses...
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Maintel launches innovative ICON Teams Connector – a cost-effective calling solution for Microsoft Teams
Maintel, the UK leader in cloud and managed IT services, has launched ICON Teams Connector, a multi-tenanted solution that enables users to enjoy the full Microsoft Teams phone and calling experience without disrupting existing systems. As businesses of all sizes embrace Teams as their preferred collaboration application, they now want to add external voice calling to their deployment. The ICON Teams Connector is a hosted service that connects Microsoft Teams to the public switch telephony...
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ePlus Named to Elite 150 of CRN's 2020 Managed Service Provider 500 List
HERNDON, VA--( BUSINESS WIRE )--ePlus inc. (NASDAQ NGS: PLUS – news ) today announced that its wholly owned subsidiary, ePlus Technology, inc., has been named to the CRN ® 2020 Managed Service Provider (MSP) 500 list in the Elite 150 category. CRN, a brand of The Channel Company, releases the list annually to recognize North American solution providers that deliver operational efficiencies, IT system improvements, and a higher rate of return on investments for their customers. “MSPs are the...
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Aptum Partners with Alert Logic to Bring Managed Detection and Response to Aptum Customers
TORONTO--( BUSINESS WIRE )--Aptum, a global hybrid cloud and managed services provider, today announced its partnership with Alert Logic to deliver the market-defining Alert Logic managed detection and response (MDR) solution to Aptum’s global customers. With this partnership, Aptum becomes the first partner to offer Alert Logic’s MDR solution in Canada. “Our customers need strong cybersecurity to protect their most important asset – their data,” said Leigh Plumley, Aptum’s Chief Revenue...
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ePlus Launches Portfolio of Public Cloud Managed Services Yahoo Finance
HERNDON, VA – May 14, 2020 – ePlus inc. (NASDAQ NGS: PLUS – news ) today announced that it has launched ePlus Public Cloud Managed Services, a portfolio of offerings that enables customers to cost-effectively and securely deliver services in public cloud platforms, including AWS and Azure. The suite of services, which includes Cloud Cost Optimization, Cloud Security Monitoring and Cloud Data Protection, provides customers with fully-managed support and continuous visibility, security and...
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Israeli cybersecurity firm Checkmarx acquired for $1.15 billion
Ramat Gan-based cybersecurity company Checkmarx is set to be acquired by preeminent global equity firm Hellman & Friedman (H&F) in a high-profile deal valued at $1.15b., the largest ever acquisition of an application security company. The company's previous owner, the global venture capital and private equity firm Insight Partners, will retain a minority stake in the company. Founded in 2006, Checkmarx is a globally-recognized company that works with over 40 Fortune 100 businesses to...
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Spectro Cloud Launches With $7.5 Million to Help Enterprises Realize the Promise of Kubernetes
SANTA CLARA, Calif., March 17, 2020 (GLOBE NEWSWIRE) -- Today Spectro Cloud, an enterprise cloud-native infrastructure company, emerged from stealth and unveiled its first product: Spectro Cloud. Spectro Cloud provides scalable, policy-based management of Kubernetes for enterprises that need a high degree of control over their infrastructure, whether it is in public cloud, private cloud, bare metal or in any combination. The product has been in private beta since January and will be...
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Workforce Logiq Named “Best-in-Class” by Ardent Partners in 2020 MSP Solution Advisor Rankings
Monday, March 16, 2020 Global workforce management and intelligence provider recognized as one of the industry’s most forward-looking managed service providers (MSP) ORLANDO, Fla. – March 17, 2020 – Workforce Logiq , a global provider of AI-powered workforce intelligence, technology, and services to large corporations, announced today its ranking as “Best-in-Class” in Ardent Partners’ 2020 MSP Solution Advisor . Workforce Logiq has been evaluated against 14 MSPs and recognized for the...
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Xerox Releases First-Quarter Results
Financial Results $173 million of operating cash flow from continuing operations, down $49 million year-over-year, and $150 million of free cash flow, down $57 million year-over-year Adjusted operating margin of 4.7 percent, down 630 basis points year-over-year $1.86 billion of revenue, a decrease of 14.7 percent year-over-year or 13.9 percent in constant currency GAAP loss from continuing operations of $(0.03) per share, down $0.37 year-over-year, and adjusted earnings per share (EPS) of...
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Re: Adobe Lean Print Software
12 page Colour original document. (12x $0.10) + (12x $0.010 paper) = $1.32 Same document printed in six pages with Lean Print. (6x $0.010) + (6x $0.010 paper) = $0.660 A savings of $0.660 on one document.
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Re: Wide Format Webinar!
right on John, it's like many years ago, I had a copystar and brother dealership. Copystar was the main focus, however we learned how to repair typewriters and the word processors, we then became a service center. Never ever did we solicit Brother typewriter business. One day we get a lead from Brother that Bristol Myers is looking for a typewriter, we went in and sold them two. In less than two years we had replaced all of the copiers, 6 in total and the account was a $20,000 a year revenue...
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Re: New Ricoh MPC300
Using Google translator here are some key things on the new machine. Specifications MPC 300 / MPC 400 Typ . Type. Table top, stationery platen Recommended duty cycle MP C300: 4.000 - 20.000 Seiten / Monat MP C300: 4.000 - 20.000 pages / month MP C400: 6.500 - 20.000 Seiten / Monat MP C400: 6500-20000 pages per month Speed MP C300: MP C300: s/w: 30 A4 Seiten / Minute s / w: 30 A4 pages per minute Farbe: 30 A4 Seiten / Minute Color: 30 A4 pages per minute MP C400: MP C400: s/w: 40 A-4 Seiten /...
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Re: Rumor has it.....
Rumor has it that Xerox will be not be selling MFP's direct any longer, all of that business is going to migrate to Global. Xerox will retain the very high print production systems! Has anyone else heard anything on this???
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Re: GE buys IOS Capital
Reuters Ikon Shares Soar on $1.5 Billion GE Deal Thursday December 11, 2:31 pm ET BOSTON (Reuters) - Shares of Ikon Office Solutions Inc. (NYSE:IKN - News), surged 26 percent on Thursday after a unit of General Electric Co. (NYSE:GE - News) agreed to buy a piece of Ikon's equipment leasing business for $1.5 billion. Ikon Chief Executive Matthew Espe turned to a familiar face to further restructure his company's balance sheet. Espe joined Ikon, the world's largest independent distributor of...
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Re: Seri Printer 25 w/VDP from Ricoh
You really have to have two seri's for a dual installation like that. One for the HQ9000, one for the TCII. I've seen the VDP - pretty slick. We've had issues with Seri in general, and it's like pulling teeth to get tech support. Seems to work alright in higher volume environments. You're right on the 4 color run - two time through the TCII, but if you plan to do process color, good luck. With a friction fed system, and masters that slowly stretch over a long run, it's nigh on impossible to...
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Re: Scanning problem
Went back today. As before I couldnt reproduce the problem, But the skewed images were on the screen. Copies are perfect, (given the moodel), And when I scan them in they are pretty square. The problem is I think that the PDF and TIFFs are reduced. This makes the .5mm skew more perceptible. I cant find a way to retain the image size. I wasnt surprised that TIFFs reduce as it is a fax spec and they all redure about 92%. I didnt know this about PDFs tho. Is there a workaround? Or a fix?
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Re: BIZHUB 350
Biz Hub 3510F PCL Driver Some of the findings I have found researching the BizHub Driver In order to print with duplex, collate and staple. The user must go through nine clicks of the mouse. 600 dpi only Only one position and size for watermark No Page Numbering No Toner Save Feature No Graphic No Icon driven user interface that allows the customer to customize print settings and retain for later use. interface to add options No Sample Print No send to Document Server or Hard Drive for...
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Weekend Copier Notes from 08/10/08
WEEKEND MFP INDUSTRY NOTES8-10-08The following is a quick review of copier/MFP industry news from industry publications.- Hewlett Packard announced that a print shop is using a new HP Indigo 5000, to create variable data, full color promos for...
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RICOH INTRODUCES VOLATILEMEMORYSECURITYSYSTEM
FOR IMMEDIATE RELEASERicoh Web Site: www.ricoh-usa.comCONTACT: Russell Marchetta Jennifer Kuhl Ricoh Corporation Peppercom (973) 882-2075 (212) 931-6111 russell.marchetta@ricoh-usa.com jkuhl@peppercom.comRICOH INTRODUCES VOLATILEMEMORYSECURITYSYSTEM...
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Documentum Extends Enterprise
Documentum Extends Enterprise Content Management with Next-Generation Virtual RepositoryMarch 16, 2004 03:01:00 AM ETAcquires askOnce Content Integration Technology PLEASANTON, Calif. and PARIS, March 16 /PRNewswire/ -- Documentum, the leading...