Tagged With "Seat Billing"
Reply
Re: Konica 50cpm color madness
Yeah we are a tri-line dealer and carry the Konica Product as well as Ricoh and Toshiba which gives us a nice variety. This Konica Color Force 50 is probably the best quality I have seen off a 50 ppm color system. It is a production system though. Konica is warning us not to sell it unless the customer gurantees a minimum volume which has not been set yet. So you need to take into perspective the 5-6 cents per page is all relative to volume as well. That is service, supplies, and anything...
Reply
Re: Big, Big News from Xerox!!
May 1, 2003 - Xerox Partners with Industry Specialists to Develop Solutions for New Digital Office Products NEW YORK, April 30, 2003 – More than a dozen ready-to-go business solutions that will help customers increase productivity and transform their workflows were unveiled today by Xerox Corporation (NYSE: XRX) and its Premier Business Partners. The new or improved solutions couple the industry expertise of partner companies with the productivity benefits of Xerox office multifunction...
Reply
Re: Aficio 700 Needed!
Office Equipment Group has not come through with promises to me in the past but on 8/29 they advertised two units: AF700 with LCT and Finisher - 488K - $4,800 AF700 with LCT, Finisher, NIC, and Print - 143K - $6,645. However, in their fax dated 9/16, these units are no longer listed. I give them here for representative pricing purposes. They carry lots of Ricoh so you might give them a call. Rick Howe - President 800-261-9179 (ext 225). Again be careful. I don't mind telling you or you...
Reply
Re: Mailbox Unit on 1075
Great tidbit on the moisture absorbant bags, Art! I never thought of that. I wonder if our techs suggest that? Bill, I have one mailbox unit in the field, on a 1060 and have not heard a thing on it. And it went out at the launch of the 1060.
Reply
Re: Shame on GE Capital
I have had the SAME problem, I have a customer who is so angry about this call center in India. He is a big time All American guy with Flags and Proud to be an American all over his wall. You should have heard him when he got a collection call from someone in INDIA, when he had not even recieved his first bill yet. GE Confirmed that this is indeed the case. Graham
Reply
Re: Weekend Notes from the copier industry!
WEEKEND MFP INDUSTRY NOTES 8-5-07 The following is a quick review of copier/MFP industry news from industry publications. - The U.S. Supreme Court ruled that it is legal for manufacturers to create a mandatory minimum selling price for their product. The case was decided regarding a store that sold women’s clothing, that ran afoul of the clothing manufacturer’s rules. Unknown if any copier manufacturers will adopt this policy. - A group in Australia at Queensland University, is claiming that...
Reply
Re: Republican Presidential Primary Poll
I'm a conservative too, and I didn't approve when Bill Clinton cheated on his wife, and I don't approve the Rudy cheated on 2 of his 3 wives.
Reply
Re: 2238 cpc
Phil: There are many threads on the hotel that are pertinant to your question. go to your find button, then click it and then enter: Take a look at these: Is there anyone out there selling CPC on the 3800 and the 3800 CMF units? We have ran over several scenarios of how to bill it so the customer can use the CMF as a primary B/W copier as well as color and none seem to work out all that well for either the customer or service.... Anyone doing this? If so, how are you billing it and pricing...
Reply
Re: 2232/2238 Meters
The system is setup to do two different things... You can have it count by developments or by copies... If it counts by developments then a color copy is 3 color and 1 black and a black is 1 black. It should not do a process black unless you specify it to do so. On the other option a color is one click and a black is one click. This is a function that your setup or service department needs to specify at the time of setup. It depends on wheather or not you bill by developments or by click.
Reply
Re: 1060 and Twain driver
If I'd have thought about it more, I would have said the same thing. I had a customer that had the internal Firewalls turned on in XP, and nothing would work. I could have enabled the ports as Bill indicated or disabled the personal firewall. They chose the later and everything now works fine. Let us know what you find out incase it is something different. Who knows, one of us may run across this in the future.
Reply
Re: Notice to All Copier Employees
Subject: Redistribution Experiment Today on my way to lunch I passed a homeless guy with a sign that read "Vote Obama, I need the money." I laughed. Once in the restaurant my server had on a "Obama 08" tie, and again I laughed as he had given away his political preference -- just imagine the coincidence. When the bill came I decided not to tip the server and explained to him that I was exploring the Obama redistribution of wealth concept. He stood there in disbelief while I told him that I...
Reply
Re: Notice to All Copier Employees
Thanks for the laugh Art. Your last statement is priceless....
Reply
Re: Color printer 12 x 18 thru paper deck
Any idea if Lexmark has any? We currently do Lanier, HP & Lexmark but not Oki, although we have a few in the field. What Oki would fit the bill?
Comment
Re: Pitney Bowes model 253.pdf
Please us your scanned old brochures, special thanx to Bill for these!!!
Reply
Re: Network Charges?
i agree, if the customer makes changes that require you to go out and reconfigure or re-install then they should expect to be charged for the service. We offer blocks of time at reduced rates if a customer needs it, but when it comes to single calls to reset, then we bill by the hour plus the trip charge.
Reply
Re: inside sales rep
We have a majority of our reps designated as inside sales. You do have more flexibility in hiring and the pool of people is larger.
Reply
Re: Pay Plan
Here's the current problem: Profits are dropping on the front end and as the pay goes so do the good reps that produce large profits per person. To keep the reps at the dealership, make the program a long term program. The idea behind commissions on the cpp is to chase the clicks. I have heard many people say they sold a MFP to replace a printer and copier. I just don't see those Hp's leaving the customers site. Sure, a few are out but not a great many. Also, have you ever seen a copier rep...
Reply
Re: Pay Plan
It sounds like commission on the service contracts is a good idea if you can make it happen. Thanks for the help.
Reply
Re: Scan to email
Could it be that someone else manages their e-mail service. They may have a filter that will excludes certain e-mails (i.e. no subject, ect.) . This could also be the case with an internal e-mail. If you can send outside the company it should work. I think IT should be able to provide the rest.
Reply
Re: Pay Plan
The short story on commissions on the cpp program: 1)It works and it does not over price the service plan 2)The reps stay longer because they have an investment in their territory 3)You have to have "ownership" that want longer term growth 4)There is not a valid reason to not pay the reps to maintain and increase the "clicks"
Reply
Re: HP 815 MFP
Bill: First question that comes to mind if the cost per square foot for ink, the copy print speed "d" size, the scan & print speed "d size. Of course any other tips you may have for us when we are in the field. Thanx Art Post
Reply
Re: HP 815 MFP
Thanks Bill for the offer. Art Post's request is just fine. The problem with HP's specs, at times, is that the real world doesn't match the specs. That's why I asked the question the way that I did. Real costs...Real times for printing and copying CAD drawings of D size. Another help would be advantages of 240W Scanning / Editing workflow compared to HP 815MFP. Right now I'm trying to sell a 240W and an Encad T-200 to match a customer's workflow. That is, mostly B/W with very little color...
Reply
Re: GE Return instructions
If you are still needing the return instructions for future use, I still have a link with GE. Not for new sales, but for getting my customers away from one of the most back-stabbing vendors I have ever seen. I have one customer who had about 130k with GE. When renewal time came in January, the customer opted to return the equipment, and have us put them with CIT. We returned the equipment to Wolff Enterprises via Bekins Van Lines. First off, Wolff signs for the equipment, but does not...
Reply
Re: Toshiba Estudio 230 & Estudio 280
You can get those machines at through a wholesaler. I usually win deals against the "dealer" wholesale buyer. I say I can get the machine as well as anyone else. But who is going to fix it. Then bring in a copy of the Locator and show them that anyone can buy the machine they are looking for. Show the Value of going with you rather than the price of going with them. If they are buying only on price you probably don't want them as a customer anyway because the will question every bill and be...
Reply
Re: Ricoh & Oracle
Art, We are in the same boat....... guess we just get to grab our ankles...... I think we should hold back payment for the equipment for three to four months and tell them that we bought new software and can't cut a check...... I wonder how they would feel about that? This is getting to be a very serious issue that no one seems to be accountable for.... I wrote nearly 50,000 in equipment last month and couldnt bill any of it. Guess my house payment gets to be late.... This is BS. Just my two...
Reply
Re: RICOH CORPORATION ENTERS AGREEMENT WITH D&H
Who wants to buy Ricoh printers. Is anyone selling the printers? Can you make any real profit?
Reply
Re: Final Poll Result for HP System
HP has sold enough units (4345 mfp) to move them into forth place in segment 4 sales behind Xerox, Canon and Ricoh.
Reply
Re: HP reported financial results for its fourth fiscal quarter,
That enterprise multifunction printer shipments up 83% is a large number. The main portion of that has been the 4345mfp.
Reply
Re: Pricing New 2016
Art: If you got the pricing can you send it to me at bills@cannon4.com Thanks,
Reply
Re: Pricing New 2016
Bill, when did cannon 4 become a ricoh dealer? seems to me you were just hp and panasonic when i was in Indy.
Reply
Re: Pricing New 2016
I am at the Savin dealer competing against Bill. Thanks for holding the line! Cannon4 is HP and Panasonic, not any RFG.
Reply
Re: Pricing New 2016
Bill S's rights have beeen suspended as of today. Bill S did work for an rfg dealer at one time, I guess he switched jobs and did not bother to tell us. Art New boards and new web site to launch in a few weeks!
Reply
Re: Meter Readings
We put a link on our website for customers to email the meter in. I plan to put instructions into their monthly statement for the next several months to get them used to the idea. As it is now, our meter person makes about 1000 phone calls each month, mostly on follow-ups or customers that aren't in, or can't talk at that time. Hopefully this will save some $ on the phone bill.
Reply
Re: Win $1,000 !!! P4P "Sell The Solution" Contest!!!
We've secured our panel of Judges: Bill Diminno of Innovative Performance Group Eric Hansen from Paradigm Imaging Scott Cullen from Office Solutions Magazine Good Luck to all!
Reply
Re: Super Bowl Poll
Colts win. Our defense will get more touchdowns from Grossman than our offense from Payon.
Reply
Re: RBS and DMAP/RMAP
In my private life I tend to not agree with conspiracy theories and with all due respect to Art (and there is a tremendous amount due) I don't adhere to this one either. We all know that those in the ivory tower at Ricoh (and ALL other manufacturers for that matter) want to maximize distributiuon. Those of us in the dealer community disagree with the definition of maximize and feel they have gone beyond but that is still the nuts and bolts of the situation. At the street level, there are...
Reply
Re: Can HP Protect Its Printer Kingdom?
Wait and see what the new product line up does. HP has most all of direct sales force selling MFP"S. They have a cpp plan direct from hp and if they need to they can buy IKON and kick out Canon and Ricoh. They will get their 10%. I am surprised that you would put a quote from Xerox (a has been now ain't company)in your statement.
Reply
Re: Can HP Protect Its Printer Kingdom?
Bill, you could you tell us how the cpp plan works? Thanx Art
Reply
Re: Looking for a Major Account Rep in Dallas
We are up 50% and pay on service contracts for the time in the field. Send me a note or post a message if you are interested in coming on board a great company est in 1973.
Reply
Re: Out of Territory
I have experience doing this because I am our purchasing manager. (I have six ship-outs pending at the moment -- oh, the gray hair LOL. Just kidding on that gray hair thing.) First thing: if you want to have Ricoh ship directly to the installing dealer, you have to use DMAP and your client has to be registered for a DMAP level through the Oracle system. But, that leads to.... The problem: You are right to be concerned that they won't qualify for the DMAP1 commitment level, because if you...
Comment
Re: Will H.P. Uber the Imaging Channel
This is a great article! One point that I disagree on is that HP will be entering the SMB market with this acquisition. What's the point? Dealers own the SMB market, and most dealers will sell whatever their customers already have. Where HP has the advantage is going into their national and global accounts where they dominate with MPS contracts on A4 devices. Finally, they can go back to the banks/governments/etc and kick out the Canon/Ricoh/Xerox A3 devices that are in there. And because HP...
Reply
Re: Konica Minolta Flat Rate Program
There are many snags with the unlimited click program. Clients need to read the fine print of the sales agreement and the KMBS lease. The devil is in the details. BTW, anyone who is a premium/vip member, please fee free to shoot me an email and I will share my marbles with you.
Reply
Re: Lawsuit fines Toshiba and other tech companies for price-fixing conspiracy
from the same company that brought us the submarine technology scandal back in 1987 http://articles.chicagotribune...ne-senate-trade-bill
Reply
Re: Konica Minolta OnePrice
Hey Bumble Not a KM dealership here, hope someone else can help you with this
Reply
Re: Konica Minolta OnePrice
I don't understand there is tons of activity on this site, but no one can find the time to help?