Tagged With "Topic by Guest"
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, or does West McDonald look like Wolverine? I watched the Seat-Based Billing video that was posted from the Top 100 Summit. Definitely some interesting points going back and forth. Print Audit has done a great job of persistently marketing seat-based pilling to the copier industry.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Czech funny you should mention that "wolverine" look, it was actually one of the "challenges" at the event. Whom ever had the most completed challenges won a MS Surface tablet. I did not win.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Tx, awesome post! The conclusion for managed IT was at our own round table and not the general audience. One of the dealers in my group is heavily involved with managed IT, and thought it would be great offer. Yes, it was stated that MNS is only used by copier dealers and should be referenced to what you described. TY for the awesome reply!!
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I will also add since you mentioned wanting to do this on copiers/MFPs: our industry also needs to get the idea that MPS only has to do with printers & A4 MFPs out of their heads. Output is output, & our clients don't see any difference so why should we? Properly deploy what systems meet the client's needs (or just get rid of them if that is best) & be of service in whatever way you can. Hell, our customers want all of this stuff to go away (just wait til the Millenials are in...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, it seems that the general rule of thumb for the copier industry to end users is "the take or leave approach". Meaning, come hell or high water we're not going to change the way we bill, the way we support, or the financial solutions that we offer. While I was at the Top 100 conference, a rep from Wells Fargo spoke about the billing options that they now have in their leases. One of the options was for seat billing for managed IT services. My thought is that if it's available...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
No, Art. You're spot on. I haven't had many jobs outside the industry, but the majority of the old guard is so proud of the way they've always done it & receives so much validation from other dealers with the same mentality (via BTA, CDA, SDG, et al) that they often refuse to admit the need to change until it's practically too late. There are ideas & concepts that I brought up 3-5 years ago that were considered to be "interesting but not really necessary" that we're suddenly latching...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Great minds think alike!
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: MPS and Linux HELP!
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Proximity Card Reader
Thanks for the update. Who said they were compatible with MIFARE cards? Magnetic strip cards is what I figured the hotel was using. Those work by a different mechanism. As Vince mentioned you can look at UniFlow but that might be a pricey option. You can also add a credit card/bill/coin-op solution for the business center. This is an easy way for walk up traffic. That way it keeps the front office people out of the equation to cash out guest. When you mention cloud printing what type are you...
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Re: Sharp Announces New High Performance Workgroup Document Systems With Second Generatio
Can anyone expand on this? "Sharp’s built in Wi-Fi wireless networking with the free Sharpdesk® Mobile app offers convenience printing and scanning for guest users without having to access the company’s corporate network. The MFP’s “Point-to-Point” mode establishes a direct wireless connection to mobile devices, which is isolated from the wired LAN" Do the new Sharp's have built into them a wireless antenna? I do not see it mentioned anywhere in the brochures, not even as an option. I am...
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Re: Sharp Announces New High Performance Workgroup Document Systems With Second Generatio
SSG that is good info....thanks for sharing but this is really not that hard. You can use google print to send a print job to workstation that is running google chrome and configured with the local printer. I have done this from my living room as a test to 3 different printers and walked into the showroom when I got to the office and went around a retrieved all the print jobs. This is a FREE solution once configured properly. I have not heard of Breezy before so will have to research that to...
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Re: Comcolor & Envelopes
Originally Posted by Art Post (Guest): Wee've had our Comcolor demo for almost 18 months, I have a demo for envelopes on this system. Our current system is leaving a spot of ink in the edge of the envelope, is this normal or has is there a fix for this? Please help. Art The envelope is hitting the first print head. It is probably a cyan ink spot. Make sure the envelope is flat (it can't be warped) and that you have the standard tray setting on envelope. Also have a tech install the new KG...
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Re: Ikon Press Release iR 105+
New IKON Office Solutions Guidebook to Help Customers Become More Efficient Through Better Use of Technology Efficiency Expert Jan Jasper To Help IKON Customers Improve Office Productivity VALLEY FORGE, Pa.--(BUSINESS WIRE)--May 14, 2002-- IKON Office Solutions, Inc. (NYSE:IKN - News) today announced that it is offering a free guidebook for its current and prospective customers, designed to help them save time and money in producing, duplicating and transmitting documents. The guidebook,...
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Re: Sales Tips
13 Ways to Respond to the "Call Me After the Holidays" Objection Written by Aja Frost | @ ajavuu Calling prospects in the last few weeks of Q4 means you’ll hear a season-specific objection: “Can you call me back in the new year?” There are three potential reasons you’ll hear this line. First, your prospect might be interested in learning more but has a legitimate reason to postpone your conversation. Maybe he’s already used up his budget, his team or department is still finalizing next...
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Re: Vision
Vision Schedule: On May 4, we invite you to participate in Tuesday evening's Welcome Reception which will begin at 6:30 p.m. at the Mandalay Bay Resort and Casino, our venue for the VISION Meeting. On Wednesday, May 5, the day starts with the General Session where you will hear from Ricoh Executives and our guest speaker. After a private press/analyst luncheon we will conduct a press roundtable with Ricoh Executives. You can then tour the Technology Expo or take part in the Seminars. That...
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Re: copy proof checks
Originally Posted by Art Post (Guest): I believe I saw this on one of our Ricohs and our SE's solution was to turn off an SP setting so they could still copy the check. We haven't been able to find the SP for this, any chance you can find out what SP fixed this? Thanks!
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Re: US Communities
This is the first we have heard of this. I can only guest is because in NYS we can use DMAP 7 for State and Poly-Subs which includes schools and some hositals that get some funding from NYS.
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Re: How dentists should comply with HIPAA
I am out of the office until 08/04/2015. I am away if you need to talk to someone please contact Darren Downey our GM Office 633-9264 X 226 Cell 204.229.7231 My Cell is 204.890.8570 Note: This is an automated response to your message "Post By David Bailey (Guest): How dentists should comply with HIPAA" sent on 4/1/2015 11:14:20 PM. This is the only notification you will receive while this person is away.
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This Week in the Copier Industry 5 Years Ago, The First Week in January 2014
Some great threads here, especially the blog series I wrote for "31 Ways to close more copiers sales". Enjoy these threads from 5 years ago this week! Pacific Office Automation Helps Local Children by Matching Donations in the Fox 12 Holiday Toy Drive Art Post · 1/2/1410:14 PM Pacific Office Automation Pacific Office Automation ( http://www.pacificoffice.com ) is a leader in managed printing solutions and document management software. Since 1976, Pacific has grown to become the industry’s...
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This Week in the Copier Industry 5 Years Ago, The Last Week in January 2014
Dang, there's a ton of content here! Check out the blog series for 31 Ways to Close More Copier Sales #25 of 31 , there are 31 in total and I'm trying to get them all in a collection for us. Enjoy these threads from 5 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago 4thWeek of January 2004 Art Post · 1/26/142:19 PM the new product.http://support. ricoh .com/bb/html/dr_ut_e/rc2/model/ c 32_38/ c 32_38en.htmJG Toshiba America Business Solutions Introduces The...
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This Week in the Copier Industry 5 Years Ago, The First Week in December 2013
Okay, we're back to doing three of these a wee. Where we look back on the threads from, 5, 10 & 15 years ago Enjoy these threads from 5 years ago this week! Canon U.S.A. Unveils Océ VarioPrint 6000+ Series of High-Speed, High-Volume Digital Production Printers Art Post · 12/5/139:45 PM deliver critical savings to print providers. This black-and-white printer is ideal for burgeoning industries -- such as on-demand, digital book printing -- due to its registration accuracy, outstanding...
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What Does It Mean To Sell From The Heart?
Selling From the Heart goes against everything that standard sales training teaches you. The world has changed and yet, how we sell seems to be stuck in past decades. No longer are the old-school or hard-nosed tactics working, it’s time for a change. So how do you sell in this current environment? From the heart!!! You put the needs of your clients first. You place them up on a silver business platter. You intently listen to their every word, what they need and how you can best fill it. You...
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This Week in the Copier Industry 5 Years Ago, The Second Week in January 2014
One of my goals for this year is to garner more leads. You can do that with generating educational documents. I wrote this blog a few years ago, hope this helps. 31 Ways to Garner Net New Copier & Managed IT Business (2 of 31) Enjoy the threads from 5 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago (2nd Week of January 2004) Art Post · 1/12/143:32 PM it... Ricoh Dealer Meeting 1/8/04 9:48 AM Topic by Boston Mike Ricoh Dealer Meeting - Las Vegas, NV...
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DTiQ Named One of 20 Most Promising Retail Solution Providers by CIOReview Magazine
BOSTON , Jan. 23, 2019 /PRNewswire/ -- CIOReview today announced that DTiQ has been recognized as one of the top 20 Retail Solutions Providers of 2019. DTiQ earned the CIOReview ranking for its retail performance improvement solution. DTiQ improves how retail locations are managed by combing intelligent video with advanced analytics in a unique managed service offering. "It's a great honor to announce DTiQ as one of the 20 Promising Retail Solution Providers 2019. By delivering an...
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How MSPs Can Monetize Cybersecurity Services To Attract More Clients
How MSPs Can Monetize Cybersecurity Services To Attract More Clients Guest Column | By Scott Beck, BeckTek No one believes a calamity will wreck their house until the day it happens. That same mindset also keeps countless business owners from recognizing how vulnerable they are to ransomware threats, phishing scams, and other attacks by cybercriminals that could destroy their companies. read the rest here
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This Week in the Copier Industry 10 Years Ago, The Last Week in September 2003
There's a cool blog below from Bill Siderys titled MFP & Copier Pay Plan Changes for the Future . If you get the chance check it our. Bill is still a member of the Print4Pay Hotel, and I'd like to thank him for his valued long time membership. Check out the threads from ten years ago this week! Weekend Copier Notes from 09/28/08 Neal · 9/30/089:36 PM , selling out to Ricoh . Details on NewCal: o Founded by former Kodak copier technicians, Steve Tarpley & Ken Wilkens in 1991 o Won...
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This Week in the Copier Industry 5 Years Ago, The First Week in September 2013
Konica Minolta and Komori Debut World's First 23"x29" Digital Inkjet Press at PRINT 13 Art Post · 9/5/137:08 AM today's highly competitive printing marketplace. Delivering a high level in print quality coupled with impressively fast make-ready and open systems architecture, Komori presses help printers achieve the higher productivity and efficiency levels essential for increased margins and business growth. Komori America Corporation headquarters are in Rolling Meadows, IL with sales and...
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ARRIS Launches Managed Business Networks
SUWANEE, Ga. , Aug. 30, 2018 /PRNewswire/ -- ARRIS International plc (NASDAQ : ARRS) today introduced Managed Business Networks, a new set of enterprise solutions aimed at creating new revenue streams for service providers. ARRIS ® Managed Business Networks is part of ARRIS Professional Services. It combines expertise, processes and tools to help service providers deliver value-added enterprise services in verticals like small-to-medium businesses (SMB), education, hospitality, venues, and...
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4 factors for a successful intelligent process automation project
Editor's note: The following is a guest article from Brandyn Campbell, Global Director of Business Development at Ephesoft , Inc. No, the IT department wasn't referring to a cool, carbonated craft beverage when you heard them discussing the merits of an IPA project in the break room last week. Well, maybe they were. But in case you haven't brushed up on the latest trend in operational efficiency and enterprise workflow, IPA — or Intelligent Process Automation — is the freshest buzzword on...
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This Week in the Copier Industry 5 Years Ago, The Second Week in September 2013
Here they are. Our top threads from five years ago in the Print4Pay Hotel RICOH UNVEILS NEW AWARD-WINNING SOLUTIONS AT PRINT 13, PROVIDING SUPERIOR CONTROL FOR PERSONALIZED DOCUMENTS Art Post · 9/9/138:07 PM shops today and allows operators to easily implement logic-based ticketing, and choose media and finishing options that apply to statements of variable lengths - achieving identical output across Ricoh , Xerox and Kodak devices, saving time and increasing asset utilization in the...
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Konica Minolta SVP, Kay Du Fernandez on why it’s better to execute, fail & learn than to sit back and watch it all happening
By Akemi Sue Fisher , The Amazon Queen I had the pleasure of interviewing Kay Du Fernandez, SVP, Marketing at Konica Minolta. Kay leads the creation of the company’s innovative marketing strategies to improve the value delivered to customers, partners and employees. She also has a passion for management and established the Step Forward Program at Konica Minolta to inspire women in professional excellence. Thank you so much for doing this with us! Can you tell us a story about what brought...
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This Week in the Copier Industry 5 Years Ago (Third Week of March 2014)
Wow! Hard to believe that the end of the first quarter is a mere two weeks away. Twenty five gone and Seventy five percent of the year left. How is your first quarter going? Would love to hear from you in the reply section of this blog! These were the top threads from 5 years ago this week. Enjoy Konica Minolta Honors Pacific Office Automation of Beaverton, Oregon with 2014 Pro-Tech Service Award for Service Excellence Art Post · 3/19/1410:16 PM Colorado. The company is also one of the...
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Webroot Expands Continuum Partnership with Integration of Webroot® SecureAnywhere® DNS Protection
BROOMFIELD, Colo. , Nov. 6, 2018 /PRNewswire/ -- Webroot , the Smarter Cybersecurity ® company, expanded its partnership with Continuum , the service-enabled technology platform that enables managed service providers (MSPs) to scale rapidly and profitably. Now, Webroot SecureAnywhere® DNS Protection is seamlessly integrated within Continuum Security Profile & Protect service, providing granular internet filtering capabilities that protect against malicious websites, provide real-time...
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This Week in the Copier Industry 10 Years Ago (First Week of March 2009)
Rules of thumb...sell nothing but the need for an appointment on a phone call or initial call. Also never "sell" during your fact-finding for several reasons: 1.) The fact-finding process gets interrupted or stopped. 2.) You come across like a dog salivating over fresh meat. 3.) You tip your hand and lose some of the thunder you will get from your proposal. 4.) You inspire additional questions and thought processes that the prospect will then discuss with competitors. read the rest in the...
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This Week in the Copier Industry 15 Years Ago (First Week of February 2005)
Struggle, struggle and more struggle seems to the topic for the month of January. I'm in a slump and need to pull out of it. Today I had three planned calls after driving back from our 2020 Kick-off meeting yesterday. It was more of laying the seeds to reap in coming months, actually more like the third quarter for this year. Two calls went well and the other company moved on me. Thus, I need to do more leg work. Seems next week will be a complete week of working the phones and emails! Enjoy...
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This Week in the Copier Industry 10 Years Ago (First Week of February 2010)
I mentioned in the previous blog that we had our Kickoff Sales meeting for 2020 yesterday. Rather than drive the three hours home I opted to stay over night and leave first thing in the AM. 2019 was a very good year, I was back in President's Club for the 7th time, got me a $50 gift card for winning a contest at our branch. Maybe an old timer like me can win the Grand Prize next week, we'll see we have some talented peeps and all will be out for the glory. It's time to bring out the old dog...
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This Week in the Copier Industry 10 Years Ago (Second Week of February 2010)
Some additional tidbits from the show I was at for the last three days. I learned along time ago that in order to be successful at these types of events that you need to engage with people when they walk by your booth. You need to greet everyone that walks by and then ask them a question. The question I asked the most is where they were from, after getting a response I would then ask if they have a plotter or ask if they've ever seen a white board before. The questions sparked conversations...
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This Week in the Copier Industry 15 Years Ago (Second Week of February 2005)
Just a little more on the show that I'd like to share from this week. While standing at the end of our booth I was watching the reps from other companies in our section. So many peeps passed their booth and they did not say a word! No greeting, no communication, they waited for someone to speak to them first. Needless to say I'd bet dollars to doughnuts that many warm leads were lost because these reps were never taught the fine art of "hawking" while at a trade show. I was taught many years...
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COVID19 "Remote Working" Day Thirteen of Sales
I was hoping that day thirteen would be a lucky number for me. It wasn't and I'm still hanging in their with zero orders since I started working remotely. I had a tough time going to sleep last night, the mind was still running, thoughts of what to if this that or the other thing happens. Even with two sleeping pills it was not a good night. Think I finally dozed off somewhere in the 1AM area. Thursday has started just like every other day. By 8am I was at the PC and going through my CRM to...
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This Week in the Copier Industry 15 Years Ago (Second Week of April 2005)
For each of the next few blogs I'll be inserting some tips from what other dealers and sales peeps are doing on a daily basis from around the globe for staying relevant with their clients and prospects. 1. We promote our brand, products & services daily and when we return and hit the ground running we might take the opposition out who may not make so much effort working from home… Enjoy these incredible threads from 15 years ago this week! Konica Minolta Cuts 05/06 Profit Target Guest ·...
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This Week in the Copier Industry 10 Years Ago (Second Week of April 2010)
For each of the next few blogs I'll be inserting some tips from what other dealers and sales peeps are doing on a daily basis from around the globe for staying relevant with their clients and prospects . Share our FB posts daily. Enjoy these wonderful threads from ten years ago this week! Konica Minolta Helps AMG Resources Eliminate Paper Filing Guest · 4/8/1011:21 PM .A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the third...
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This Week in the Copier Industry 5 Years Ago (Second Week of April 2015)
For each of the next few blogs I'll be inserting some tips from what other dealers and sales peeps are doing on a daily basis from around the globe for staying relevant with their clients and prospects. 1. Promote yourselves and our business daily on social media Enjoy these incredible threads from 15 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of April 2005 Art Post · 4/12/157:15 PM . Built-in Wi-Fi in printers could make a tech's 4/18/05...
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This Week in the Copier Industry 5 Years Ago for the Last Week in April of 2015
Below are some of the threads that were popular 5 years ago this week. One thread that's great for newbies is State of the "Art" Sales Technology. Enjoy these awesome threads from 5 years ago today! Multiple Copier Pricing Spreadsheet Art Post · 4/30/1511:12 PM Topic Fuji Xerox and Ricoh for the the Provision of Print and Imaging as-a-Service PlaaS Art Post · 4/30/1510:13 PM an option of two (2) one year extensions. The combined purchasing power of the Queensland Government has enabled the...
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This Week in the Copier Industry 10 Years Ago for the Last Week in April of 2010
Interesting about what a difference 10 years can make in an industry. Just this week Canon profits will drop 80%. Ten years ago they had posted a profit that had tripled. Ten years ago clients and sales people alike were all concerned about latent images left on copier hard drives. Enjoy these threads from ten years ago this week! Weekend Industry Notes for 4/25/10 Neal · 4/26/107:24 AM which has resulted in the opening of offices in 15 metropolitan areas in the last year - Rosetta...
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This Week in the Copier Industry 15 Years Ago for the Last Week in April of 2005
15 years, what were the hot topics in the copier industry? Better times for sure, take a peek at what was cool, what stunk. Take a trip back in time to remember some of the good ole days. You'll be glad you did! Most popular threads from 15 years ago this week!\ Konica Minolta Introduces the bizhub(TM) C450 Color Printer/Copier/Scanner Mike Sasso · 4/26/058:25 AM Konica Minolta Introduces the bizhub(TM) C 450 Color Printer / Copier /Scanner Featuring the New bizhub OP Open Platform, the...