Tagged With "Cost Assessment"
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Re: CompTIA CDIA+(Certified Document Imaging Architech)
Here are the certification objectives taken off the Comptia website
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Re: Service Agreements and "Free" Copies
Well..... A) It depends on what they are charing for the overages, not making $25 in profit by getting 1,000 additional color clicks per month could represent a profit of $50 per month for every thousand pages times this by 10 new colors units per month, we then have $500 every month, second month is $1,000, third month is $1,500, fourth month is $2,000, by the end of the 12th month with selling 10 units per month and each one doing only 1,500 color pages a month would represent a profit of...
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Re: Ricoh Offers Managed Print Services to Reduce Printing Complexity
That announcement seemed to walk in circles. Not to mention I know the branch in my region can barely sell a copier, let alone assess a real organizations output.... I guess this initiative will keep the branch guys busy trying to learn something new, while we're in their taking the corporate business. Good for them.
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Re: Pleasant Valley School Bid RBS
This is just part of the story - where's the maintenance rate? are supplies included? what's the volume total's? was there RFG competition?who else bid? To properly assess RBS's offer we need to know more. How many years? can they annually increase anything? Gov't financing can be (sometimes) first year, up-front?
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Re: kyocera task alpha 4551i and 5551i.pdf
please use californiamonte@gmail.com I no longer check this email address. Thanks, monte
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Re: kyocera task alpha 4551i and 5551i.pdf
Nie ma mnie w pracy do 2014-02-18. Dear sender, Thank you for your email. I am out of the office, I will respond to your email on my return Reagrds, Anna Uwaga: To jest odpowiedź automatyczna na wiadomość od użytkownika "New Clips Posted By Art Post" wysłano 2014-02-01 22:41:26. To jest jedyne powiadomienie, które nadawca wiadomości otrzyma od tej osoby w czasie jej nieobecności. Mając na uwadze ochronę zasobów naturalnych i zmniejszenie emisji CO2, prosimy o nie drukowanie tej wiadomości,...
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Re: kyocera task alpha 4551i and 5551i.pdf
What accessories were included on these configurations? Thanks
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Re: Your opinion of Solution Software
JasonR - Fabulous response- You hit the nail on the head and your managerhas done well also. Solution - as it is defined is fixing a problem. Software can be a box sale as much as the hardware. It is when you assess what the customer needs are and give them a unique solution inclussive of hardware and better ways to do work that it becomes a solution. And your right, customers are willing to pay for solutions. I just closed an 18,000 deal that is all gross profit except gas and tolls. It has...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
What came next with some dealers in the Oz market, was a guarantee that the client's copy costs would not rise annually, above a maximum of 10% which most clients would agree to. Or that it would only rise by the CPI, which these days is a joke of a deal, as it is only around 2%. But some now guarantee to hold the pricing for the term of the rental agreement, which at 5 years is just down right stupid.This has now become a lot more prevalent, as weak salesmen sell (if you can call it...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
Wallingford Thanx for this! From your thread I can tell we all have most of the same issues. Anyone else care to help with their first experience with CPC?
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I've only been around 9 years, but when I first started, we were selling the old Ricoh AP3800CMF (A3 color printer w/ a scanner kit attached to make it an MFP) since the 1224c/1232c was such a bust. In our Service Agreements, black toner was included in the CPP, but color toner was billable. When trying to get those customers to upgrade to the 2238c, I would create a cost per page analysis (since toner was included in our CPP for the 2238c) and had several furious customers who thought we...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I remember it well and at ComDoc, in the early 80's we sometimes put the offer out there without it being a formal price plan. I think the customer realized that a lot of the toner they purchased and stocked was useless at end of the machines life. It was like a primer with a customer who had that and TCO on their mind, it was a way to close them. Equally, I remember taking it one step further in the early 90's with copy management - the first all inclusive (hardware, service, supplies)...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I remember a plan that didn't really take hold but it was a plan like the one John talked about and all accessories were proposed in the form of copies...you want a finisher, just commit to 10,000 additional copies per month. The CPC rate had an equipment portion attached to it so more clicks funded more equipment. If the CPC was normal plus .003, 10,000 clicks added $30/month which would fund $1,500 additional. Some customers that weren't willing to pay $1,500 would agree to 10,000 more...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
Wow! These are some awesome stories, I'm sure there are many more out there from some of our veterans, would love to read more.
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Re: hp news!
Here's another report from LYRA that says HP will cut into market with new HP Edgeline! Lyra: HP's Edgeline To Impact Copier/Printer Market Lyra Research Alerts Copier Vendors: HP Is Coming. New Edgeline technology to lower inkjet costs, boost speed, print quality. NEWTON, MA - Lyra Research, the digital imaging authority, hosted a live Webcast called Will Edgeline Finally Give HP the Edge in the Copier Wars? on Thursday, November 16, at 2 p.m. eastern standard time (7 p.m. or 19:00 UTC).
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Re: 8 Talking Points for Selecting an Imaging/Copier Vendor
Hey Art, can I use this? You offer some terrific points that I would like to get out to my network. I would be happy, of course, to source you and your blog/website as the author. I would post to my company FB page and to my LinkedIn page as well. kathie
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Re: 8 Talking Points for Selecting an Imaging/Copier Vendor
No problem, please feel free and credits would be awesome! Just double check my grammar.
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Re: 8 Talking Points for Selecting an Imaging/Copier Vendor
Art Some very good points here, for both a buyer and seller. So often a seller is focused on one aspect of the deal with others being and economic time bomb. I think offering the professional "bowing out" of a price deal is necessary to consider, as just when you think prices couldn't get lower, they do. Taking an approach towards a true, mutually beneficial deal will either get appreciated, or get your on your way towards finding one.
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Re: 8 Talking Points for Selecting an Imaging/Copier Vendor
I am helping a dealer set up a new webpage. I have read that helpful tips like the above help Search Engine Optimization (SEO) drive more traffic to your website. I will attach the same and use P4P as a reference.
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Re: 8 Talking Points for Selecting an Imaging/Copier Vendor
Art, ballsy on declining to propose. Love it!
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Re: 8 Talking Points for Selecting an Imaging/Copier Vendor
There were few misspelling but I’m trying to become more forgiving. : )
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Re: WSCA contracts
Hey Art, Been selling WSCA for years and frankly only do it because I have to. it is a lot of work for extremely little pay. Even the service is not that great for the dealer end. So when I can I find a way around it.
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Re: WSCA contracts
Its a nightmare for dealers. Ricoh can't get their act together on the paperwork. Its a loser. Also you don't get rewards points on machines when you use this program. Avoid it unless its the only way possible.
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Re: Color Cost Per Page Poll for Segment 3 (produce 31 to 40 pages)
I am out of the office on annual leave until the 26th Jan. In my absence please contact 01983 406522. Thank you
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Re: Cost Per Copy and Rate Lock
We've offered locked in rates for years (Ricoh equipment.) It takes a little explaining on the front end as to why your rate is slightly higher but I think people like the idea of not having to watch over their bill for increases. However most of my leases are only 36 months.
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Re: Cost Per Copy and Rate Lock
Well do rate locks also, but there has to be some GP in the deal, since it will come out of the sales person "skin". You should be looking at the T's & C's of the agreement because they may charge excessive dollars to ship supplies. (charging $20 per shipment per month can be quite the upcharge). Also be on the look out for verbiage in the maintenance supply agreement that states something to the effect, "that we can cancel or charge you more if you use too much toner aka fill) Hope this...
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Re: Leasing Companies are not Exempt from Changes
Wow - that was quite the read. While there are a few details that I have a differing opinion on, I cannot agree more with Ray on the the fact that change is coming and the Leasing industry has not choice but to change with it. The question is not "will leasing companies change", but how much will they change and how much will they be able to change within their existing framework. Many of these leasing companies are part of larger banking organizations and will the regulatory and legal...
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Re: Leasing Companies are not Exempt from Changes
Thanks for commenting the first step to change is the ability to discuss why you should. As all of know change is usually a forced reaction unfortunately. I would say that the real disruptions to any deliverable are those which come from new places. too many see their competitors as someone like them. Today we all need to look in new places. Regarding Quicken I believe the mass market they attract are not 800 plus credit scores. The interest paid by end-users doesn't need to necessary be...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
Wes also stated that early adopters will see greater profits with flat rate billing. Laggards will get in last and see the least amount of profit. Your statement about flat rate billing on RFPs will be more frequent in 2019. I receive many copier RF's Ill have to read them more closely to see if the flat rate is in the t's & c's
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
Will somebody please explain to me how you can offer unlimited prints at a fixed price, when your cost varies with the actual volume of prints? The only way flat rate is possible is the fact that print is declining, and you use that as a smoke screen. Flat rate is, as I understand it, like leasing or selling a car to a customer with free limitless gas and miles at a fixed monthly price. Obviosly you have to have escape doors in your t&c's - my customers will find out right away. When we...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
I was hoping some one could chime on this. Let me see if I can get Ray's attention on this
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
Anders good questions. Flat Rate billing is simply a billing method. The most vital component is understanding cost. Our industry has known customer volumes for decades. We also know it’s declining. Customers’ will not change printing behaviors based on billing. Obviously, each dealer will determine their T&C. The smart ones will focus on controlling cost of labor and increase their FCE, they will sell the right equipment in the right volume band, and they will understand the importance...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
I believe it's location, location,location. What is usually hot in the city is not always taken up as practice in rural areas. With the help of units being able to email meter reads it removes the "annoying" part of collection meter reads. I am with the first guy as I am a long timer(35 years) and agree with his assessment
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
Well, I am old timer too my friend. However, I learned along time ago geography does not stop progress. The new competitor who comes to the rural landscape won't deliver by the rules of the old way. I would image back when C.P.C took the place of the previous contract type. Many in the rural areas thought well, that will never happen out here. Well it did.
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
Thanks for commenting I am not worried about labor, I am more worried about consumables and yield parts. Our mif (mostly SMB) is producing less b/w and more color. And we have many customers who has outsourced large print jobs - fx. real estate agents who prints flyers. I am sure that they would bring that back home if the only cost is time and paper. So, some may change their behavior. Collecting counters is not a big deal any more - we are a Ricoh reseller (since 1980!) - and most of the...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
The difference in our iDaaS model is that volume DOES impact cost. Other flat rate model offer a rate with no impact on volume. Our program uses the current customer volume, service efficiency, margin expectations as well as our data on over 4 million devices to help remove the variables and concerns over switching to a no meter billing model. We can also adjust for color ratio's. So with the possible exception of print for pay, production and maybe some schools there is no reason not to...
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Re: How One Simple (Smart Phone/Tablet) Print App Can Help You Close More Orders!
sounds like a great tool in the right hands. Thanks looking forward to the meeting,,,
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Re: How One Simple (Smart Phone/Tablet) Print App Can Help You Close More Orders!
Art, once the app is downloaded, how do you get login information. Is this a software as a service? Is there a monthly fee? Thanks!
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Re: How One Simple (Smart Phone/Tablet) Print App Can Help You Close More Orders!
There is a monthly fee, sign up for the webinar for the 9th or the 15th of February please, here is the link https://www.p4photel.com/calendar
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Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
Well, it happened some pioneers in the print industry are delivering an as a Service model. The Participates of the Imaging Channel must respond and deliver print equipment, its supplies, it’s parts, and its labor to repair in this as a Service model. A fixed cost for a product which eats consumables. Some in the industry are beside themselves and will more than likely lose control in how they proceed unless of course, they move forward timely based on knowledge over desperation caused by...
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Canon U.S.A. Honored as One of the 2019 World's Most Ethical Companies® by Ethisphere for Second Consecutive Year
MELVILLE, N.Y. , Feb. 26, 2019 /PRNewswire/ -- In its continual strive to take a proactive approach to corporate social responsibility initiatives and maintain strong standing as a good corporate citizen, Canon U.S.A. , Inc., a leader in digital imaging solutions, received recognition as one of the 2019 World's Most Ethical Companies. For the second year in a row, the Ethisphere Institute, a global leader in defining and advancing the standards of ethical business practices, bestowed the...
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Recent Meeting with an IT person
I had a recent meeting with one of my existing clients that has a lot of Brother printers. Slowly been taking the Brothers out with Ricoh A4's. We had a recent email exchange in reference to spreadsheets that I developed for cost per page on my A4's. That IT person was stating my CPC was wrong and then emailed me thier file. That IT person had also figured in the cost of the Ricoh A4 in his cost per page analysis. I couldn't argue with them but its a reminder that the total cost should...
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Kofax RPA Wins DM Award for Artificial Intelligence / Robotic Process Automation Product of the Year
IRVINE, Calif., Dec. 11, 2018 (GLOBE NEWSWIRE) -- Kofax ® , a leading supplier of intelligent automation (IA) software to digitally transform end-to-end business processes, today announced Kofax RPA was named “AI / Robotic Process Automation Product of the Year” at the 2018 DM Awards, a prestigious awards program conducted by Document Manager Magazine. “By enabling organisations to easily and cost effectively scale their RPA deployments across the enterprise, we’ve raised the bar with...
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This Week in the Copier Industry 5 Years Ago, The Last Week in September 2013
Wow, has it really been 5 years since the launch of Ricoh ICE. Well the threads from 5 years ago state it is. In addition I posted up a thread about copier demonstrations. Check em when you have the time. Enjoy the threads from 5 Years ago this week! 10 Awesome Tips for a Great MFP/Copier Demo Re: Adobe PostScript vs. Emulation IPS · 9/23/135:27 PM Czech is correct: there are Ricoh printer models with non-Adobe PostScript as well as 3rd-party Adobe controllers for Kyocera, Konica Minolta and...
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Canon's new 75PPM A4 MFP series
Canon is looking to crush the A4 MFP space with three new models that are replacing the older 400i & 500i series There are three models to choose from. 75PPM = 715iF 65PPM =615iF 55PPM =515iF See attached documents. For me the 75PM is a killer, especially with the dealer price. Bit it's not all about the print speed. these puppies have a single pass feeder and can scan up to 100 ipm! Going to be very tough to compete. More to come on these Hey, if you're selling these, would love to hear...
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Datto Equips Managed Service Providers with 20 New Product Innovations to Improve Efficiency and Service Delivery
BARCELONA, Spain--( BUSINESS WIRE )-- Datto Inc. , the world’s leading provider of IT solutions delivered through managed service providers (MSPs) and IT service providers (ITSPs), today announced enhancements to all product lines. Announced during DattoCon Barcelona, these innovations are set to deliver major efficiency improvements for MSPs and come just four months after Datto released nearly 20 updates and new features at DattoCon Austin in the U.S. These updates exemplify Datto’s...
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The Flat Rate Program "The Good, the Bad & the Ugly"
If you've been around as long as I have, then you're old! No, really it's that you've seen or heard about some of the coolest marketing programs from our beloved copier manufacturers. One program has recently has a ton of chatter on the Print4Pay forums lately. That's the KonicaMinolta All inclusive unlimited click program. I first heard of the program through one of my Linkedin connections and he was touting how awesome the program is for clients. In fact he's authored his success on the...
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NexusTek Acquires Zumasys Cloud Hosting, Infrastructure and Managed Services
Denver, CO; Irvine, CA, July 10, 2018 (GLOBE NEWSWIRE) -- NexusTek , a leading provider of IT services including help desk, cloud services, cyber security services, IT consulting, server monitoring, VoIP and Microsoft Dynamics, today announced that it has acquired the cloud hosting, infrastructure and managed services business units from Zumasys, an Orange County-based national provider of cloud computing solutions. Today, tens-of-thousands of users rely on Zumasys Cloud, now NexusTek, to...