Tagged With "Chief Information Officers"
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Re: CBS NEWS REPORT ON COPIER SECURITY
On all current Toshiba copiers with HDD, 128 Bit AES Encryption is offered standard but it has to be turned on by a Service Code. The cost is that it somewhat slows down the copier's performance. In my experience, 128 Bit is rarely turned on when I inform the customer of the trade off. Maybe I should just turn it on in the future and not tell the customer. The optional DataOverwrite kit is very rarely purchased by small Commerical customers but often by Gov't & Schools.
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Re: CBS NEWS REPORT ON COPIER SECURITY
Simply handing over a copier's HDD removes the OS within the copier making it unuseable. Plus there is some labour to remove the HDD and reload the firmware onto it. At least $200 - $300.00 total vs turning on 128 Bit AES Encryption at the start - Free. Going forward, we format the HDD on all of our own brand copiers we remove. For competitors brands, where we do not know the Service Codes, we can only inform the customer of the risks.
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Re: Toner Save Software to Get MPS CPCs Down
heard of it...Xerox, partners...but I have not actually seen it... NewfieldIT out of London developed a software...I am still looking at it. But, why anyone wouldn't simply install it as part of their overall MpS is beyond me, if it works. Oh, and no need to inform the client - it should reduce the provider's cost...not the client's. Nothing wrong with that either... g
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Re: HDD Wiping/Reformatting
Jason, You are absolutely right, it isn't the responsibility of the new dealer to wipe the Hard Drives of the old Dealers MFDs. And if it is a line that your dealership does not carry you couldn't restore it to working order after you did wipe the Hard Drives. Which would cause them more problems and cost if they return it ti their leasing company in non working order. But if you want to add value you do have the discussion with the new client and inform and advise them of their options. I...
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Re: Over Holding On MFP Lease Costs Unnecessary Dollars
I think front line service techs would like nothing more than to get the "old junk" out of the field. It is probably the number crunchers that aren't willing to shut these people off because of the lost revenue. Last summer all the sales reps were given a list of old equipment still on contract and told to inform the customer that their agreements would soon be cancelled which we did. Then the company decided to look at the bottom line and recanted. Now us salereps all look like smucks just...
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Re: Panasonic Dumps Dealers, Keeps all but a handful!!!!
What is the difference between Authorized Dealer and Authorized Reseller? Will you have to go through Nuworld for parts or will you still be able to get parts direct from Panasonic? Will you still have access to the full line? I dunno. Nobody at Panasonic would return my calls yesterday (surprise, surprise). If I don't get to keep my parts account I'm going to be pissed. I really dislike NuWorld; they've screwed up almost every order I've placed with them, and their pricing seems to be based...
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Re: Competitive Info needed Lexmark XM1145
The XM1145 is a shade over $0.02 per click in a m/a contract. If the customer is doing over 2,500 clicks per month the machine has no chance in a competitive deal unless the consumer buys non-OEM toner and just does a parts and labor only service contract w/out consumables for about $200/yr. Customer is rarely educated enough to know to do this and a salesperson moving such a small box rarely cares enough to inform the customer on how to make the XM1150 a cost-effective option.
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Re: Network Charges?
We have started to charge a monthly fee where the customer can pay for our "extra" IT/SE services or they can buy blocks of time. At the end of a deal, when we are signing paperwork, we inform the customer that we will install everything (including softwares) at no charge, but that we suggest they purchase a monthly contract in case something happens months or years down the line. This is in addition to our normal maintenance contract, which we make sure the customer knows is for the...
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Re: CL400dn
The drum seems fine, the image transfers fine, it wouldn't seem to be a pre-fusing image problem, unless it was a bad batch of toner. Corporate is taking over, I'll inform you of the results. Yes, it is OEM toner. A trained tech is working on it and has been in contact continuously with Ricoh on this.
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Re: Aficio 3045 user quotas
Hello again, last update from client is that system is still working without any problem for the past week. Seems that PCL 5 has solved the problem. I am still waitng for s solution for the PCL 6 and RPCS drivers from Ricoh. Will inform you as soon as any news turns up
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Re: Ricoh Aficio League gone Savin...
What can I say, it's correct for our dealership. Suggest you contact the Aficio League and inform them they have the wrong site associated with your dealership. customerservice@madisonpg.com
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Re: US Communities
It is up to your GEM MASM to inform you of this. If you don't know about it, it is probably because he hasn't gotten to you yet or he is trying desperately to get an audience with the powers in your company and they won't give him the time of day. Regarding the Contract Dates...you will notice that the contract was for an initial 3 years with 2 one year renewal options which can take it to 2007. If it doesn't get renewed it will be due to the lack of participation but I just learned of it 6...
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Re: Escalating Maintenance Agreements
I think having a business conversation with a customer or prospective customer is a better way of going about things than burying a clause in a contract, hoping they don't notice it & then fielding phone calls & emails from upset customers every year when their costs unexpectedly increase. The younger generation of decision-makers are looking for business partners, not vendors, & partnerships are a two way street. Some buyers may not appreciate this way of thinking, but I would...
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Re: Five Ways for Copier Reps to Stay Productive on a SNOW DAY!
You better inform him that his is not supposed to send out mass emails!
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3 Things Sales Reps Need to Do To Help Smash Their Sales In 2019
To everyone in sales, you can perform much better and become more successful, if you just learn to master with consistency the basics. Vince Lombardi , the great Green Bay Packers coach, once said that football comes down to only two things: Blocking on offense and tackling on defense, and those are the basics his teams spent 80% of their time on in practice. Many analogies have been made between sales and sports. It’s often been said the one key fundamental principle in sports is to focus...
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Green House Data to Complete Phase 3 Data Center Expansion in Cheyenne Facility
CHEYENNE, Wyo., Dec. 04, 2018 (GLOBE NEWSWIRE) -- Green House Data, a leader in platform-agnostic managed IT infrastructure solutions including cloud hosting, colocation, and disaster recovery, has announced it will complete the Phase 3 expansion of its Cheyenne, Wyoming data center and headquarters by adding two new data center floors for a combined 7,500 square feet of white space that will meet ongoing demand for cloud services and colocated equipment. “The market has responded...
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This Week in the Copier Industry 15 Years Ago, The Second Week in January 2004
Fifteen years ago I was not blogging about our industry. Most of what you'll see below is threads from P4P'ers asking and answering questions. The Print4Pay Hotel forums offers our members the opportunity to post questions, answers, news or maybe you want to blow off some steam. If you do here's a link to our forums. Enjoy the threads from 15 years ago this week! Ricoh Demonstrates Its Dedication 1/9/049:25 AM manufacturing, distribution, use and the recycling of its products. Sustainable...
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A Selling From The Heart Professional Engages With Their Network!
Highly successful sales professionals have highly valuable networks. They've developed them, nurtured them and cultivated them over many years. They invest considerable time in maintaining them. Engaging with your community of connections will help build upon your personal brand on social sites such as LinkedIn. If you build a large and smart network and never engage with conversation, it is the equivalent of compiling a massive rolodex and never reaching out to anyone. REQUIRES PEOPLE...
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This Week in the Copier Industry 15 Years Ago, The First Week in November 2003
Do you count how many selling days there are in every month? Do you minus those days for the corporate meetings, or hour the hours that you may leave early or get in late? They all add up, now with the Holiday Season upon us, November and December will offer the least few selling days of the year. Are you ready? Enjoy these awesome threads from 15 years ago this week! Xerox claims chip innovation Boston Mike · 11/3/038:38 AM , even on flexible surfaces. Xerox researchers in California then...
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Hyland Named 2019 KLAS Category Leader for Document Management & Imaging
CLEVELAND , Jan. 31, 2019 /PRNewswire/ -- In the 2019 Best in KLAS: Software & Services report , Hyland Healthcare 's enterprise information platform, OnBase , earned a top ranking as 2019 category leader for document management and imaging . The report is based on more than 30,000 interviews conducted by KLAS with health systems and payers. "Category Leaders are committed to providing the very best technology, service, and guidance to providers and payers. The Category Leader award...
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Another Sales Tragedy Caused By Leaky Bucket Syndrome
What's your focus on keeping and growing your existing clients? A smart sales team doesn't chase new clients at the expense of keeping and growing existing clients. 80% of future revenue will come from just 20% of your existing clients– Gartner Group It’s 50% easier to sell to existing clients than to new clients– Marketing Metrics Repeat clients spend 33% more compared to new clients– CMO.com What do you think is required to move your client relationships from good to great? GOOD TO GREAT...
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This Week in the Copier Industry 15 Years Ago (Third Week of March 2004)
Can't wait for another four years! In 2023 I'll be able post twenty years of activity on this site. Can only wonder what the next four years will be like in this industry! Enjoy these awesome threads from 15 years ago this week! UPDATE - Konica Minolta 3/22/049:13 PM equipment maker said it aimed for a group operating profit of 160 billion yen ($1.5 billion) in the year ending in March 2007. Konica Minolta , created last August through the merger of precision equipment companies Konica Corp...
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This Week in the Copier Industry 15 Years Ago (Second Week of February 2005)
Just a little more on the show that I'd like to share from this week. While standing at the end of our booth I was watching the reps from other companies in our section. So many peeps passed their booth and they did not say a word! No greeting, no communication, they waited for someone to speak to them first. Needless to say I'd bet dollars to doughnuts that many warm leads were lost because these reps were never taught the fine art of "hawking" while at a trade show. I was taught many years...
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K12 Inc. Appoints James Rhyu as President – Corporate Strategy, Marketing, and Technology and ...
HERNDON, Va.--(BUSINESS WIRE)--Apr 8, 2020-- K12 Inc. (NYSE: LRN), one of the nation’s preeminent tech-enabled education companies and a premier provider of career readiness education services—today announced a new organization to be led by James Rhyu and simultaneously, the appointment of Timothy Medina as its Chief Financial Officer (CFO). Mr. Medina will assume the CFO role while Mr. Rhyu will take on the newly formed role of President – Corporate Strategy, Marketing, and Technology. Both...
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Sharp's John Sheehan Named 2020 CRN® Channel Chief
MONTVALE, N.J. , Feb. 26, 2020 / PRNewswire / -- Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation (SEC), announced today that CRN ® , a brand of The Channel Company , has named John Sheehan , Senior Vice President of Channel Sales, to its 2020 list of Channel Chiefs. This is the third consecutive year John has been named to the list, which recognizes the top vendor executives who continually demonstrate exemplary leadership, influence,...
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This Week in the Copier Industry 10 Years Ago for the Second Week of May 2010
It's Sunday night just about 10:30PM. Not a lot of time to write tonight. Hope everyone enjoyed Mothers Day. Now let's go sell something tomorrow! Enjoy these threads from ten years ago this week! Konica Minolta eyes bigger role in commercial printing Guest · 5/8/1011:14 PM Konica Minolta eyes bigger role in commercial printing LOS ANGELES, CA—Konica Minolta has targeted commercial printing as a key growth opportunity for the company. Executives made the announcement at an event earlier this...
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Leasing in the Imaging Channel - Pre and Post-Virus
My friends, soon we will discuss the Imaging Channel's deliverables as Pre-Virus and Post-Virus. Over the next few weeks, we will all witness many unpleasantries. However, we must prepare, and as I have done for many years, I will continue sharing my thoughts and what I envision coming. Hopefully, helping everyone prepare. In this article, I will discuss Leasing Pre-Virus and Post-Virus. Will this Pandemic cause the same problems as the 2008-09 Financial Crisis regarding Leasing in the...
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Sheffield Haworth Partners with IT Specialist Nasstar
March 19, 2020 – Global leadership advisory and executive search firm Sheffield Haworth has partnered with recruitment IT specialist Nasstar. Through the alliance, Nasstar will provide global support for Sheffield Haworth’s 11 international offices and is also working with the firm to enhance existing systems in order to support its growth ambitions. Nasstar will deliver 24/7 global support to the firm as well as ensuring that Office 365 is configured and deployed to industry standards...
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This Week in the Copier Industry 10 Years Ago for the First Week of May 2010
Years ago I use to burn the late night candle pretty often. In some cases I would still find myself emailing a prospect at 2AM in the morning. In most cases the email was to schedule a meeting for later that week. Those late night emails was just something I was use to. It wasn't until one of my clients made mention of the email that arrived at 2AM. Of course he didn't see it until he arrived at work. But this client went on to tell me that he wished he had more sales people like me, meaning...
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Re: MP5500 LAN fax Features
Got this from my DSM To all, I want to inform you that we are back ordered on Fax options 413491. There are NONE available until mid April. If you have them on order or taking orders for fax options please let your customers know the status.
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Re: Default Username & Password
Let me inform you of the DISASTER that this can create. The supervisor password should NEVER be accessible for the sales staff or the end-user. The reason for this is if the supervisor password EVER get accidentally changed, (Believe me, sales and customers say that) You CANNOT fix it. You must replace the MAIN board and / or replace the NVRAM which is a nightmare/ and very costly. Just beware of who knows of this specialty login. That is probably why this login has been held in such...
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Re: No Network Drop
I check to make sure where they are going to put the device. If there is no network drop,, I will inform the customer that they need one and explain that we can do it for "x" amount or they can call thier people.
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Re: ISO 15048 Certification
Are they actually saying that the MFP is ISO 15048 certified? I've been under the impression that at least until this point the there was no certification needed because printers along with MFP's where considered output devices and did not have to undergo that rigorous procedure. That may be changing as we all know that the MFP is no longer just an output device??? I do know that the DOD and the U.S Government is NOT requiring this certification for the purchase of MFP's only specific...
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Re: Registration is now open for ITEX 2013. Sign up early and save big!
FOR IMMEDIATE RELEASE : REGISTRATION IS OPEN FOR ITEX 2013 NATIONAL EXPO & CONFERENCE The First Major Industry Event of the Year for the Channel Newton, MA, December 5, 2012 - Registration is now open for the 13th annual ITEX National Expo & Conference , to be held April 16-18, 2013 at The Rio in Las Vegas. Recognized as the industry's premier event showcasing all aspects of the evolving office market and the growing influence of IT services, ITEX brings together dealers, resellers,...
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Re: Sharp has Serious Money Problems!
(Reuters) - Hon Hai Precision Industry Co Ltd will not invest in Sharp Corp by a March 26 deadline after the two firms failed to revise an earlier agreement, although the Taiwanese company has not ruled out an investment altogether, a newspaper said. Hon Hai Chairman Terry Gou met Sharp's bankers to inform them no deal would be struck this month but he would look at the merits of an investment after the struggling Japanese display maker unveils a new business plan in the near future, the...
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Re: Need your input~~!
Art, here's a thought . . . how about having a true industry knowledge board where everyone share everything? If the mission of your website has been to inform then why not inform. Those individuals that a too unconcerned with our industry haven't and won't be bothered to sign up and learn. The scope of what you've created has grown worldwide. I don't fear that someone selling against me across town is gaining knowledge that will help him/her beat me - that would be a odd enough chance to...
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Re: T-Shirt Transfers
Coated paper - Paper with a surface coating imparting a smooth finish. Coated paper finishes have a higher opacity and better ink holdout than uncoated papers. Gloss - A paper's shine or luster which reflects angular light IP Paper Corp An exceptionally balanced #2 freesheet possessing outstanding qualities in all the key paper attributes -- brightness, shade, and gloss -- for the utmost performance and cost. The smooth surface creates vivid definition, image, and text uniformity resulting...
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Re: 1232 Scan 2 Email why?
Once you input your address, sender, and subject, then select Original mode in the lower LH corner and depress the SADF button. You can leave the ARDF up while doing this, and scan each document until you are finished. Once you are finished, the device will inform you to depress the # key (just like using batch in copy mode). Once you do that, it will send those scanned pages as one document. Thanks!
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Re: aficio 240 Scan Problem
OK, try this: On the desktop, set up a new folder, and name it ABC. In scanner settings box, use 215 dpi. select "scanner" for format size. In the main scanner settings box, under settings - options - general tab, select set and file. The path for the scan to file lights up - set for C://desktop/ABC then CLICK APPLY. Open a new set in scantool, and scan a 36 x 24 document. 1. Does it appear on your screen correctly? 2. Does the TIFF / PDF image appear back in the folder ABC on the desktop?
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Re: 2035e/2045e
Ted: At the very bottom of the pricing that you sent me (the email message) this was stated. "I regret to inform you" that there was a "glitch" in a formula brought to my attention, affecting Pages 1,3 and 6 of the DMAP Levels 1-6 mailing of yesterday! 3 Products affected: BlueTooth Unit Type 2238 (product number 411603) for Levels 2,3,4 Type 2045e Scan/Print Bundle (product number 001896MIU) for Levels 2,3 DOT Office (product number 001727MIU) for Levels 3,4 "I regret to inform you" that...
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Re: AirPrint for IR C350if/250if
PRM-162-14 November 14, 2014 To: Canon Office Imaging and Office Products Dealers Subject: Introduction of AirPrint for imageRUNNER ADVANCE C350iF/C250iF Canon is pleased to announce the integration of Apple AirPrint™ mobile printing technology for the imageRUNNER ADVANCE C350iF/C250iF models. Overview Canon provides one of the broadest ranges of mobile printing technologies in the marketplace today, ranging from free mobile apps to server-based solutions that include robust cost accounting.
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Konica Minolta Publishes CSR Report 2012
Konica Minolta Publishes CSR Report 2012Giving Shape to Ideas: Innovations for Bringing New Values to Society Tokyo (October 2, 2012) - Konica Minolta Holdings, Inc. (Konica Minolta) has published its CSR Report 2012 (English version) online to inform...
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Update on 2232/2238
This email is a quick update on the Aficio 2232C/2238C specifications andcapabilities. Although we make every attempt at providing the most accurateproduct information, specifications can change as we are in launch kit andbrochure production. As more...
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End-user Rebates for Ricoh Color Printers
Subject: End-user Rebates for Ricoh Color PrintersDear Authorized Ricoh Dealer Sales Representative,Ricoh has announced End-user Rebates on the CL3000e ($200), CL2000N ($100) and CL2000($50) for February 1, 2005 to March 31, 2005. I am sorry to inform...
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Methodist Healthcare eliminates hundreds of paper forms,
Methodist Healthcare eliminates hundreds of paper forms, saving millions of dollars and freeing up space. By Marianne Kolbasuk McGee InformationWeek August 27, 2009 03:24 AM Digital medical record systems should reduce the vast amount of paper that...
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Toshiba Shocker
TO: All TABS Business PartnersFROM: Mark MathewsDATE: May 1, 2013RE: Important AnnouncementIt is with deeply mixed emotions that I inform you that I am leaving Toshiba. My last day will be Friday, May 3rd.The month of May marks my 20th year of service...
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Print/Mail Consultants Announces PMC Writing Services
ARLINGTON, TX – Tue. March 9–Print/Mail Consultants, a consulting firm serving the document industry, has announced the launch a new division. PMC Writing Services leverages the firms experience and knowledge of the document printing and...
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Ben Stein Sues Kyocera Printers, Ad Agency for Political Discrimination
Ben Stein Sues Kyosera Printers, Ad Agency for Political Discrimination by Hollywoodland DHD: Economist and writer and humorist and actor Ben Stein has filed suit against Kyoscera Corp and advertising agency Seiter & Miller alleging that an agreement for him to appear in TV commercials was illegally breached because of his personal and political beliefs about global warming. Steins memorable jacket-and-tie deadpan persona has figured in numerous TV commercials and appearances.