Tagged With "Install a Ricoh Copier on a Mac"
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Re: What's the weirdest place you've sold a copier to?
Jason, I changed the word system to copier, hope that's ok. I gotta give that one some thought, sure I'll have something for you
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Re: All Ricoh A4 devices = no stapler
The 501/601 are based on a Kyocera MFP without a stapler, so Ricoh didn't have much of a choice on that one. Agreed that its a disadvantage against other A4s, so with Ricoh you will either have to sell the C401 with a finisher or an A3 MFP for the foreseeable future.
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Re: All Ricoh A4 devices = no stapler
$650 on a B&W A4, $615 on a color A4. Ricoh is missing the boat one this one...
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Re: What's the weirdest place you've sold a copier to?
Can't take credit for it, but one of our reps sold a colour copier to a strip club. Let's just say that they were printing a LOT of 11x17 posters....
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Re: What's the weirdest place you've sold a copier to?
About to hit 17 years in the industry now so seen a few.. Sold a scanner to a strip club, I was new to the industry and just a teenager at the time - made the mistake of asking what they wanted to scan Had a "serviced" copier in a massage parlour (inherited the install base so I cant take credit for this) Sold/installed copiers/MFD's to both of the last two Prime Ministers offices/houses Installed a fax machine INSIDE a jail, there was a very dusty gap and some cables on the desk so I asked...
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Re: What's the weirdest place you've sold a copier to?
Wow, those are some great install! Not a copier, but I did sell a cash register to strip club once.
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Re: 57 Days of Selling "Day 44"
Love it Art! I had a day of running around with a networking luncheon followed by a training for a new device that I sold earlier in the month and stole from Sharp. I was extremely late to the party with this deal but they already had a canon that was very old and decided they wanted another canon and on top of that wanted someone to deal with local over Sharp and Ricoh direct. Then I was walking into the grocery store on the way home and got a call from a person I quoted a machine to about...
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Re: 57 Days of Selling "Day 49"
Good Luck Art Still holding on to that $20 bucks!!!! Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: 57 Days of Selling "Day 55" The Last Two Days
Good Luck Art I still got that $20 bill riding on you!!! Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: 57 Days of Selling "Day 55" The Last Two Days
Wish I had a few that I could give. The stocking is empty!! Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: COVID19 "Remote Working" Day Eighteen of Sales
People always like getting free stuff. Two promo ideas 1). Offer 1-5 free color banner prints to your clients and prospects.. Many copiers can now print banners up to 12"W by 48" L . This feature is often not promoted. It costs you almost nothing but the customer might perceive as having value. It could be "Open for Business", "Happy Birthday," "Grand Re-Opening", whatever. The customer can dictate the content. You can add a little logo in the corner of the banner "supplied by ABC Copier...
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Re: COVID19 "Remote Working" Day Eighteen of Sales
I like the second offer, yes people always like free
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Re: Kyocera finally launches color inkjet PPS
The vacuum lct looks like the Ricoh LCT. Any chance Ricoh will rebrand this like Kyocera did to the 8200 series?
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Re: Kyocera finally launches color inkjet PPS
Yup, agreed I heard from Kyocera peeps that many of the accessories are the same as the Ricoh accessories. I'd love to see the print quality on this printer. Kyocera send me some print samples!
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Re: Post-Virus We Must Defeat The Zombie Companies!
We generally do not build in prepaid copy/ print blocks into our leases. We do give away free copy prints up front but only intended as a short term bonus. We do normally charge a $25.00 minimum monthly maintenance fee but have waived that until the economy rebuilds momentum. I am in Canada, lease vendors are currently offering 90 day payment deferrals added back on at the end of term for those customers who request them. Leases expire every month and customers are happy with the equipment...
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Re: Will outside Sales Rep's go away?
In a way its already gone to the internet and away from the outside sales rep........at least for stand alone printers and A4 devices. If all someone needs is a printer or an A4 to be used for basic printing,scanning and copying.....face it, they really don't need us already. If you've been at this a long time you probably remember the days when you sold a lot of A4 machines to small offices. 20 years ago if you needed an A4 you called a copier dealer. Those days are gone for the most part.
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Re: Ricoh Copy Output Tray for MP 9002
5 hours today spend on finding these trays. Yes, I finally found them. Seems Ricoh USA was the only one to discontinue these trays. After searching the internet again I then resorted to calling a contact in the Netherlands and South Africa. These out put trays are available through Ricoh Europe, thus if you need one please PM or email me and I can get you the contact person. Art
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Re: Ricoh Copy Output Tray for MP 9002
Yup agreed. I'm working with Copier Solution Shop in the Netherlands for a third party replacement. In addition for right Ricoh Europe is still offering these. I have a contact and can get more. Thinking sooner or later they will run out also
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Re: RISO ME9450 Questions
Aside from RISO's SF5130, all of their duplicators now come standard with a network card for network printing. However, printing from MAC OS requires ordering a Mac Driver which requires a license key ordered from RISO - doesn't cost anything to order. Also, RISO's Mac Drivers are always behind with current Mac OS versions. They haven't released a driver compatible with OS X 10.15 even though it's been about 6 months since 10.15 was released. Sorry I'm late to the party.
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Re: 11 x 17 Printer
Ricoh makes the SP C842DN and it's a beast. Works day in day out with little service intervention. Here's the link https://www.ricoh-usa.com/en/p...r-printer/_/R-408106 Sharp or Brother does not offer a stand alone 11x17 printer?
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Re: 11 x 17 Printer
It has to be laser and heavy duty like that Ricoh you’re talking about. Brother has inkjet and Sharp has small stuff. They are expanding the department so volumes will go up. So it has to be heavy duty
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: Ricoh Pro C5300
Not that I know of however I will check on my end. It's about time for an upgrade also. IN addition I'm changing the title of this thread to Ricoh Pro C5300 so it can be found a little easier if someone is searching on the site
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Re: Ricoh Pro C5300
this is pretty cool, check out this page on Ricoh Japan site, use google chrome as your browser and then right click to select translate on the site https://www.ricoh.co.jp/pp/hep/
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Re: 11 x 17 Printer
In addition to Ricoh, HP, Kyocera, and Xerox all offer a few A3 SFPs that are in the 50-60ppm range.
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Re: 11 x 17 Printer
Thank you for that info. Good competitive info! I don't carry those brands for this deal.
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Re: Ricoh Pro C5300
I tried to get more details from my Ricoh production rep, he tells me more info will be available towards the end of the month and that was it, hoping for some big changes, especially in the LCT area.
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Re: Ricoh Kodak Replacement
I've heard of nothing, but if you go on the Ricoh Japan site there were a couple of cool looking black only print devices.
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Re: Things getting weird for Xerox Dealers
Very strange. I interact with the CRG on a regular basis and have had no indication of reduced staff, etc. I can’t comment on your issue with parts as we do not rely on xerox to send our parts, we stock and replenish out of our own warehouse. No substantial difference between xerox parts on b/o than Canon or HP. Not nearly as bad as Ricoh. We dropped the ricoh product years ago as we couldn’t handle the constant toner b/o issues. Parts I can somewhat understand, but toner? Hope that your...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, or does West McDonald look like Wolverine? I watched the Seat-Based Billing video that was posted from the Top 100 Summit. Definitely some interesting points going back and forth. Print Audit has done a great job of persistently marketing seat-based pilling to the copier industry.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Tx, awesome post! The conclusion for managed IT was at our own round table and not the general audience. One of the dealers in my group is heavily involved with managed IT, and thought it would be great offer. Yes, it was stated that MNS is only used by copier dealers and should be referenced to what you described. TY for the awesome reply!!
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, it seems that the general rule of thumb for the copier industry to end users is "the take or leave approach". Meaning, come hell or high water we're not going to change the way we bill, the way we support, or the financial solutions that we offer. While I was at the Top 100 conference, a rep from Wells Fargo spoke about the billing options that they now have in their leases. One of the options was for seat billing for managed IT services. My thought is that if it's available...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: When is Net New Business not Net New Business?
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
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Re: Target GP Margins
Thanks for the replies. Sounds like I'm about right with where my GP should be. txeagle: I know the feeling of those slim margins where everyone is dropping their pants!! I can make more GP on a single refurbished copier in a commercial account than 8 machines at a major account.
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Re: Target GP Margins
I know everyone is just ball-parking it here but these questions are really hard to get dependable answers for. Most sales reps do not know what the dealership markup is prior to establishing sales cost so a 20% markup might actually be 40% from cost. The other is the compensation package. If there is compensation based on clicks or a click incentive, GP becomes less important. My payplan changed this year from being GP based to being revenue based. Consequently, I just sold a 22 unit deal...
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Re: Target GP Margins
Jason: Take a look at the RBS quote that posted yesterday! It states, their "best" price the first time. In essence they are teaching their people to be just "order takers". Even the Ricoh web site is no listing MSRP with lines drawn through the MSRP to indicate they are discounting. I have no problem with discounting, however there is no reason to put the MSRP on the site and then draw a line through it, the only reason that is done is to initiate a call to their in-line order taking ...
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Re: When did you first learn about the industry
Jason: They are awesome!! Especially the one of the left, givin the "eagle eye"!! Congrats.. I learned about the industry from state sponsored copier tech training course.
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Re: When did you first learn about the industry
Honestly, it was when I walked in the door for my first interview. I remember the individual interviewing me mentioning that they sold Ricoh equipment, & the only frame of reference I had is that Ricoh sponsored the "Call to the Bullpen" on MLB games at the time. Before I got into the industry, I could not make a straight copy on the first try if you paid me, because I never thought to use the document feeder & could never get the original lined up on the glass. I knew about all of...
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Re: Toshiba now has tier based CPC's?
I pretty much never see anyone proposing Toshiba color equipment, so I haven't seen this. There are a few Kyocera dealers I've seen proposing their tiered color billing capabilities. What shocks me is that no Ricoh dealers have started marketing this. The Cxx02 series & Cxx03 series have the ability to report multiple tiers of color coverage for billing purposes, but in a market with 7 dealers + RBS selling RFG products I have yet to see a single dealer pushing it.
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Re: Toshiba now has tier based CPC's?
Ricoh hasn't even made us aware that those systems can do that.... I don't ever hear of anyone talking about the tiered rate. I wonder if, for once, everyone is on the same page and wants to keep it at a full page of color cost regardless. I hope it stays that way.
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Re: Toshiba now has tier based CPC's?
Our Ricoh SSS told us about it. I'd love to be the first one to push it & make everyone else react. Plus, it would improve profitability if we could charge a higher rate for higher page coverage.
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Re: Toshiba now has tier based CPC's?
In Canada, no such plan exits nor am I even aware the capability exists within Toshiba copiers. In my market, multi-tier pricing for color does not comes up in competitive pricing. For a 25 cpm, pricing seems to be holding steady at $0.010 Black and $0.070 color for single units. I have seen less and sometimes we move the cpc around a bit. For example, when we set up a copier we build the initial toner costs into our equipment costs. That gives us 32,000 colour pages to play with.
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Re: Ricoh & Epson = "perfect together" NOT!
Even "Oceania" Ricoh has the W2401. Even though it's not an upgrade it would help with price sensitive deals.
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Re: Ricoh & Epson = "perfect together" NOT!
Jason, Talk to KIP again I have never heard of KIP asking dealers to stock machines(maybe one for the demo floor). Plus KIP is releasing the new 800 series next month and these machines look like they should be good sellers. 8 full color "D"s per minute and 10K less that the Oce colorwave. We sell or have sold all the major lines of wide format, KIP, Oce, Ricoh, even going back to Xerox. All our sales reps and techs prefer the KIPs. GR
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Re: Ricoh & Epson = "perfect together" NOT!
2014 Toner based Wide Format sales. Seiko 1.8% Ricoh 24% OCE 33% KIP 41%
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Re: Ricoh & Epson = "perfect together" NOT!
The Epson thing is a joke. You can buy it on-line for less than you can buy it from Ricoh and so can your customer. I've got a customer right now who is at end of term on a 48 month lease on a LW426 and I have no choice but to go back to them with the exact same machine......oh and my cost is now higher for that same machine thanks to Plotworks (which gets thrown in the garbage). Would love to have KIP now.
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Re: Ricoh & Epson = "perfect together" NOT!
Number seems kinda low for OCE! Originally Posted by GR81: 2014 Toner based Wide Format sales. Seiko 1.8% Ricoh 24% OCE 33% KIP 41%