Tagged With "Cost Effective"
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
More than a few copier/ printers are manufactured in Thailand and the Philippines due to low labor costs. I do not know but I think these products tend to be more low end A4 and printer products. I think most A3 product is made in China. I can only speak for Toshiba but I know the majority of North American toner is made in North Dakota. As I am from Canada, I am hoping with fingers crossed that this very likely US tariff war with China will not effect us.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
Canada charges a 270% tariff because the US has a massive over supply of milk production. If US dairy product was to enter Canada without tariffs it would destroy our perfectly working dairy industry. Why should the USA be allowed to destroy our milk industry so as to partially solve a problem created within the USA? Besides, how do you think Canada maintains its "free" single payer health care system. It is by charging high taxes on all consumer purchases. I do not think that anybody thinks...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
The Trump Administration today announced plans for a new round of $200 Billion worth of tariffs against China. https://www.cnn.com/2018/07/10...ffs-trump/index.html Copy machines were on the original list but but were taken off leaving parts and consumables subject to a 10% tariff. It seems most suppliers have not taken actions to increase their prices. On the new list which could go in effect sometime after Aug 30th are: 8443.39.20 Electrostatic photocopying apparatus, operating by...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
I, for one, don't care much what Ricoh thinks about my selling options. Tariffs also have a way of redirecting business decisions. China may sease to be a viable place for manufacturing. No manufacturer has 100% of their maunfacturing being done in China. No matter what, the effect of any tariffs will be watered down by whatever manufacturing that is being done elsewhere. I would really love to see something that tells what % of manufacturing is being done in China broken down by...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?
from today's Leasing News. Ralph Petta Reaction to Tom McCurnin's "Is the Disclosure Too Complicated? of SB 1235" [ http://leasingnews.org/hires/petta_ralph2018.jpg ] From: Ralph Petta President and CEO Equipment Leasing and Finance Association 1625 Eye Street, NW * Suite 850 Washington, DC 20006 "Allow me to take exception and set the record straight with respect to Mr. McCurnin's statement in his September 21 article(1) about passage of disclosure legislation in California, SB 1235 that...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
What came next with some dealers in the Oz market, was a guarantee that the client's copy costs would not rise annually, above a maximum of 10% which most clients would agree to. Or that it would only rise by the CPI, which these days is a joke of a deal, as it is only around 2%. But some now guarantee to hold the pricing for the term of the rental agreement, which at 5 years is just down right stupid.This has now become a lot more prevalent, as weak salesmen sell (if you can call it...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
Wallingford Thanx for this! From your thread I can tell we all have most of the same issues. Anyone else care to help with their first experience with CPC?
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I've only been around 9 years, but when I first started, we were selling the old Ricoh AP3800CMF (A3 color printer w/ a scanner kit attached to make it an MFP) since the 1224c/1232c was such a bust. In our Service Agreements, black toner was included in the CPP, but color toner was billable. When trying to get those customers to upgrade to the 2238c, I would create a cost per page analysis (since toner was included in our CPP for the 2238c) and had several furious customers who thought we...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I remember it well and at ComDoc, in the early 80's we sometimes put the offer out there without it being a formal price plan. I think the customer realized that a lot of the toner they purchased and stocked was useless at end of the machines life. It was like a primer with a customer who had that and TCO on their mind, it was a way to close them. Equally, I remember taking it one step further in the early 90's with copy management - the first all inclusive (hardware, service, supplies)...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I remember a plan that didn't really take hold but it was a plan like the one John talked about and all accessories were proposed in the form of copies...you want a finisher, just commit to 10,000 additional copies per month. The CPC rate had an equipment portion attached to it so more clicks funded more equipment. If the CPC was normal plus .003, 10,000 clicks added $30/month which would fund $1,500 additional. Some customers that weren't willing to pay $1,500 would agree to 10,000 more...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
Wow! These are some awesome stories, I'm sure there are many more out there from some of our veterans, would love to read more.
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Re: 8 Talking Points for Selecting an Imaging/Copier Vendor
Hey Art, can I use this? You offer some terrific points that I would like to get out to my network. I would be happy, of course, to source you and your blog/website as the author. I would post to my company FB page and to my LinkedIn page as well. kathie
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Re: 8 Talking Points for Selecting an Imaging/Copier Vendor
No problem, please feel free and credits would be awesome! Just double check my grammar.
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Re: 8 Talking Points for Selecting an Imaging/Copier Vendor
Art Some very good points here, for both a buyer and seller. So often a seller is focused on one aspect of the deal with others being and economic time bomb. I think offering the professional "bowing out" of a price deal is necessary to consider, as just when you think prices couldn't get lower, they do. Taking an approach towards a true, mutually beneficial deal will either get appreciated, or get your on your way towards finding one.
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Re: 8 Talking Points for Selecting an Imaging/Copier Vendor
I am helping a dealer set up a new webpage. I have read that helpful tips like the above help Search Engine Optimization (SEO) drive more traffic to your website. I will attach the same and use P4P as a reference.
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Re: 8 Talking Points for Selecting an Imaging/Copier Vendor
Art, ballsy on declining to propose. Love it!
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Re: 8 Talking Points for Selecting an Imaging/Copier Vendor
There were few misspelling but I’m trying to become more forgiving. : )
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Re: Color Cost Per Page Poll for Segment 3 (produce 31 to 40 pages)
I am out of the office on annual leave until the 26th Jan. In my absence please contact 01983 406522. Thank you
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Re: Leasing Companies are not Exempt from Changes
Wow - that was quite the read. While there are a few details that I have a differing opinion on, I cannot agree more with Ray on the the fact that change is coming and the Leasing industry has not choice but to change with it. The question is not "will leasing companies change", but how much will they change and how much will they be able to change within their existing framework. Many of these leasing companies are part of larger banking organizations and will the regulatory and legal...
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Re: Leasing Companies are not Exempt from Changes
Thanks for commenting the first step to change is the ability to discuss why you should. As all of know change is usually a forced reaction unfortunately. I would say that the real disruptions to any deliverable are those which come from new places. too many see their competitors as someone like them. Today we all need to look in new places. Regarding Quicken I believe the mass market they attract are not 800 plus credit scores. The interest paid by end-users doesn't need to necessary be...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
Wes also stated that early adopters will see greater profits with flat rate billing. Laggards will get in last and see the least amount of profit. Your statement about flat rate billing on RFPs will be more frequent in 2019. I receive many copier RF's Ill have to read them more closely to see if the flat rate is in the t's & c's
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
Will somebody please explain to me how you can offer unlimited prints at a fixed price, when your cost varies with the actual volume of prints? The only way flat rate is possible is the fact that print is declining, and you use that as a smoke screen. Flat rate is, as I understand it, like leasing or selling a car to a customer with free limitless gas and miles at a fixed monthly price. Obviosly you have to have escape doors in your t&c's - my customers will find out right away. When we...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
I was hoping some one could chime on this. Let me see if I can get Ray's attention on this
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
Anders good questions. Flat Rate billing is simply a billing method. The most vital component is understanding cost. Our industry has known customer volumes for decades. We also know it’s declining. Customers’ will not change printing behaviors based on billing. Obviously, each dealer will determine their T&C. The smart ones will focus on controlling cost of labor and increase their FCE, they will sell the right equipment in the right volume band, and they will understand the importance...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
I believe it's location, location,location. What is usually hot in the city is not always taken up as practice in rural areas. With the help of units being able to email meter reads it removes the "annoying" part of collection meter reads. I am with the first guy as I am a long timer(35 years) and agree with his assessment
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
Well, I am old timer too my friend. However, I learned along time ago geography does not stop progress. The new competitor who comes to the rural landscape won't deliver by the rules of the old way. I would image back when C.P.C took the place of the previous contract type. Many in the rural areas thought well, that will never happen out here. Well it did.
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
Thanks for commenting I am not worried about labor, I am more worried about consumables and yield parts. Our mif (mostly SMB) is producing less b/w and more color. And we have many customers who has outsourced large print jobs - fx. real estate agents who prints flyers. I am sure that they would bring that back home if the only cost is time and paper. So, some may change their behavior. Collecting counters is not a big deal any more - we are a Ricoh reseller (since 1980!) - and most of the...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
The difference in our iDaaS model is that volume DOES impact cost. Other flat rate model offer a rate with no impact on volume. Our program uses the current customer volume, service efficiency, margin expectations as well as our data on over 4 million devices to help remove the variables and concerns over switching to a no meter billing model. We can also adjust for color ratio's. So with the possible exception of print for pay, production and maybe some schools there is no reason not to...
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Re: How One Simple (Smart Phone/Tablet) Print App Can Help You Close More Orders!
sounds like a great tool in the right hands. Thanks looking forward to the meeting,,,
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Re: How One Simple (Smart Phone/Tablet) Print App Can Help You Close More Orders!
Art, once the app is downloaded, how do you get login information. Is this a software as a service? Is there a monthly fee? Thanks!
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Re: How One Simple (Smart Phone/Tablet) Print App Can Help You Close More Orders!
There is a monthly fee, sign up for the webinar for the 9th or the 15th of February please, here is the link https://www.p4photel.com/calendar
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Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
Well, it happened some pioneers in the print industry are delivering an as a Service model. The Participates of the Imaging Channel must respond and deliver print equipment, its supplies, it’s parts, and its labor to repair in this as a Service model. A fixed cost for a product which eats consumables. Some in the industry are beside themselves and will more than likely lose control in how they proceed unless of course, they move forward timely based on knowledge over desperation caused by...
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This Week in the Copier Industry 5 Years Ago, The First Week in December 2013
Okay, we're back to doing three of these a wee. Where we look back on the threads from, 5, 10 & 15 years ago Enjoy these threads from 5 years ago this week! Canon U.S.A. Unveils Océ VarioPrint 6000+ Series of High-Speed, High-Volume Digital Production Printers Art Post · 12/5/139:45 PM deliver critical savings to print providers. This black-and-white printer is ideal for burgeoning industries -- such as on-demand, digital book printing -- due to its registration accuracy, outstanding...
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Is This the Beginning of the End for the Padding of Lease Rates?
First off, I'm no expert in the equipment leasing business; however, but I have some peeps that are. A few days ago I caught a thread on Linkedin reposted from @KeithHachey (Americorp Financial LLC). See the pic below. The first item that caught my eye was the hashtag #leases and then the text at the bottom for "Impact of Senate Bill 1235 on Equipment Leases. Of course I followed the link and it lead me to the web site for the State of California Legislative for Senate Bill 1235. Bill 1235...
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This Week in the Copier Industry 15 Years Ago, The Second Week in July 2003
It's Sunday night, I start vaca on Wednsday of this week. Not a lot of stuff from last week, except for the additional tariffs that will go into effect the first week of August. We're not sure if copiers are included this go around. Enjoy the threads from 156 years ago this week! Sales Training Help 7/15/034:56 PM December 31, 2011 - Sales Training Help - Click Here Industry Analysts, Inc. has been developing customized industry training programs and materials for over 30 years. Major...
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The Flat Rate Program "The Good, the Bad & the Ugly"
If you've been around as long as I have, then you're old! No, really it's that you've seen or heard about some of the coolest marketing programs from our beloved copier manufacturers. One program has recently has a ton of chatter on the Print4Pay forums lately. That's the KonicaMinolta All inclusive unlimited click program. I first heard of the program through one of my Linkedin connections and he was touting how awesome the program is for clients. In fact he's authored his success on the...
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This Week in the Copier Industry 10 Years Ago, The First Week in August 2008
A little of news this week is that the US Dollar is growing stronger vs the Japanese Yen. When this has happened in the past Japanese copier manufacturers have decreased pricing here in the States. When you couple this with the Chinese tariffs that may go into effect this week, it could mean that our industry may not see price increases. Japanese manufacturers might just bite the bullet on the increases in order to keep boxes moving out of the plants. BTW, the dude in the picture, had just a...
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Leasing Companies are not Exempt from Changes
Those in the technology industry face many challenges caused by innovation, new competitors, and changing buyer habits. Regardless of your core function in the technology deliverable whether you are a manufacturer, software provider, lessor or a reseller who delivers equipment and its services to the end-users, no one can assume yesterday’s circumstances will remain relevant tomorrow. Today all leasing companies in the channel are delivery models based on a monthly payment where hardware is...
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3 Dead Giveaways That You Are An Empty Suit
A true sales professional thinks before they act. They plan, prepare and practice as they build a structure of success. They lead with intention, and become the example. A great sales professional is precise with their decisions by aligning their vision and values to earn the respect of their clients. With purposeful intent, they engage in heartfelt activities benefitting those around them. And this is what your clients and prospects crave, right? They deserve a sales professional who is...
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This Week in the Copier Industry 15 Years Ago, The Second Week in November 2003
So it was fifteen years ago that Ricoh launched the first GBC puncher. I remember it well, chads were evenly distributed through out the entire device! One of my accounts had to vacuum their GBC puncher once a week. Enjoy the threads from 15 years ago this week! Toshiba America Business Solutions Introduces the Flagship Model in its Workgroup Color Printer Line Boston Mike · 11/10/036:05 PM in TABS color printer product line. Boasting a powerful 600 MHz processor and 256 MB of standard RAM...
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This Week in the Copier Industry 5 Years Ago (First Week of March 2014)
Avoid Insulting the Customer Obvious, right? Well, people do it without even realizing by using comments like "did you understand that?" and "are you following what I'm saying?". This automatically shrinks the customers' intelligence and ability to catch on. It is down to your own ability to make the customer understand and therefore if you feel the customer is failing to do so, use comments such as "did I explain that clearly" and so on. Enjoy these threads from 5 years ago this week!
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This Week in the Copier Industry 5 Years Ago (Second Week of February 2015)
It's Friday night and late. Tuesday evening I traveled to Atlantic City for our annual showing of wide format copiers and white boards. Our event started Wednesday in the AM and lasted until 1PM today. I'm getting too old to put in 10 hour days on the show floor (lol). I love doing them because of the interaction with potential clients and you never know who you're going to meet. We brought the BIG 65 inch white board and it was the sizzle that we needed to catch all of those prospects. All...
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This Week in the Copier Industry 5 Years Ago (Second Week of April 2015)
For each of the next few blogs I'll be inserting some tips from what other dealers and sales peeps are doing on a daily basis from around the globe for staying relevant with their clients and prospects. 1. Promote yourselves and our business daily on social media Enjoy these incredible threads from 15 years ago this week! This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of April 2005 Art Post · 4/12/157:15 PM . Built-in Wi-Fi in printers could make a tech's 4/18/05...
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COVID19 "Remote Working" Day Two of Sales
Today is the day! Spent most of the morning prepping for two on-line meetings from about 8AM-10AM. I wanted to make sure I had shot at getting at least one of these in before the end of the month. Both are with two existing accounts. My first meeting was 11AM, my second was set for 2PM. I also spent about and hour getting connected to Microsoft Teams which is also one of our requirements while working remotely. More to come on this. Just about 10:AM I received an email from my 2PM and he had...
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COVID19 "Remote Working" Day Five of Sales
I'm not sure where to start...., the fact that the tri-state area is closed except for essential businesses, New Jersey is now in the top three of Corona Virus infections, the 8PM-5AM curfew in effect in NJ, the State of New Jersey releasing 1,000 prisoners from jail because they may have been exposed to the virus. I guess my message to everyone is that every day that passes we're getting closer to the day that all of this will be over. The fact that I'm continuing to work and prospect (not...
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This Week in the Copier Industry 5 Years Ago (First Week of April 2015)
Since the last two to three weeks have been less than perfect I figured we could reminisce when times were better. There's a cool little story about and event that took place in Jamaica while on a Presidents Club trip with Dr. Feelgood. That link is below! Enjoy these awesome threads from five years ago this week! Konica Minolta acquires printing business of Monotech Systems Art Post · 4/7/1510:05 PM NEW DELHI: In a bid to have direct interface with its customers, Japanese printer firm...
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COVID19 "Remote Working" Day Twelve of Sales
I'm going to start this a little different tonight. I'll start at the end of my day because that part of the day had a profound effect on the rest of the evening. Earlier in the day I text'd one of my clients that I have an opportunity with. The text was simple with "how you holding up". Since the churches are closed in NJ, I opted for the text rather than the call. I was also mildly concerned since there were many cases of the virus in his town and he's a bit older than me. Thirty of forty...
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This Week in the Copier Industry 5 Years Ago for the First Week of May 2015
I've been in the copier industry for 40 years. Our industry has always been somewhat recession proof since we provide technology services. With another round of lay-offs in recent weeks it seems our industry is not immune to COVID19. We must be prepared for doing business in a post COVID19 business world. Which means protection of our workplace along with putting safeguards in place to protect our clients while we are in their place of business. These plans need to be developed and finalized...
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Color Label Press University "Glossary of Terms" Part Sixteen, Course One
Over the last few years I've blogged about the importance for dealers to diversify to other avenues of print. Especially if they want to stay in the "break and fix" model for servicing and selling devices that print. One of those opportunities is color label printing. The list of the types of color labels is enormous. Bumper stickers, political stickers, custom groceries, branding, safety, food labels, CBD, beer & wine, cannabis, the list goes on and on. Post COVID19 recovery will...
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This Week in the Copier Industry 5 Years Ago for the Third Week of May 2015
Saturday morning here in Jersey. Looks like it's going to be a nice day while the we are still in lock down. I'm seeing more cars than every on the highway leading to Sandy Hook, thus the order of stay home is not being heeded by the regular people of NJ. Which is a good thing because people need to be living their lives as they want and not by what the government mandates. Enjoy our marvelous threads from five years ago this week! This Week in the Copier/Office Equipment Industry 10 Years...