Tagged With "conversation"

Art, this article is a quandary that I'm sure everyone's experiencing more of. It's often you field the email request or phone request with the information they think they need and "just send me a quote". Unless they're a solid customer I almost always push for and get the appointment. I usually leave a voicemail, but not with the information requested, typically I ask for a call back and then also follow that up with a quick email saying I left a voicemail, give me a call back. I can attest...

Art, well put and so true. We have to use the technology advances of email and vmail to keep up with the pace. We have to be very careful on choosing between the live personal transaction or electronic. First, if someone doesn't know who you are through a preceding live chat, there can be misinterpretation of what you leave them. They may not know how to take it, or ignore it regardless if the message conveys value. We always need to take into account that we don't know when an electronic...

TML Hopefully our VP of Major will be in today and we'll find out how that went. I will let you know. Art

John I'm going back to the eighties now, I will not email, fax, mail or give a pricing over the phone. If that's not acceptable for the client then they can go find someone else.

In the scenario your VP asked you about, I would let them know our typically delivery/install process and the associated timelines and would ask if they would like me to email them the necessary paperwork or schedule a time to review it together. If the contact says yes, we're likely moving forward in the process. If he says no, it makes it easy for me to find out why he is asking & gives me a platform for uncovering and addressing his objections. I would withhold any mention of...

Cone of Silence Muchof the content that I use for my blogs comes from the daily grind of selling hardware & software. There will be days when I hear something unique,have a conversation witha client or aspark if imagination that will cause me to write. Actually, yesterday wasone of those days.Our VP of Major Accounts came over to my humble abode of 24 square feet and asked me about an he email he had received from a potential...

New to site, lots of a great information here!  We are a Service Bureau with over 25 years experience in converting all types of documents, microfilm/fiche, and large format conversions into practically every ECM/Document Management solution out there. If anyone has questions on large volume conversions, shoot away. Happy to help. We partner with many Copier re-sellers as well. All the best, Geoff Erwin VP ViaTRON Systems, Inc.

Since the invention of xerography, copier sales people have possessed one critical skill: they are able to drive conversations. As we step into the bold new world of social selling, nothing changes. Until you start a conversation with someone, nothing happens. The Art of Social Conversation In face-to-face encounters sales reps look for any way to start a conversation. Sometimes the topics are business-related. Other times they are more personal.  Whether you are talking about a...

BURLINGTON, Mass. & LAS VEGAS--( BUSINESS WIRE )-- Nuance Communications, Inc. (NASDAQ:NUAN) today announced that its Dragon Drive connected car voice technologies power the in-car infotainment systems for BMW Group vehicle models in 2015 and 2016. The BMW Group 7Series was the first to hit the market this year featuring a conversational user interface built with Nuance’s hybrid embedded-cloud voice recognition, natural language understanding (NLU), barge-in and text-to-speech solutions...

The coffee meeting is the Swiss Army knife of networking. It’s a low-risk way to meet new people, swap advice, and lay the foundation for a more substantial relationship. I f the concept of a coffee meeting is foreign to you, you only have to remember one guiding principle: never, ever waste the other person’s time. They are providing their time, their most precious resource. The good news is that the bar for coffee meetings is pretty low. Most creatives can likely tell you of meetings that...

We have an ink cartridge that holds 100ml he cost for the cartridge is $65. $65/100 = .65 per milliliter of ink I'm told that the amount of ink used in a standard wide format drawing would be under .1 milliliter per square foot. Let's call it .1ml for one square foot. The cost would then be .065 per square foot. Is this correct?

According to my cost sheet from Canon, the IPF (5-ink) models average 0.012 to 0.029 per sq. ft. in ink costs when printing monochrome cad drawings.

Glad you like it, it's nice to have you on the site, and I'm sure you can help all us!!

Most of your business’s prospective customers will not buy from you instantly. You cannot simply introduce someone to your products or services once and expect that they will go the rest of the way by themselves. Unfortunately, this simply isn’t true. The first point of contact is important, of course. You never get a second chance to make a first impression. But many salespeople and marketers make the mistake of crafting a perfect sales email, holding a great meeting, or running a fantastic...

In a previous post, I posed the question, "Should copier sales reps leverage the power of branding to differentiate themselves to rise above the noise?" My answer, an absolute yes! I don't care if you sell Ricoh, Canon, Konica Minolta, Xerox, Toshiba, Sharp, Kyocera or the other multitude of manufacturers; they are all copiers which do virtually the same thing. "What you do makes a difference, and you have to decide what kind of difference you want to make", Jane Goodall Dealer Principals,...

Market Overview: The conversational artificial intelligence market is experiencing significant growth as businesses and organizations across various sectors recognize the potential of AI-powered chatbots and virtual assistants in enhancing customer interactions and improving operational efficiency. Conversational AI technology enables machines to understand and respond to human language, enabling natural and seamless communication between humans and machines. Conversational AI utilizes...

meeting discussed the potential impact of recent election outcomes on the office technology sector, alongside the Cannata awards recognizing industry achievements. Conversations included the integration of AI within the copier industry, highlighting a client's request for digital seals, and the implications of AI on business decision-making and sales processes. The group also critiqued the high costs of AI training, advocating for critical thinking as a vital skill in leveraging AI. Upcoming...