Tagged With "Ten Tips"
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Re: Top Ten Copier & MFP Quotes for November 2016
What’s happened to our membership? I didn’t opt out! Sue at Copy-Fax
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Re: Slumps Happen... 3 Tips To Beat the Sales Funk
The only tip I know of is to work your ass off. Slumps are directly related to not working hard. The hardier you work, the luckier you get!
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Re: MPS and Linux HELP!
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Charity Suggestions
Thanks for the tip! It'd be great if everyone posted their personal favorite charity! The hunger site has a similar site http://www.theanimalrescuesite.com where they donate free food to animal shelters just for you visiting the site and allows you additional methods to give. One of those is: Feed a rescued Marine mammal.
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Re: CBS NEWS REPORT ON COPIER SECURITY
I have seen statements on return forms from lease companies that state that the leasee is responsible for securing data that may be on the HDD. Regarding the show, CBS producers get paid to make reports for "good TV". I heard about this HDD concern a few weeks ago in an early morning "tip" from Clark Howard on CNN a few weeks ago. I Googled it at the time and found a print article. I think that the concern is valid but I think that it probably the hard way to find personal information. As...
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Re: A4 Page Volumes
We are currently seeing a correction in the market. What we sold for $15,000 three years ago we are now selling systems of equivalent value for less than a third. The market is largely oblivious to the selling features that used to give the higher priced systems their value. They didn't need the features to begin with. We are only seeing the tip of the iceberg..... New channels of distribution for enterprise print delivery, channels that tend to work off less robust margins than copier...
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Re: Memjet Color Printers to the Rescue?
I see these types of products making a serious impact on our business. From what I see from the video, I can't remember ever seeing a color laser that would be able to output documents that fast, especially with the envelope output. It's the tip of the iceberg with probably faster products to come down the road. Potential Users: Churches Colleges CRD's Print Shops Anyone else care to add to the list of potential markets?
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Re: Dealer Management Software
Thank you both Rick and Jason. We will definitely have them go over service contract invoicing and modules in great detail when we view the demo to see if it will suit our needs- great tip. Jason- being a user of both systems, your recommendation will weigh into my decision. Thanks again!
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Re: Cloud Printing
I just had a customer ask me more about collaborating files, he's sick and tired of zipping files and the emailing back and forth and can't keep track of the revisions to the documents. Other than this customer, we have many customers with sharepoint, plus we consult and install sharepoint. I beleive we're just starting to see the tip of the iceberg!
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Re: Windows 8 Compatability
FYI. To be technical, Windows 8 introduces SMB V3, improving security features among other things. http://www.windowsecurity.com/...SMB-Connections.html Although supposedly backwards compatible with SMB V1 & V2 found on most current MFPs, the transition is not quite as seamless as Microsoft hoped for. SMB V3 will likely require firmware updates from all of the copier manufacturers to be compatible. I have no idea on the Universal Print drivers until you try them. It is only a short time...
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Re: Are you a Data Miner?
Sure! How much time ya got? "Search engine optimization (SEO) is the process of affecting the visibility of a website or a web page in a search engine's "natural" or un-paid ("organic") search results. In general, the earlier (or higher ranked on the search results page), and more frequently a site appears in the search results list, the more visitors it will receive from the search engine's users. SEO may target different kinds of search, including image search, local search, video search,...
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Re: 100 calls a day, 240 minutes talk time a day, 4 opps per day
I re read this and if Art hadn't have posted this I would have ripped it to shreds. So here is my new and improved toned down sophisticated paragraph by paragraph interpretation of this. That is how it works. New Sales Managers increase activity requirements when there in't enough. So your on the phone 4 hours a day. So don't miss the goals. Tip recommend the sales manager stay with you after hours until maybe 9 or 10 pm 3 times per week to coach you and help you get better, in an email with...
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Re: 6513 volume
Re: Color Volumes on Aficio 6513 ricohaficio (43/M/Highlands, NJ) 7/16/01 5:23 pm Thanx for the tip, you really got to the meat and potato's of what we need to know. I have two 6513's in the field and both are doing well except for some minor problems (one with overscoring on the drum and the other printing a dark box at the end of the page) will keep you posted.
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Re: Soaring
We have had several meetings on it and was supposed to be on board by now but back-to-back-to-back bad months put things on hold. Are you operating on OMD or La Cross? The real power is the relationship this can have with your service and sales records. If you are looking into this seriously, I would like to maintain an open dialog as we tip toe down this path together. jim@cbs-digital.com
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Re: Help!
cool, thanx for the tip, do you have web link for them? We can keep it in our links section. Art
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Re: Ricoh Rumor!! New Strategy?
We just brought in a MFX-4550 for evaluation. I printed off all the comments on this page and gave them to my service manager, and he thanks you for all the good insight. We have a tip to share back, and Ryan and Art will be glad to hear this. That annoying "confirm page size" screen that you get every time you open a paper drawer? You can turn it off. Go into the Machine Set-up/Admin Set-up screens, and poke around and you'll find it. We'll let you know how the rest of the evaluation goes.
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Re: Sales Tips
"They're likely to offer a pat answer about price or prior loyalty, but if you probe a bit you might find your way to a more substantial reply" Art Post You know Art, the answer, I think, is likely in the last sentence of your sales tip. Far too many reps don't "peel the onion". Pat questions that receive pat answers to put together a pat proposal. Einstein once said that the definition of insanity... doing the same thing over and over again and expecting different results. And yet most reps...
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Re: Sales Tips
Rules of thumb...sell nothing but the need for an appointment on a phone call or initial call. Also never "sell" during your fact-finding for several reasons: 1.) The fact-finding process gets interrupted or stopped. 2.) You come across like a dog salivating over fresh meat. 3.) You tip your hand and lose some of the thunder you will get from your proposal. 4.) You inspire additional questions and thought processes that the prospect will then discuss with competitors. 5.) You may be...
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Re: Ricoh & Oracle
The problems I wrote about on this board were the mere TIP of the iceberg. When I think about the times it took me more than an hour to input a simple one-machine order because of that blasted !@#$!%^^&* Oracle system crashing...!!! Sure, the implementation is the source of the problem, but who guided the implementation? Surely Ricoh didn't do it on its own. Then, who didn't fix anything when their system wasn't working?
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Re: Tips on Buying Your First Color Copier
First of Six Tips to the customer: Tip #1: Buy a system that can handle 2 to 3 times the volume you'll think you'll do. Odds are, your color volume will grow and grow! Tip #2 When printing photo's make sure you know the print speed in the 1200 dpi mode! Tip #3 If you can get a duplex option, get it right away. Nothing is finer than a two sided proposal or quote in color! Tip #4 Understand your consumable yeilds and the average color coverage that the manufacturer quotes. Tip #5 Max the RAM...
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Re: KonicaMinolta Lease
thanx for the tip, I had one from about three years ago and sent off to customer!
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Re: Notice to All Copier Employees
Subject: Redistribution Experiment Today on my way to lunch I passed a homeless guy with a sign that read "Vote Obama, I need the money." I laughed. Once in the restaurant my server had on a "Obama 08" tie, and again I laughed as he had given away his political preference -- just imagine the coincidence. When the bill came I decided not to tip the server and explained to him that I was exploring the Obama redistribution of wealth concept. He stood there in disbelief while I told him that I...
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Re: Notice to All Copier Employees
Thanks for the laugh Art. Your last statement is priceless....
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Re: Panasonic Dumps Dealers, Keeps all but a handful!!!!
this is going to be just the tip of the iceberg. I doubt that in 5 years there will be more than 6 manufacturers out there
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Re: MPC 7500 Coated Paper Settings
I suggest asking your technical department. Glossy paper is not recommended for the Ricoh products. Try using a silk paper it works great. This tip came from a printer friend of mine which uses the Ricoh's in a pay for print environment.
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Re: Selling Copiers "Ten Tips to Keep the Pipeline Flowing"
Well said Art....especially the comment about offering a "low end" MFP... works about 40% of the time from deals I have tracked in my 21 year career!
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Re: Good Tip for You All
great tip, Art. sometimes it's the simple things that you don't think of that can help the most.
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Re: Aficio 240W & Plotbase, is it possible.........
Jason: Thanx for the tip, I'll give this a try on Monday! Art
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Re: Plotting in Black and White vs. Grey Scale
Well, Since I'm alone on this one I'll answer my own question in case anyone else does come across this. Apparently the 2 shades in vector graphics under the plotter settings is the fix. For the life of me couldn't figure out what the "black and white" button does because it didn't change a thing? Tip my hat to Ratio for making things easy!
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Re: 1022 Scan/Print
Jim - they don't have any - thanks for the tip. Any other ideas? Thanks Brad
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Re: incoming faxes to 5-7 different email addresses.
Hey, thats a good trick, Troy. Thanks for the tip.
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Re: Ricoh & Oracle
Thank you for posting this topic. It's a relief to be able to talk with other people in the same boat. My perspective is a little different, because I am the purchasing manager for our dealership and I have to deal with the time-consuming and frustrating challenges caused by this new system every day. What Docusultant wrote about the problems with the actual operations is true. Speaking solely about what has happened to us, we've have items lost off of orders (specifically, BKO items); we've...
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Re: Ricoh & Oracle
I have another tip I'd like to pass along. For some unknown reason, Oracle changed everyone's freight payment method to Collect. I don't know about you, but we find it pretty irritating having to drop what we're doing and immediately cut the carrier's driver a check. Our order processing person told me to write a letter on our letterhead and ask Ricoh to change us to "prepay and add." Be sure to specify exactly - wholesale, DMAP, supplies, parts, anything and everything that Ricoh ships out...
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Re: 2051 duplex copy from bypass?
copier_doc -- That was the reason tech support gave me when I called, and it is a very good point - I can't even get some of my customers to understand how to change the dial when they change the paper size. Jayson -- thanks for the tip. This way I can have the best of both worlds...it will do it if necessary, but it's designed to keep you from tearing stuff up. Thanks guys. I won't lose another one with this info!
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Re: Printer user codes
Thanks for the tip, IT Dude. I didnt even think of using the PCL driver. I'm going over Friday and will check it out then.
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Re: Kyocera Mita America Strengthens Line of Full-
Michaelle: Thanx for the tip, and I fixed it!
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Re: RPCS MANUAL?
Here is one that was given to me by the former high volume specialist from Ricoh Bruce Martin
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Re: Top Ten MFP Copier Industry Predictions for 2015
I really like number 4, and I believe #7 is going to happen sooner than we expected. I hold out hope as well.
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Re: Top Ten MFP Copier Industry Predictions for 2015
Not liking the Kyocera part of #4 at all. On the other hand really liking # 10 Add: Color equipment will become more prevalent with costs of color equipment continuing to drop and coming more in line with monochrome.
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Re: Top Ten MFP Copier Industry Predictions for 2015
5) - Canon bought a very large stake in one last year (Therefore). Locally hosted or cloud based.
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Re: Ten plus Tips for Cold Calling in the Field
I have two points I will add that may help him out. First, don't assume anything when it comes to customers and their money. We had a rep who we were working with one day and he drove by a building. I asked him why he wasn't stopping and he said look at that place, there's no way that guy has any money to buy a copier. Turns out this guy was a fairly big developer and that building was his new office. They had not started construction on the project yet. They went in and the office had a...
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Re: Ten plus Tips for Cold Calling in the Field
I also meant to add that as a newbie its important to know as many people as possible. I have reps who know many different people all the way down to the security guards at big facilities. I, like Art, probably don't prospect enough. I'm lucky to get 25 calls a week compared to my reps who probably do 30-40 a day, but still have about a 600,000 book of revenues each year. Even in a management role I can't get it out of my system to go out and sell. It's taken me close to 10 years but now I...
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Re: Ten plus Tips for Cold Calling in the Field
All great stuff. I'd like to add in a few more points. 1) Never use a cold call to sell, only to gather information. Receptionists and office managers are loaded with information because they are the primary users. Ask if they are having any problems with their copiers and you might be surprised with what you hear. 2) The 4 most important questions you need to answer in every cold call: What do they have? How long have they had it? Who is the decision maker? Who was their previous vendor? 3)...
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Re: Ten plus Tips for Cold Calling in the Field
My thoughts, some of which repeat what others have said, maybe in a different way: I cold call for information, phone call for appointments to a large degree. What I would add to Czech's 4 point list is to ask who they call for maintenance. That usually tells you, not only the company, but the brand, and if the receptionist doesn't know, then they likely don't have many problems. I almost always separate fact find from presentation. Too many reps "get an answer" then "do some selling", "get...
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Re: The Email Barrier
Never heard of join.me but I'm going to check that out. Thanks for the tip Art