Tagged With "Support for Windows"
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: MPS and Linux HELP!
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Savin SPC221SF and scan to email
Question How do I use Scan to Folder on Windows? Answer Documents scanned using your device can be sent over a network to a shared folder. To use Scan to Folder, follow these steps: Note: To send scanned documents to a shared folder on a computer, the correct user name, password, and directory must be set. Files can be sent to folder destinations on the following operating systems: Windows 2000 / Windows XP / Windows Server 2003 / Windows Vista Mac OS X Destinations must be registered via...
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Re: Industrial Label Printers
We sold two copiers recently to a Window & Door Manufacturer. One of the copiers had 4k clicks on it in less than a week so we thought we would have a good revenue stream. I have been thinking about these Label printers so I asked the client about how they use the ones that they already have. I was floored when the client told me that they plan to spend $100k this year on labels alone.
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Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups
Let's wait to see if these may be the best of both worlds. Comparing Ricoh to Canon, both of them are taking their first crack at monochrome A4 MFPs, so while they are competing against one another, they're primarily competing against perception that existing users of products from HP, Lexmark, Samsung & Xerox. From the TCO perspective, these should still blow HP's M4555 out of the water, at least as long as customers are buying OEM cartridges. Ricoh's A4 products will be great for Ricoh...
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Re: Phone App for Service and Supply Calls
I like the idea, but I bet the window on something like this would be fairly small. I've got to believe that e-Automate will be coming out with an app to do this.
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Re: 1060 1075 scan to email
You can do it both from the keypad and from a computer. I prefer to use SmartNet Admin. Install SmartNet Admin Single click (Select) the 1060/1075 in the window Look under Tools and Select Email Management Password is password Here is where you can add users to the machine. (Not sure of the exact steps since the company won't let me have a 1060 at the house.) Add a user, select email and you will see the place to put in the password. When you are finished adding users, upload to the machine...
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Re: How True!
Born in '69, thanks for the stroll down memory lane. Never failed a grade, but failed a test, ate worms, walked in my friends house without knocking and they did the same at my house. What we did knock was each other out a couple of times, well not completely out. Still walk around with both eyes, but my cousin did lose an eye by putting a stick in it by himself. Broke bones falling out of trees in my neighbors yard and crashing my bike. My friend ran over my knee going about 25 miles per...
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Re: VCGL Format...HELP!!!
This could do although the customer may not want to go through the motion. Purchase or "lend" the customer a copy of Adobe Acrobat 6.0? John Anderson or COPYME can you all help with this one? Benefits for engineering professionals Acrobat 6.0 Professional helps engineering professionals speed the document review process while ensuring accuracy and allowing easy creation of searchable electronic archives. Engineering professionals can now reliably exchange and review technical and design...
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Re: Citrix
This is a tough environement to work in. My IT leader is out for the week on vacation - so I can't get you any info until she returns. Printing is OK. The hook is in scanning. Citrix is nearly the same as Terminal Server - you know - "orange screens" that look like DOS screens. Normal window functionality doesn't work. Now our solution involved scanning to a folder on the network that both Citrix users and windows users could see. We scanned it there via the windows platform. Once the PDF...
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Re: SCANROUTER PRO WORKING WITH SAP
When you installed the LanFax driver it will install as a printer. Select that as the printer to print to when you click ok it will pop up the LanFax window that allows you to enter the tel number, a cover page, etc. If this is not happening make sure you downloaded the NT4 LanFax driver for the 2035/2045 and reinstall the driver. If you are still experiencing the problem contact your service provider to make sure the machine is operating within spec with the latest firmware installed.
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Re: 2090 Doc Server Application
Hey Guys, Once again, thanks for all the help on this one. The bad news is that even though the system is connected and printing, my plan to store the tabbed sections individually and print the job as a whole to the doc server still did not work. I thought that I had worked around my problems by using DTB to combine the multiple sections and send them to the doc server as a single job and then apply print settings. However, DTB will not allow the user to print to the doc server. So, I'm back...
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Re: Ricoh Catalog on your company website
We just have our webmaster link to the product pages on the Ricoh website (in another window, of course).
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Re: Global buysCOMDOC...yes you heard correct!
When a dealer is purchasing a dealer, this is the general guideline. Ignoring cost of funds, the company I buy will pay for itself in five years if you follow this model. Sooner if you improve results after buying the company. BUT. When a manufacturer buys, this goes out the window. If COMDOC was a $150M company, doing $75M in equipment sales with Ricoh, Xerox just bought a $75M sales gain along with the manufacturer margins that go with those sales. So every year they get the $15M we think...
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Re: Unable to Duplex Print from Mac 10.5 using InDesig
Cut and pasted from the Adobe forums: I upgraded to InDesign CS4 a month or so ago. I'm using a 2.8 GHz Quad-Core Intel Xeon, Mac OS X 10.5.7, and having trouble printing to two different printers. I had a margin issue with an HP Color Laser 5550, where I never had one before. Then today, I discovered that I could not duplex print to a HP Laser 3005, again this was never a problem with CS3. So needless to say this thread was required reading for me. Of course, the pdf work-around worked.
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Re: Oce end user wide format pricing
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Re: How do you manage Letter of Intent dates for your customers?
The only time I send them in is if I am going to switch leasing companies or when it is absolutely necessary. The letter of intent triggers all sorts of monkey business at the leasing companies.....all of which the leasing companies will deny ever happens....even though I've caught them red handed several times. You have to figure out if your leasing company will give you "Penny Quotes". Basically there is a tiny window between when the last payment posts and when the next payment is...
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Re: How do you manage Letter of Intent dates for your customers?
The only time a letter of intent is required is if you are moving to a new leasing company and taking out your competitor. If you are the paper holder then no letter of intent is needed as you can upgrade to return or keep and all the transaction is internal with the leasing company. If a letter is needed make sure it is sent in certified to protect the customer. Leasing companies like to play games after they get these letters. They will call the customer and try to convince them to buy the...
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Re: Help! IS100e
The issues were Window components and firewall. The IT person did not want to change these settings. When changed, everything worked great. These are the REAL LIFE situations that we service reps encounter every time we need to connect one of our products. Sales sells it, and the buyer, buys it. Nether know how to connect it, or what’s involved.
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Re: Question to Print Audit on PA Forum
Hi Art, Unfortunately, this is a known limitation of Print Audit 5. Plot Client WIN (and other similar plot-submission tools) bypass the Windows print drivers when they generate multiple copies the file you are plotting. As a result, Print Audit 5 can only detect the first copy being generated, and will only report that one page was printed. While there is currently no way to have Print Audit automatically track the number of plots being generated, there are a couple of workarounds that you...
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Re: Scanning to MAC environment
look up info on sharing files with pcs. osX path \\ipaddress\username\public\scans in authentication user name may need computername/username make sure that you set permisions on folders (cmd I on folder to bring up permissions) sharing pane of system preferences put a check on windows file sharing the window will also show info at bottem relating to path to use
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Re: Autocad 2007
I can't say I've seen this. All I can offer is my first trouble-shooting step in cases like this. When the plot comes to Plotbase, what size does it detect? You can see this with the file viewer on if you click on the job, then on the specific file, the size of the plot will be listed at the bottom of the file viewer window on the bottom right of the screen. If the page size is anything over 30" (even 30.001) then it will not print on 30" paper. It may also be that the image is rotated...
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Re: 240w and .pln files
I have another method I did at a customer yesterday. On plotbase server, create another shared folder separate from cfg or ssl etc. I just used the same folder I use for scans ex. c:\scans. Then I install another winprint driver and point it to the scans folder I created. I add the new shared winprint driver to the customer's pc. and when they print to it, the output file which is actually a tif file will end up in the shared folder, which I map a local letter on the client's workstation to...
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Re: Ricoh Rumor!! New Strategy?
I've got to get me some of these!! I will relable them myself and call them something like a Century Perfecto until someone else relabels. Can anyone supply me with a name of a rep to call for these? Think of the possibilities and the page counts that can be captured where accounts are producing 10K per month. You can meet their needs with an 11x17 printer (if needed) and then have the MFP for the rest of the document volume! Heck, what does a C4500 sell for with finishing and paper trays?
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Re: MFP Wars, Who Wins, Who Loses?
i am in the same situation with an account right now. did an analysis for a business and had everything set, demo went out and everything was fine then a dealer came in undercut the deal and all of the hard work AND gp went out the window. the nice thing is it doesn't happen all of the time.
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Re: SDM with XP SP2
Open SP2 security center, select windows firewall, select exceptions. Click on the add program button, and add SDM client, SNMP setup tool and open port 3670. You may to also add SNMP to “add window component”.
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Re: 480W and "Hatch"?
Strange, I had a similar complaint from a customer recently. However, when I examined the file in the File Viewer preview window, the hatches wern't there either. Since the files were printed with an HPGL/2 driver, it wasn't the fault of our driver. I let the customer know something was wrong with their printing process, not with our machine, and asked them to check their output procedures. In your case I'd first determine how the customer is printing. Are they printing from AutoCAD with the...
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Re: Six Reasons Why Copiers Leases Can Cost You More Than You Signed For
I received the below message via email yesterday. It's from Kevin Clune (President of Clune & Company LLC). I've known Kevin for years and appreciate his insight with leasing. Art, we haven’t talked in years but I still follow p4p. I liked your article about copier leasing but I thought I’d show you the attached marketing piece which shines a spotlight on some of the leasing industry’s most effective/injurious revenue enhancers. It’s a constantly evolving landscape as our industry is...
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Re: Concerns with Ricoh Support Tools?
We are using both and we are not concerned. Going back a few years ago there was no way we were using @remote, guess things have changed
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Re: WHOA!! You Need to Check Out National AZON!
Art, you're right. National Azon is a great asset to us as reps to hit the AEC vertical. In addition they also sell just stand alone large format scanners. I worked with them (but didn't win) on an opportunity at a state archive for scanning super old documents. The rep was super helpful and if it weren't for a prior relationship we would have won. Also, they offer a pretty robust media selection for wide format. We've got several customers we order media for from these guys. They have a...
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SpeedPro Imaging Announces Franchise Development Team Executive Promotions
Jarrett serving as VP, Sarah Brown and Nicole Yates promoted January 07, 2019 // Franchising.com // DENVER, Colo. - SpeedPro Imaging, the national industry leader in large-format printing, has tapped Pat Jarrett as the company’s next Vice President of Franchise Development, along with two other high-level promotions among the team. Jarrett is an experienced leader, specializing in franchise management and advising. He began his SpeedPro Imaging career in 2010 as a franchisee in Omaha, where...
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Canon Unveils imageCLASS D1650, D1620 Multifunction Printers
MELVILLE, NY, Feb 6, 2019 – Adding to its award-winning imageCLASS solutions portfolio, Canon U.S.A. , Inc., a leader in digital imaging solutions, announces the launch of the new imageCLASS D1650 and D1620 compact, black-and-white, multifunction printers. Designed for small-to-medium sized workgroups in environments ranging from law firms to purchasing departments to accounting firms, the new imageCLASS models balance speedy performance, minimal maintenance, and the ability to expand paper...
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Imaging Channel, DEX Imaging and Staples oh, Imagine the Probabilities
Thanks for chatting with Staples. Yes, Sir, we can deliver the New A4 you bought online. How’s Tuesday? Can we bring it with your supply order? Yes, one more question can you pick up and dispose of my old copier? Yes, we can let's discuss that when we come out to perform your managed print assessment. Thanks again for choosing Staples. End of Chat For Now!! 2019 is indeed starting with a bang. The Imaging Channel changed on Friday the 8th of February. Well, that’s what some will say. In...
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Fujifilm to Showcase Superwide and Wide Format Inkjet Solutions at SGIA Expo 2018
FUJIFILM North America Corporation, Graphic Systems Division will showcase an impressive line-up of new and innovative wide format solutions to print industry experts at SGIA Expo 2018 at the Las Vegas Convention Center, booth #1119, October 18 – 20, 2018. Making its North American debut will be Fujifilm’s all-new Acuity Ultra , a cost-effective high speed, superwide UV roll-to-roll press for the production of high-end interior graphics and outdoor signage. The Acuity Ultra Series is...
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GAM Graphics and Marketing partners with Ricoh, changing the game for 5th color printing with the RICOH Pro C7210X
CHICAGO, Oct. 2, 2018 /PRNewswire/ -- (PRINT 18, Booth #3011) -- Ricoh USA, Inc. today announced that GAM Graphics and Marketing , a full-service design, print and communication firm, has added a RICOH Pro C7210X to its operations. The implementation of the RICOH Pro C7210X five-color sheet-fed press builds on a trusted partnership between GAM and Ricoh, which began with GAM's early adoption as a beta user of the C7210X's predecessor, the RICOH Pro C7110X. In addition to reliability and...
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How Authenticity Can Maximize Your Prospecting Results
Authenticity is one of the biggest challenges for salespeople in a profession riddled with scrupulous, fake and disingenuous sales reps; that quite frankly many buyers despise them. However, authenticity separates sales reps from sales professionals and this is what buyers want! It may sound a bit touchy-feely but set aside some alone time, take a look inside yourself as sales is all about building credible, genuine and real relationships. In order to build relationships and change the way...
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This Week in the Copier Industry 15 Years Ago, The First Week in November 2003
Do you count how many selling days there are in every month? Do you minus those days for the corporate meetings, or hour the hours that you may leave early or get in late? They all add up, now with the Holiday Season upon us, November and December will offer the least few selling days of the year. Are you ready? Enjoy these awesome threads from 15 years ago this week! Xerox claims chip innovation Boston Mike · 11/3/038:38 AM , even on flexible surfaces. Xerox researchers in California then...
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A Halloween Tale of an A3 Copier’s Death
A Halloween Tale of an A3 Copier’s Death As the copier homicide unit arrived, the scene was familiar. The office hallway barely lit the trash can next to the copier was laying on its side, the window was broken from the inside and when looking out one can see an A3 Copier laying smashed on the sidewalk below. Recognizable by the owners manual still taped to the broken 11/17 paper drawer and the rainbow color on the sidewalk created by splattering CMYK toner. Yes, it appears there was another...
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To Ricoh "What I Want for Christmas 2018"
I always like to start these Christmas blogs with a small story about Christmas tradition in other countries. In Ireland, people celebrate Christmas in much the same way as people in the UK and the USA , but they also have many of their own Christmas traditions and customs. Christmas for Irish people, who are Catholics, lasts from Christmas Eve to the feast of Epiphany on January 6th, which some Irish people call 'Little Christmas'. Epiphany isn't now widely celebrated in Ireland. There is...
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MFP Industry News August 5th 2018
Xerox and Fujifilm battle update - Nikkei Asian newspaper interviewed Shigetaka Komori, CEO of Fujifilm; "Fujifilm can grow without the acquisition (of Xerox), which does not mean we will lose our future." o is continuing its attempts to acquire Xerox, but has denied it will make any compromise, even if it fails in the bid. o "We would not go as far as to raise our terms of acquisition, set in January, to realize the deal." o "It will be better if we can buy Xerox", but the acquisition "is...
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This Week in the Copier Industry 15 Years Ago, The First Week in September 2003
Anders An, joined us 15 years ago. Anders An is the username for a great Print4Pay Hotel member from the Netherlands. I'm hoping Anders cab chime in at the end of this blog and tell us more about the username of Anders An and also share his real name. Enjoy the threads from 15 years ago this week! Printer Trade in Program Jay · 9/2/038:26 AM New(new to me anyway) trade in program for printers /desktops/notbooks/servers/ ect. http:// ricoh .tradeups.com Dear Ricoh Printer Partner, Here is an...
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This Week in the Copier Industry 10 Years Ago, The Second Week in September 2003
I took the time to re-read and correct some of the grammar and spelling issues that plagued me from many years ago. I'm a copier sales person and not an English major. Please excuse typo's or grammar. Anyway, I must have wrote this after the Ricoh purchase of Ikon and the title "MFP Wars". After the re-read, I realized that we're still fighting the MFP Wars, whether it's the low cost per pages that are low balled or the continuing battle of A3 vs A4. Somethings never change. Enjoy the...
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The Copier Industry Fast Forward Twenty Years
The year is 2039. It's hard to believe that it's been 15 years since the mighty Xerox Corporation folded. One remembers that statement in December of 2018 that touted Xerox "Unable to Adjust". My how the mighty have fallen. It wasn't only Xerox that fell to the paperless society that we now see today. Canon Let's take a trip back to late 2022, it was late in November that Canon announced that they were going to cease to manufacturing A3 multi-functional devices. That decision was made...
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Canon Helps Give Small Businesses an Edge with the Release of New imageCLASS Multifunction Printers
MELVILLE, N.Y. , Feb. 5, 2019 /PRNewswire/ -- Adding to its award-winning imageCLASS solutions portfolio, Canon U.S.A. , Inc., a leader in digital imaging solutions, announces the launch of the new imageCLASS D1650 and D1620 compact, black-and-white, multifunction printers. Designed for small-to-medium sized workgroups in environments ranging from law firms to purchasing departments to accounting firms, the new imageCLASS models balance speedy performance, minimal maintenance, and the...
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Epson Wins Six rAVe Best of ISE 2019 Awards
LONG BEACH, Calif. , April 8, 2019 /PRNewswire/ -- Epson, the number-one selling projector brand worldwide 1 , today announced it has been awarded six rAVe Best of ISE 2019 awards. Both Epson's laser projector solutions and its augmented reality glasses received honors in the annual awards. "Epson was our most awarded company at ISE – a truly impressive feat," said Gary Kayye , rAVe's Founder. "We were thoroughly impressed with Epson's solutions at ISE – from its strong demos in the booth to...
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OMG, it's a Brother "Part 3"
It Tuesday evening, just past midnight my time and a little past nine pm Vegas time. The flight out to Vegas was comfortable and a nice flight. I had five hours to reflect on meeting Peter (my brother) at McCarren airport. About a week ago I had suggested that he pick me up at the airport on his way to Las Vegas. Peter agreed and the time was coming to and end when we finally would meet in person. For the last three weeks we've been chatting on and off. With most of the calls was more about...
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ARC's Riot Creative Imaging Integrates Canon Solutions America's Innovative Technology Into Eleven Of Its Locations Across North America
Melville, N.Y. – Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A., Inc., today announced the installation of the new Océ Colorado 1640 in eleven key Riot Creative Imaging locations throughout North America: Las Vegas, NV; Costa Mesa and Santa Clara, CA; Houston, TX; Miami and Orlando, FL; Atlanta, GA; Tulsa, OK; Honolulu, HI; Clawson, MI; and Vancouver, British Columbia. Riot Creative Imaging is a global leader in creative imaging for events, indoor and outdoor...
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Workspace Of The Future On Display Today At The Dimension Data Digital Workplace Center of Excellence In Silicon Valley
NEW YORK , Oct. 11, 2018 /PRNewswire/ -- Dimension Data , a USD 8 billion global technology integrator, managed services provider and member of the NTT Group , announces the opening of a Digital Workplace Center of Excellence at the NTT Global Innovation Center in Silicon Valley. Through its ubiquitous mesh of voice, video, end-user computing, mobility and security technologies, the workspace of the future enables continuous innovation of fresh business models, processes and outcomes. The...