Tagged With "Xerox Versant"
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Re: Top Ten Copier Proposals & Quotes for October 2015
I'm not in KC anymore Art. I've been in Delaware for the last 9 years. I had Gates BBQ ready to ship out some burnt ends on dry ice I'll be in NJ soon for Canon imagePRESS training. I'll let you know when we can get together for a New Jersey Hotdog! Andrew
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Re: Top Ten Copier Proposals & Quotes for October 2015
Andrew, awesome you coming to NJ, let me know and we'll settle and have chat some!
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
First is this your actual reply to the account looking at thoseToshiba products listed (455 & 305)? If yes and they have a great history with the Toshiba product, telling them there a "bottom dweller" would make anyone think that you're only wanting to sell them what YOU'RE offering. The models they requested are older models of Toshiba and who knows if they've worked well for them or not. Also if you research the Okidata product, most of their MFP's are based on the Toshiba platform now...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
Actually, I did not mention that I am offering any equipment to them. I'm not even sure where they are located, I'm not looking to sell them, All of the recent MFP's that I've seen at the shows have pretty much the same GUI> I do remember something about a more robust partnering with Toshiba/
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
FYI: Toshiba, overall, is in the top ten for R&D Spend-to-Sales ratios. "Bottom dweller" really is not a fair use of words. With any device manufacturer, product is only as good as its dealer support. Get references if need be. RE: maintenance; The asker is talking B&W devices not color. Regardless, get the maintenance. Fewer spikes in copy quality or hardware issues because you'll make that phone call to fix rather than putting up with poor copy quality, etc. for fear of how much it...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
TimB: Thanx for the comment! I believe you with the top ten in R & D for Spend to Sales ratios, but I don't R & D being conducted for copiers not like Canon, Xerox, KonicaMInolta & Xerox. If it walks like a duck, quacks like a duck then it must be a duck. Toshiba's market share over the last ten years in the US has always been at or near the bottom of the pack, thus they are cellar dwellers, bottom feeders, in the US market. You are correct with the MA, they were not asking for...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
Art, I like your general guidance to the initial poster, and I won't grade your writing since this isn't an English class. In regard to this brief post conversation, I think honesty is the best policy with customers and with ourselves. Yes Tim, they probably are in the top ten. However, the customer was asking which is the best. By rankings in the market place, the top seven do not include Toshiba. They fall within the bottom 7% of market share for shipments and the bottom 8.6% for market...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
thanx for nor grading my English!!! most threads are done at night and I'll admit, I'm much better at selling than writing.
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
What came next with some dealers in the Oz market, was a guarantee that the client's copy costs would not rise annually, above a maximum of 10% which most clients would agree to. Or that it would only rise by the CPI, which these days is a joke of a deal, as it is only around 2%. But some now guarantee to hold the pricing for the term of the rental agreement, which at 5 years is just down right stupid.This has now become a lot more prevalent, as weak salesmen sell (if you can call it...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
Wallingford Thanx for this! From your thread I can tell we all have most of the same issues. Anyone else care to help with their first experience with CPC?
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I've only been around 9 years, but when I first started, we were selling the old Ricoh AP3800CMF (A3 color printer w/ a scanner kit attached to make it an MFP) since the 1224c/1232c was such a bust. In our Service Agreements, black toner was included in the CPP, but color toner was billable. When trying to get those customers to upgrade to the 2238c, I would create a cost per page analysis (since toner was included in our CPP for the 2238c) and had several furious customers who thought we...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I remember it well and at ComDoc, in the early 80's we sometimes put the offer out there without it being a formal price plan. I think the customer realized that a lot of the toner they purchased and stocked was useless at end of the machines life. It was like a primer with a customer who had that and TCO on their mind, it was a way to close them. Equally, I remember taking it one step further in the early 90's with copy management - the first all inclusive (hardware, service, supplies)...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
I remember a plan that didn't really take hold but it was a plan like the one John talked about and all accessories were proposed in the form of copies...you want a finisher, just commit to 10,000 additional copies per month. The CPC rate had an equipment portion attached to it so more clicks funded more equipment. If the CPC was normal plus .003, 10,000 clicks added $30/month which would fund $1,500 additional. Some customers that weren't willing to pay $1,500 would agree to 10,000 more...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
Wow! These are some awesome stories, I'm sure there are many more out there from some of our veterans, would love to read more.
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Re: Imaging Channel, Let's Become the Innovation Channel!!
Geo-strategic picture. Just great, Ray!
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Re: Imaging Channel, Let's Become the Innovation Channel!!
Ray Good stuff, however when discussing imaging (which is a wide portfolio of devices), everyone seems to forget about the huge growth of niche imaging devices. Those devices include wide format, grand wide format, label presses, and envelope presses. While in Las Vegas in the spring of this year, I was able to attend the ISA Sign Expo. I've been to a lot of events in the past year and the ISA was the largest event I every attended. Two hundred thousand square feet of convention space with...
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Re: This Week in the Copier Industry 15 Years Ago (Third Week of January 2003)
This is an automated response. Your email...
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Fourth Week of March 2004)
Dr. Print, it's been a long time in between threads!
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Re: Top 10 MFP Copier Proposals for March 2014
Eddy I want to see these proposals. Did you sign up yet? Paul Sr
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Re: Top 10 MFP Copier Proposals for March 2014
Eddy: Contact me, I can get you set up ASAP, going on Presidents Club on Tuesday and will be out of the country for a week. Art
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Re: Samsung to Acquire Nuance?
Equitrac/Safecom/ecopy/ppdm its too small of a component of Nuance. I will bet you they split the document imaging division into a separate company.
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Re: Samsung to Acquire Nuance?
I think buying Nuance would be a great opportunity for Samsung to get deeper in the solutions side of the industry. However, I 100% agree with Yeti that it's too small of a division of Nuance. Knowing that iPhone's Siri uses Nuance technology gives Samsung huge opportunities to work with or against Apple.
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Re: Copier Dealers Need to Embrace the "Next Big Thing"
"For me, it's too much work for too little pay-off." Agreed. This small sales are great as positioning, but at the end of the day I want the MFP. Good article!
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Fourth Week of April 2004)
I will be out of the office starting 04/23/2014 and will not return until 05/13/2014. I will have limited email access, if this issue is urgent and requires an immediate assistance, please contact Eileen at eileen.cleary@tabs.toshiba.com. Thank you. This message (and any attached files) is secret, confidential and proprietary and is intended solely for specific addressee(s). If the reader of this message is not the intended recipient, please notify the sender immediately by reply email and...
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Re: Selling Copiers "Opportunties Abound to Make a Few Extra Bucks"
Let me play devil's advocate here...First of all, usually it's not the dealers that forbid selling in other territories, it's the manufacturers, and dealers are bound by contract to uphold that obligation, which by the way is the only thing keeping us from having to compete with the internet. Secondly, if you receive any kind of salary and spend daytime hours selling a different product, that would be grounds for dismissal, regardless of brand or territory. If you question whether that is...
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Re: Selling Copiers "Opportunties Abound to Make a Few Extra Bucks"
Old Glory: Great comment, off hours would be the key. If you are salaried then you need to stick to working those hours for the company you work for, period! However, if you are a commissioned only rep, or looking to get out on your own, the opportunity stated above is a good way to get a start.
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Re: HP should Buy Xerox
China announced that they intend to place gov't employee/ observers into the Top 100 private tech companies in Hangzhou province of China with the stated goal of fostering a better business environment. China to place government officials in 100 companies including Alibaba The list of companies has not been published. NineStar Corporation of China which owns Lexmark is headquartered in a different province. NineStar has been described as the 4th largest tech company in China. Despite...
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Re: HP should Buy Xerox
I am deeply concerned about the race to the bottom with A4 product. A4 product certainly gets better everyday and some salespeople say it is just as good as A3...maybe true... except for your commissions. If you like Kraft dinner or Ramen noodles, downgrade your customers from A3 to A4. Let us not forget one of the largest A4 players out there is Lexmark. Lexmark is a 100% Chinese owned company called NineStar based in Guangdong, China. If you cheer MAGA, you cannot cheer Lexmark. God knows...
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Re: HP should Buy Xerox
Appreciate the comments. However, your arguments regarding A4 vs. A3 pertain to what’s good for you. Industries which are going through disruption or when an industry’s particular product or its services become less valuable to those once dependent on them. The disease of Product-Centric thinking will infect those with a stubbornness to modify. It is not up to those who sell a product or service to determine its value. Its value is determined by those who buy the product or service.
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Re: HP should Buy Xerox
In 2016, Apex Technologies (now NineStar Corporation) purchased Lexmark at a 17% premium above its share price. In the background, the Chinese gov't had purchased a 5% stake in Apex (at that time a relatively small and unknown maker of 3rd party toner and inkjet cartridges). In fact, Lexmark sued Apex for for at least 15 patent violations. Via what is known as the IC Fund, the Chinese gov't is supporting its technology companies with the goal of of advancing China's, "Made in China 2025", a...
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Re: HP should Buy Xerox
SSG Wow, this has opened my eyes Thus the reason Huawei phones are not sold in the US. Personally, I don't trust the Chinese as far as I can spit. Who knows what chips are being loaded into Lexmark printers.
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Re: HP should Buy Xerox
It goes way beyond phones with Huawei. Huawei is attempting to dominate the global telecom market for next generation, super high speed, 5G networks. The reason why the Chinese gov't is flipping out over the extradition issues with Meng, CFO Huawei is because she is considered to be a key technology Princess in China with deep family ties to the Chinese gov't. The Meng extradition issue is exposing China's "Made in China 2025" plan to replace the USA and other countries in select dominant...
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Re: HP should Buy Xerox
There is little to no margin in A4. Folks who want those products are just going to buy on-line. Let them. Best bet is focus on areas where you can still make money. Let other people chase the race to the bottom stuff.
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Re: Xerox, HP, Fuji Film, Fuji Xerox "It Just Keeps Getting Curiouser & Curiouser"
Fuji might be the modern version of Konica’s Ikon CPP500 & Danka. What’s old could be new again. But don’t worry, according to all the naysayers, the industry has been dead since copy machines were taught how to print, scan and fax. Yes that right, I said copy machines, not MFP,MFD, XDF or whatever kids are calling them these days. You wanna make $200k per year selling gear, come and move to Wisconsin and we’ll so you the path to what could be...
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Re: Xerox, HP, Fuji Film, Fuji Xerox "It Just Keeps Getting Curiouser & Curiouser"
Xerox floats the idea of buying HP on the same day that the Fuji Xerox/ Xerox tussle seems to be resolved. Does that sound like a coincidence? I think Art hit the nail on the head when he said "In addition they would not have to purchase MFP's from Fuji Film in the future." I think this is Xerox's way of letting Fuji Xerox know that they do not hold all of the cards.
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Re: Xerox, HP, Fuji Film, Fuji Xerox "It Just Keeps Getting Curiouser & Curiouser"
@SalesServiceGuy yeah that did seem kind of odd, however the Miami Herald did report that HP received a proposal from Xerox late yesterday. Ty for the comment
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Re: Xerox, HP, Fuji Film, Fuji Xerox "It Just Keeps Getting Curiouser & Curiouser"
@dimaxusa I agree what comes around goes around, will be interesting to see how things pan out. I'm having one of my best years in the business, however the last two months have been terrible. But I'm not ready to give it up, many more good years are still ahead of us
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Re: Xerox, HP, Fuji Film, Fuji Xerox "It Just Keeps Getting Curiouser & Curiouser"
HP's head office is in Palo Alto, California. How could the Miami Herald in Florida, not known as a beacon of copier information and clear across the country, have this kind of information? Did someone at Xerox (?) deliberately leak confidential information to publicize a rumor?
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Re: The Toner Wars
Great article! A lot of stuff about this part of the industry I knew nothing about.
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Re: Xerox's MFP "All in Plan" Reveal
Art, I did the same thing but did not see where they gave me the benchmark amount. Where didnyou see that volume at?
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Re: Xerox's MFP "All in Plan" Reveal
I still prefer the selling process face to face the old fashion way
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Re: HP should Buy Xerox
I am beginning to realize that one of the best tools to use when offering a customer both an A3/ A4 proposal is a longer term lease. Many A4 devices begin to require expensive major parts replacements somewhere around 150k to 200k prints. An A4 product could be a great solution for a customer who on average will never make more than 2,500 colour or 3,500 black pages per month x60. To sell a more expensive A3 product into that same space consider offering a 72 month lease so as to get to a...
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Re: HP should Buy Xerox
It’s about the realities of data. Over 80% of the current A3 placements fit into the volumes you discuss. The facts in the data also show that A3 equipment takes three service interactions to only one service interaction on A4 running comparable volumes. All dealers need to reach out to BEI Services and understand the realities of the total service cost, especially as DaaS becomes the new billing model. In the near future, the customers will have new options more than likely which will come...
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Re: HP should Buy Xerox
I do understand where you are coming from in terms of your data that A4 MFPs are destined to displace A3 copiers at an accelerating rate. I also agree that A3 copiers vendors need to step up their game in terms of IT support and capabilities. A3 vendors still hold a couple of cards that IT centric print resellers do not have. 1). Feet on the street, experienced outside sales reps who can make 20 cold calls a day. We are in the B2B business which to some people means belly to belly 2).
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Re: HP should Buy Xerox
I find it interesting that if you go to www.lexmark.com and search their website for "investor relations" or "financial statements" you get no response. If you search the NYSE or NASDAQ you will not find Lexmark except in the past tense. In the USA, Lexmark's Chief Financial Officer came from Huawei in 2017 and was first educated in Shanghai, China. To be fair, most of Lexmark USA's Senior Executives and Board of Directors seem to be of the highest quality and American descent. One has to...