Tagged With "Work in Information Technology"
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Re: COVID19 "Remote Working" Day Forty-Three of Sales
I just created my own YouTube channel doing product videos with future ones planned mostly focussed on MS365. https://www.youtube.com/watch?v=_OotckdOtEg ... and I am working Linkedin a lot more in different ways. Most of the people I know say they have never gotten a lead from Linkedin. They think of this site as a static business card talking about who they are and not what they can do for the customer. They never post to Linkedin. Like most things, Linkedin requires almost daily work to...
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Re: COVID19 "Remote Working" Day Forty-Three of Sales
SSG that's an awesome video! You can send links to clients, and direct them to your channel. It's a virtual demo that keeps on giving. Kudos I have some of the same issues with getting appointments through Linkedin, however I know of several peeps that use Linkedin as their only source for prospecting and they are doing well. I will keep working it since I have a Navigator account now
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Re: Ask Me Anything
Sounds like I missed a good knowledge drop last week Art! Had a pretty good excuse, but love the topics discussed! I'm always learning and part of this ongoing learning is something from your blogs/emails that I throw in my knowledge bucket. Keep it up and I appreciate what you do!
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Re: Ask Me Anything
@TML Yup anytime there;s a new family member it over rides anything that has to do with business. Hope to have you on the next call. Just remember to RSVP on the calendar and I will send you the link
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Re: CBS NEWS REPORT ON COPIER SECURITY
On all current Toshiba copiers with HDD, 128 Bit AES Encryption is offered standard but it has to be turned on by a Service Code. The cost is that it somewhat slows down the copier's performance. In my experience, 128 Bit is rarely turned on when I inform the customer of the trade off. Maybe I should just turn it on in the future and not tell the customer. The optional DataOverwrite kit is very rarely purchased by small Commerical customers but often by Gov't & Schools.
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Re: CBS NEWS REPORT ON COPIER SECURITY
Simply handing over a copier's HDD removes the OS within the copier making it unuseable. Plus there is some labour to remove the HDD and reload the firmware onto it. At least $200 - $300.00 total vs turning on 128 Bit AES Encryption at the start - Free. Going forward, we format the HDD on all of our own brand copiers we remove. For competitors brands, where we do not know the Service Codes, we can only inform the customer of the risks.
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Re: Toner Save Software to Get MPS CPCs Down
heard of it...Xerox, partners...but I have not actually seen it... NewfieldIT out of London developed a software...I am still looking at it. But, why anyone wouldn't simply install it as part of their overall MpS is beyond me, if it works. Oh, and no need to inform the client - it should reduce the provider's cost...not the client's. Nothing wrong with that either... g
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Re: HDD Wiping/Reformatting
Jason, You are absolutely right, it isn't the responsibility of the new dealer to wipe the Hard Drives of the old Dealers MFDs. And if it is a line that your dealership does not carry you couldn't restore it to working order after you did wipe the Hard Drives. Which would cause them more problems and cost if they return it ti their leasing company in non working order. But if you want to add value you do have the discussion with the new client and inform and advise them of their options. I...
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Re: Over Holding On MFP Lease Costs Unnecessary Dollars
I think front line service techs would like nothing more than to get the "old junk" out of the field. It is probably the number crunchers that aren't willing to shut these people off because of the lost revenue. Last summer all the sales reps were given a list of old equipment still on contract and told to inform the customer that their agreements would soon be cancelled which we did. Then the company decided to look at the bottom line and recanted. Now us salereps all look like smucks just...
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Re: Panasonic Dumps Dealers, Keeps all but a handful!!!!
What is the difference between Authorized Dealer and Authorized Reseller? Will you have to go through Nuworld for parts or will you still be able to get parts direct from Panasonic? Will you still have access to the full line? I dunno. Nobody at Panasonic would return my calls yesterday (surprise, surprise). If I don't get to keep my parts account I'm going to be pissed. I really dislike NuWorld; they've screwed up almost every order I've placed with them, and their pricing seems to be based...
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Re: Competitive Info needed Lexmark XM1145
The XM1145 is a shade over $0.02 per click in a m/a contract. If the customer is doing over 2,500 clicks per month the machine has no chance in a competitive deal unless the consumer buys non-OEM toner and just does a parts and labor only service contract w/out consumables for about $200/yr. Customer is rarely educated enough to know to do this and a salesperson moving such a small box rarely cares enough to inform the customer on how to make the XM1150 a cost-effective option.
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Re: Network Charges?
We have started to charge a monthly fee where the customer can pay for our "extra" IT/SE services or they can buy blocks of time. At the end of a deal, when we are signing paperwork, we inform the customer that we will install everything (including softwares) at no charge, but that we suggest they purchase a monthly contract in case something happens months or years down the line. This is in addition to our normal maintenance contract, which we make sure the customer knows is for the...
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Re: CL400dn
The drum seems fine, the image transfers fine, it wouldn't seem to be a pre-fusing image problem, unless it was a bad batch of toner. Corporate is taking over, I'll inform you of the results. Yes, it is OEM toner. A trained tech is working on it and has been in contact continuously with Ricoh on this.
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Re: Aficio 3045 user quotas
Hello again, last update from client is that system is still working without any problem for the past week. Seems that PCL 5 has solved the problem. I am still waitng for s solution for the PCL 6 and RPCS drivers from Ricoh. Will inform you as soon as any news turns up
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Re: Ricoh Aficio League gone Savin...
What can I say, it's correct for our dealership. Suggest you contact the Aficio League and inform them they have the wrong site associated with your dealership. customerservice@madisonpg.com
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Re: US Communities
It is up to your GEM MASM to inform you of this. If you don't know about it, it is probably because he hasn't gotten to you yet or he is trying desperately to get an audience with the powers in your company and they won't give him the time of day. Regarding the Contract Dates...you will notice that the contract was for an initial 3 years with 2 one year renewal options which can take it to 2007. If it doesn't get renewed it will be due to the lack of participation but I just learned of it 6...
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Re: My Top New Years Work Resolutions for 2015
Hey Art, Was wondering if you set resolutions to get x amount of $$$ in your pipeline for the year?
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Re: My Top New Years Work Resolutions for 2015
Nope, no resolutions for x amount of dollars. It's my belief that if you do the prospecting you'll have the pipeline of dollars.
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Re: Escalating Maintenance Agreements
I think having a business conversation with a customer or prospective customer is a better way of going about things than burying a clause in a contract, hoping they don't notice it & then fielding phone calls & emails from upset customers every year when their costs unexpectedly increase. The younger generation of decision-makers are looking for business partners, not vendors, & partnerships are a two way street. Some buyers may not appreciate this way of thinking, but I would...
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Re: Five Ways for Copier Reps to Stay Productive on a SNOW DAY!
You better inform him that his is not supposed to send out mass emails!
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3 Things Sales Reps Need to Do To Help Smash Their Sales In 2019
To everyone in sales, you can perform much better and become more successful, if you just learn to master with consistency the basics. Vince Lombardi , the great Green Bay Packers coach, once said that football comes down to only two things: Blocking on offense and tackling on defense, and those are the basics his teams spent 80% of their time on in practice. Many analogies have been made between sales and sports. It’s often been said the one key fundamental principle in sports is to focus...
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Green House Data to Complete Phase 3 Data Center Expansion in Cheyenne Facility
CHEYENNE, Wyo., Dec. 04, 2018 (GLOBE NEWSWIRE) -- Green House Data, a leader in platform-agnostic managed IT infrastructure solutions including cloud hosting, colocation, and disaster recovery, has announced it will complete the Phase 3 expansion of its Cheyenne, Wyoming data center and headquarters by adding two new data center floors for a combined 7,500 square feet of white space that will meet ongoing demand for cloud services and colocated equipment. “The market has responded...
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Architect in New Jersey Adds Ricoh MP W7100
front view It’s not often that you can place a Ricoh MP W7100 in the field. In most cases the Ricoh MP W6700SP is more popular because of the lower price point from the Ricoh MP W7100. It’s also about the print speed too. The W7100 will print at ten pages per minute. The Ricoh MP W6700 prints at 6.7 pages per minute. Our existing client had an older Ricoh W2470 (owned) and the Ricoh W5140 (end of lease) in place. However, their volume has increased to about twenty thousand square feet a...
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A Selling From The Heart Professional Engages With Their Network!
Highly successful sales professionals have highly valuable networks. They've developed them, nurtured them and cultivated them over many years. They invest considerable time in maintaining them. Engaging with your community of connections will help build upon your personal brand on social sites such as LinkedIn. If you build a large and smart network and never engage with conversation, it is the equivalent of compiling a massive rolodex and never reaching out to anyone. REQUIRES PEOPLE...
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Working Mother Names Lexmark Among 2018 “100 Best Companies”
Working Mother Names Lexmark Among 2018 “100 Best Companies” Lexmark, a global imaging solutions leader, today announced that Working Mother has once again named Lexmark among its annual “100 Best Companies.” The 2018 list was announced today. The designation celebrates companies that lead in the areas of female career advancement, paid parental leave, childcare assistance, benefits and flextime. “Lexmark is proud to once again be among Working Mother Media’s 100 Best Companies,” said Sharon...
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This Week in the Copier Industry 10 Years Ago, The First Week in October 2003
In the office on Friday we had a chat about the manufacturers in the industry. My thoughts centered around KonicaMinolta and the great job they're doing with diversifying. Ricoh was at the bottom of the list. Enjoy the threads from ten years ago this week: Ricoh Offers Managed Print Services to Reduce Printing Complexity 10/2/0811:10 PM . In the past, printing was simple as everyone either shared one device or had a personal printer . Now the printing landscape is more complex with multiple...
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This Week in the Copier Industry 15 Years Ago, The First Week in November 2003
Do you count how many selling days there are in every month? Do you minus those days for the corporate meetings, or hour the hours that you may leave early or get in late? They all add up, now with the Holiday Season upon us, November and December will offer the least few selling days of the year. Are you ready? Enjoy these awesome threads from 15 years ago this week! Xerox claims chip innovation Boston Mike · 11/3/038:38 AM , even on flexible surfaces. Xerox researchers in California then...
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Working on my Annual Ricoh Christmas Blog (could use some help)
if you had a wish list for Ricoh. What would you ask for Christmas? Also you're not a Ricoh dealer what would you wish for from your manufacturer?
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Hyland Named 2019 KLAS Category Leader for Document Management & Imaging
CLEVELAND , Jan. 31, 2019 /PRNewswire/ -- In the 2019 Best in KLAS: Software & Services report , Hyland Healthcare 's enterprise information platform, OnBase , earned a top ranking as 2019 category leader for document management and imaging . The report is based on more than 30,000 interviews conducted by KLAS with health systems and payers. "Category Leaders are committed to providing the very best technology, service, and guidance to providers and payers. The Category Leader award...
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Another Sales Tragedy Caused By Leaky Bucket Syndrome
What's your focus on keeping and growing your existing clients? A smart sales team doesn't chase new clients at the expense of keeping and growing existing clients. 80% of future revenue will come from just 20% of your existing clients– Gartner Group It’s 50% easier to sell to existing clients than to new clients– Marketing Metrics Repeat clients spend 33% more compared to new clients– CMO.com What do you think is required to move your client relationships from good to great? GOOD TO GREAT...
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This Week in the Copier Industry 15 Years Ago (Second Week of February 2005)
Just a little more on the show that I'd like to share from this week. While standing at the end of our booth I was watching the reps from other companies in our section. So many peeps passed their booth and they did not say a word! No greeting, no communication, they waited for someone to speak to them first. Needless to say I'd bet dollars to doughnuts that many warm leads were lost because these reps were never taught the fine art of "hawking" while at a trade show. I was taught many years...
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K12 Inc. Appoints James Rhyu as President – Corporate Strategy, Marketing, and Technology and ...
HERNDON, Va.--(BUSINESS WIRE)--Apr 8, 2020-- K12 Inc. (NYSE: LRN), one of the nation’s preeminent tech-enabled education companies and a premier provider of career readiness education services—today announced a new organization to be led by James Rhyu and simultaneously, the appointment of Timothy Medina as its Chief Financial Officer (CFO). Mr. Medina will assume the CFO role while Mr. Rhyu will take on the newly formed role of President – Corporate Strategy, Marketing, and Technology. Both...
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COVID19 "Remote Working" Day Twenty-Two of Sales
Ah day twenty-two which marks a full selling month of working remote. No driving, no buying coffee, no traffic, no rude drivers, no tolls, no gas and not many buyers was the plot of month one. Wow, could I really still be working remote for another month? Many times when I'm in the office and cutting it up with new reps I'll pose this question to them, "what type of day is it today?". Then I wait and wait and finally I'm told it's rainy, sunny, warm or cold. I then tell them the correct...
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COVID19 "Remote Working" Day Twenty-Eight of Sales
Yay it's Thursday and that means it's time for the Greg & Art lunch chat hour! Today was a great chat session and there were some chats about post recovery and how we can add our experiences to our value proposition. Another awesome question was posed as to how dealers are getting their PPE gear. I never even thought about the PPE thing. Drivers, techs, installers and maybe even sales people could be required to don PPE gear when entering an office now and in the future. In addition we...
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COVID19 "Remote Working" Day Twenty-Nine of Sales
Another day another dollar, you never know what tomorrow will bring you, the harder you work the luckier you get. If you're a consistent follower of my blogs you'll see that I use those statements quite often when blogging. I've never shied away from hard work in fact I quit high school in mid-way through the 11th grade because I wanted to make money. Yes, I had the desire and the determination to make money but I was missing one key factor. At sixteen I didn't know how to work hard or maybe...
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This Week in the Copier Industry 10 Years Ago for the Second Week of May 2010
It's Sunday night just about 10:30PM. Not a lot of time to write tonight. Hope everyone enjoyed Mothers Day. Now let's go sell something tomorrow! Enjoy these threads from ten years ago this week! Konica Minolta eyes bigger role in commercial printing Guest · 5/8/1011:14 PM Konica Minolta eyes bigger role in commercial printing LOS ANGELES, CA—Konica Minolta has targeted commercial printing as a key growth opportunity for the company. Executives made the announcement at an event earlier this...
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COVID19 "Remote Working" Day Forty-Nine of Sales
Yay! It's 4:47pm and I'm getting to write my blog for the day. In order to stay sane with each passing week I'll turn to jibjab and create some ecards for my team members. It's easy to do because you can get their images from facebook, instagram or Linkedin. Today I had some extra time to search for ecards where I could input 5 people. No on is safe from these videos! I had time to cut three of them today. Just a few minutes ago I sent them to our team with the subject line "a little pick me...
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COVID19 "Remote Working" Day Five of Sales
I'm not sure where to start...., the fact that the tri-state area is closed except for essential businesses, New Jersey is now in the top three of Corona Virus infections, the 8PM-5AM curfew in effect in NJ, the State of New Jersey releasing 1,000 prisoners from jail because they may have been exposed to the virus. I guess my message to everyone is that every day that passes we're getting closer to the day that all of this will be over. The fact that I'm continuing to work and prospect (not...
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Leasing in the Imaging Channel - Pre and Post-Virus
My friends, soon we will discuss the Imaging Channel's deliverables as Pre-Virus and Post-Virus. Over the next few weeks, we will all witness many unpleasantries. However, we must prepare, and as I have done for many years, I will continue sharing my thoughts and what I envision coming. Hopefully, helping everyone prepare. In this article, I will discuss Leasing Pre-Virus and Post-Virus. Will this Pandemic cause the same problems as the 2008-09 Financial Crisis regarding Leasing in the...
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Sheffield Haworth Partners with IT Specialist Nasstar
March 19, 2020 – Global leadership advisory and executive search firm Sheffield Haworth has partnered with recruitment IT specialist Nasstar. Through the alliance, Nasstar will provide global support for Sheffield Haworth’s 11 international offices and is also working with the firm to enhance existing systems in order to support its growth ambitions. Nasstar will deliver 24/7 global support to the firm as well as ensuring that Office 365 is configured and deployed to industry standards...
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COVID19 "Remote Working" Day Three of Sales
Starting today my wife is now working from home, thus I had the pleasure of setting her office up in one of our spare bed rooms. I really do hate being the IT guy at home. Never fails that it's my fault that when there's a network or connectivity issue. Never the less that telechat appointment I had for this AM cancelled early and rescheduled for next week. The only saving grace to the day is that one of my clients asked me to provide them with final docs for a wide format MFP. Not holding...
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COVID19 "Remote Working" Day Eight of Sales
There's no light at the end of tunnel. My thought is that the tri-state area will peak before the other parts of the country, thus while we're going down other geo areas will still be fighting the battle. If someone asked me to guess, I'd guess that we're another three weeks away from the lock down being lifted. Think about that..., that would be make it six weeks! That's more than ten percent of the year and I still have weeks of vacation to take. Hitting numbers is going to be a challenge,...
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COVID19 "Remote Working" Day Nine of Sales
Sorry everyone, I'm going to make this short and sweet tonight. On a positive note today I receive and email from one of my clients that they like the first of 2 proposals that they reviewed and is looking at a May 1st timeline to move forward. Now I won't count my chickens yet, but that's the best news I've had all week. We scheduled a follow up in two weeks to see if we're still at square one with this virus. Oh ya, and this is a $60K opp. I had a chat with Greg Walters this AM and he told...
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COVID19 "Remote Working" Day Six of Sales
Day Six and not much relief in site in New Jersey. We're still in lock down mode and now have the second largest number of infections in the US. There's a few cluster of infections in New Jersey that keep growing at an alarming rate. As of today there are no infections in the town where I live, however I don't think that will hold up much longer since more surrounding towns are reporting higher infections. Maybe the only savings grace is that we have the Ocean to east and the Bay to the...
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COVID19 "Remote Working" Day Twelve of Sales
I'm going to start this a little different tonight. I'll start at the end of my day because that part of the day had a profound effect on the rest of the evening. Earlier in the day I text'd one of my clients that I have an opportunity with. The text was simple with "how you holding up". Since the churches are closed in NJ, I opted for the text rather than the call. I was also mildly concerned since there were many cases of the virus in his town and he's a bit older than me. Thirty of forty...
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COVID19 "Remote Working" Day Thirty of Sales
Mondays, whether you hate or love them Mondays can sometimes define your week. Do you have a favorite Monday song? Mine is "I don't like Mondays " by the Boomtown Rats. Yes the eighties, yes I'm a boomer and yes the eighties was an incredible time to cut your teeth in the copier industry. I could write some stories that would rock your world because they surely did rock mine. Some of you reading this blog may have heard me tell you about the eighties and it's something I just may put in...
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COVID19 "Remote Working" Day Thirty-Two of Sales
Yay! Our Governor is opening State and County Parks on May 2nd....with conditions with social distancing. Getting to hate that "social" crap. Many people are furious in New Jersey about the handling of the shut down along with not having the ability to get outside. After pressure the Gov caved to the pressure. However, here's what I think, we'll have such an influx to the parks and beaches from knuckle heads (govs favorite word) and out of state peeps that he will close the parks on Monday.
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COVID19 "Remote Working" Day Thirty-Five of Sales
During the month of April we posted 66 blog and videos. Special thanx to Ray and Larry for their contributions. In my twenty years of hosting this site I've never seen this much inaction from the copier manufacturers. Just today I heard from an unnamed source (frak I always wanted to write that), that XBS former Global has axed up to 50% of their Market Place Presidents. A few days ago there was a another thread about lay-offs from Kyocera. Really? Does it really need to be this way? When...