Tagged With "Gil Hatch Center for Customer Innovation"
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: Those Magnificent Men and Their Copy Machines
Hey Art, Really admire your efforts in our industry and with your blog. Its been a long time resource to keep me updated in our industry. I will be celebrating 14 years at Martin Group, and was happy to see us represented in the list above. We are as enthusiastic as ever in supporting our communities, and below is a quick write up we refreshed to be current. Martin Group in Lake Geneva, Wisconsin: Is a regional power house in the office equipment community. With 35 years in the industry, and...
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Re: W6700sp help!
Like Art, it is rare that a 6700 leaves here without the aftermarket try. Just a heads up on that tray.......if the customer bumps into the tray there is a very good chance that the metal tray will fall on your customer's feet. I had it happen to me. To see what I mean mount the tray on your 6700 and push the tray forward in the center......the two hooks will disengage and the tray will come crashing down. I came up with a very simple modification to this tray that will eliminate the...
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Re: Around the World with Ricoh
Ricoh Selects Juniper Networks to Modernize its Group-Wide Network Infrastructure TOKYO, Aug. 09, 2018 (GLOBE NEWSWIRE) -- Juniper Networks (NYSE: JNPR ), an industry leader in automated, scalable and secure networks, today announced that Ricoh Group has successfully implemented Juniper Networks' high-performing solutions to modernize and simplify the operations of its core networking and security infrastructure that supports approximately 500 locations and 34,000 users in Japan. Ricoh Group...
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Re: MPS and Linux HELP!
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Around the Word with Konica Minolta
Konica Minolta Business Solutions Enters Predictive Healthcare Analytics with Value-Based Care Platform August 13, 2018 11:30 ET | Source: Konica Minolta Business Solutions U.S.A., Inc. Ramsey, NJ and Foster City, CA – August 13, 2018, Aug. 13, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Inc.’s (Konica Minolta) Business Innovation Center (BIC), technology innovator for the healthcare industry, announces today the company’s breakthrough entry into the healthcare analytics market: a Value-Based...
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Re: Around the Word with Konica Minolta
Konica Minolta Again Joins the Fight against Childhood Cancer Ramsey, NJ, Aug. 15, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions U.S.A., Inc . (Konica Minolta) today announced they will again support Tackle Kids Cancer, a philanthropic initiative on behalf of the Children’s Cancer Institute at the Joseph M. Sanzari Children’s Hospital at Hackensack Meridian Health Hackensack University Medical Center. As with last year, Konica Minolta is partnering with THE NORTHERN TRUST...
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Re: photocopier
Thats a custom painted top cover....these Mita Dc-111's didnt ship in burgundy/white. I too sold hundreds of them.
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Re: High Volume Updates
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment
I have one!! In downtown Princeton, NJ (right across the street from Princeton University). Had just demo'd a small Adler Royal 209 (boy was that unit a piece of garbage). Well, rolled the copier gurney into the back of the car. Pulled out and into traffic, stopped at the light, and being young and foolish, I gunned the gas pedal with the green light. The car went forward the copier gurney and copier wne backwards and landed on the street, seems like I forgot to close the hatch!! It was a...
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment
I had an appointment with a drug rehab medical center. I asked her how many users she had....oops. She said marijuana or cocaine? I still don't know if she was kidding or not. They didn't buy anything from me. They renewed their lease and paid on the used machine for 2 more years that I know of. And thought it was a very good decision. Perhaps they were users. Did that ruin the story?
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Re: Ricoh Pro C720
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: Lexmark A4 lineup
Advantages: There are 16 unique products that are only available to the Business Solutions Dealers. These products have a more aggressive price point and the CPP is lower than the products that can be purchase online or thru the VAR channel. There are embedded solutions for specific verticals that can be downloaded via the web (Virtual Solutions Center) and immediately uploaded to the machine. For example, the Education Station allows teachers to create test/quiz templates along with...
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Re: CBS NEWS REPORT ON COPIER SECURITY
SalesSerice: I agree! Not only that it seems these were KM machines right? Also if you stopped and paused the video you could see the dates of the documents also. I saw nothing newer than 2008, again I'm thinking not a real big deal, however there could be liability for someone. The word is out now, it's all over twitter and I believe we'll all now have to answer these questions about security and what happends at the end of the term of a lease. It may create another profit center for...
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Re: First Look New Ricoh MPC2801_3301
Spec sheet for the Lanier LD630c/635c and LD645c/655c attached.
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Re: Quake in Japan
(Updates with Honda, Nissan closures beginning in fifth paragraph. See {EXT2 } for reports on the quake.) March 11 (Bloomberg) -- Companies including Sony Corp. and Toyota Motor Corp. halted output at plants after an 8.9- magnitude earthquake struck off the coast of Japan, damaging production facilities and causing power outages. Sony halted and evacuated six factories in northeastern Japan, said Yasuhiro Okada, a spokesman at the Tokyo-based company. He said the company was assessing the...
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Re: Tohoku Earthquake Wreaks Havoc on Printer Industry Supply Chain
This was an article from the NY times over the weekend! SHIBATA-MACHI, Japan — When the ground shook violently on the afternoon of March 11, the ceiling collapsed in part of the huge Ricoh copier factory here, exposing the vents and wires above. The offices at the Ricoh plant near Sendai are still in disrepair; workers have focused on restoring the factory and production. The ceiling is still not fixed. But employees are back at their posts, working under temporary lighting and wearing hard...
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN
I understand where you're coming from, I believe, you may be talking about the ability to actually delete up to 4 areas per document through the display. What I am speaking about regarding flexibility is to have 1 button on the home screen that does multiple steps like 3 hole punch, saddle stitch and pull covers with a custom watermark, with a picure of the user that requires these functions, or email destinations with the name of the recipieint and their custom file type as a 1 touch...
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN
Is this really all the fuss about the Sharp GUI??? We've been able to do this for years with the Ricoh GUI (well not on the home screen, but in the program modes).
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN
Sharp MFP's have been able to do that for years as well, 3 customized buttons on the main screen, the new UI will allow you to put up to 18 customized buttons on each page, with up to 15 pages available on the Home Screen, this can be done from the panel. You can also add buttons for any of the OSA connectors you may need, for example a connection to your Document Managment System, Fax Server or Cost Accounting application. There are 24 loaded languages that can be easily tied to the user's...
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Re: A Day That Will Never Be Forgotten
I was in my junior year of college and upon return from my 5:30am workout with the rest of my college baseball team, I laid down for a nap in my apartment until 7:45am Central time. After getting dressed and grabbing my things for my morning classes, I walked out to the living room and my brother was laying on the couch and told me a plane hit one of the towers of the World Trade Center in NYC. Of course, we were under the assumption that it was an accident until a little later when the 2nd...
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Re: Japan Crisis
Fukushima Evacuees to Return to Exclusion Zone to Check Property Story tools print this storyorder a reprintsuggest a storydigg thissave to del.icio.usSept. 16 (Bloomberg) -- About 20,000 families from the exclusion zone around Japan's wrecked Fukushima nuclear plant will be allowed to return to their homes from Sept. 19 to collect belongings and check their properties. They will be permitted to return in their own cars for the first time, said Masato Kino, spokesman at the Emergency...
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Re: W5100 vs W5100en
I am curious also. I noticed it yesterday on the info center. Dont even remmember an official launch.
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Re: Proximity Card Reader
Thanks for the update. Who said they were compatible with MIFARE cards? Magnetic strip cards is what I figured the hotel was using. Those work by a different mechanism. As Vince mentioned you can look at UniFlow but that might be a pricey option. You can also add a credit card/bill/coin-op solution for the business center. This is an easy way for walk up traffic. That way it keeps the front office people out of the equation to cash out guest. When you mention cloud printing what type are you...
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Re: Info360/On Demand Show 2012 in NYC
I had planned on attending, and even registered for the event. I was psyched that it was back at the Javitt's Center in NYC (My old stomping ground). But as is all to frequently the case life got to busy and I wasn't able to attend. Now I feel relieved that I didn't really miss anything. I use to love flipping my name tag backwards and walking into the competitions booth(s) and having some kid tell me all about their products and how they worked. Good times! I would be interested to hear...
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Re: Sharp Announces New High Performance Workgroup Document Systems With Second Generatio
SSG that is good info....thanks for sharing but this is really not that hard. You can use google print to send a print job to workstation that is running google chrome and configured with the local printer. I have done this from my living room as a test to 3 different printers and walked into the showroom when I got to the office and went around a retrieved all the print jobs. This is a FREE solution once configured properly. I have not heard of Breezy before so will have to research that to...
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Re: MP 4002SP Blank page detection not working
Don't be afraid to look something up in the manual: Blank Page Detect Use the Blank Page Detect function to prevent blank pages being scanned. Use the Blank Page Detect function to prevent blank pages being scanned. If the first page of the originals is blank, the machine beeps to warn you that you might have placed blank originals. Default: [On] When the Blank Page Detect function is set to [On], the outermost 1mm of an original's edge border cannot be scanned. Blank pages of custom size...
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Re: MP 4002SP Blank page detection not working
What good does it do that it can detect a blank first page but not subsequent pages? The most common application for this is if someone is scanning a multi-page PDF in duplex mode but some of the pages are single-sided.
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Re: new duplicator from Ricoh
Does anyone know if they are they planning on being able to get any custom inks if they are introducing new duplicators?
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Re: Scan Router Pro Costs
From: ricohaficio Sent: 5/10/2002 6:37 AM How it all started....., Just a quick story for those of you who don't know. A few months after the 850 was first introduced, I was able to secure a demo for the 850 at one of my potential accounts. This account is a copy center and is a Canon House. The owner is a great guy, I had been courting his business for about a year before the demo. He stated that as long as the copy quality is similar to the Canon iR600's he would pull the trigger. They...
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Re: AS400 Connectivity
From: Lee Sent: 8/27/2002 9:41 PM I'll try to help here if I can: Ricoh has an excellent white paper on AS/400 printer setup located here (under white papers). http://www.ricoh-usa.com/support/knowledgebase.asp You can also look on Aficio League, as they have some information on the OMS400 software located in the Info Center under Sales Information Guides and Output Management Software. Your contact for AS/400 connectivity at Ricoh should be Mike DeBenedetto at 1-973-882-2000 ext 3173. He is...
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Re: Need help!
I don't know what you guys are talking about. We have tons of both 850's 1050's and 1085's (at least 50 from within my branch location) in the field. Mostly in schools (which I personally think is the worst environment to place a copier-due to too many hands on the machine by teachers who can care less about do's and don'ts.). But they quite often run PM to PM without any calls. And I've found that the majority of "in between calls" are due to user mishandling and abuse.Most of the...
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Re: Help with Connecting please
The best way to install drivers is to use the Custom setup. Then I usually select SNM for Client, RPCS (sometimes the PCL) and Lan-Fax Driver if they have fax option. Also, I install the Address Book if they have the fax Option.
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Re: Konica 50cpm color madness
Rumor has it that we might be getting a couple of these for some in-house testing in our copy center (I hope, I hope, I hope!) Thanks! Lee
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Re: 1060 v Minolta Di551/Konica 7155 need help!
We are a Konica and Ricoh dealer and I am familiar with both products (moreso the Ricoh). They are both good machines, but the 1060 software is far better in most respects: Scanning Konica scans to the hard drive on the controller and then you retrieve it from the "box" with a piece of software called ScanTrip, 25.00 per seat. You have to know which box to pull the scan from. It's what I would call pull scanning. ScanTrip can be set to poll the machine periodicaly to see if there is anything...
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Re: Sales Software
We use Telemagic in our office and it seems to do the trick..They have developed a module specificly for our industry and there are a number of management tools that allow you to set up letters, custom letters, email etc that is automated for customer and lead follow up. You can also share a calendar with the rest of your office. My only beef with this is that there is no way to import / export your calendar into or out of outlook with Telemagic. Graham
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Re: Paper
These are the specs from Ricoh TSC website CL3000 Avoid using the following, as they are not supported by this printer: · Paper meant for an ink-jet printer · Bent, folded, or creased paper · Curled or twisted paper · Torn paper · Wrinkled paper · Damp paper · Paper that is dry enough to emit static electricity · Paper that has already been printed onto, except a preprinted letterhead · Special paper, such as thermal paper, aluminum foil, carbon paper and conductive paper · Paper whose...
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Re: Ir 105/Ir 105 drawback
The IR 105 can't reliably run cardstock through the bypass. It keeps jamming at the feed rollers. I just had a customer who has 2 IR105's And bought our 2610 printer for a monthly run of 1000 custom size cards that are about 90#index. It's funny how Canon reps used to push the fact that they can run 110# through the trays????
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Re: Docu Breeze
KONICA INTRODUCES DOCUBREEZE - A BROWSER-BASED, AUTOMATED FILE PROCESSING SOLUTION DESIGNED TO INCREASE PRODUCTIVITY AND SAVE MONEY FOR COMPANIES OF ALL SIZES - Seybold San Francisco 2003, Moscone Center, September 9-11, Booth #213 WINDSOR, Conn. - September 9, 2003 - Konica Business Technologies U.S.A., Inc. (Konica), the innovation leader in digital imaging solutions and a subsidiary of Konica Minolta Holdings, Inc., introduces DocuBreeze. A browser-based, automated file processing...
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Re: Current Lease Rates
Samantha's e-mail address at Great Bay Capital is: samantha.metzler@gbbk.com (I do not know their website). All good comments. We have a relationship with a bank (Heartland Business Credit) that we have guaranteed the residuals. This allowed us to write a custom program for all of our major and local goverment accounts. However, occasionally I have trouble getting a customer credit and we have gotten stung in the past (Norwest Financial...now Wells Fergo Ripoffiancial)...so it is prudent to...
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Re: SCANROUTER PRO WORKING WITH SAP
Junior Here is your answer in reference to the LAN fax. Response (Ken Kaelin) - 10/30/2003 07:44 PM Thank you for your support email. You should be loading the LanFaxM3 driver and it will install as a printer. You then print your document to the driver as you would a printer. Customer (art post) - 10/30/2003 07:20 PM This email was generated by a user of the Contact Center Email Form at Ricoh-USA.com
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Re: Q & A for Minolta Di3510f
Question What types of finishing are available with the Di3510-2010 series? Answer Single position stapling; corner stapling, 2-position stapling at side. Saddle Stitch Stapling, Center Creasing Selectable 2-hole or 3-hole punching
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Re: Shame on GE Capital
I have had the SAME problem, I have a customer who is so angry about this call center in India. He is a big time All American guy with Flags and Proud to be an American all over his wall. You should have heard him when he got a collection call from someone in INDIA, when he had not even recieved his first bill yet. GE Confirmed that this is indeed the case. Graham
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Re: C2500 Media Types
A good rule of thumb is to run no more than about 25% of the machine's recommended monthly volume on "special" paper (e.g. heavy-weight or coated). N.B.-The paper recommendations in this file for the MP C3500/C4500 apply for the C811DN as well...
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Re: "cover page"
there are a couple of workarounds for this, the first is to setup a custom print ikon withthe rpcs driver that adds a front or back cover to each job that is printed, however you will have to set this on every pc and explain to the users theat they have to use this icon when printing. Will get back to you on the second one, nust do a little research!
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Re: MLP36n Print Drivers
Can you set the designated drawer to custom size 4.18 x 9.5? This is the same size as #10 envelope and the product may not recognize the PDL, you may be able to outsmart it.
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Re: C MP4500spf
Since you're getting folded output, I assume you have the correct finisher, but just for the record, the booklet finisher is the SR3020 for the MP C4500 SPF. If you choose 2 center staples in the driver and the output is on a single sheet, you will get folded, but unstapled documents. This is the only way to get folded without stapling. It should be impossible to get multiple pages to fold without stapling.
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Re: 30 x 42 Half Scale
Do they really have 21" and/or 15" roll paper available ? I would have them put 22" inch (standard and available) paper in and do a user define print size, making the defaults "auto-rotate", "middle-center" . Also do "maintain ratio" and "cut-select" to ANSI C, 17 x 22. Explain the benefits of an extra 1" border and you'll be fine. Greg