Tagged With "E-Copy"
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Re: A Couple of True & Not So True Humerous Copier Incidents
On a cold call I stopped in at a doctors office. The Office Manager was so glad to see me. She said that she was having fax issues and every time they received a fax it jammed. I told her I wasn't a tech but I would take a look. She escorted me to the fax and I looked down to see some questionably cheap paper. I simply asked if she had tried changing paper. She said "I don't have any control of the paper the hospital sends when they fax me." OooooK. She obviously didn't understand the...
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Re: More than eight million pages printed by Coventry council in 2019
okay, who is going to do the match for the cost per page and the US dollar cost?
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Re: Ricoh Copy Output Tray for MP 9002
5 hours today spend on finding these trays. Yes, I finally found them. Seems Ricoh USA was the only one to discontinue these trays. After searching the internet again I then resorted to calling a contact in the Netherlands and South Africa. These out put trays are available through Ricoh Europe, thus if you need one please PM or email me and I can get you the contact person. Art
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Re: Ricoh Copy Output Tray for MP 9002
Another route you can take with these discontinued options is to order the parts through service. For instance the product code for this one is B756 so if you were to go to rfg-esource and search for the product code there is a parts book for the copy tray option and you (service) can order the parts. I have needed to do this with things like fax options.
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Re: Ricoh Copy Output Tray for MP 9002
@msaeger that's a great idea also. We tried that first and could not be ordered. in addition I found that the out put tray for the C6503 is similar in size and heard that it will work. Have someone checking to see if they are available.
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Re: Ricoh Copy Output Tray for MP 9002
When you say you tried to order it do you mean the edp code for the option or the part number? Like the part number for the tray is AF043112.
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Re: Ricoh Copy Output Tray for MP 9002
@msaeger someone on our service team tried to order with the part number is what I heard
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Re: Ricoh Copy Output Tray for MP 9002
Wow that is surprising. I mean they need to provide replacement parts what do they expect someone to do if one was sold and gets broken. Good luck! I hope you find a solution.
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Re: Ricoh Copy Output Tray for MP 9002
Yup agreed. I'm working with Copier Solution Shop in the Netherlands for a third party replacement. In addition for right Ricoh Europe is still offering these. I have a contact and can get more. Thinking sooner or later they will run out also
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
Question on this - do any of you that sell Lexmark get questioned about the ultimate ownership of the Chinese government? If so, what is it that you say to get them comfortable that they're safe?
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
@Jason H curious if you can help with this question
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
We are still a dealer but we have not sold a LEXMARK in quite a while. They eliminated the MPS Elite program we were own, or at the least removed us from that program. I never had anyone ask about the security due to the Chinese ownership but it’s a great point. Honestly, I have found their support, to us at least, to be very subpar. Our support from brother has been phenomenal the last 2 years. Most of my printer clients are replacing the lexmarks with the brothers as fast as they can.
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
Taking a deeper dive, knowing that the U.S. DoD Inspector General recommends adding Lexmark to the banned list with Huawei (Lenovo and GoPro also), does that make you uncomfortable when pitching a Lexmark unit?
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Re: Those Magnificent Men and Their Copy Machines
Almost three years ago, I wrote the above blog. I want to do a 2015 version. Please either post here or go to the forums and write a short paragraph about how your company is giving back to the community so that we can post the 2015 version of "Those Magnificent Men (Women) and Their Copy Machines". It would be great to see how we all contribute. Please post below. I re-posted the older version on the blog tonight also. Here is the link for the forums.
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Re: Those Magnificent Men and Their Copy Machines
Terrific. All supporters are to be commended for their generousity and support..
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Re: Need everyones help w/ how we give back to community
can anyone help with this?? I had a response from Ethos, need about 5 more.
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Re: Those Magnificent Men and Their Copy Machines
Hey Art, Really admire your efforts in our industry and with your blog. Its been a long time resource to keep me updated in our industry. I will be celebrating 14 years at Martin Group, and was happy to see us represented in the list above. We are as enthusiastic as ever in supporting our communities, and below is a quick write up we refreshed to be current. Martin Group in Lake Geneva, Wisconsin: Is a regional power house in the office equipment community. With 35 years in the industry, and...
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Re: Those Magnificent Men and Their Copy Machines
Hey Art, what do you recommend to transport copiers… ie stairclimbers or general devices to move copiers around re installs etc.? Thanks for your help. bob
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Re: Those Magnificent Men and Their Copy Machines
we have stair climbers when no elevators are available, other than that, we are shrink wrapping and use the cabinets, except when they are console.
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Re: Those Magnificent Men and Their Copy Machines
What brand do you suggest? Sent via BlackBerry by AT&T
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Re: Those Magnificent Men and Their Copy Machines
can anyone help bfox, I'm not that familiar with the manufacturers for stair climbers. I found this on the web http://www.escalera.com/moving/copymachine.htm
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Re: Toshiba e-Studio Erasable Toner 4508LP Questions
1). The new e4508LP uses the heat of the fuser to decolorize the blue toner to clear. The seperate RD30 erasing device is still available and presents a few advantages. 2). The MSRP does not include the seperate RD30 erasing device nor is it needed. 3). Not yet available. 4). Not yet available but probably. 5). Not yet available. 6). Regular 20 lb bond paper works fine. 28 lb bond paper will produce a better erase. 7). 45 cpm is the speed of black only. 35 cpm is the speed of the erase...
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Re: Toshiba e-Studio Erasable Toner 4508LP Questions
thank you!! So, I guess the erasing will count as a click. Thoughts?
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Re: Toshiba e-Studio Erasable Toner 4508LP Questions
I do not know yet. The product is not yet released in my area until mid August.
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Re: Toshiba e-Studio Erasable Toner 4508LP Questions
There is an all inclusive cpc charge for the Erasable Blue toner. The cost per copy analysis suggests that if on a 60 month lease you do not expect the the customer to erase more than 210,000 pages (3,500 pages per month) you can forget the parts cost and charge the same cpc as for Black at around $0.010 per page with a decent profit. There is no charge other than the users effort to recycle pages printed with erasable blue. If a sheet of paper costs $0.010 and Erasable Blue costs $0.010 you...
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Re: Toshiba e-Studio Erasable Toner 4508LP Questions
SSG, ty for this. In order to erase the blue toner, does the device count a click for that?
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Re: Toshiba e-Studio Erasable Toner 4508LP Questions
There is no charge to erase pages. A 3rd paper drawer would probably be useful. Letter/ Legal/ Erasable. The number of erased pages are recorded and displayed in the useful Paper Re-use Report which describes sheets of paper saved, CO2 saved and money saved. The Eco-MFP can erase pages at 17.5 sheets per minute.
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Re: Top Ten "Why Copiers Should Have Warning Labels"
Ty Jason! Had fun with this!! Ty for the email about your rep, that was very humorous sale!! Maybe post in on the forums?
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
First is this your actual reply to the account looking at thoseToshiba products listed (455 & 305)? If yes and they have a great history with the Toshiba product, telling them there a "bottom dweller" would make anyone think that you're only wanting to sell them what YOU'RE offering. The models they requested are older models of Toshiba and who knows if they've worked well for them or not. Also if you research the Okidata product, most of their MFP's are based on the Toshiba platform now...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
Actually, I did not mention that I am offering any equipment to them. I'm not even sure where they are located, I'm not looking to sell them, All of the recent MFP's that I've seen at the shows have pretty much the same GUI> I do remember something about a more robust partnering with Toshiba/
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
FYI: Toshiba, overall, is in the top ten for R&D Spend-to-Sales ratios. "Bottom dweller" really is not a fair use of words. With any device manufacturer, product is only as good as its dealer support. Get references if need be. RE: maintenance; The asker is talking B&W devices not color. Regardless, get the maintenance. Fewer spikes in copy quality or hardware issues because you'll make that phone call to fix rather than putting up with poor copy quality, etc. for fear of how much it...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
TimB: Thanx for the comment! I believe you with the top ten in R & D for Spend to Sales ratios, but I don't R & D being conducted for copiers not like Canon, Xerox, KonicaMInolta & Xerox. If it walks like a duck, quacks like a duck then it must be a duck. Toshiba's market share over the last ten years in the US has always been at or near the bottom of the pack, thus they are cellar dwellers, bottom feeders, in the US market. You are correct with the MA, they were not asking for...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
Art, I like your general guidance to the initial poster, and I won't grade your writing since this isn't an English class. In regard to this brief post conversation, I think honesty is the best policy with customers and with ourselves. Yes Tim, they probably are in the top ten. However, the customer was asking which is the best. By rankings in the market place, the top seven do not include Toshiba. They fall within the bottom 7% of market share for shipments and the bottom 8.6% for market...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
thanx for nor grading my English!!! most threads are done at night and I'll admit, I'm much better at selling than writing.
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Re: e-STUDIO 306LP Question
The e306LP offers a colour scanner. The scans can be either blue or black based upon your selection.
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Re: e-STUDIO 306LP Question
That's good right? I was just curious if when scanning the blue the scanned documents would be very light even if you were scanning with the black mode.
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Re: e-STUDIO 306LP Question
Images are dark and fully formed assuming black is selected as your scan setting.
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Re: e-STUDIO 306LP Question
Does anyone have the MSRP and dealer cost for the Toner, Drum, and Developer for this system? Thanks, Jake
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Re: e-STUDIO 306LP Question
While the e306LP is an innovative product it is unlikely to displace any colour unit sales. As colour is more than half of what I sell, this leaves this product with a declining mono colour market to appeal to. The RD30 recycle unit makes the price of the solution much more than an equivalent eStudio 306. The e306LP does not have a stapling option. I find that most customers are interested in the ideas of ecology with their copiers but they are not willing to pay a premium for it.
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Re: Can I Copy Mixed Sized Documents on a Copier?
I disagree. Most law firms and many insurance companies still have a commonly re-ocurring need for mixed size originals. I am currently working with one European shipping company based in NA that wants to do do mixed size originals with a mix of A3 and A4 documents. I say it cannot be done as the paper is all of different widths. I am hoping that my unscrupoulous competitive vendors will admit to the same..... not likely!!! They want the sale today! Please advise.
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Re: Can I Copy Mixed Sized Documents on a Copier?
A3 (11 x 17) and A4 (8 1/2 x 11) can be run at the same time with auto paper select making what you put in what you get out using mixed-originals and the mixed originals setting. The sizes you mention are European, but I'm sure they will work. As long as it's a standard document size it should work.
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Re: Can I Copy Mixed Sized Documents on a Copier?
Sorry, I meant to say a mix of A4 and Legal size documents. I agree most copiers should be able to do mixed size originals with a combo of A3/A4 and Letter-R/Legal. The problem I am having and I do not think it can be done is one of a mix of A4 and legal mixing North American and European sized paper in the same document. This is because the two paper sizes are of different widths.
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?
What came next with some dealers in the Oz market, was a guarantee that the client's copy costs would not rise annually, above a maximum of 10% which most clients would agree to. Or that it would only rise by the CPI, which these days is a joke of a deal, as it is only around 2%. But some now guarantee to hold the pricing for the term of the rental agreement, which at 5 years is just down right stupid.This has now become a lot more prevalent, as weak salesmen sell (if you can call it...