Tagged With "C224e How to Create User Box"
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Re: Post-Virus We Must Defeat The Zombie Companies!
SalesServiceGuy, I would suggest that a payment strategy is not something I see valuable at all. Customers need help deferring payments on what they already own. In all do respect. A payment strategy is not helpful to end user strictly based on selling a new MFP. The Imaging Channel's resellers who only sell print equipment are going to find themselves in serious trouble. Customers don't need to upgrade their all already oversold A3 to another one. Dealers should credit back the unused...
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Re: Need HELP! Kyocera Color A3 question
Top three points I make when against Kyocera. #1. Take them color samples from your device and any Kyocera because the color output is sub par on all units. If you don’t have access to one look in your crm for an account you co-exist with Kyocera in. Or the next time you have a knock out make some samples and keep them in a binder. If color quality is important to the customer it will be a win. Another point is showing them you get what you pay for, meaning 3 tier color is what they have...
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Re: Mita DC-1255 Copier Brochure
Loved this box! Stationary 11x17 platen, zoom reduction and enlargement and could only copy onto statement, letter and legal. Sold many of these!
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Re: Will outside Sales Rep's go away?
We definitely are not out chasing them but we are much more versed talking about them and the benefits of buying them from us rather than the big box store. It has led to some very nice MPS accounts for us this past year. I don’t have a final count but I believe we added about 3 million new clicks this year from printer sales. Not breaking any records by any means but adding an extra 50k or so of revenue never hurts. And thanks to brother for having a minimum advertised price online for the...
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Re: Will outside Sales Rep's go away?
I’m a little late to this party but had the thread open since it was posted. As a 35 year old i straddle the “millennial” and old school gap (in my opinion haha). There is value of ordering things online that can be commonly used or even basic electronics. But if it’s anything above basic, I still believe talking to someone even if on the phone, pays dividends. We recently bought a new vehicle for my wife and explored for weeks online our options, the new vehicles options, what the price...
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Re: Will outside Sales Rep's go away?
I'll chime in. Like TML I'm in my early 30's and have been selling copy hardware for nearly 10 years. I think good sales people as a whole are quickly becoming scarce. Millennials don't seem to like to interact with others if they don't have to and as most "print" decisions move to IT, online buying is already what they know. Overall it is a convenience factor, they don't have to submit a form to a website and wait a couple days for salesperson to try and up-sell them to an A3 MFP. They...
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: Nsi Autostore
Maven , What I tell my customers and when I'm out with sales reps is it's all about getting things done in less steps. I'm in the legal vertical so time is money and everyone has an hourly billable. Right now here's the average user scan: 1.) User walks up to MFP and logs in 2.) Finds their name via LDAP or enters manually and then enters client and matter 3.) Selects Scan to email 4.) Sends PDF to their email 5.) Walks back to their desk 6.) Finds Canon Scan 00034789* (or doesn't because...
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Re: The Death Of The B2B Salesperson [Infographic]
Art, I call Bull ****! At least for our industry, the copier industry! This may be true of a commodity (like envelopes, or coffee, or even a PC) but copiers, really MFDs require a lot of attention, both before and after a customer buys it. This article seems to be written by an old brick & mortar company that successfully transitioned to internet sales. This will work for any company that drop ships their products. And I agree that the MFD manufacturers would LOVE for this to be, or...
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Re: The Death Of The B2B Salesperson [Infographic]
Vince: Well stated! I'm having a hard time with this also. We've seen Ricoh on-line now, they are pushing the envelope with direct vs dealer. I agree with you, what happens once the box arrives, what they thought they were getting because product marketing for all manufacturers have a tendency to over state what they systems can and can't do. I'm hoping we are right and Forrester is just pushing BS
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Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints
Imagine a CMYK copier, except remove the CMY toner and developer and insert a new Erasable Blue (EB) toner and developer. Modify the copier so that when the Erasable blue toner passes back through the heat of the fuser, it de-colorizes the blue to white. A new rules based print driver can automatically makes software apps like emails auto print in blue plus provide a new counter to show how much paper, CO2 and money you saved. The previous generation product appealed to too small a section...
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Re: Up=Coming China Tariffs on Copiers parts & accessories
These are two listing that I found on ustr.gov site: 8443.99.20 Parts of printer units of subheading 8443.32.10 specified in additional U.S. note 2 to this chapter 8443.99.45 Parts and accessories of copying machines; nesoi Subheading 8443.99.20 following parts of printer units of subheading 8443.32.10: (a) Control or command assemblies, incorporating more than one of the following: printed circuit assembly, hard or flexible (floppy) disk drive, keyboard, user interface; (b) Light source...
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Re: Smart Operations Panel
Not saying it's right but if I am installing a new Ricoh that is replacing an old Ricoh, I move the Classic buttons to the Home screen and move the others out. I so seldom get a complete audience when doing install training so I feel the greatest imperative is to minimize the learning curve. Usually one of my selling points has been that the user interface is consistant with what they are used to.
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Re: Smart Operations Panel
Old Glory, we're in the same boat. I think if they haven't had a Ricoh system then it might be worthwhile to try to start them with the new stuff but I have to first retrain myself. I do like the Quick Copy widget and I think that might be a good way to introduce it to existing customers. I'd be interested to see what people who have never been exposed to the classic method find more user friendly.
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Re: MPS and Linux HELP!
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Oki 1450 vs Ricoh 6700 wide Format
So, the Oki or Teriostar 1040 is one page per minute faster than the Ricoh. Oki wants the user to replace the corona wire cartridge and the process cartridge. I believe the process cartridge is the drum. Now, the memories come back, if an end user scratches that drum, it's on the user to replace the drum which is going to be a very pricey item. If I was a business owner I would not want my peeps handling a part that has a cost of $1,500-$2,000. If they scratch it, it's on me to buy another,...
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Re: Print Control/Mgmt
Hi Everyone, Thanks for your posts. Every year or two we see new, low cost competitors that come out of the woodwork for a little while. We are selling against these guys the same as you fight your low cost competitors. There are a few obvious detriments that seem to have stood the test of time. The revenue model can not possibly be profitable for 80% of your customers. Ridiculously low is exactly that, ridiculous and unsustainable. $500 worth of technical support will be used up mighty...
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Re: Color MFP Trends, Tactics, etc
In about 5 placements, I've been able to take customers from existing A4 color devices and put them into one of these models for not much more than what they were paying, the high cost of A4 color consumables was the key when the user was making about 1,000 color pages per month along with 1,500 or more black. The low price cpc is an advantage with the Ricoh models. I have used a few of these systems as seed models, meaning that they take the color unit and commit to the lowest possible...
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Re: Color MFP Trends, Tactics, etc
"4) Improved Consumable yields and costs * Konica Minolta continues to shift its color MFPs away from using imaging units featuring both drum-developer to offering separate mono developer and drums. This provides greater cost benefits for mono output and allows lower Mono CPC. Konica Minolta also increased toner and other consumable yields in its latest generation and forthcoming Color MFPs." +++++++++++++++++++++++++++++++++++++++ Konica Minolta Boosts Productivity for Small- to Mid-Sized...
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Re: Savin SPC221SF and scan to email
Question How do I use Scan to Folder on Windows? Answer Documents scanned using your device can be sent over a network to a shared folder. To use Scan to Folder, follow these steps: Note: To send scanned documents to a shared folder on a computer, the correct user name, password, and directory must be set. Files can be sent to folder destinations on the following operating systems: Windows 2000 / Windows XP / Windows Server 2003 / Windows Vista Mac OS X Destinations must be registered via...
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Re: Need Help for Print Solution!
they are typically user customized in the application. For example a law firm printing to an HP 4000, when they print a letter it's always in dup or triplicatel; right? So the program is set up when they select to print, a letter that they get: 1. a print on letterhead 2. a print on plain paper 3. a print on colored paper 4. an evnelope. I always run into this when replacing printers, because it never is configured to do the same thing, and i have like 30 legal secretaries wanting to kill...
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Re: Need Help for Print Solution!
This my boo boo, I asked my sales manager about this application and the reps at Sage, all stated it could be done out of the box. As to what they were doing before, they did not have the accounting package and asked for a dot matrix printer for forms, I investigated got false info and sold them an 8200N stated it would staple the two pages. I am now in the process adding Planet Press
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment
I received a telephone help call from one of our clients who had a malfunction code on their new copier. To clear these malfunction codes it’s usually a case of opening the front door for a few seconds and then closing it again. I asked the client to do this and then come back to the telephone. He returned a few moments later and asked “now what” I asked what happened when he opened and shut the front door, did it clear the code. “no’ was the reply, “it just got colder in here” He’d opened...
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Re: Calculating Lease Costs and Effective Purchase Price W/O interest
Thanks Montecore, That makes sense from a business standpoint. I'm still having a hard time with the math though. If you are trying to figure out the effective purchase price, but only know the monthly lease payment, # months, and lease rate - do you have any ways to figure out the purchase price? 0.0302 percent of $6,200 is $198 so that only adds up to $6,339. But if you subtract $6,537 by $6,339 then you get $198 again. Suggesting that the purchase price is roughly 2 times the total lease...
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Re: A4s and Single Function Laser in MPS
OMG, the 3-5 has resurfaced in MPS??? That's was my first reactiion when I saw "toner out" and please tell me if I'm wrong. Toner out means that when the user runs out there is another charge due?
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Re: Scan on MP171spf and Print on SPC420DN
I am trying to get this going in the office and I am having an issue with the setup. What needs to be in the server/user name/password/path fields? Please let me know what you have used to successfully "scan-to-print" via FTP.
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Re: Ricoh Pro C720
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: I need everyones opinion on this!
When I was at the Print on Demand Show in Boston, I saw the Sharp box and at first glance it looked like a Ricoh! Now, today I got to see it again. Is everything the same except for the engine, even the engine seems similiar, it it wasn't for Ricoh having the toner on the lower left. I'd swear this was a Ricoh box. Art
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Re: Panasonic Canada discontinues A3 Copier Distribution March 2011
Panasonic Takes Aim at Fast-Growing A4 Class MFP Market Company to emphasize growing A4 MFP format in response to customer demands SECAUCUS, NJ (February 4, 2010) — Panasonic System Networks Company of America today announced plans to substantially increase its footprint in the burgeoning market for A4 multi-function products. The A4 market has undergone rapid growth and is emerging as the de facto standard in the marketplace. As a consequence the A3 market has been fading and will no longer...
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Re: Lexmark A4 lineup
The solutions range in price from $99 to $599, depending on the solution, but the dealer has some control over the price. There are really only 9 core models (3 printers, 5 desktop MFP, 2 console MFP); the remaining 7 models are simply different standard configurations that are available. All products share the same user interface at the MFP and range in speed from 40ppm to 55ppm.
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Re: I need everyones opinion on this!
I used to work for a dealership that sold Sharp (when this came out). It is a very nice box, the ultrasonic feeding in awesome, and the pricing for parts and consumables is aggressive. The mistake that Sharp made was to not do a beta program with commercial printers and other high volume users. The irony of Larry's statement is that I would not consider Ricoh a player here. They are chasing Xerox, Canon etc in Seg. 6 and 7, and are seriously held back by their lack of a production color unit.
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Re: Ricoh Ikon Letter
What makes you think that Ricoh has any major level of concern about dealer profitability? Maybe behind closed doors their perspective is that dealers are a necessary evil for the time being until Ricoh can get the coverage they need from Directs. Every box they can sell, even heavily discounted, is more profitable to them then any box that you sell. The Rules of Engagement may have been put in place to stem the tide of defections because they still need the independents for now. In 2-3-4...
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Re: Ricoh Ikon Letter
How do you come up with that assumption, is it because of the ongoing consumables the've captured?
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Re: Ricoh Ikon Letter
Certainly the service and supplies provide ongoing profits (at least one would hope) but keep in mind that the machine that they sell to you for $8,000 that you sell for $10,000 is still just $8,000 for them. They could sell that same machine to an end-user for $8,000 and be no worse off then had they sold it to you.
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Re: Ricoh Ikon Letter
I think we make an error when we assume that Ricoh selling a machine to an end user for $8k is the same as Ricoh selling a machine to a dealer for $8k. When Ricoh sells a machine to a dealer for $8k they are done, when Ricoh sells a machine to an end user for $8k they have other costs, including paying the street rep and his manager so I don't think it is not true to say the $8k is the same to Ricoh from either source.
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Re: Ricoh Ikon Letter
Something to think about as well, adding to what was mentioned by Mega. The Japanese division is making the bulk of their profits on the manufacturing of toner. That is the money tree for them. They sell to Ricoh USA and they work through their channels to distribute the boxes. The ultimate goal is to “place the box” Ricoh USA makes their overhead by the profit on the box moving it to the Dealer and other channels. The profit make by selling the box is what keeps the “Reps paid and the...
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Re: CBS NEWS REPORT ON COPIER SECURITY
If you arrange to sell a new copier, replacing the current vendor plus arrange to ship the old copier back to the leasing company, who will likely resell it to a used copier broker and I do not know the service codes to format the HDD on the competititve box, who's responsibility is it to preserve the confidentiality of the customer's info?
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Re: CBS NEWS REPORT ON COPIER SECURITY
Toshiba does offer a HDD DeCommissioning program. Basically it costs the end user $300.00 and some paperwork and we put the old HDD in the customers hands.
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Re: Mac
I've uploaded the doc file. Also, tech support did provide some very detailed information to me via email that I just reviewed. The main difference is that they are scanning via IP which doesn't account for the possibility of the IP Address changing.
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Re: KM Promo
Interesting, Do you see the end-user rebates on the bottom half of the promo sheet working out?
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Re: Ricoh Type 1013 Printer Interface
not here, I have print/scan unit new in the box Type3030, I'd sell it for $50!
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Re: Lanier LD245?
If the machine is printing a fax, the user will be able to copy the document, meaning it will scan the originals and after the fax has been received the copy process will start, same is true of printing to the device while it is printing a fax.
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Re: Booklet printing with saddle stitch using Adobe Indesign CS5
Here is an update. Yesterday while on site the end user informed me that if he printed the document to PDF from Indesign which will print the document to a file, then tries to print the original Indesign document, it will print. After creating a PDF but not printing that PDF but printing the same document in Indesign, why will it then print. Does it do something to the original document when it is printed to PDF, fix some errors in the document? When trying to print the original document in...
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Re: Possibly moving to Ricoh....
Ricoh product ranks at the top of the industry. That being said, selling today is about far more than the box. What other value can you bring to the table with a given vendor/dealer? How about professional services, managed print services, software solutions, etc... I would take all of these into account when contemplating a move. If you are with or go to a dealer that only sells "boxes" you are limiting your self.
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Re: Possibly moving to Ricoh....
A couple of thoughts based on my lengthy experience with both Sharp and Ricoh. Ricoh is far and away a better product. No doubt about it. As stated above buyers buy the dealership and the relationship with the sales rep in my experience not the brand name on the front of the box. Take it from someone who spent years explaining to customers who "Gestetner" was that had never heard of them........and now "Lanier". Finally, in this market I would urge extreme caution making any sort of...
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA
Seems Ricoh, Canon and Xerox may be the last of the holdouts. When speaking with a rep at Ricoh they were concerned that A4 devices will lower profit (image that,they do make a profit on a box)expectations especially if A4 takes off. With the presence of Sharp, Samsung and KonicaMInolta they needed to make the move. Keep in mind though that neither KM, nor Sharp has come out with an robust A4 monochrome (don't know what they are waiting for here), remember I stated robust A4, something along...