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Tagged With "Electronic File System"

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Re: What's the weirdest place you've sold a copier to?

Art Post ·
Jason, I changed the word system to copier, hope that's ok. I gotta give that one some thought, sure I'll have something for you
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Re: Desktop Shortcut to Scanned Images via store to HDD in scanner

fisher ·
Its pretty strait forward. Default the scanner to Store File to HDD. At the PC create a desktop shortcut to Web Image Monitor. Have customer click on Print Job/Store File -------> Document server. They will be able to download the document. The real problem though is you are encountering a lazy IT guy. Any IT guy worth his salt will help you set up scan to folder.
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Re: COVID-19 Impact on Dealers and the Channel?

Art Post ·
I was on the MPSA call today. Here's some points of interest I was going to post on another thread but will put it here for everyone. One major MPS company reported 29% decline in pages or revenue Another major MPS company reported a 71% decline Healthcare for one of those clients saw a 40% increase More inquires from clients in respect to file sharing and content Expecting continuing decline for another 30 days in revenue and prints First week of April they hit bottom and has stayed that...
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Re: Print Copy Tool versus Plotworks

jdicarlo ·
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: 10 Ways to Close Net New Business #4 of #10

Art Post ·
Just a short update in reference to the account I was speaking about. The IG came back with many additional questions today, asking if the cost per page could be lowered, the annual cost of the maintenance agreement, and the price of the system. I stated NO on all accounts. We had started with a 25ppm color A3 device and then moved to an A4 color device. They were not even happy with that price. In addition when they received all of the no's they asked about pre-owned or used. I then stated,...
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Re: When is Net New Business not Net New Business?

Jason H ·
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
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Re: Nsi Autostore

Art Post ·
JS, I am doing this for many accounts. The value prop for the customer is the ability to browse to folder from the MFP. I mention none of the other features unless asked. We install to the customers server, I build in 3 hours of pro services and then bundle the entire cost in the system. My selling advantage is that with my system you can browse to folder from the MFP easily. Art
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Re: Large scan jobs

Art Post ·
ok, our DF holds 220 pages at one time. If one of my accounts wanted to do this I would program in a batch feed mode. First fill the document feeder, when the document feeder empties the system will them prompt you to put the rest of the originals in the feeder and then continue the scan job until all of the documents have been scanned. Does this help?
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Re: A Sales Manager's Guide to LinkedIn

Art Post ·
good stuff Larry, I downloaded the file today.
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Re: Ricoh & Epson = "perfect together" NOT!

Jason H ·
They are never going to get their act together. I spoke with Jim Corridi at the CDA meeting several months ago and he told me big things were coming down the pipeline very soon because he agreed it would be hard to upgrade 3406WD systems with a 3406WD system. He also, however, acted like the Epson was going to be the latest and greatest thing for all of us that sell wide format. Not sure why since we don't typically mess with the ink jet machines. You can find the Epson's extremely cheap...
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Re: Nsi Autostore

John Mooney ·
Maven , What I tell my customers and when I'm out with sales reps is it's all about getting things done in less steps. I'm in the legal vertical so time is money and everyone has an hourly billable. Right now here's the average user scan: 1.) User walks up to MFP and logs in 2.) Finds their name via LDAP or enters manually and then enters client and matter 3.) Selects Scan to email 4.) Sends PDF to their email 5.) Walks back to their desk 6.) Finds Canon Scan 00034789* (or doesn't because...
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Re: Charge for IT support

txeagle24 ·
We charge on an hourly basis for any connectivity support beyond the first 6 months of a system being installed. We have tested a program where clients can have it included in their contract but have received little interest in that.
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Re: Around the World with Ricoh

Art Post ·
Ricoh Selects Juniper Networks to Modernize its Group-Wide Network Infrastructure TOKYO, Aug. 09, 2018 (GLOBE NEWSWIRE) -- Juniper Networks (NYSE: JNPR ), an industry leader in automated, scalable and secure networks, today announced that Ricoh Group has successfully implemented Juniper Networks' high-performing solutions to modernize and simplify the operations of its core networking and security infrastructure that supports approximately 500 locations and 34,000 users in Japan. Ricoh Group...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
Canada charges a 270% tariff because the US has a massive over supply of milk production. If US dairy product was to enter Canada without tariffs it would destroy our perfectly working dairy industry. Why should the USA be allowed to destroy our milk industry so as to partially solve a problem created within the USA? Besides, how do you think Canada maintains its "free" single payer health care system. It is by charging high taxes on all consumer purchases. I do not think that anybody thinks...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
The Trump Administration today announced plans for a new round of $200 Billion worth of tariffs against China. https://www.cnn.com/2018/07/10...ffs-trump/index.html Copy machines were on the original list but but were taken off leaving parts and consumables subject to a 10% tariff. It seems most suppliers have not taken actions to increase their prices. On the new list which could go in effect sometime after Aug 30th are: 8443.39.20 Electrostatic photocopying apparatus, operating by...
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Re: Canon reveals new imageRunner range

Art Post ·
Is this system available in the US?
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Re: Leading Canadian Natural Supplement Manufacturer Installs First Ground-Breaking Konica ...

Art Post ·
I saw this beast at Graph Expo, the system was slick, also has MSRP of either $199 or $299K, can't remember
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Re: Smart Operations Panel

jswinberlin ·
Old Glory, we're in the same boat. I think if they haven't had a Ricoh system then it might be worthwhile to try to start them with the new stuff but I have to first retrain myself. I do like the Quick Copy widget and I think that might be a good way to introduce it to existing customers. I'd be interested to see what people who have never been exposed to the classic method find more user friendly.
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Re: MPS and Linux HELP!

jdicarlo ·
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Has anyone worked with ZooBook?

Art Post ·
I went out and contacted ZooBook directly. below is the email I received from ZooBook: Hi Art, Does the scanner send the documents to a shared drive? They can just upload straight from that. To scan directly into a record I would have to check with our developers. Thanks, Earl On 2018-07-17 5:54 pm, Art Post wrote: Hi earl We are not looking to file any forms. All we are looking to do is attach a scanned document to a clients record. Some emr programs allow you to import that document via a...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
President Trump announced today, effective Sept 24 2018, a 10% tariff on a broad list of $200 B worth of Chinese goods. https://ustr.gov/about-us/poli...inalizes-tariffs-200 On this final list are all forms of copy devices. No mention of printers. No mention of toner. Unless China makes serious trade concessions to the USA, without retaliatory tariffs of its own on USA made goods sold in China, the 10% tariff will rise to 25% on Jan 01 2019. These devices are on the final tariff list,...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

Art Post ·
SSG Thanx for keeping this thread up to date! Kudos The economy is doing so well here in the US that I don't think many will care. I will use this to my advantage to get clients to move now. Now, I hope they do care! Art
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

Art Post ·
Yup, it's a pretty BIG Hammer! I heard a radio report that the US trade debt rose significantly in July. I'm thinking what you stated is that "many of the manufacturers have stuffed thier warehouses". That's probably why we haven't seen anything to date with increases.
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Re: Seiko Teriostar

Art Post (Guest) ·
This system is available from Paradigm Imaging for resale! www.scantopia.com
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Re: Color MFP Trends, Tactics, etc

GMAN ·
You stated and asked: "* The last year brought Ricoh’s entrance into the color light production and mid-production space with the C900/C900s and the Pro C550EX/C700EX. Although the C900 looks like a solid first step into color production, there may be some growing pains (outside of IKON) due to dealers' lack of production experience/contacts and printers' existing brand loyalty/hesitations about buying a 1st generation system. Does anyone see these replacing or beating Xerox/Konica/Canon...
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Re: Color MFP Trends, Tactics, etc

GMAN ·
"4) Improved Consumable yields and costs * Konica Minolta continues to shift its color MFPs away from using imaging units featuring both drum-developer to offering separate mono developer and drums. This provides greater cost benefits for mono output and allows lower Mono CPC. Konica Minolta also increased toner and other consumable yields in its latest generation and forthcoming Color MFPs." +++++++++++++++++++++++++++++++++++++++ Konica Minolta Boosts Productivity for Small- to Mid-Sized...
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Re: Need help with Pay for Print Solution

Old Glory ·
If I am hearing this right, you have two issues...USB access and driverless/wireless printing. Others have USB printing, we don't. However, we have HotSpot Printers that no one else has. http://www.printeron.net/landing/ricoh/Ricoh.html I am going to assume that you are not familier with this. HotSpot printers allow you to print from anything that has email access including iPhones or BlackBerries. You don't need drivers and you don't need to be on the network. You just email the file to a...
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Re: Need help with Pay for Print Solution

Old Glory ·
I looked up your profile after JasonR's reply. Sorry for not remembering that "John" was you. I know it's your name but there are a lot of John's out there. Even if you eliminate all the John's that Dear John letters go to and all the outhouses by that name, that still leaves quite a few. Anyway, isn't it impossible to be able to print anything but PDF's from a thumb drive if it isn't plugged into a device with the software resident? For instance, how can an MFP print an Excel File without...
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Re: Weekend Industrty Notes from 09/20/09

GMAN ·
" Ricoh donated a fully loaded Ricoh Aficio PRO C900S production color laser system to the Graphic Communications Department of California Polytechnic State University (Cal Poly)." THEY'VE RESORTED TO DONATING THES BOXES NOW!
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Re: Weekend Industrty Notes from 09/20/09

Neal ·
I was with a KM dealer that was doing that with a couple of C500's.
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Re: Savin SPC221SF and scan to email

Art Post (Guest) ·
Question How do I use Scan to Folder on Windows? Answer Documents scanned using your device can be sent over a network to a shared folder. To use Scan to Folder, follow these steps: Note: To send scanned documents to a shared folder on a computer, the correct user name, password, and directory must be set. Files can be sent to folder destinations on the following operating systems: Windows 2000 / Windows XP / Windows Server 2003 / Windows Vista Mac OS X Destinations must be registered via...
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Re: Need help with Pay for Print Solution

Old Glory ·
John, I don't know if this is still a live issue for you but I thought of you while reading up on the Fiery Controller Option for the C2800/C3300 and the C4000/C5000. In an FAQ Document under wireless printing options it states, "When printing from USB removeable media, the Fiery will print Postscript and PDF File formats. If the Fiery has internet access and the Native Document Conversion option (i.e. EFI PrintMe) then you can also print native Microsoft Office Documents from your USB..."
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Re: High Volume Updates

Art Post (Guest) ·
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: Need Help for Print Solution!

Art Post (Guest) ·
Does anyone know of a low cost solution? Meaning uder $1,000 that would make the system print and staple??
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Re: NEED HELP QUICK --- SINKING SHIP

JasonR ·
Ouch, that's a tough one. If it's really a proprietary system, there's probably no chance of a converter being available. What's the actual file format? Does it save in an an autocad format? or HPGL? Secondly, why do you need it to be PDF? If it's for printing to a ricoh wide format, could they use a PDF print driver to drop the file into a folder for the Rioch to grab it from?
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Re: NEED HELP QUICK --- SINKING SHIP

5050 (Guest) ·
Jason -- no the goal it to print a version of an 11 x 17 drawing and scale down to a letter size document. My PCL and PS3 driver is not reading the lines on the drawing as an image. I posted for a colleague so who just joined so I am not sure of the file format, nor am I familiar w/ this application. 2nd part yes -- they could do that -- that was a quick work around that we did - but was unhappy with the amount of clicks that it had to go through. They have a CANON that does it no problem.
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment

kdbyrum ·
A customer was demo'ing a canon color copier with fiery in their office. I stopped by on the second day to check to see how everything was going. The office manager asked me if there was any way that images or pictures would just randomly print off the hard drive of the system. Apparently, some very explicit images had been printed on the copier right before I got there. Rightfully so she was absolutley furious. I explained that the pictures had to have been printed by someone in the office.
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Re: Scan in One City, Print in Another

txeagle24 ·
Assuming that they're on the same WAN & that it's a Ricoh system, you can set it up to Scan to FTP, but instead of an FTP address, set the destination as the IP address of the printer they want it to print on. This also works great if you have a customer that needs to make color copies but doesn't want a full color MFP. You can color scan to FTP on the MFP and set the destination to a color printer, resulting in a color copy.
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Re: Scan in One City, Print in Another

Dan Morgan ·
See the attached pdf for better detail....
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Re: Scan in One City, Print in Another

SalesServiceGuy ·
I am thinking of using software to watch a file folder. This software can be assigned instructions to automatically print incoming files. I really appreciate your detailed response.
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Re: Ricoh Introduces the Aficio MP 2851 and MP 3351 Digital Imaging Systems

Art Post (Guest) ·
Man, I loved the RPCS, it was actually something different to talk about that was included with the system. It's a shame it's gone, that's one thing they should have kept to be different!
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Re: Ricoh Pro C720

bandit41076 ·
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: Panasonic Canada discontinues A3 Copier Distribution March 2011

Art Post (Guest) ·
Panasonic Takes Aim at Fast-Growing A4 Class MFP Market Company to emphasize growing A4 MFP format in response to customer demands SECAUCUS, NJ (February 4, 2010) — Panasonic System Networks Company of America today announced plans to substantially increase its footprint in the burgeoning market for A4 multi-function products. The A4 market has undergone rapid growth and is emerging as the de facto standard in the marketplace. As a consequence the A3 market has been fading and will no longer...
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Re: Questions

Justin_Bystrom ·
I would like to hear from anyone that has some insight on the new Bizhub color production 80 PPM system. I heard from a customer that they were shown this unit in a "behind the scenes" preview at Print 09 and that KM would be launching it this spring. From what I gathered, they beefed up the g/m² , changed the feeding mechanism, tighter registration and would share the accessories as the b/w 1200 unit. Very curious to see where it is positioned relative to Ricoh's production products.
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Re: MP 6001 print driver issues

Techsupguy ·
That sounds like several cases that I have worked. You should call the Software and Solutions team. We have some ways of looking at the print drivers and print steam that can determine what the actual problem is. From what you are describing, the ERP system is not fully PCL compatible. The functions that are not showing up are driven in the Windows section of the print process. That is what usually is the case and sometimes the driver needs to be looked at, sometimes the application. I would...
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Re: Premium Membership "What's In It For Me"

Art Post (Guest) ·
greg walters just got a lead for a 30ppm system in Costa Mesa
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Re: Premium Membership "What's In It For Me"

Art Post (Guest) ·
Richard Foshee just got a lead for a 35ppm system in Huntsville, Alambama
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Re: PPDM from Ricoh, Questions

Techsupguy ·
Hey all. I am one of the support reps from Ricoh for PPDM. The product is FABULOUS. The roll out has just started in the field, really, and we are learning the product. The only real problem we have been having is with the server. Those have been IIS issues, not PPDM issues. Also, watch for firewall conflicts. The product allows for BATES stamps, scan to almost anything, and 99% OCR. Once it is up, it appears highly stable. If it crashes, removal can be tricky, but we have a fix for that.
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Re: Epson Stylus Series

uofavb9 ·
Just installed the 9700 today at a client site today and it is amazing. Kicks out D size full color plots with full coverage in about 45 seconds, and they were beautiful. Love the flanges for the paper rolls in the fact that they are adjustable for either 2" or 3". Best part about the unit was the ease of setup and use of this system. Very happy to have this as part of the lineup I can offer, and not have to give my leads to my buddy who works for a competing large format dealership.
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Re: CBS NEWS REPORT ON COPIER SECURITY

Art Post (Guest) ·
this came across my alerts today!! « How Computer Forensics Firms Market Themselves | Main April 21, 2010 Going to Ditch a Copier? Think Twice. It May Carry Your Data. We had an e-mail from the Virginia State Bar's ethics guru, Jim McCauley, asking about an article he had read about how copiers can be gold mines for identity thieves. Indeed they can. Jim asked John to comment on the issue for a piece Jim is writing. As always, John's information is valuable and generally unknown to many...
 
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