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Tagged With "Printer Talk Tracks"

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Re: Hiring Sales Reps - what are you hearing

Art Post ·
Surprising there are no replies yet. I would figure this to be a "hot" topic. We recently found one in the age demographic that will work out. He has more than a 45 minute ride, has closed a few orders already. Maybe you need to show them $500 at the interview and ask how they would like to get that $500, by working a week or trying to talk you out of it. After reading your thread it seems that neither of those "salespeople" have the "desire" to compete, yet alone the determination to "win".
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Re: OKC-based company IMAGENET wants to keep employees’ $1,200 stimulus payments….

Jason H ·
Good god. what a piece of work (Putting it nicely). Talk about screwing over your employees. At what point did this seem like a good idea for a company of Pats size. I know everyone is hurting but the 100 mil dealer is not hurting like the 5-10 mil dealer right now in my opinion. Glad he bowed to the pressure but that should have never been considered.
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Re: COVID19 "Remote Working" Day Eighteen of Sales

SalesServiceGuy ·
People always like getting free stuff. Two promo ideas 1). Offer 1-5 free color banner prints to your clients and prospects.. Many copiers can now print banners up to 12"W by 48" L . This feature is often not promoted. It costs you almost nothing but the customer might perceive as having value. It could be "Open for Business", "Happy Birthday," "Grand Re-Opening", whatever. The customer can dictate the content. You can add a little logo in the corner of the banner "supplied by ABC Copier...
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Re: COVID19 "Remote Working" Day Eighteen of Sales

Art Post ·
I like the second offer, yes people always like free
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Re: Marco Acquires New Jersey Copier/Printer Company

Art Post ·
Welcome to my market Marco! You are know the third MEGA dealer competing in my market place.
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Re: Marco Acquires New Jersey Copier/Printer Company

livestrong ·
Art- the # of your competitors didn’t change , their fingers and toes are now a whole lot farther away from their head. I picture you as Yankee Doodle Dandy and they are the Red Coats. Perhaps they will be as successful as .....Danka or IKON or RBS/AOE or GlobalXRX or ....
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Re: Marco Acquires New Jersey Copier/Printer Company

Art Post ·
Yup, I agree.
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Re: Marco Acquires New Jersey Copier/Printer Company

Fuser ·
wondering if the MarcoClover tie-up makes service companies reconsider where they buy toner and printer parts from.. i am hearing a mix of response
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Re: Will outside Sales Rep's go away?

Jason H ·
@Monte I hope/think that even though buyers will research online that they will still want some interaction with a salesperson. If in fact the manufacturers allow the sale of high end MFP's online then the dealers will have to change a lot of how they do business. My hope though is that it does not come down to this. I buy a lot online and my wife grocery shops online and has them delivered to the house, BUT I don't look at most things like groceries. I want to go talk to my insurance agent.
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Re: Print Copy Tool versus Plotworks

jdicarlo ·
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)

txeagle24 ·
No, Art. You're spot on. I haven't had many jobs outside the industry, but the majority of the old guard is so proud of the way they've always done it & receives so much validation from other dealers with the same mentality (via BTA, CDA, SDG, et al) that they often refuse to admit the need to change until it's practically too late. There are ideas & concepts that I brought up 3-5 years ago that were considered to be "interesting but not really necessary" that we're suddenly latching...
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Re: The Cannata Report 30th Anniversary Awards & Charity Event

Larry Kirsch ·
Thanks buddy.. Talk soon. Let me know if there is anything I can do for you..
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Re: Four Reasons Why I'm SO Excited about Print Audit Insight Dashboard!!

John MacInnes ·
Great article, thanks Art! Take care, John John MacInnes President Print Audit - The Print Management Company Phone: 403 689-7627 Fax: 403 249-9471 jmacinnes@printaudit.com http://www.printaudit.com *There is always something going on at Print Audit. Click here.*< http://www.printaudit.com/news.asp > *Have Fun - Build Great Products – “WOW” our Customers***
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Re: Four Reasons Why I'm SO Excited about Print Audit Insight Dashboard!!

Art Post ·
ty John! Love your products! Can't wait to meet you and the gang in September
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Re: Ricoh & Epson = "perfect together" NOT!

GR81 ·
Jason, Talk to KIP again I have never heard of KIP asking dealers to stock machines(maybe one for the demo floor). Plus KIP is releasing the new 800 series next month and these machines look like they should be good sellers. 8 full color "D"s per minute and 10K less that the Oce colorwave. We sell or have sold all the major lines of wide format, KIP, Oce, Ricoh, even going back to Xerox. All our sales reps and techs prefer the KIPs. GR
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Re: Canon IRC3330 email encryption

NC_ACC ·
Hang tight. I'll send you a link to ISG that will provide a talk track.
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

fem4001 ·
Nice read. Good printer. I am curious about the 'device billing'. What exactly do you mean by 'device billing'?
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

Art Post ·
I will answer that tonight, off to a few appointments this afternoon
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

Art Post ·
Device billing is when you charge a flat price for service each month. There clicks are unlimited, however the client needs to buy the consumables. Preferably from you.
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

fem4001 ·
What consumables are not included? Only the toner? What about other parts like drums, fuser, rollers etc.? Do you do those kind of agreements for MFP's too?
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

Art Post ·
No, we are not doing any of those agreements with our MFP's. With the printer the device billing would not include the drum, or fuser. Client would pay for those. Device billing is a practical maintenance agreement for the new A3 ink based MFP's. Epson will be launching their 100ppm color device shortly. The only consumables is the print head and the ink. It's rumored that the print head will be warranted for 3 years. In addition the print head is very costly. The idea would be to charge...
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

fem4001 ·
Thanks. Interesting. I wonder what the advantages and disadvantages of those ink jets are (compared to laser MFP).
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

Art Post ·
Client Pro's: Lower purchase or lease price for hardware Faster print speed than laser based vs same segment ink vs laser Unlimited pages No overage billing No unpredicted costs with overages Less downtime than laser Client Cons: Quality of prints or copies may not be equal to laser (does not matter if prints or copies stay in house) Print Head cost Ink cost may be higher than color laser, however that may be off-set by the lower purchase price Anyone care to add?
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

fem4001 ·
Thanks! Same functionality regarding scanning? Scan to email, smb, ftp? Secure printing? Authentication and account track? Ability to implement solutions like paper cut? I guess this will be my last question
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

Art Post ·
I'm not sure about PaperCut with the HP products, I do know that PaperCut is supported with the Epson 100ppm color device. scan2email, scan2folder, secure, authentication all yes with both devices. Not sure about account track as a standard feature
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

Old Glory ·
Had a conference call with Epson Monday afternoon. They said the ended up with a 1 year warranty on the print heads but you can purchase an extended warranty for something like $250/yr.? I didn't write that down because the only thing that matters to me is what gets passed on to the customer and manufacturers warranties are seldom passed on. Epson Ink Process advantages: No heat so no heat related issues...no fuser, no cooling fan, no warm-up. Consumes 50% less power No drum or developer so...
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

Art Post ·
Interesting, I thought jh told me the cost was 2,500 per year. I was like what? Can you find out exactly that that cost is. I'm curious as I guess we all are
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

Old Glory ·
I guess he was just referring to the Epson C869R (25 ppm). We kept asking questions about the 100 ppm unit and I lost track which unit this information applied to. Sorry for the confusion. We have a launch on the 11th and he promised more info on the 100 ppm at that time.
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

Art Post ·
Would love to know more about the launch when it happens
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

Old Glory ·
Just to be clear, it is an Epson Launch, not a launch of the 100 ppm. He just said that he would know more about the 100 ppm when he came on the 11th.
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Re: Toshiba e-Studio Erasable Toner 4508LP Questions

SalesServiceGuy ·
There is an all inclusive cpc charge for the Erasable Blue toner. The cost per copy analysis suggests that if on a 60 month lease you do not expect the the customer to erase more than 210,000 pages (3,500 pages per month) you can forget the parts cost and charge the same cpc as for Black at around $0.010 per page with a decent profit. There is no charge other than the users effort to recycle pages printed with erasable blue. If a sheet of paper costs $0.010 and Erasable Blue costs $0.010 you...
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Re: 10 Signs You Should Absolutely Hire That Salesperson

Art Post ·
In reference to the above blog. If you want salespeople that want to make money (desire). When the interview is almost over, slap $500 bucks on the table and ask the person. How would you rather make this $500 bucks? 1) work 40 hours for it or 2) try to talk me out of it If they choose #1, tell em thank you and we're not interested. However if they choose #2 and they can get through ten minutes of trying to talk you out it, then I recommend offering them the job and not the $500 bucks. Just...
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Re: MPS and Linux HELP!

jdicarlo ·
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Embeded Print Director/PCS 6.0

Bill Knight ·
Ok I got the Java and the print director embedded installed fine. The customer wants to be able to track scans and fax also. According to the jobs list I did not do any scanning though I know I did. I found something the referanced an "Enhanced External Counter SDK" but cannot figure out where to download. Ricoh says it is part of the Java card. In the Administrator tab I see an option for this "Enhanced External Counter" but cannot see where to turn it on as it is greyed out. Ricoh has not...
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Re: Embeded Print Director/PCS 6.0

Bill Knight ·
Got it figured out. In talking with Ricoh tech support they had me downgrade the Java software to work with PD5. When I loaded PCS (PD6) it did not track scan's and I had forgotten to put the newest Java back on the card. Did that this morning and all is well.
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Re: "Green Jobs"

JasonR ·
It's hard to place an accurate count on the number of trees we lose over a span of time because of the size of the number. Easier to track the loss of areas designated as forests since that highlights the biggest change, usually from nearly 100% of the surface area covered by trees to nearly 0%. The number of trees in a forested acre obviously varies wildly (from about 200 to well over 1,000 per acre), but let's use 500 to start. 500 trees per acre would equal 44 billion trees lost over the...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Art Post (Guest) ·
Canon and Océ: More Details Canon and Océ: More Details By Cary Sherburne on November 19th, 2009 Océ management conducted a well-attended press teleconference today to provide further details of its acquisition by Canon. Jan Hol, who was interviewed earlier by WhatTheyThink, was on the line from Europe, and North America was represented by Mal Baboyian, president, production printing systems, Océ North America, and Joe Skrzypczak President and CEO of Océ North America. Océ reiterated that...
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Re: Ricoh Introduces the Aficio MP 2851 and MP 3351 Digital Imaging Systems

Art Post (Guest) ·
Man, I loved the RPCS, it was actually something different to talk about that was included with the system. It's a shame it's gone, that's one thing they should have kept to be different!
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Re: Ricoh Pro C720

bandit41076 ·
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: Soda, Pop, Coke or Other

txeagle24 ·
Do you also "warsh" your clothes down by the "crick"? It always cracks me up the way my family members from Frostburg, Lonaconing & Garret County talk.
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Re: Soda, Pop, Coke or Other

wyzguynyuk ·
No, they're the mountain folk that live where it only turns green about two months out of the year and black bears crap on the lawn...even the rest of us in Maryland make fun of the way they talk!
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Re: Panasonic's A3 Exit

aficio400 ·
I believe their copier market went south back in the 80's, the machines never ran like the other brands, You could get a machine like the old 1520 or 1300 to PM to PM but when they came out With the 1530 series and 3030 series they started down hill. What use to make me angry is their technology was state of the art. They were using transfer belts in that first 1530 in the 80's and they developed a lot of other ideas. But their weak spot, is the machines never were consistantly good. I am...
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Re: Around the World with Xerox

Art Post (Guest) ·
Testing concluded this evening for the Ducati Xerox team and riders Noriyuki Haga, Michel Fabrizio and Troy Bayliss. The three-day test session took place on Thursday, Sunday and today, with the first two days of testing coinciding with the first and last day of World Ducati Week, allowing the huge crowds of Ducatisti to witness an official testing session first hand. Noriyuki and Michel were on track on their factory 1198 bikes while Troy Bayliss, testing for the second time this season,...
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

Art Post (Guest) ·
I don't think you're going out on a limb, talk is they want to challenge the likes of Ricoh, Canon, Global and KM for dealers as a sole source line and not a secondary line. Was in Office Max today and saw four new products from Sammy on the low end, what out HP, Brother an Epson!
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Re: Top 9 Blunders that B2B Sales Reps Make

Art Post (Guest) ·
Blunder #3: They ignore the competition. What they do: They never bother to discover who else is trying to sell to that prospect. Why they do it: They’re so excited at the opportunity that they don’t want to look too hard at something that might scuttle the deal. What happens: The competitor gets the inside track because they know what you’re pitching and they position their product to make sure that it’s more attractive to the prospect. Your Action Plan: To avoid this blunder, always ask...
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Re: Emailed request for quote????

montecore ·
This is a very good question Fisher. You are right this is becoming more common as prospects do not want a sales pitch they just want facts & numbers. Then you give them for what they ask. They really don't care about a solution they want the bottom line. Many of those places will give you ONE shot only so you better come in with some good numbers since you will not have a 2nd chance. Otherwise it comes down to a price war then you really lose because the last person they talk with in...
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Re: Should you ever sell something for nothing?

muleyman ·
I am just about....37 yrs young. Started with in 1993, SR year of high school part time servicing printers. After 2yrs of serving printers, married for 1 yr to my high school sweetheart I was envious of all the "copier reps" driving nice BMW's etc...I asked if I could start selling. When I first started selling in 1995 we carried Canon/Mita. I had an uncle who sold copiers and typewriters back in the early 70's and managed a large dealership in CA until his retirement in 1990. When I went to...
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Re: Sales Manager Advice

Art Post (Guest) ·
Take it from me. I've got a "selling manager" and he's a good sales person and a good manager, however I'm a firm beleiver that you can't do two things at once and excel with both of them. I'm the only tenured rep on my team. I still have many questions after being in the business for 31 years, such as policy, pricing, ordering, and many others and most of my needs and wants are more complex than the "newbies", thus I find myself taking a back seat waiting for information or direction longer...
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Re: Cloud Printing

Art Post (Guest) ·
I just had a customer ask me more about collaborating files, he's sick and tired of zipping files and the emailing back and forth and can't keep track of the revisions to the documents. Other than this customer, we have many customers with sharepoint, plus we consult and install sharepoint. I beleive we're just starting to see the tip of the iceberg!
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Re: PPDM from Ricoh, Questions

Art Post (Guest) ·
I agree with fisher and old glory you got it going on, I'm gonna mention this to our people. For DeanW, we're not seeing any additional support issues once we've installed on the client, we too are staying away from the server install and yes they lose some of the automated features however in the intial appt, I don't talk about them, I talk about every thing that can be done on the PC.
 
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