Tagged With "Southeast to Host Winter Break Feb"
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Re: Nsi Autostore
Maven , What I tell my customers and when I'm out with sales reps is it's all about getting things done in less steps. I'm in the legal vertical so time is money and everyone has an hourly billable. Right now here's the average user scan: 1.) User walks up to MFP and logs in 2.) Finds their name via LDAP or enters manually and then enters client and matter 3.) Selects Scan to email 4.) Sends PDF to their email 5.) Walks back to their desk 6.) Finds Canon Scan 00034789* (or doesn't because...
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Re: MPS and Linux HELP!
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Attention Sales Leaders... What Are Your Sales Reps Prospecting For?
Larry, You are exactly right. Excellent article. The challenge in our industry is the mindset of obtaining new business and putting ourselves in the minds of the 21st century customer. We need to break the cycle of a commoditized product offering. I have not waived the white flag and surrendered to that thought process. Instead I believe we need to evolve as sales professionals and engage in the 21st century sales process and those sales professionals/ companies that do will become behemoths...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
I can imagine your "spin" to customers already. There is certainly a big sales hammer to close deals by Dec 31 2018. Probably some manufacturers "stuffed" their warehouses with product in anticipation of this tariff. Probably by Feb March 2019, if things go completely sideways, prices have to rise as inventory in the USA is depleted and new product is introduced.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
Yup, it's a pretty BIG Hammer! I heard a radio report that the US trade debt rose significantly in July. I'm thinking what you stated is that "many of the manufacturers have stuffed thier warehouses". That's probably why we haven't seen anything to date with increases.
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Re: High Volume Updates
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: Is selling at cost the future for print hardware?
Merlin -- you are absolutley right...like any business there are several costs. but you never know if a dealer had special terms with a their manufacturer to order x amount - or if they were trying to acheive a certain level to hit their quoata or win some award? Really hard to speculate on a business model which we don't know anything about. But the one thing that I do know is that - these idiots are everywhere..... And quite frankly -- the people who want that type of partnership would by...
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Re: Ricoh Introduces the Aficio MP 2851 and MP 3351 Digital Imaging Systems
Makes sense. Do you know if the $7,600 and $9,250 apply to the base SP models. If so, what are the SRPs for the SPF models? About $1k more? There are almost no generational improvements in these outside of App2ME, standard PPDM, and the optional keyboard so I cant see much higher prices. Plus it looks like RPCS is gone. Is that the end of host-based printing for Ricoh?
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Re: Ricoh Introduces the Aficio MP 2851 and MP 3351 Digital Imaging Systems
Man, I loved the RPCS, it was actually something different to talk about that was included with the system. It's a shame it's gone, that's one thing they should have kept to be different!
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Re: Ricoh Pro C720
I posted this back in November of 09: Aficio MP 2851SP January 2010 Aficio MP 3351SP Aficio MP 4001SP Aficio MP 5001SP Aficio SP 3400SF Aficio SP 3410SF 3183DNP (Duplicator) Feb 2010 Aficio MP C6501 Aficio MP C7501 GX 5550N March 2010
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Re: Ricoh Ikon Letter
It will be interesting to see where the loyalty lies with this group of execs. I can remember shen they brought in Jim Ivy in Feb of 2000 (gee, it's been that long!), he moved in most of his guys from Savin. For the most part Ivy did an excellent job with Ricoh and Savin. I'm thinking Ricoh turns even further away from the Dealer Channel in the years to come.
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Re: A4 Page Volumes
I'm looking at a break point of around 10k/month, at that point, at least at my dealership, a3 is a lower tco. They [the samsung rep]say when you look at total volumes, 11x17 only accounts for like 3% of the global print volume. What I've seen is that its not accurate to extrapolate that only 3% of customers need it, it means that there is a wider group of customers that use it outside AEC, but they do a tiny amount of it. Even so, once you've got a feature that is used, even marginally,...
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Re: A4 Page Volumes
The most important question to ask is "how much do you copy 11x17"? If the answer is none, then the next question is "how often do you print 11x17"? When the answer is quite often, well A3 is then a no brainer, however if the answer is rarely, then I'll bundle an 11x17 laser or ink printer. Based on under 10K per month, A4 will save the customer on the TCO over the term of a 5 year lease.
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Re: New A4 Color Models from Ricoh?
Scan to Web Mail (SMTP over SSL): Enhances security to make login passwords and IPP authentication passwords harder to break.
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Re: First Look New Ricoh MPC2801_3301
Spec sheet for the Lanier LD630c/635c and LD645c/655c attached.
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Re: Tohoku Earthquake Wreaks Havoc on Printer Industry Supply Chain
This was an article from the NY times over the weekend! SHIBATA-MACHI, Japan — When the ground shook violently on the afternoon of March 11, the ceiling collapsed in part of the huge Ricoh copier factory here, exposing the vents and wires above. The offices at the Ricoh plant near Sendai are still in disrepair; workers have focused on restoring the factory and production. The ceiling is still not fixed. But employees are back at their posts, working under temporary lighting and wearing hard...
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN
I'm not completely convinced. Let's be honest, the growth for a manufacturer is not going to come from selling 45 ppm machines for $4,000 that the previous generation sold for $12,000. The growth comes in MPS, more specifically Sharp selling the services (it doesn't benefit them if a dealer put together a deal w/ Innovera consumables and LMS or Barrister on the break/fix). For Sharp to experience topline growth, they need to invest far more than they have been willing to in direct branches.
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Re: Toshiba Regional Service Manager - Atlantic Canada
SSG: Just curious how are the winters in your area, I'm thinking you're a little closer to the gulf stream thus milder than NJ in the winter?
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Re: Q. How does your company handle networking charges?
Assuming we've used the 2 hours per machine connectivity time that we include for each install and that this isn't resolving issues that we created, this would be billable at an hourly rate in the neighborhood of $100 per hour. Depending on availability, the work would be done by either an SE, break/fix tech or a member of our Network Services team. We are an independent dealer in the Southwest that provides either hourly support, block time or full-on Managed Network Services. We can do the...
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Re: Q. How does your company handle networking charges?
I think we all struggle with where to draw the line. The point I make with my Sales force, as well as with my customers is if you come in one day and you can't scan to email, but it was working fine yesterday the customer perceives this as "my MFD is broken" because one or more of the functions have stopped working. But most of the time nothing on the MFD is broken. The configuration is the same as it has been for the last 6 months (or 2 years). What most often has changed is something on...
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Re: Green not printing correctly on Ricoh MPC4500
John, There is a simple test to figure out if it is the MFD or the Print driver. Put an original on the glass and make a copy of an original that has the correct color green. If it copies OK the copier is OK, and you need to focus on the print controller or print driver. If it copies and the green is bad on the copy then focus on the Copier. If the copier is off on the color you won't get it right on the driver. You need a break fix tech to adjust or fix the copier. as a side note remember...
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Re: Kodak & Possible Buyers?
I would think that it makes the best sense to break the company into pieces and sell individual divisions. The print production division (Nexpress, etc..) would be enticing for Xerox, Ricoh, KM or even Canon. I think Ricoh is not in a position to buy. I think KM would make sense, but I think Canon would be a very strong player. They used to relable the Digimasters (not sure if they still do) and the Nexpress would fill the whole abover thier current color production gear.
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Re: Selling is dead. The Customer Community killed it.
Well written blog, however I as agree with many of the points in the blog. For example: 1. Selling is not dead; it has changed and will continue to change. As the author finally arrives at near the end “old selling” is dead. As buyers change, great sales people have to change with them. Selling is alive and well, it has just changed. 2. Buyer communities did not kill selling. If anything, they can help it. If your company is doing a good job and made a name for itself then the buyer...
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Re: Why is single clicking an 11×17 on a “copier” legal?
A Konica Minolta Banner sheet is technically only one piece of paper. Are you saying that it should be single clicked also? The only reason that this is an issue is the common practice of Print for Pay shops to run all or almost all of their letter jobs two up and then cut them in half. The end result is to produce 10,000 Letter sheets, that is what they will deliver to their customer. But the choose to do them two up on 5,000 11x17 sheet to cut thier cost in half. But the MFD gets the same...
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Re: The Miracle of "Fuser Oil"
While it's properties can cause rubber to break down over time, I've used it for years on the exterior auto trim (black) and tires to get that wet look. People say it's a "not safe" use but I've had absolutely no trouble. Also good to rub down weathered paint on outdoor furniture and other painted surfaces (test first).
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Re: Transform Global 2012
Day one has passed and overall, I'm impressed with the event. I actually ran into a couple of P4P members and finally after all of these years got to meet Lee Rummage from RJ Young. On Wednesday evening Oki hosted the evening reception @ Hiltons Signature Island. Food, drinks and networking, at this time I also had to the chance to meet Greg Walters (Death of the Copier) and now the newly elected President of the MPSA. I also ran across many new contacts and believe it or not many readers of...
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Re: Transform Global 2012
Wow. OK, I've never seen a study that didn't CLEARLY show total US print declining every single year since the 1990's. An account can still grow, of course, and you could be fortunate and have a mix of accounts that grow. But just looking at office paper shipments shows a constant decline every year. I think we're right at the stage where 50%+ of workers will never print until they have to "take something to the old man for approval". They'll just never have developed the habit of printing,...
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Re: MS 365 Question
Art....you are giving the business away because you could be hosting the exchange server for them and all the revenue would come to your company. With MS365 they are paying MS to have a piece of the cloud and be there host. You could control all of that many SMB's do not want anything to do with the cloud because of security and they want to have control.
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Re: Aficio MP 9002 Series
What's new - What's Different See Attached. Just what you probably would have guessed.
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Re: BTA East 2012 District Event
There were 36 vendors at this event. I'll be posting a blog titled" my top 5 solutions/products of the event in the next day or so. Kyocera: Besides Nori have a heavy japanese accent, he was at times very hard to understand what he was saying, thank goodness for the power point slides. However, it seems that all of the manufacturers are now sharing the same slides! Business Process Optimization, find the pain, be a consultant to solve workflow and business problems with the use of software,...
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Re: BTA's Capture the Magic District Event - Nov. 15-16, 2012
NEWS RELEASE For Immediate Release For More Information Contact: Oct. 10, 2012 Brent Hoskins Executive Director Business Technology Association (816) 303-4040 BTA West to Host Capture the Magic Nov. 15-16 in Las Vegas Kansas City, MO — On Nov. 15-16, 2012, the Business Technology Association’s (BTA; www.bta.org ) West district will host its second annual Capture the Magic event at the Mandarin Oriental in Las Vegas, Nev. Dealers who register by Monday, Oct. 15, will receive a $50 on-site...
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Re: 240WD
I have situations like this before, even though the 240W is only six years old, keep in mind they were around for almost 4 years! Ricoh has now listed them as "limited parts" or something to that effect. This is the first item I would tell them about. There has got be advantages moveing to the W3601 for them. Are they scanning if so, are they only scanning as a .tiff. Are they emailing the scans as .tiffs or are they converting to .pdf, if they are converting to .pdf, have they considered...
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Re: Hurricane Sandy Highlands NJ
HIGHLANDS - After weeks of stress and struggle following Hurricane Sandy, Highlands residents will gather together tomorrow afternoon for some serious fun at a free benefit concert. The concert, starring many well-known Jersey Shore musicians, will raise funds and awareness to help rebuild their town. The Hope for Highlands benefit concert will take place Sunday, November 25, from 2 p.m. to 6 p.m. at the Seastreak Ferry terminal, 325 Shore Drive in Highlands. Although the concert itself is...
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Re: Padded Lease Rates
0.019584 Means 4% And its not a "pad" its the same reason that Banks get a lower interest rate than you and I can on a mortgage. Imagine this a bank is borrowing at .025 percent from fed and lending at .0375 to you and me. Thats a 50% percent "Pad" our industry marks up only 4-10% and most of that is eaten up by administrative costs. Sales is break even at best, the real money is in the ongoing annuity and revenue stream from service.
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Re: Padded Lease Rates
Sometimes the gap between the dealer rate and the reps rate is due to a lower rate negotiated by the dealer in return for using ABC Leasing vs XYZ Leasing or it may be tied to a promised annual volume that if unmet, results in a chargeback. Regardless, it's not wrong or immoral. It is what it is, just like cost markup or delivery charge or whatever. Now I admit I'm a bit of a terrorist when it comes to conventional logic, but I have always felt that my Aficio League points were dollars that...
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Re: How do you feel about the industry?
I feel it is getting increasingly difficult to attract quality sales and service people to this industry. It is hard for a new sales rep to earn a decent income and to find a service tech who is good at electro-mechanical break fix. Society does not seem to be producing people who want to be in outside sales or think that they can earn an income other than by sitting behind a computer.
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Re: How do you feel about the industry?
Forget everything else "ITS ALL ABOUT CASH FLOW IN BUSINESS" if you can't meet payroll next week doesn't matter whats coming next month. 2) I'm not sure you get it. Sell NOW to people not in the market NOW. Not later. 4) Closing is just a natural progression from offering a break even TCO analysis now. Who wouldnt want to spend the same or a little more and get more? No one! Example: you are paying monthly payments/maintenance/insurance/gas for a Toyota Camry right now yes? What if I could...
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Re: Over Holding On MFP Lease Costs Unnecessary Dollars
I would like to see service departments that will work with sales when it comes to old devices that are being supported after 8 years or so. Our service is not cheap and that's not a bad thing, however at some point in time we need to tell the customer that either we won't offer a ma agreement, and or even a break and fix.
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Re: Over Holding On MFP Lease Costs Unnecessary Dollars
Art, After 8 years I would think they are already paying for a new copier and service. Wouldnt a TCO saying the new is the same price as the old work? Yoda: We have many systems that were purchased from the leasing companies in 09, 10, and 11. Many of these systems are wide format system and we're still servicing them after 7,8 & 9 years. When your payments are zero and you maintenance costs are $800 or so a year, there is no TCO to put forward to the customer. Every now and then we'll...
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Re: New 75ppm color from Toshiba
Toshiba has released a new A3 colour line in Japan back in Feb 2013 replacing the current e4540c series. It is coming to North America sometime soon with a top speed of 50 cpm.
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Re: Data Destruction
This is an interesting topic. I have always had an interest in computer forensics and spent many hours a lot of forums. I have used many different software programs to test their performance. I have recovered all sorts of data from hard drives and removable media. There are a bunch of programs out there that claim they can recover data some work and many do not. The only way to truly eliminate data is to pulverize the hard drive to dust. There are 2 ways that data can be recovered through...
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Re: Data Destruction
That is an interesting piece of technology. I have heard of this one before. However it is a very costly $10K solution. It will take many hard drives to break even if you charge for this service.
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Re: 100 calls a day, 240 minutes talk time a day, 4 opps per day
Here are my thoughts on it, for what it's worth... Judges out there have shown an incredible bias towards the employee when it comes to enforcement of non-competes. Basically, regardless of what you signed, they have shown across the continent that they will not allow an overly prohibitive non-compete to prevent a man (or woman) from earning a living. Basically, if haven't stolen any of their information and you're ready to accept that it wouldn't be fair, regardless of circumstances, for...
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Re: AS400 Connectivity
From: Lee Sent: 8/27/2002 9:41 PM I'll try to help here if I can: Ricoh has an excellent white paper on AS/400 printer setup located here (under white papers). http://www.ricoh-usa.com/support/knowledgebase.asp You can also look on Aficio League, as they have some information on the OMS400 software located in the Info Center under Sales Information Guides and Output Management Software. Your contact for AS/400 connectivity at Ricoh should be Mike DeBenedetto at 1-973-882-2000 ext 3173. He is...
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Re: Movies...
I guess there are three in your family. I have not gone to the movies in almost ???? years. I can not even remember. I just watch them at home and rent the DVD, we're homebodies now. I surprised they let you all out and about in the winter in Boise (just kidding). Art
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Re: Points added to lease rate factors
I am somewhat of a journeyman in this industry and have worked for 8 different companies over 23 years due to moves and acquisitions. I have seen it all and added points on leases is common among larger dealers. That having been said, it is also common for dealers to attempt to break even on the sale of hardware after all sales expenses have been paid...most do not hope to actually profit from the sale of the unit, only from the resulting service and supply revenue. My point is, I learned...