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Re: Perspectives on Riso

fisher ·
We've had very little success with them in the years we've been a dealer. They run well but they are a hard to move item. Support from the manufacturer was non-existent but they are making a renewed effort now in that regard. Just doesn't seem to be much of a market for a real expensive really really fast machine with marginal image quality. We still do well enough with their duplicators and the supplies for them to stay in the game. I just don't think the Comcolor products are priced right.
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Re: Will outside Sales Rep's go away?

Old Glory ·
"Why should the local dealer expedite service, parts or put you at the top of the list for support when you did not buy from them?" I think more and more companies, our industry and others are separating the service department from the sales dept so much that each will be required to stand alone if necessary. There has always been a gap between sales and service and who wins is usually dictated by whether the person at the top came from sales or sevice. At some point the service dept is...
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Re: Special Announcement from Art

TML ·
CONGRATS ART! So excited for you and your family! Sucks to have been knocked with the flue so close to the birth of your grandchild, but take the great with the bad. I know we've spoke about it before, but my wife's still pregnant as yesterdays due date came and went. Kid doesn't realize he's impeding on poppa's schedule to sell! Congrats and get better soon!
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Re: Special Announcement from Art

Art Post ·
wOW, BIRTHDAYS ARE SO CLOSE! Putting up a picture soon
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Re: Ricoh Copy Output Tray for MP 9002

msaeger ·
Another route you can take with these discontinued options is to order the parts through service. For instance the product code for this one is B756 so if you were to go to rfg-esource and search for the product code there is a parts book for the copy tray option and you (service) can order the parts. I have needed to do this with things like fax options.
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Re: Ricoh Copy Output Tray for MP 9002

msaeger ·
When you say you tried to order it do you mean the edp code for the option or the part number? Like the part number for the tray is AF043112.
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Re: Print Copy Tool versus Plotworks

jdicarlo ·
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: Target GP Margins

Jason H ·
We hold close to retail on the A4 devices and then average across the board we have about a 40% margin on equipment.
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Re: Target GP Margins

txeagle24 ·
I heard it through the grapevine a while back that RBS (at least in DFW) is no longer sending field reps out unless opportunities are above a certain value, meaning they are handling the sales process via telephone and email from start to finish. I see this as being the way things will be done in the future. From a business perspective, it makes sense if it allows dealers/direct to employ fewer sales people while generating close to the same revenue. If there is no value in a transaction...
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Re: Sharp Corp Surges Third Day After Reports Banks May Forgive Loans

SalesServiceGuy ·
A week later, after heavy volume on the Tokyo stock exchange, Sharp's share price has steadily fallen back to close to its 52 week low.
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Re: 57 Days of Selling "Day 16"

Art Post ·
Never ever stop prospecting is the key. Always adding and subtracting. I would say on average I keep about $100K of deals I think can close in 30 days. I focus on 180 because 2/3rd of them will either roll, or lose. 90% of the time, I will wait until the first contact to determine if that appointment is an opportunity. Once it's in the funnel, I then determine when it may have a chance to close. If's it's more than 50% it's going in the 30 day close funnel
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Re: MPS and Linux HELP!

jdicarlo ·
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Error code 719-0041 and 719-0042 when using K3 interface

VinceMcHugh ·
John, I just searched the CANON KB and don't see anything on this code. Are you sure that is the error code that the Canon is showing? Have you called ITC for support? They have been great to work with on technical issues. Vince
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
I can imagine your "spin" to customers already. There is certainly a big sales hammer to close deals by Dec 31 2018. Probably some manufacturers "stuffed" their warehouses with product in anticipation of this tariff. Probably by Feb March 2019, if things go completely sideways, prices have to rise as inventory in the USA is depleted and new product is introduced.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

Art Post ·
Yup, it's a pretty BIG Hammer! I heard a radio report that the US trade debt rose significantly in July. I'm thinking what you stated is that "many of the manufacturers have stuffed thier warehouses". That's probably why we haven't seen anything to date with increases.
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Re: HP & Canon Poll "Your Thoughts"!

Art Post (Guest) ·
no, no code for that. I was speaking to someone who mentioned that this canon mfp thing was going to be rolled out to HP direct and no dealers. However we all know how fussy the japanese are with quotas and I would tend to agree that if HP direct does not hit the "numbers" that these systems maybe rolled out to HP dealers. Thoughts?
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Re: Need help with Pay for Print Solution

Old Glory ·
If I am hearing this right, you have two issues...USB access and driverless/wireless printing. Others have USB printing, we don't. However, we have HotSpot Printers that no one else has. http://www.printeron.net/landing/ricoh/Ricoh.html I am going to assume that you are not familier with this. HotSpot printers allow you to print from anything that has email access including iPhones or BlackBerries. You don't need drivers and you don't need to be on the network. You just email the file to a...
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Re: Savin SPC221SF and scan to email

Art Post (Guest) ·
Question How do I use Scan to Folder on Windows? Answer Documents scanned using your device can be sent over a network to a shared folder. To use Scan to Folder, follow these steps: Note: To send scanned documents to a shared folder on a computer, the correct user name, password, and directory must be set. Files can be sent to folder destinations on the following operating systems: Windows 2000 / Windows XP / Windows Server 2003 / Windows Vista Mac OS X Destinations must be registered via...
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Re: Best Fishing Lakes in NJ

GMAN ·
I envy you. That is beautiful country up there...and close to the Canadian border! We can cross over and smoke a few Cubans, baby!
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Re: Ricoh W5100

Wallin Team ·
I don't believe you can use the Ratio Scantool without PB. Why can't you use the W5100 with the GW Scanner. I think this is all you need. Also, the WFCS is on the GSA Contract dated July 29, 2009. The product code is 100117FNG for $6,500. You need the "software key" that will allow you to utilize the scanner without having a Ricoh WF attached on the network. The product code is 100257FNG, $4,500 MSRP and the launch date should have been the end of October.
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment

Art Post (Guest) ·
I have one!! In downtown Princeton, NJ (right across the street from Princeton University). Had just demo'd a small Adler Royal 209 (boy was that unit a piece of garbage). Well, rolled the copier gurney into the back of the car. Pulled out and into traffic, stopped at the light, and being young and foolish, I gunned the gas pedal with the green light. The car went forward the copier gurney and copier wne backwards and landed on the street, seems like I forgot to close the hatch!! It was a...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Neal ·
Konica Minolta Says It Has No Plan to Counter Oce Bid (Update1) By Mariko Yasu Nov. 17 (Bloomberg) -- Konica Minolta Holdings Inc., the Japanese lens and office-equipment maker, said it has no plan to counter Canon Inc.’s offer to buy Oce NV for 730 million euros ($1.1 billion). “There’s no plan to make an offer to Oce at the moment,” Minoru Ikehara, a spokesman at the Tokyobased company, said by phone today. While Konica Minolta had considered an acquisition of the Venlo, Netherlands-based...
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment

Taminol ·
I received a telephone help call from one of our clients who had a malfunction code on their new copier. To clear these malfunction codes it’s usually a case of opening the front door for a few seconds and then closing it again. I asked the client to do this and then come back to the telephone. He returned a few moments later and asked “now what” I asked what happened when he opened and shut the front door, did it clear the code. “no’ was the reply, “it just got colder in here” He’d opened...
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Re: Calculating Lease Costs and Effective Purchase Price W/O interest

GIntel ·
Thanks Montecore, That makes sense from a business standpoint. I'm still having a hard time with the math though. If you are trying to figure out the effective purchase price, but only know the monthly lease payment, # months, and lease rate - do you have any ways to figure out the purchase price? 0.0302 percent of $6,200 is $198 so that only adds up to $6,339. But if you subtract $6,537 by $6,339 then you get $198 again. Suggesting that the purchase price is roughly 2 times the total lease...
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Re: Calculating Lease Costs and Effective Purchase Price W/O interest

montecore ·
Thanks Sam for that nice viewpoint. By the way I really enjoyed looking at your website...there was alot of eye opening info there....thanks! GIntel: Let me give you another example that starts to get tricky when you have a buyout to consider. Here is the formula: (Machine Cost + Buyout + Profit) X rate factor = total monthly payment that should be (but does not need to be) less than CURRENT monthly payment for similar equipment. Define similar equipment? That means if they have a 20ppm unit...
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Re: Scan in One City, Print in Another

Art Post (Guest) ·
All six cities are in Canada? Is there such a feature as fax and scan from a third party supplier, if there is just put fax boards in the mfp's. Can a programmer write the code in java to work on the mfp's? Thoughts, very interesting threads from everyone.
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Re: Ricoh Pro C720

bandit41076 ·
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: Is there a different approach?

GMAN ·
OK
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Re: The Effect Currency Evaluations have on the MFP industry

JasonR ·
Hrmm, the Canadian dollar was trading slightly above the US dollar for two months in 2008 but not "now". It's close but USD is still worth more than CDN.
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Re: Additional Insured?

JasonR ·
Sorry Randy, you may not have known. Art once forgot to close the gate on his station wagon and a copier he had in the back rolled out and down the street when he drove off. I was referring to that when I made my comment
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Re: Matt Espe named CEO of Ricoh Americas Corp

GMAN ·
Matt Espe Interesting Information of the Day: Under Matt Espe's helm, until Ricoh acquired IKON, profits dropped -22% at IKON. Crack that code.
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Re: CBS NEWS REPORT ON COPIER SECURITY

SalesServiceGuy ·
On all current Toshiba copiers with HDD, 128 Bit AES Encryption is offered standard but it has to be turned on by a Service Code. The cost is that it somewhat slows down the copier's performance. In my experience, 128 Bit is rarely turned on when I inform the customer of the trade off. Maybe I should just turn it on in the future and not tell the customer. The optional DataOverwrite kit is very rarely purchased by small Commerical customers but often by Gov't & Schools.
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Re: Time in business requirements

CashGap ·
The leasing company makes money when and if they are paid back, not when they lend the money! The rep is always free to cosign the loan if they think it's a BS issue but I think it would suddenly become a REAL issue at that point. After all, at that point we'd be talking about REAL money, not OPM. The leasing company is just wisely refusing all businesses under two years, then looking at the credit app and seeing that there is basically nothing on the app to support the loan, so they request...
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Re: Time in business requirements

Art Post (Guest) ·
Cash Gap: Going back to the past and seems like you've been in the biz for a long time. There was a time when: If you were over 2 years in biz, 90% of the time no PG was required. The leasing companies that you did business with would not "cream" the apps, they would take the good, the bad and the ugly (well, sometimes with the ugly) Problem now, is that all leasing companies want the cream, and that's where I have an issue, if you want first dibs to our portfolio, don't cream the apps, and...
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Re: When was the last time you did a demo in your demo room?

M138 ·
i'd say 1 every other week, but still most coming from brochure/pencil close. Its only hard if ppl arent serious buyers or serious about you. Our demo room is probably the envy of every dealership around- its like a new macintosh, unashamedly modern in appearance but your not afraid to play with it.. compared to other showrooms that are more like an apple II - all the current products (except seg 1) and all of the software we'd sell is ready to go.
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Re: Ricoh Ends Relationship with Ratio

Art Post (Guest) ·
Here's what I heard. 1. Ricoh is not supporting the ratio controllers anymore, due to the fact that they find that thier embedded controller will meet the needs of the AEC market or something close to that effect (I really had to laugh when I heard that) 2. Ratio America which advertises on the P4P forums is selling and support the ratio controller (http://plotbasepm.com/rip_cube) with the rip cube. 3. Ratio.de website is still up and running http://www.ratio.de/ The truth of the matter is...
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Re: When was the last time you did a demo in your demo room?

Art Post (Guest) ·
Re: When was the last time you did a demo in your demo room?
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Re: Booklet printing with saddle stitch using Adobe Indesign CS5

JasonR ·
BTW, John and I spoke on the phone, he wasn't referring to my "what's the error?" post Error: Undefined usually indicates data corruption or communication loss. It is not usually a true "Error". In a true PS error, there is a problem with the PS code, in an Undefined error, there is usually either no code or garbage.
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Re: Top 9 Blunders that B2B Sales Reps Make

Art Post (Guest) ·
Blunder #9: They don’t follow through. What they do: After the deal has gone through, they don’t bother to make certain that the customer is delighted. Why they do it: They feel that they are “too busy” working on new accounts and developing new business. What happens: The reps find that the key to success in sales — repeat business — never really develops because the customers fell that the rep doesn’t really care. As a result, the rep is constantly forced to develop new contacts and new...
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

M138 ·
doesnt the sharp frontier series have color cpp right now that is close to a3 color? Seems to me like they're innovating faster and getting new features to market first and getting a share of the margins that come with that. I was really happy when c2050/2550 came to market and we had an edge for a moment, but think about it: print from smart card, free sharp desk seat, a4 color, segment 3's with single pass duplex scanning, pull out usb keyboard... Whats the value in ricoh dragging their...
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

Art Post (Guest) ·
Seems Ricoh, Canon and Xerox may be the last of the holdouts. When speaking with a rep at Ricoh they were concerned that A4 devices will lower profit (image that,they do make a profit on a box)expectations especially if A4 takes off. With the presence of Sharp, Samsung and KonicaMInolta they needed to make the move. Keep in mind though that neither KM, nor Sharp has come out with an robust A4 monochrome (don't know what they are waiting for here), remember I stated robust A4, something along...
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

txeagle24 ·
You should check out the Lexmark XS658dme/dfe. 55ppm, single-pass duplex color scanning, open architecture, scan-to/print-from USB. It can handle 20k/month easy.
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Re: First Look New Ricoh MPC2801_3301

txeagle24 ·
FAQ's attached.
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Re: Ricoh NEW PRODUCT RELEASE - C3001, C3501, C4501, C5501

Old Glory ·
Art, you need to read the stuff you send. The answer was in the Lanier FAQ's that YOU posted. Q. What is the new Quota Setting feature? A. Quota setting is a new feature that allows administrators to set limits on the volumes that individual users or groups can run on the machine. More than a User Code tracking feature, limits can be placed on different kinds of output (color/B&W mode, copy or print, etc.)
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Re: RICOH INTRODUCES NEW AFICIO MP C2051/MP C2551 COLOR DIGITAL IMAGING SYSTEM

GIntel ·
Any dealer educational docs for these like you had for the C5501 family or the new A4s? Those were great! Also, I understand that the MP C2030 was discontinued this week in-line with the C2551/C2051 launch. Seems like that one was a dud, too low end and too close in price to the C2050. Any thoughts on that?
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Re: P4P Hotel offer P4P Gear!

Larry Levine ·
Art, great idea. I have a very close friend of mine who does embroidery. He does all of my company shirts as well as my major clients. Send me an eps file and I will get you a sample.
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Re: Quake in Japan

Art Post (Guest) ·
(Updates with Honda, Nissan closures beginning in fifth paragraph. See {EXT2 } for reports on the quake.) March 11 (Bloomberg) -- Companies including Sony Corp. and Toyota Motor Corp. halted output at plants after an 8.9- magnitude earthquake struck off the coast of Japan, damaging production facilities and causing power outages. Sony halted and evacuated six factories in northeastern Japan, said Yasuhiro Okada, a spokesman at the Tokyo-based company. He said the company was assessing the...
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Re: Sales Manager Advice

Art Post (Guest) ·
Take it from me. I've got a "selling manager" and he's a good sales person and a good manager, however I'm a firm beleiver that you can't do two things at once and excel with both of them. I'm the only tenured rep on my team. I still have many questions after being in the business for 31 years, such as policy, pricing, ordering, and many others and most of my needs and wants are more complex than the "newbies", thus I find myself taking a back seat waiting for information or direction longer...
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Re: Google Cloud Print Opens Access to Printers Across the Globe

txeagle24 ·
I tested it yesterday on an old Ricoh 3245c. It worked well on a PDF brochure aside from the fact that it didn't apply duplexing. On a Lease Agreement out of Word, it was a total debacle, not even close to being correct. I believe it split into 8 pages.
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Re: LG Launches World's Fastest A4 Color Desktop Printer Powered by Memjet

Art Post (Guest) ·
Boy, I'd like to see samples. I had a long talk with a beta user here in the US and his biggest complaint was about the color matching. He returned the unit and told me this is no where even close to being ready for prime time printing.
 
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