Tagged With "Lease Copiers Printers"
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Re: What's the weirdest place you've sold a copier to?
Jason, I changed the word system to copier, hope that's ok. I gotta give that one some thought, sure I'll have something for you
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Re: Ten Ways Copier Reps Can Make Their Proposals Stand Out to Win More Orders!
Thanks. Good reminder. Enjoy the holidays.
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Re: What's the weirdest place you've sold a copier to?
Can't take credit for it, but one of our reps sold a colour copier to a strip club. Let's just say that they were printing a LOT of 11x17 posters....
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Re: What's the weirdest place you've sold a copier to?
About to hit 17 years in the industry now so seen a few.. Sold a scanner to a strip club, I was new to the industry and just a teenager at the time - made the mistake of asking what they wanted to scan Had a "serviced" copier in a massage parlour (inherited the install base so I cant take credit for this) Sold/installed copiers/MFD's to both of the last two Prime Ministers offices/houses Installed a fax machine INSIDE a jail, there was a very dusty gap and some cables on the desk so I asked...
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Re: What's the weirdest place you've sold a copier to?
Wow, those are some great install! Not a copier, but I did sell a cash register to strip club once.
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Re: What's the weirdest place you've sold a copier to?
Picking up a signed order in the morning for a Canon color with hole punch and staple, from an Amish farmer-printer. Best two parts of the qualification process was having to run samples of a digital plate to run his offset presses and ensuring the power was in spec to be run off of his diesel generator/alternator set up. Oh yea, and he's got a tow motor we have to use to get it to the second floor. Been selling almost nine years and have been in lots of unique places too. Starbucks roasting...
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Re: What's the weirdest place you've sold a copier to?
The Amish Farmer-Printer may take the cake!! I don't think if I sold to every strip club or adult store in the region it would top that. That is awesome!
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Re: 57 Days of Selling "Day 47"
Art, these are great for our sales teams. Keep them coming. Thank you. Carl Carl Little Director of Business Development Datamax KC 913-752-2256 (direct) 913-333-7180 (cell)
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Re: 57 Days of Selling "Day 47"
Karl Thank you! Please feel free to share via social media also! Ten more to go. I was just thinking about doing a journal for the entire 2017. Art
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Re: 57 Days of Selling "Day 47"
I am seeing more of that with wide format recently and I am not sure why. Most of what I have seen has been where they are running the same volume as before but they just don't want to have a machine anymore so they outsource it and it doesn't seem to matter if the machine was leased to them for a $1 a month they still wouldn't do it.
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Re: COVID19 "Remote Working" Day Eighteen of Sales
People always like getting free stuff. Two promo ideas 1). Offer 1-5 free color banner prints to your clients and prospects.. Many copiers can now print banners up to 12"W by 48" L . This feature is often not promoted. It costs you almost nothing but the customer might perceive as having value. It could be "Open for Business", "Happy Birthday," "Grand Re-Opening", whatever. The customer can dictate the content. You can add a little logo in the corner of the banner "supplied by ABC Copier...
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Re: COVID19 "Remote Working" Day Eighteen of Sales
I like the second offer, yes people always like free
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Re: Kyocera finally launches color inkjet PPS
Yup, agreed I heard from Kyocera peeps that many of the accessories are the same as the Ricoh accessories. I'd love to see the print quality on this printer. Kyocera send me some print samples!
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Re: Post-Virus We Must Defeat The Zombie Companies!
We generally do not build in prepaid copy/ print blocks into our leases. We do give away free copy prints up front but only intended as a short term bonus. We do normally charge a $25.00 minimum monthly maintenance fee but have waived that until the economy rebuilds momentum. I am in Canada, lease vendors are currently offering 90 day payment deferrals added back on at the end of term for those customers who request them. Leases expire every month and customers are happy with the equipment...
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Re: Marco Acquires New Jersey Copier/Printer Company
wondering if the MarcoClover tie-up makes service companies reconsider where they buy toner and printer parts from.. i am hearing a mix of response
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Re: Will outside Sales Rep's go away?
In a way its already gone to the internet and away from the outside sales rep........at least for stand alone printers and A4 devices. If all someone needs is a printer or an A4 to be used for basic printing,scanning and copying.....face it, they really don't need us already. If you've been at this a long time you probably remember the days when you sold a lot of A4 machines to small offices. 20 years ago if you needed an A4 you called a copier dealer. Those days are gone for the most part.
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Re: Will outside Sales Rep's go away?
We definitely are not out chasing them but we are much more versed talking about them and the benefits of buying them from us rather than the big box store. It has led to some very nice MPS accounts for us this past year. I don’t have a final count but I believe we added about 3 million new clicks this year from printer sales. Not breaking any records by any means but adding an extra 50k or so of revenue never hurts. And thanks to brother for having a minimum advertised price online for the...
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Re: Ricoh Copy Output Tray for MP 9002
Yup agreed. I'm working with Copier Solution Shop in the Netherlands for a third party replacement. In addition for right Ricoh Europe is still offering these. I have a contact and can get more. Thinking sooner or later they will run out also
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Re: 11 x 17 Printer
Ricoh makes the SP C842DN and it's a beast. Works day in day out with little service intervention. Here's the link https://www.ricoh-usa.com/en/p...r-printer/_/R-408106 Sharp or Brother does not offer a stand alone 11x17 printer?
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Re: 11 x 17 Printer
It has to be laser and heavy duty like that Ricoh you’re talking about. Brother has inkjet and Sharp has small stuff. They are expanding the department so volumes will go up. So it has to be heavy duty
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: Ask Me Anything
Sounds like I missed a good knowledge drop last week Art! Had a pretty good excuse, but love the topics discussed! I'm always learning and part of this ongoing learning is something from your blogs/emails that I throw in my knowledge bucket. Keep it up and I appreciate what you do!
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Re: Ask Me Anything
@TML Yup anytime there;s a new family member it over rides anything that has to do with business. Hope to have you on the next call. Just remember to RSVP on the calendar and I will send you the link
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Re: Your Copiers Are Storing Confidential Information: What You Can Do About It
We are still a dealer but we have not sold a LEXMARK in quite a while. They eliminated the MPS Elite program we were own, or at the least removed us from that program. I never had anyone ask about the security due to the Chinese ownership but it’s a great point. Honestly, I have found their support, to us at least, to be very subpar. Our support from brother has been phenomenal the last 2 years. Most of my printer clients are replacing the lexmarks with the brothers as fast as they can.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, or does West McDonald look like Wolverine? I watched the Seat-Based Billing video that was posted from the Top 100 Summit. Definitely some interesting points going back and forth. Print Audit has done a great job of persistently marketing seat-based pilling to the copier industry.
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Tx, awesome post! The conclusion for managed IT was at our own round table and not the general audience. One of the dealers in my group is heavily involved with managed IT, and thought it would be great offer. Yes, it was stated that MNS is only used by copier dealers and should be referenced to what you described. TY for the awesome reply!!
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, it seems that the general rule of thumb for the copier industry to end users is "the take or leave approach". Meaning, come hell or high water we're not going to change the way we bill, the way we support, or the financial solutions that we offer. While I was at the Top 100 conference, a rep from Wells Fargo spoke about the billing options that they now have in their leases. One of the options was for seat billing for managed IT services. My thought is that if it's available...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: When is Net New Business not Net New Business?
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
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Re: Target GP Margins
Thanks for the replies. Sounds like I'm about right with where my GP should be. txeagle: I know the feeling of those slim margins where everyone is dropping their pants!! I can make more GP on a single refurbished copier in a commercial account than 8 machines at a major account.
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Re: When did you first learn about the industry
Jason: They are awesome!! Especially the one of the left, givin the "eagle eye"!! Congrats.. I learned about the industry from state sponsored copier tech training course.
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Re: When did you first learn about the industry
Honestly, it was when I walked in the door for my first interview. I remember the individual interviewing me mentioning that they sold Ricoh equipment, & the only frame of reference I had is that Ricoh sponsored the "Call to the Bullpen" on MLB games at the time. Before I got into the industry, I could not make a straight copy on the first try if you paid me, because I never thought to use the document feeder & could never get the original lined up on the glass. I knew about all of...
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Re: Toshiba now has tier based CPC's?
In Canada, no such plan exits nor am I even aware the capability exists within Toshiba copiers. In my market, multi-tier pricing for color does not comes up in competitive pricing. For a 25 cpm, pricing seems to be holding steady at $0.010 Black and $0.070 color for single units. I have seen less and sometimes we move the cpc around a bit. For example, when we set up a copier we build the initial toner costs into our equipment costs. That gives us 32,000 colour pages to play with.
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Re: Nsi Autostore
Maven , What I tell my customers and when I'm out with sales reps is it's all about getting things done in less steps. I'm in the legal vertical so time is money and everyone has an hourly billable. Right now here's the average user scan: 1.) User walks up to MFP and logs in 2.) Finds their name via LDAP or enters manually and then enters client and matter 3.) Selects Scan to email 4.) Sends PDF to their email 5.) Walks back to their desk 6.) Finds Canon Scan 00034789* (or doesn't because...
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Re: Bad salespeople still exist, don't they?
Spot on Art. I love Gary Vaynerchuk's famous quote, "Legacy is greater than currency." You never know where you will be in 5 years. Walking away from every deal with your reputation and integrity intact is more important.
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Re: up against the Xerox Phaser 7800 with a SP C831dn
You can't beat the SP831DN printer. It's a powerhouse! Check this link out Xerox Phaser 7800 with a SP C831dn. http://www.printershowcase.com/reviewrc830dn.aspx I have at least eight in the field, sold one last week and they all are performing well.
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Re: The Death Of The B2B Salesperson [Infographic]
Art, I call Bull ****! At least for our industry, the copier industry! This may be true of a commodity (like envelopes, or coffee, or even a PC) but copiers, really MFDs require a lot of attention, both before and after a customer buys it. This article seems to be written by an old brick & mortar company that successfully transitioned to internet sales. This will work for any company that drop ships their products. And I agree that the MFD manufacturers would LOVE for this to be, or...
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Re: Leasing, Insurance, Padded Rates, Buy Out Price
In my opinion, what the dealer was funded is not material. That is between the dealership and the leasing company. If it truly is insurance to cover just the device you either insure for the amount necessary to cover the debt should something happen which would be sum of payments plus the residual value or insurance to cover the replacement cost. However, most office equipment is covered under a blanket policy covering all building contents.
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Re: Leasing, Insurance, Padded Rates, Buy Out Price
To be on the safe side, I always give my clients the MSRP on the equipment as the number they should provide to their insurance company.
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Re: Leasing, Insurance, Padded Rates, Buy Out Price
txeagle seems you may have the best answer, just quote them MSRP and we should be safe. We just went through one of these where the copier was damaged by fire and was covered under the BOP policy. The insurance company paid the stream of payments plus the residual. I'm always somewhat concerned when I have to quote a price to the customer and then that customer uses that for the value of the equipment to the leasing company. If you sell at MSRP and the equipment is leased, then you need to...
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Re: Leasing, Insurance, Padded Rates, Buy Out Price
If you sell at or above MSRP due to significant GP or because a buyout was involved, I would quote the Stream of Payments of the hardware + the buyout, excluding the portion of the monthly payment attributable to Service/Supplies in the case of a bundled lease/service agreement.
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Re: Leasing, Insurance, Padded Rates, Buy Out Price
Tx, ty for this this. I don't bundle MA/Supplies. I just don't want my customer to get jammed in case there is a loss. We've had quite a few losses here in NJ with the storm from a few years ago. I'm just looking for the right thing to do for customers who opt out of the leasing companies insurance. I'm somewhat skeptical of giving them stream of payments plus residual, may open up a can of worms.
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Re: Leasing, Insurance, Padded Rates, Buy Out Price
I've had the question come up a few times over the year and I simply give them full MSRP for the machine and all accessories as the amount.
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Re: W6700sp help!
Got it, what we use is an exit tray that is sold by "Copier Solution Shop". The new exit tray will allow "e" size documents to exit to the front of the W6700 and they don't have to use the rear exit. I believe it will stack 50 or so. All of my clients love and their has never been a complaint. Here's the link https://www.copiersolutionshop...put-tray-rot-1.html, I will check for a video. I thought I posted one in the "pic's" section of this site.
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Re: W6700sp help!
You are welcome. Does anyone have a video of the MP6700SP with the paper exit tray from Copier Solution Shop?
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Re: W6700sp help!
Like Art, it is rare that a 6700 leaves here without the aftermarket try. Just a heads up on that tray.......if the customer bumps into the tray there is a very good chance that the metal tray will fall on your customer's feet. I had it happen to me. To see what I mean mount the tray on your 6700 and push the tray forward in the center......the two hooks will disengage and the tray will come crashing down. I came up with a very simple modification to this tray that will eliminate the...