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Tagged With "Xerox Canada and Datawatch"

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Re: Post-Virus We Must Defeat The Zombie Companies!

SalesServiceGuy ·
We generally do not build in prepaid copy/ print blocks into our leases. We do give away free copy prints up front but only intended as a short term bonus. We do normally charge a $25.00 minimum monthly maintenance fee but have waived that until the economy rebuilds momentum. I am in Canada, lease vendors are currently offering 90 day payment deferrals added back on at the end of term for those customers who request them. Leases expire every month and customers are happy with the equipment...
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Re: Carl Icahn Bought HP Stake Knowing of Xerox Bid Plans, Fund Says

Art Post ·
this thing is now getting stupid
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Re: Xerox® Auto-Redaction App

Art Post ·
this is pretty cool, would love to see how this works with different types of originals
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Re: Things getting weird for Xerox Dealers

Toner in my Blood ·
Very strange. I interact with the CRG on a regular basis and have had no indication of reduced staff, etc. I can’t comment on your issue with parts as we do not rely on xerox to send our parts, we stock and replenish out of our own warehouse. No substantial difference between xerox parts on b/o than Canon or HP. Not nearly as bad as Ricoh. We dropped the ricoh product years ago as we couldn’t handle the constant toner b/o issues. Parts I can somewhat understand, but toner? Hope that your...
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Re: Rumor Alert!

Art Post ·
I haven't heard anything, would be interesting, and I guess it's a move that has to be done
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Re: Rumor Alert!

txeagle24 ·
I can't confirm these specifics, but the Global dealer down here stopped selling Sharp and Konica Minolta a few years ago, so I assumed this happened awhile back.
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Re: Toshiba now has tier based CPC's?

SalesServiceGuy ·
In Canada, no such plan exits nor am I even aware the capability exists within Toshiba copiers. In my market, multi-tier pricing for color does not comes up in competitive pricing. For a 25 cpm, pricing seems to be holding steady at $0.010 Black and $0.070 color for single units. I have seen less and sometimes we move the cpc around a bit. For example, when we set up a copier we build the initial toner costs into our equipment costs. That gives us 32,000 colour pages to play with.
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Re: Top Ten Copier Proposals & Quotes for October 2015

Andrew Quillen ·
I'm not in KC anymore Art. I've been in Delaware for the last 9 years. I had Gates BBQ ready to ship out some burnt ends on dry ice I'll be in NJ soon for Canon imagePRESS training. I'll let you know when we can get together for a New Jersey Hotdog! Andrew
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Re: Top Ten Copier Proposals & Quotes for October 2015

Art Post ·
Andrew, awesome you coming to NJ, let me know and we'll settle and have chat some!
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Re: Question: Xerox technicians

Art Post ·
I can confirm a new offering. Xerox has a new program for signing on new dealers and not putting them in the Global or Agent bucket. These dealers can then be trained to use thier own technicians. I will check with my source about them using Xerox techs.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
More than a few copier/ printers are manufactured in Thailand and the Philippines due to low labor costs. I do not know but I think these products tend to be more low end A4 and printer products. I think most A3 product is made in China. I can only speak for Toshiba but I know the majority of North American toner is made in North Dakota. As I am from Canada, I am hoping with fingers crossed that this very likely US tariff war with China will not effect us.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
Canada charges a 270% tariff because the US has a massive over supply of milk production. If US dairy product was to enter Canada without tariffs it would destroy our perfectly working dairy industry. Why should the USA be allowed to destroy our milk industry so as to partially solve a problem created within the USA? Besides, how do you think Canada maintains its "free" single payer health care system. It is by charging high taxes on all consumer purchases. I do not think that anybody thinks...
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Re: Xerox will install 16,000 printers

Czech ·
This seems wrong on so many levels.... 16,000 printers? 5 machines per site?? 10 year contract??? I feel as if a DMS / workflow solution would have saved them so much more.
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Re: Graph Expo Day Two 2016

Larry Kirsch ·
Good work...
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Re: New Xerox CEO calls Fujifilm’s bid to renew merger talks ‘delusional,’ casts shadow over Fuji Xerox venture

Art Post ·
Frak, who is going to blink first? Xerox or Fujifilm Xerox states that they will not renew the 50 year relationship with Fuji-Xerox, Fuji Xerox manufacturers most of Xerox's MFPs. Where would Xerox go for MFP's?
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Re: Xerox explores sale of leasing finance unit: sources

Flavio1 ·
Oce did that 10 years ago and went bust. They didn't realise how much they relied on the monthly rental income and how inflexible third party leasing companies are when you want to upgrade mid term. The financing arm is usually the most profitable side of the business. High interest rate to customers, low rates for them and if the customer goes bust you generally get you equipment back and at the end of the contract you get your gear back.
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Re: Xerox explores sale of leasing finance unit: sources

Czech ·
Do you think Icahn and Deason are in it for the long-term? Or is this a corporate takeover to temporarily raise the stock price and cash out on their investment?
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Re: Xerox explores sale of leasing finance unit: sources

Art Post ·
I'm with you Czech, it's all about those top shareholders cashing in
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Art Post (Guest) ·
Canon and Océ: More Details Canon and Océ: More Details By Cary Sherburne on November 19th, 2009 Océ management conducted a well-attended press teleconference today to provide further details of its acquisition by Canon. Jan Hol, who was interviewed earlier by WhatTheyThink, was on the line from Europe, and North America was represented by Mal Baboyian, president, production printing systems, Océ North America, and Joe Skrzypczak President and CEO of Océ North America. Océ reiterated that...
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh

Mr. Copy (Guest) ·
Yes and a few in Canada as well.
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Re: Scan in One City, Print in Another

Art Post (Guest) ·
All six cities are in Canada? Is there such a feature as fax and scan from a third party supplier, if there is just put fax boards in the mfp's. Can a programmer write the code in java to work on the mfp's? Thoughts, very interesting threads from everyone.
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Re: Ricoh Pro C720

bandit41076 ·
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: The Effect Currency Evaluations have on the MFP industry

SalesServiceGuy ·
It was briefly at $1.0030 earlier this week. It is now at $0.975. It should be around $0.89 but because the US Govt is running massive deficits Canada looks good. If China ever pulls the plug and calls in its US Bonds, it will not be pretty.
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Re: The Effect Currency Evaluations have on the MFP industry

JasonR ·
I'd say if you want to look at the EU as a single trading partner, you'd need to consider Canada-Mexico-USA as a single entity as well.
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Re: MFP Refurbishing & Recycling

SalesServiceGuy ·
In Nova Scotia, Canada we are no longer allowed to dispose of copiers by taking them to the landfill. We must pay a local moving company $30.00 per hour (or send our tech to their premises) to disassemble the copier into it glass, metal, plastic & electronic components. These components are then placed in different bins for recycling. It can take approx two hours. The tech does not have to be delicate in the disassembly so wire cutters, crowbars and sledge hammers are now part of our...
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Re: Ricoh Canada Inc. and IKON Office Solutions Inc. Officially Amalgamate as Ricoh Canad

SalesServiceGuy ·
There will be a lot of P-offed Ricoh dealers in Canada that will begin to search for alternate copier suppliers. I have one that switched a few months ago. They stated that as an independent dealer, Ricoh Canada treated them poorly, like a branch office. Ricoh Canada has grown so big with rules ands procedures it is hard to get anything done quickly or easily.
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

lep524 ·
Our dealer rep from Sammy was in late last week to discuss what we need to be able to handle the 11 x 17 release. In Canada they say it will be a 35 and 45 B&W and a 25 and 35 colour. Part of what they see is the ability to bid for larger deals where there is a need for SOME 11 x 17 but they can still do large part of deal with A4 product. He said they expect it for first quarter 2011. They know they are going to be an also ran in some ways but if they get the CPC in line then we know...
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Re: Does any National Copier Vendor still have their own in house leasing service?

SalesServiceGuy ·
In Canada, I have the strong impression that GE is trying to get out of the "small ticket" copier leasing business. Just last month, we did a Balance of Payments on a GE lease with a differnet leasing vendor (MCAP). Once we were funded, we gave the customer a cheque. The customer promptly paid GE. GE came back this week asking for a $400.00 Premium fee for early contract cancellation. The customer refuses to pay it. As this fee was not documented anywhere that we can find in the original...
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Re: The reason why Ricoh Bought Ikon

JasonR ·
Revenue for the quarter rose 12% to 1.068 trillion yen from 954.1 billion yen. "There's no sign of any slowdown in the sales of our new products," said Executive Vice President Toshizo Tanaka. For the whole of 2010, Canon's net profit jumped 87% to 246.60 billion yen from 131.65 billion yen in 2009, while operating profit rose 79% to 387.55 billion yen from 217.06 billion yen. I don't know about in Canada, but they are doing OK in the US.
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Re: Q. How does your company handle networking charges?

SalesServiceGuy ·
1st 90 days, all inclusive, with no time limit on hours required to get the customer to say they are happy. Thereafter, billable at $95.00 per hour onsite. Dealer, Canada
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Re: Canon shaking up the great white north

yeti ·
Canada is a simple environment for competition Ricoh (Ikon is long gone) Xerox Canon Even Canon is a very distant 3rd in this market Ricoh has dominated for years but they have been loosing some ground to Xerox in recent months. With Xerox Buying Laser Networks they are getting a jump on managing existing devices where Ricoh has been concentrating on flipping entire environments to Ricoh 2012 should be a challenging year for anyone in Canada.
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Re: Canon shaking up the great white north

SalesServiceGuy ·
Toshiba Business Systems, Toshiba Toronto Direct, last Fall was awarded the Thames Valley District School Board for 1,200 copiers. This is believed to be the largest deal awarded in Canada last year. It was a steal from Ricoh and believed to increase Toshiba's Canadian copier market share to approx 15%.
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Re: Canon shaking up the great white north

yeti ·
Art all the manufacturers are in Toronto Kyocera Mita Konica Minolta Toshiba Sharp Ricoh Xerox Canon Pitney Bowes (Sharp the sequel) I Don't know if there is A Muratec or Copy Star direct The funny part is Pitney and Ricoh HQ's share a parking lot. This was a Huge sting to Ricoh, they were the incumbent and for a very long time now.
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Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

SalesServiceGuy ·
Samsung Canada is set to release their A3 line of Black/Colour copiers this week in Toronto. What has been the experience in the USA with this product?
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Re: Can you trust the Cloud?

SalesServiceGuy ·
At $199.00 the Blackberry Playbook is the second best selling Tablet in Canada after the iPad. With the recent release of V2.0 software all Blackberry Playbook owners get a free upgrade to 50 GB of Storage on Box.net and can send an invitation to non owners to receive the same bonus. Scan to Box.net via a customized email address from your MFP is easy to set up and free.
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Re: Canon shaking up the great white north

yeti ·
Ricoh Canada Sells Branchs to Independent dealers http://www.thestarphoenix.com/...h/6255741/story.html
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Re: Canon shaking up the great white north

Art Post (Guest) ·
WBM Office Systems and Ricoh Canada announced a strategic partnership Monday, a news release said. The move will see Saskatchewan-based WBM grow significantly, taking on many of the technical and sales staff and expertise previously employed by Ricoh Canada, as well as many of the customer relationships held by Ricoh Canada in Saskatchewan. The physical office locations previously operated by Ricoh Canada will be closed, with the Regina location being reopened as a WBM Technology Deployment...
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Re: Canon shaking up the great white north

Art Post (Guest) ·
yeti, thanx for the scoop on this, seems like times are indeed changing!!!!!!!!
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Re: Canon shaking up the great white north

Laxfan25 ·
Your teaser headline made me think that Ricoh Canada had sold all of its branches. Not quite the case, just Sasquatch. It reflects the realities of a direct channel - very high infrastructure and management costs, along with the recognition that the mfrs need to focus on the opportunities where they have an advantage, in particular where they are large geographic or global entities. By using the dealers to focus on the SMB market, the costs to support that channel are much less. I can see...
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Re: Canon shaking up the great white north

lep524 ·
One thing to think of is Regina where this happened is the provincial capital of Saskatchewan which is currently the strongest economic province in Canada (due to resources being super strong right now) so Ricoh is not going to be doing provincial government, health care etc. direct anymore in this province. That is a significant move and really does show that their direct model cannot cut it in the smaller markets.. They are not corporately dealer friendly so it will be interesting to see...
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Re: Canon shaking up the great white north

yeti ·
you guys must remember the Ricoh office had maybe 4 or 5 people. WBM is significant enough in size that it will only benefit customers of Ricoh products. Ricoh Canada has always received top marks with dealer support. The Ikon merge was not as painful up here.
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Re: Are you a Data Miner?

SalesServiceGuy ·
I am looking for a Service with Canada content. Zoom seems pretty good for that. I will follow up the two other services.
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Re: Are you a Data Miner?

Larry Levine ·
Good to hear, reach out to OneSource. I know they have Canada content. You can get a free trial to test it out.
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Re: Samsung Brings Copiers With IPhone’s Power to Beat Japan: Tech

SalesServiceGuy ·
What is more troubling about Samsung in the MFP business is their huge cash position and their ability to buy market share. For example, Samsumg A3 MFPs often come bundled with low promo prices, $300.00 Sales spiffs to the sales reps, free shipping, free Galaxy tablets, free Galaxy S3 Smartphones, free technical training with all travel expenses paid and low cost parts with next day arrival. Their current A3 products are as big and heavy as a barn. They seem to work OK although they have...
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Re: Are you a Data Miner?

montecore ·
I would be careful doing email blasts because they can be looked like they are spam and you will be tracked down and fined if not worse. They are unsolicited advertising. I am not sure what the laws are in Canada but I have known people in the US for getting in trouble for doing this same thing when they were called out on it. There have been many studies on this topic and it has a very very low rate of return. Just look you sent 700 emails with only one small 20ppm unit sold. Most people do...
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Re: Ricoh Dealership in Minnesota will buy.......

GIntel ·
Ricoh just did the same in four East Canada provinces. RJ Young was certainly not a one time event.
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Re: Pro C550EX

SalesServiceGuy ·
It is still listed as current on the Ricoh USA and Ricoh Canada websites. Are they just trying to quietly clear them out? When you add a Fiery controller, regardless of brand, there is no auto colour. I was very surprised to learn about this Fiery weakness. The question is can the Ricoh general line print in auto colour? I know they can copy in colour.
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Re: Samsung Says Offer for Sharp’s Photocopier Unit Rejected

lep524 ·
One of the interesting sides to this would be what would happen to Sharp's direct operations under a Samsung take over of the copier operation. Samsung in Canada has been extremely adamant that they do not do direct sales in any of their operations, consumer or BtoB. Interesting to watch these global operations shift.
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Re: Samsung Says Offer for Sharp’s Photocopier Unit Rejected

yeti ·
Samsung has been looking for a way into the North american market going on 5 years now. they own 90% of the MFP/Printer market in Korea (Look it up). If Samsung gets the business from Sharp they will have a small but established infrastructure that will give them a foothold into North America. With all the doom and gloom out reports from the analysts these days its good to hear something new and exciting.
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Re: Xerox Authorized Sales Agent

copier-seo-guy ·
Are you going to be in the USA or Canada or elsewhere? I am a Xerox dealer in Denver... not sure what the Canadian rules are.... I can give you some ideas on US programs...
 
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