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Tagged With "OEM toner"

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Re: Marco Acquires New Jersey Copier/Printer Company

Fuser ·
wondering if the MarcoClover tie-up makes service companies reconsider where they buy toner and printer parts from.. i am hearing a mix of response
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Re: HP receives wave of customer complaints

Old Glory ·
I'm on this program at home. He was getting regular shipments of ink that he didn't order. You'd think that would be a clue. Technically, when someone cancels our maintenance contract, the toner in the unit becomes unfunded. We have every right to go and remove it. No one ever does but the unused toner has not been paid for.
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Re: Things getting weird for Xerox Dealers

Toner in my Blood ·
Very strange. I interact with the CRG on a regular basis and have had no indication of reduced staff, etc. I can’t comment on your issue with parts as we do not rely on xerox to send our parts, we stock and replenish out of our own warehouse. No substantial difference between xerox parts on b/o than Canon or HP. Not nearly as bad as Ricoh. We dropped the ricoh product years ago as we couldn’t handle the constant toner b/o issues. Parts I can somewhat understand, but toner? Hope that your...
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Re: Toshiba now has tier based CPC's?

Calums ·
Hi, we sell Toshiba in the UK. The current colour range can run with a two tiered counter already. We used to sell the Kyocera range with this feature it seemed to be good and won us business, but lost us money in service. When colour costs are dropping to 4p, the percentage of toner from the 4p is getting less. So to breaking this down into 3 tiers could seem marginal. But let say you could offer 1.5p for 2% coverage then 2.5p for 2-5% coverage and then 4p for above, you have now lost out...
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Re: Toshiba now has tier based CPC's?

SalesServiceGuy ·
In Canada, no such plan exits nor am I even aware the capability exists within Toshiba copiers. In my market, multi-tier pricing for color does not comes up in competitive pricing. For a 25 cpm, pricing seems to be holding steady at $0.010 Black and $0.070 color for single units. I have seen less and sometimes we move the cpc around a bit. For example, when we set up a copier we build the initial toner costs into our equipment costs. That gives us 32,000 colour pages to play with.
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Re: Ricoh & Epson = "perfect together" NOT!

GR81 ·
2014 Toner based Wide Format sales. Seiko 1.8% Ricoh 24% OCE 33% KIP 41%
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Re: Ricoh & Epson = "perfect together" NOT!

Art Post ·
Number seems kinda low for OCE! Originally Posted by GR81: 2014 Toner based Wide Format sales. Seiko 1.8% Ricoh 24% OCE 33% KIP 41%
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Re: Ricoh & Epson = "perfect together" NOT!

GR81 ·
Call that KIP sales Rep again and make a deal with him. If you can get the deal with 2 KIP 9900s (those will replace the 4 Oce's), then you get to be a KIP dealer. He will also spend half as much in toner as those Oce machines just eat toner.
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Re: Ricoh & Epson = "perfect together" NOT!

Maxima1 ·
The Epson argument has been going on for years. I brought one product in as a complement product and direct print production sales fought for Epson devices as part of the portfolio. I wouldn't allow it. However, with Vellek in charge of all product marketing, a lot changed. Overall profitability on Epson to Ricoh is about 7-9%. Plus there is no way to lock a customer into a toner inclusive deal when they could by it anywhere on the web. Losing proposition for Ricoh, winning for Epson. I ran...
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Re: Your Copier

Larry Kirsch ·
Welcome back😀 https://www.p4photel.com/blog/...-the-copier-industry 6 Reasons Why Flat Rate aka One Rate Will Change the Copier Industry Art Post 36 minutes ago I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make. Yup, it's been a pretty incredible journey to see...
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

fem4001 ·
What consumables are not included? Only the toner? What about other parts like drums, fuser, rollers etc.? Do you do those kind of agreements for MFP's too?
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

Art Post ·
No, we are not doing any of those agreements with our MFP's. With the printer the device billing would not include the drum, or fuser. Client would pay for those. Device billing is a practical maintenance agreement for the new A3 ink based MFP's. Epson will be launching their 100ppm color device shortly. The only consumables is the print head and the ink. It's rumored that the print head will be warranted for 3 years. In addition the print head is very costly. The idea would be to charge...
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Re: Five Reasons Why I'm Stoked About the New Ricoh SP8400DN Printer

fem4001 ·
Thanks. Interesting. I wonder what the advantages and disadvantages of those ink jets are (compared to laser MFP).
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Re: Toshiba e-Studio Erasable Toner 4508LP Questions

SalesServiceGuy ·
1). The new e4508LP uses the heat of the fuser to decolorize the blue toner to clear. The seperate RD30 erasing device is still available and presents a few advantages. 2). The MSRP does not include the seperate RD30 erasing device nor is it needed. 3). Not yet available. 4). Not yet available but probably. 5). Not yet available. 6). Regular 20 lb bond paper works fine. 28 lb bond paper will produce a better erase. 7). 45 cpm is the speed of black only. 35 cpm is the speed of the erase...
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Re: Toshiba e-Studio Erasable Toner 4508LP Questions

SalesServiceGuy ·
There is an all inclusive cpc charge for the Erasable Blue toner. The cost per copy analysis suggests that if on a 60 month lease you do not expect the the customer to erase more than 210,000 pages (3,500 pages per month) you can forget the parts cost and charge the same cpc as for Black at around $0.010 per page with a decent profit. There is no charge other than the users effort to recycle pages printed with erasable blue. If a sheet of paper costs $0.010 and Erasable Blue costs $0.010 you...
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Re: Toshiba e-Studio Erasable Toner 4508LP Questions

Art Post ·
SSG, ty for this. In order to erase the blue toner, does the device count a click for that?
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Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints

SalesServiceGuy ·
Imagine a CMYK copier, except remove the CMY toner and developer and insert a new Erasable Blue (EB) toner and developer. Modify the copier so that when the Erasable blue toner passes back through the heat of the fuser, it de-colorizes the blue to white. A new rules based print driver can automatically makes software apps like emails auto print in blue plus provide a new counter to show how much paper, CO2 and money you saved. The previous generation product appealed to too small a section...
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Re: Up=Coming China Tariffs on Copiers parts & accessories

Art Post ·
These are two listing that I found on ustr.gov site: 8443.99.20 Parts of printer units of subheading 8443.32.10 specified in additional U.S. note 2 to this chapter 8443.99.45 Parts and accessories of copying machines; nesoi Subheading 8443.99.20 following parts of printer units of subheading 8443.32.10: (a) Control or command assemblies, incorporating more than one of the following: printed circuit assembly, hard or flexible (floppy) disk drive, keyboard, user interface; (b) Light source...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
More than a few copier/ printers are manufactured in Thailand and the Philippines due to low labor costs. I do not know but I think these products tend to be more low end A4 and printer products. I think most A3 product is made in China. I can only speak for Toshiba but I know the majority of North American toner is made in North Dakota. As I am from Canada, I am hoping with fingers crossed that this very likely US tariff war with China will not effect us.
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Re: Kyocera finally put's out a low volume A4 Color

Deanw ·
Looking for feedback on this. Has anyone sold these are had a chance to put hands on it and get an opinion. What type of service rates would you charge for toner inclusive service agreement on this?
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Re: Canon's new 75PPM A4 MFP series

dimaxusa ·
All in one toner is not environmentally friendly and it drive up the cpc, I hope.
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Re: A Few Copier Vignettes from the Late Eighties & Nineties

George KRebs ·
Art, You and I are from similar professional backgrounds and times. We started in 1980 selling Sharp and Juki typewriters. Everything sold near MSRP. Then the fax boom came and we caught that wave perfectly. We sold Ricoh thermal faxes for full list ($2995.00). The only issue was cash flow; we sold them faster than we could order and purchase them. Copier Maintenance agreements went from .022 up to .035 and did not include drums, developer, toner, fuser rollers or lamps! Also, like your...
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Re: A Few Copier Vignettes from the Late Eighties & Nineties

Art Post ·
Yup we have the same issues with cash flow. It was a great problem to have. The Hunt for Red October was a great book, even found the movie awesome too! Ty for the comment, we should connect for lunch one day
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days

SalesServiceGuy ·
President Trump announced today, effective Sept 24 2018, a 10% tariff on a broad list of $200 B worth of Chinese goods. https://ustr.gov/about-us/poli...inalizes-tariffs-200 On this final list are all forms of copy devices. No mention of printers. No mention of toner. Unless China makes serious trade concessions to the USA, without retaliatory tariffs of its own on USA made goods sold in China, the 10% tariff will rise to 25% on Jan 01 2019. These devices are on the final tariff list,...
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Re: Color MFP Trends, Tactics, etc

GMAN ·
"4) Improved Consumable yields and costs * Konica Minolta continues to shift its color MFPs away from using imaging units featuring both drum-developer to offering separate mono developer and drums. This provides greater cost benefits for mono output and allows lower Mono CPC. Konica Minolta also increased toner and other consumable yields in its latest generation and forthcoming Color MFPs." +++++++++++++++++++++++++++++++++++++++ Konica Minolta Boosts Productivity for Small- to Mid-Sized...
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Re: High Volume Updates

Art Post (Guest) ·
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: Color MFP Trends, Tactics, etc

lep524 ·
I'm with Art. I think the A4 systems are in the market to stay and soon everyone will have them. Samsung will also have A3 systems within the next 18 months to be able to offer them with the A4's on bids and tenders. We shouldn't forget old HP when we have this discussion...they still collect more clicks in NA than any other manufacturer and they are seriously getting into the managed print business. It seems to me it is going to come down to who is going to gaurantee the client the toner on...
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment

JasonR ·
I customer once called me to ask for the "White Toner" for their copier. I told them that their copier only had black toner, but they wanted white toner to print on black construction paper.
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment

Art Post (Guest) ·
I got this from an email: Honestly nothing along the lines of a one liner come to me. However, when I was doing training on the 6755 once I botched the toner refilling process and got toner all over the room. Then as we were going to get some towels to wipe it down, I heard the maintenance guy fire up the vacuum and before I could run down the hall to stop him – the toner went straight through the filter and out the air vent … and ALL over the office. Thanks, John Pulley
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Re: Questions about Xerox's MPS Offerings to SMB Customers

GIntel ·
Hey Art, I have not heard of the XPS program. But Xerox has alot of flavors of MPS, thats for sure. So far it looks like Xerox has a well developed direct-to-enterprise MPS program through Xerox Global Services (XGS). This has been around for a while, but they recently "announced" it as Enterprise Print Services (EPS). Four components: - Office support - Remote worker/device support - Production and mailroom support - External doc procurement (outsourcing) Its pretty all-encompassing. Thats...
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Re: A4s and Single Function Laser in MPS

Art Post (Guest) ·
OMG, the 3-5 has resurfaced in MPS??? That's was my first reactiion when I saw "toner out" and please tell me if I'm wrong. Toner out means that when the user runs out there is another charge due?
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Re: A4s and Single Function Laser in MPS

GIntel ·
no 3-5 is not back in MPS. Toner out is a way of describing the sales model for standard laser printers, where the aftermarket revenue is generated by the sales of toner and other supplies versus charging a set CPC for all supplies and service.
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Re: A4s and Single Function Laser in MPS

Art Post (Guest) ·
Geez, thanx for that! Would have been pretty funny with a 3-5 in mps and than for the info on what toner out means.
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Re: A4s and Single Function Laser in MPS

JasonR ·
My first thought is that your post has a lot of jargon in it I don't understand. (I'm directly responsible for MPS, so it's not that I'm unfamiliar with the terms). When Art can't understand your question about and industry he's been in for 20+ years, it's time to back up and re-write . Secondly, regarding your questions about placing supplemental A4 MFPs around, it all depends upon the customer. I have some customers that have central MFPs and NO additional MFP capability. I have others...
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Re: Ricoh Pro C720

bandit41076 ·
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: I need everyones opinion on this!

Art Post (Guest) ·
When I was at the Print on Demand Show in Boston, I saw the Sharp box and at first glance it looked like a Ricoh! Now, today I got to see it again. Is everything the same except for the engine, even the engine seems similiar, it it wasn't for Ricoh having the toner on the lower left. I'd swear this was a Ricoh box. Art
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Re: MPC 7500 Coated Paper Settings

copyme ·
This leads me to ask if there is any brand out there that is really good with printing onto glossy paper? I mean a fuser is a fuser no matter who makes it I thought, but maybe a certain brand fuser has some kind of advantage? And taking it further, why? Is there a different substance being used in the materials, ie: pressure or hot roller or maybe the toner adheres to the paper better with some brands, and if so what is in the toner that does that? I can see a printing press being able to...
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Re: Canon is preparing to launch 5 new b/w A3 MFPs

GIntel ·
Thanks guys. Im all set now. Here is what I came up with... Mainly speed, paper capacity, and memory improvements: ir2525 vs ir2018 -Faster speed/print out time (25/5.4) vs (18/6.9) -Greater std/max memory (512/512) vs (128/256) or (256/256 for 2018i model) -Greater std/max paper cap (1,200/2,300) vs. (330/1,080) -Greater toner yield (14,600) vs (8,300) -Larger footprint ir2530 vs ir2020 -Faster speed/print out time (30/5.4) vs (20/7.9) -Greater std/max memory (512/512) vs (128/256) or...
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Re: Ricoh Ikon Letter

Pirate Mike ·
Something to think about as well, adding to what was mentioned by Mega. The Japanese division is making the bulk of their profits on the manufacturing of toner. That is the money tree for them. They sell to Ricoh USA and they work through their channels to distribute the boxes. The ultimate goal is to “place the box” Ricoh USA makes their overhead by the profit on the box moving it to the Dealer and other channels. The profit make by selling the box is what keeps the “Reps paid and the...
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Re: MFP Refurbishing & Recycling

SalesServiceGuy ·
Toner bottles, waste toner bottles gets shipped back to USA to be turned into plastic lumber.
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Re: New Ricoh 430DN Color Cost Per Page @ .038? Video

Old Glory ·
Cost Fact Sheet says $0.03342 for toner only. Drums, etc. add $0.01104 and we haven't even added maintenance yet.
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Re: recent page views for P4P Hotel forums

Art Post (Guest) ·
Shaja: Good to hear from you too! Could you email me the consumable specs for the KIP700M, such as toner, drum, fuser, developer if there is one. Thanx
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Re: Possibly moving to Ricoh....

lep524 ·
Some great points in this thread. In the end all of the main copier products do the same thing...they put toner on the paper, fuse it and offer a collection of ancillary tools which in many cases are more important (like scanning) than the copy function anymore. Someone said earlier it was the whole package that the client wants to buy...they get impacted from everyone in your dealership, admin, billing, shipping, support, sales and yeh your suppliers too. We are a multiple branded op with...
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Re: First Look New Ricoh MPC2801_3301

txeagle24 ·
Spec sheet for the Lanier LD630c/635c and LD645c/655c attached.
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Re: First Look New Ricoh MPC2801_3301

txeagle24 ·
FAQ's attached.
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Re: Ricoh NEW PRODUCT RELEASE - C3001, C3501, C4501, C5501

Art Post (Guest) ·
toner and developer srp for .0373 of course no parts, no service, nor drums, tranfer, fuser etc....
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Re: Sharp to Introduce Five New Copier/Printer Models, Including a Digital Full-Color MFP

montecore ·
Art...."SC" means Scan Centric....these offer 1st in industry to scan 2 sided hard ID cards/checks via document feeder. They also have Scan squared technology. Card Shot from the doc feed...upto 1/2" stack of cards. Card shot in scanning mode not just copy mode. Color dropout...removes all color from scanned documents...all the remains is black data. The toner capacity has doubled in size at 20,000 now therefore the cost per copy can be very low. They also completely rebuilt the fuser system...
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Re: Lexmark Dealer MFPs vs IT Channel MFPs

txeagle24 ·
Yes. Lexmark has been awesome for us so far. The only thing that I don't like is that we don't get any price breaks on OEM cartridges for non-BSD models. I was in an MPS deal, and the majority of the fleet required OEM toner (newer model), and Ricoh direct (surprise) under-cut our price by $.002, & we had priced the deal at 25% margin to begin with. Long-term if Lexmark is serious about their BSD program and wants to give their dealers differentiation, they need to give them pricing...
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Re: Lexmark Dealer MFPs vs IT Channel MFPs

JasonR ·
I assume you mean "non-BSD" models, not non-OEM.
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Re: Lexmark Dealer MFPs vs IT Channel MFPs

JasonR ·
Just to clarify, they aren't "basically the same" they are EXACTLY the same. There is no difference in any way between the X and XS, other than the toner they can accept.
 
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