Tagged With "Business Imaging Expo"
Reply
Re: Marco Acquires New Jersey Copier/Printer Company
Welcome to my market Marco! You are know the third MEGA dealer competing in my market place.
Reply
Re: Marco Acquires New Jersey Copier/Printer Company
Art- the # of your competitors didn’t change , their fingers and toes are now a whole lot farther away from their head. I picture you as Yankee Doodle Dandy and they are the Red Coats. Perhaps they will be as successful as .....Danka or IKON or RBS/AOE or GlobalXRX or ....
Reply
Re: Marco Acquires New Jersey Copier/Printer Company
wondering if the MarcoClover tie-up makes service companies reconsider where they buy toner and printer parts from.. i am hearing a mix of response
Comment
Re: Ask Me Anything
Sounds like I missed a good knowledge drop last week Art! Had a pretty good excuse, but love the topics discussed! I'm always learning and part of this ongoing learning is something from your blogs/emails that I throw in my knowledge bucket. Keep it up and I appreciate what you do!
Comment
Re: Ask Me Anything
@TML Yup anytime there;s a new family member it over rides anything that has to do with business. Hope to have you on the next call. Just remember to RSVP on the calendar and I will send you the link
Comment
Re: The Cannata Report 30th Anniversary Awards & Charity Event
Thanks buddy.. Talk soon. Let me know if there is anything I can do for you..
Comment
Re: 10 Ways to Close Net New Business #4 of #10
Just a short update in reference to the account I was speaking about. The IG came back with many additional questions today, asking if the cost per page could be lowered, the annual cost of the maintenance agreement, and the price of the system. I stated NO on all accounts. We had started with a 25ppm color A3 device and then moved to an A4 color device. They were not even happy with that price. In addition when they received all of the no's they asked about pre-owned or used. I then stated,...
Comment
Re: When is Net New Business not Net New Business?
Interesting perspective. We constantly have the talks about competitive machines we took on service, especially brands we don't carry. I tend to consider is taking a Konica on service and then a year or two later upgrading it to our equipment net new business from the sales side. Obviously we had net new business on the service side but not net new for "x" with the equipment sale. I'd be interested to hear how others see this. I hear a lot of people say it doesn't matter but if I bring a...
Comment
Re: When is Net New Business not Net New Business?
I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business for their sales department.
Comment
Re: When is Net New Business not Net New Business?
I was wondering if the subject of those customers who were acquired through service was going to come up, & Jason's comment is certainly "food for thought"... In his example, he brought on the service customer (with the obvious intention of upgrading them at the first opportunity) & the dealer gets a contract & machine sale that they otherwise wouldn't have. Sounds like net new to me. In my experience, though, most of these service to machine sale conversions are from customers...
Comment
Re: When is Net New Business not Net New Business?
Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade to one of our lines; Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who...
Comment
Re: When is Net New Business not Net New Business?
We do almost the exact same thing... anything but Canon, Toshiba, & Xerox. If I could get Reps to bring in 4 figure maintenance agreements, life would be spectacular!
Comment
Re: When is Net New Business not Net New Business?
We were staying away from Toshiba for a long time until we had a friend who could sell us parts, supplies, and give us manuals etc. those 4 figure contracts certainly do help. Seems few and far between but I'll take them when I can get them.
Comment
Re: When is Net New Business not Net New Business?
Originally Posted by Czech: I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business...
Comment
Re: When is Net New Business not Net New Business?
In my opinion, Net New is any revenue stream you did not previously have. Take over service of a competitor's equipment = Net New. Replace that machine purchased from a competitor with one of your own = Net New. Take over management of their print fleet or IT infrastructure = Net New. Replace those printers or computers, Net New. Time comes to renew those contracts at a lower or identical service payment= Upgrade. But, if their monthly payment increases, the difference between the old...
Reply
Re: Canon C10000 Press
Pricing came out yesterday. I saw it a Graph Expo. Canon will begin shipping once a dealer has trained techs. For us, the first class available is end of this month.
Reply
Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints
Imagine a CMYK copier, except remove the CMY toner and developer and insert a new Erasable Blue (EB) toner and developer. Modify the copier so that when the Erasable blue toner passes back through the heat of the fuser, it de-colorizes the blue to white. A new rules based print driver can automatically makes software apps like emails auto print in blue plus provide a new counter to show how much paper, CO2 and money you saved. The previous generation product appealed to too small a section...
Reply
Re: Toshiba Introduces World's First Copier Delivering Erasable and Black & White Prints
A good YouTube video showing the erasable copier in action. https://www.youtube.com/watch?v=cwRBOqI9sq0
Reply
Re: Leading Canadian Natural Supplement Manufacturer Installs First Ground-Breaking Konica ...
I saw this beast at Graph Expo, the system was slick, also has MSRP of either $199 or $299K, can't remember
Reply
Re: Toshiba Introduces Powerful Desktop Multifunction Printer Trio
Anyone have info on these new models?
Reply
Re: Thoughts about the Canon/OCE deal?
Canon had a great section dedicated to their new OCE products at the Canon Expo in NYC. It seems to me that this was a well thought out acquisition. Oce's strengths are with Segment 6 machines, and B&W Wide format. Two areas that really augment Canon's offerings.
Reply
Re: ITEX, WorldExpo, or BTA?
Geesh, never been to ITEX or World Expo, going to my first BTA event next week. Have been to the Photizo Transform and thought it was excellent. Will give you a heads up on BTA next week.
Reply
Re: Weekend Copier Notes from 1/20/08
found this for you: Source: Press release issued by the company, unless otherwise noted. 15th January 2008 – (SEE COMMENTS FROM CARY SHERBURNE BELOW) - Global printing manufacturer Ricoh, predicts that the production printing market will grow to €12.8 billion by 2013 . It is Ricoh’s vision to expand its presence in this market and become a leading force by 2010. Drupa 2008 is the platform for Ricoh to introduce the Ricoh Pro C900 and C900s a new colour digital printer and multi-function...
Reply
Re: NEW Ricoh C900!! HV Color Printer
15th January 2008 – (SEE COMMENTS FROM CARY SHERBURNE BELOW) - Global printing manufacturer Ricoh, predicts that the production printing market will grow to €12.8 billion by 2013 . It is Ricoh’s vision to expand its presence in this market and become a leading force by 2010. Drupa 2008 is the platform for Ricoh to introduce the Ricoh Pro C900 and C900s a new colour digital printer and multi-function device offering heavy production capacity. Also launching is the Ricoh ‘Pro’ brand, for easy...
Reply
Re: Sales Tips
USE YOUR PERSONAL CONTACTS There is so much information that you can email, but the messages should be targeted to the right audience. Consequently, you will need to develop numerous email lists. You will certainly have a "personal" email list with a mixture of family, friends, former co-workers, networking pals and social acquaintances. You can send these people newsy emails about your business. For instance, if your local paper or a trade publication publishes a story about your company,...
Reply
Re: Vision
Vision Schedule: On May 4, we invite you to participate in Tuesday evening's Welcome Reception which will begin at 6:30 p.m. at the Mandalay Bay Resort and Casino, our venue for the VISION Meeting. On Wednesday, May 5, the day starts with the General Session where you will hear from Ricoh Executives and our guest speaker. After a private press/analyst luncheon we will conduct a press roundtable with Ricoh Executives. You can then tour the Technology Expo or take part in the Seminars. That...
Reply
Re: Ricoh Unveils “Play To Win” Strategy
May 17, 2004 - Ricoh Technology Exposition Showcases Industry Leading Products And Solutions Exposition Offers Glimpse of New Technology that Helps Maximize Workflow Efficiency Las Vegas, NV, May 4, 2004 – Ricoh Corporation, the leading provider of digital office equipment, will be conducting a Technology Exposition during its National Dealer Sales Meeting, VISION 2004 in Las Vegas. During the exposition attendees will be able to see and participate in demonstrations that show how Ricoh’s...
Reply
Re: ARE YOU GOING TO THE SHOW???
Advertisement Register to attend and book your hotel today at www.ondemandexpo.com . Get the best hotel rates at the best hotels in NYC! Rates as low as $109/night ! Only ON DEMAND Expo's official travel service, Ambassadors, offers participants the following exclusive benefits: BONUS - 500 additional Starwood points at participating Starwood Hotels Rates are lower than if you book directly with the hotel Great selection of hotels Personal reservations manager for all group bookings Online...
Reply
Re: Net New Business "How Do We Do It"?
As a chamber member I was able to get mailing labels for all the main contacts and plan on sending an introductory letter, with a follow-up call. Still looking for a templete of a letter that I could get some ideas from.
Reply
Re: Net New Business "How Do We Do It"?
Getting involved in the community with non profits is a great way to meet new people.
Reply
Re: Net New Business "How Do We Do It"?
40% of my business last year came from Schools or Government. I found a few niche pain points that almost any District or Department would experience and used that as my lead in with the appropriate person. For example, for schools, it was Common Core State Standards. Learning the implications and compliance issues got me lots of appointments and 4 new Districts. We utilize UCC Filing Data as another prospecting tool which works really well for having a leg-up when you walk in the front door...
Reply
Re: Net New Business "How Do We Do It"?
I personally don't think there is a secret to it - just follow up and be the better rep. My competitors are huge companies; everyone knows who they are. However, their reps are lazy and don't visit their customers. Prospects are amazed when you have been following up with them within the past 3 years or so; meanwhile their current vendor has been through 3 reps already. It really is out of sight, out of mind in this industry.
Reply
Re: Net New Business "How Do We Do It"?
You yourself Art dropped this pearl of wisdom a few days ago "A few days ago, I was going through my "Who's viewed your profile" on Linkedin. I try to connect with all of my second level contacts" I was on a recent sales seminar and believe that the point of Linkedin is to get and communicate with as many second level contacts as possible. LinkedIn is definitely the new sales tool of the last few years. I have been quilty of not using it effectively but now I put at least 30 minutes per week...
Reply
Re: Net New Business "How Do We Do It"?
social media is great. You may like these: https://www.youtube.com/watch?v=VbIG8vd0TbY http://pages2.marketo.com/dg2-social-marketing-ppc.html?source=PPC&comment=PPC_GS_US&ag=SMM%20-%20General&camp=Social%20Media%20Marketing&_kk=41362422627&kw=%2Bsocial%20%2Bmedia%20%2Bmarketing&gclid=CjkKEQjwh7ucBRD9yY_fyZe398gBEiQAAoy4JPyUNQr4Dk5yVdA065dd6XPrIbEqKanmUOpwFJZQsNrw_wcB
Reply
Re: Vision 2005 Highlights
Part of Ricoh Press Release Customers' needs are constantly evolving, and it takes extraordinary products and services to be competitive and provide customers with exactly what they need.? During the Tech Expo, attendees can experience the power of a new generation of products and solutions designed and configured to meet customers' needs.? They will have the opportunity to see firsthand the technological initiatives and superb reliability that gives Ricoh?s products and solutions leverage...
Reply
Re: Canon Draws Crowds, Raves At Graph
Dontcha just love press releases. I went to Graph Expo yesterday, and I will say that the only two companies aggressively promoting their copiers were Canon and Xerox. Walked in the door to see two big Xerox and Canon copier banners (about the size of a small building) right there in the McCormick Place lobby. Konica had a C6500 buried in the EFI booth, and if anybody else was there (Ricoh???) I didn't see it. Quite a switch from last year when Konica had the whole industry buzzing about the...
Reply
Re: Print for pay industry...
A small sample to get you started: PIA/GATF - professional association for printing industry. Good bookstore. Look for "Pocket Pal", by International Paper, for a good overview of the technical processes. www.gain.net American Printer Magazine. Read articles from the current and past issues online. http://americanprinter.com Digital Publishing Solutions. Magazine online. www.dpsmagazine.com Finally, if a trip to Chicago is feasible for you, go to Graph Expo and walk the exhibit floor.
Comment
Re: Two Copier Dudes to Attend Graph Expo 2016
Hey Art, I'll be at Graph Expo, too. Would be great to catch you over a coffee (and, of course, talk about a couple of things .
Comment
Re: You're In Sales Your Brand Does Matter... 5 Creative Ways Sales Reps Can Become Brand Magnets
Thank you for your e-mail.I will be out of the office and have limited access to my e-mail from August 15th through August 30th.. I will review your message upon my return. In my absence please feel free to contact Jim Singer ( jim@kopi.ws ) or Cynthia Wankum ( cynthia@kopi.ws ) for immediate assistance during this time. Have a great day! Sherri Wilbers President KOPI 518 Cheyenne Drive Jefferson City, MO 65109 573-893-4545 (ext. 203) www.kopi.ws sherri@kopi.ws
Comment
Re: Imaging Channel, Let's Become the Innovation Channel!!
Ray Good stuff, however when discussing imaging (which is a wide portfolio of devices), everyone seems to forget about the huge growth of niche imaging devices. Those devices include wide format, grand wide format, label presses, and envelope presses. While in Las Vegas in the spring of this year, I was able to attend the ISA Sign Expo. I've been to a lot of events in the past year and the ISA was the largest event I every attended. Two hundred thousand square feet of convention space with...
Reply
Re: Toshiba Wins Best-in-Class Awards in Annual Dealer Survey
See, I do post good stuff about Toshiba also
Comment
Re: Save the Date! Sneak Peak Inside Business Intelligence - Webinar
This is an automated response. Carl Mica is currently out of the office and has limited access to email and voice mail. He will return to the office on August 18th. Thank you.
Comment
Re: ITEX National Conference & Expo
I am out of the office until 09/01/2014. I will respond to your message when I return. Note: This is an automated response to your message "New Event: ITEX National Conference & Expo" sent on 8/28/2014 11:03:04 AM. This is the only notification you will receive while this person is away.
Comment
Re: SGIA EXPO
I am out of the office until 19/08/2014. I am now out of the office until Tuesday 19th August 2014. If your email requires urgent attention please contact Mark Caveney on 01928 599 660 or mark.caveney@ricoh.co.uk . To place a service call on your device or order consumables please contact our helpdesk on 0330 123 0311. Alternatively, I will reply on my return. Many thanks, Ben. Note: This is an automated response to your message "New Event: SGIA EXPO" sent on 14/08/2014 03:53:48 . This is...
Reply
Re: Canon imageRUNNER ADVANCE 500i
Jason: Feel free to upload pics or make some comments from Canon Expo in NYC!!
Comment
Re: 10 Ways to Close Net New Business
Looking forward to the new series Art. Your efforts are appreciated and rewarding.