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Tagged With "MFP news"

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Re: What's the weirdest place you've sold a copier to?

Art Post ·
Jason, I changed the word system to copier, hope that's ok. I gotta give that one some thought, sure I'll have something for you
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Re: What's the weirdest place you've sold a copier to?

Art Post ·
Lol, those were two good ones! I can't remember if I've ever had weird sale.
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Re: All Ricoh A4 devices = no stapler

Art Post ·
That's correct, it was discontinued in lieu of the new MP 501SP & 601SP
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Re: What's the weirdest place you've sold a copier to?

fisher ·
To a field tent located in the dunes on a beach for a joint military exercise. It was only a rental though.
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Re: What's the weirdest place you've sold a copier to?

Czech ·
Can't take credit for it, but one of our reps sold a colour copier to a strip club. Let's just say that they were printing a LOT of 11x17 posters....
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Re: What's the weirdest place you've sold a copier to?

Kiwispike ·
About to hit 17 years in the industry now so seen a few.. Sold a scanner to a strip club, I was new to the industry and just a teenager at the time - made the mistake of asking what they wanted to scan Had a "serviced" copier in a massage parlour (inherited the install base so I cant take credit for this) Sold/installed copiers/MFD's to both of the last two Prime Ministers offices/houses Installed a fax machine INSIDE a jail, there was a very dusty gap and some cables on the desk so I asked...
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Re: What's the weirdest place you've sold a copier to?

Art Post ·
Wow, those are some great install! Not a copier, but I did sell a cash register to strip club once.
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Re: What's the weirdest place you've sold a copier to?

TML ·
Picking up a signed order in the morning for a Canon color with hole punch and staple, from an Amish farmer-printer. Best two parts of the qualification process was having to run samples of a digital plate to run his offset presses and ensuring the power was in spec to be run off of his diesel generator/alternator set up. Oh yea, and he's got a tow motor we have to use to get it to the second floor. Been selling almost nine years and have been in lots of unique places too. Starbucks roasting...
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Re: What's the weirdest place you've sold a copier to?

Jason H ·
The Amish Farmer-Printer may take the cake!! I don't think if I sold to every strip club or adult store in the region it would top that. That is awesome!
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Re: What's the weirdest place you've sold a copier to?

AOSGROUP ·
Sex toy manufacuter. They needed to hit specific pantones and flesh tones
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Re: What's the weirdest place you've sold a copier to?

Art Post ·
Flesh tones! Maybe something Fiery could add?
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Re: What's the weirdest place you've sold a copier to?

Tonermeup ·
Those are all pretty good and I agree this jobs takes you into businesses that you never thought of. The best I can do in 18yrs is a bee farm and the office of personnel management in Pittsburgh. The entire operation is in a mine and in the middle of freaking nowhere!
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Re: 57 Days of Selling "Day 44"

Jason H ·
Love it Art! I had a day of running around with a networking luncheon followed by a training for a new device that I sold earlier in the month and stole from Sharp. I was extremely late to the party with this deal but they already had a canon that was very old and decided they wanted another canon and on top of that wanted someone to deal with local over Sharp and Ricoh direct. Then I was walking into the grocery store on the way home and got a call from a person I quoted a machine to about...
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Re: 57 Days of Selling "Day 44"

Art Post ·
Jason Awesome!!! Wish I was only 6K away!
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Re: Top Ten Copier & MFP Quotes for November 2016

JeffR ·
What’s happened to our membership? I didn’t opt out! Sue at Copy-Fax
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Re: Top Ten Copier & MFP Quotes for November 2016

Art Post ·
You should be finem what is the issue?
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Re: BLI Recognizes Leading Healthcare Solutions Providers with First-of-its-Kind PaceSetter Award

Art Post ·
Well, this is the first type of award/acknowledgement that I've ever seen that is geared towards a vertical market. Guess there will be more of these to come in the future
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Re: 57 Days of Selling "Day 55" The Last Two Days

Tom Koenig ·
Good Luck Art I still got that $20 bill riding on you!!! Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: 57 Days of Selling "Day 55" The Last Two Days

Art Post ·
Tom Thank you, however Luck is for Rabbits! Why not pass a few "hot" leads my way! I'm sure that would make a great Christmas gift!
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Re: 57 Days of Selling "Day 55" The Last Two Days

Tom Koenig ·
Wish I had a few that I could give. The stocking is empty!! Thank you, Have a Great Day! Thomas Koenig District Business Manager Dealer Division - Northeast Region RICOH USA, INC. 5 Dedrick Place West Caldwell, NJ 07006 Cell: 570-439-2864 Thomas.Koenig@ricoh-usa.com
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Re: 57 Days of Selling "Day 55" The Last Two Days

Martin Hofman ·
Hi Art, I am stil 100% confidend you will manage!, but between day 48 and 49 you lost 1K !! You have to do another 28.5K instead of 27.5K, sorry! Martin
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Re: COVID-19 Impact on Dealers and the Channel?

Art Post ·
I was on the MPSA call today. Here's some points of interest I was going to post on another thread but will put it here for everyone. One major MPS company reported 29% decline in pages or revenue Another major MPS company reported a 71% decline Healthcare for one of those clients saw a 40% increase More inquires from clients in respect to file sharing and content Expecting continuing decline for another 30 days in revenue and prints First week of April they hit bottom and has stayed that...
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Re: Post-Virus We Must Defeat The Zombie Companies!

Ray Stasiezcko ·
SalesServiceGuy, I would suggest that a payment strategy is not something I see valuable at all. Customers need help deferring payments on what they already own. In all do respect. A payment strategy is not helpful to end user strictly based on selling a new MFP. The Imaging Channel's resellers who only sell print equipment are going to find themselves in serious trouble. Customers don't need to upgrade their all already oversold A3 to another one. Dealers should credit back the unused...
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Re: Post-Virus We Must Defeat The Zombie Companies!

SalesServiceGuy ·
We generally do not build in prepaid copy/ print blocks into our leases. We do give away free copy prints up front but only intended as a short term bonus. We do normally charge a $25.00 minimum monthly maintenance fee but have waived that until the economy rebuilds momentum. I am in Canada, lease vendors are currently offering 90 day payment deferrals added back on at the end of term for those customers who request them. Leases expire every month and customers are happy with the equipment...
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Re: Need HELP! Kyocera Color A3 question

H Carl Little ·
Any ending In 3 are current
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Re: Need HELP! Kyocera Color A3 question

Art Post ·
thanks
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Re: Need HELP! Kyocera Color A3 question

dimaxusa ·
Top three points I make when against Kyocera. #1. Take them color samples from your device and any Kyocera because the color output is sub par on all units. If you don’t have access to one look in your crm for an account you co-exist with Kyocera in. Or the next time you have a knock out make some samples and keep them in a binder. If color quality is important to the customer it will be a win. Another point is showing them you get what you pay for, meaning 3 tier color is what they have...
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Re: Need HELP! Kyocera Color A3 question

Art Post ·
This is great stuff, it's awesome to see input like this, please let me know if you need help with other manufacturers that I could help with
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Re: Need HELP! Kyocera Color A3 question

24dude ·
Copystar/Kyocera 7052ci and 8052ci are still current models as the 7353ci and 8353ci were just released. same goes the the 70/80ppm mono's. not sure when they will get discontinued but we can still order them as of today.
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Re: It’s The End Of The Day With Ray! 2020 Who Will Educate Endusers

Art Post ·
HI Ray and Happy New Year! The A4 Revolution will not happen until those A4 manufacturers provide A4 print devices with the A3 cost per page model along with advanced scanning and finishing. You're right that's there's only a small percentage of users that need 11x17. However 11x17 is only part of the picture with end users needs. Larger document feeders, and stapling is still a requirement in many offices. As you know we could debate this until 2021 or longer, but the end game is advanced...
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Re: It’s The End Of The Day With Ray! 2020 Who Will Educate Endusers

Ray Stasiezcko ·
Art, Thanks for comments it's conversation which starts change. There is way more applications for A4 MFPs than those few applications you suggest. The large disruption will be from those who can isolate the realities of the customers needs and sell based on those realities. Declining Marketplaces are disrupted when the old way continues delivering to all the market's customers the same way they did before the decline. The old way needs to focus on the realities of over 80% of the market...
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Re: Will outside Sales Rep's go away?

Jason H ·
@Monte very true! Very well could be when. I will say with car buying, a friend of ours just bought a new car online - paperwork done digitally, car delivered to her house, and either a 7 or 14 day period that if she didn’t like it or want it anymore they come back and pick it up no questions asked. I often times get caught up in what “I” do and how “I” buy and not how “others” buy.
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Re: Will outside Sales Rep's go away?

Jason H ·
We definitely are not out chasing them but we are much more versed talking about them and the benefits of buying them from us rather than the big box store. It has led to some very nice MPS accounts for us this past year. I don’t have a final count but I believe we added about 3 million new clicks this year from printer sales. Not breaking any records by any means but adding an extra 50k or so of revenue never hurts. And thanks to brother for having a minimum advertised price online for the...
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Re: Special Announcement from Art

gap ·
Congrats Art! Happy New Year!
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Re: Special Announcement from Art

Art Post ·
Thank you!
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Re: Special Announcement from Art

Art Post ·
My wife and the new grand daughter Tessa
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Re: Will outside Sales Rep's go away?

TML ·
I’m a little late to this party but had the thread open since it was posted. As a 35 year old i straddle the “millennial” and old school gap (in my opinion haha). There is value of ordering things online that can be commonly used or even basic electronics. But if it’s anything above basic, I still believe talking to someone even if on the phone, pays dividends. We recently bought a new vehicle for my wife and explored for weeks online our options, the new vehicles options, what the price...
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Re: Print Copy Tool versus Plotworks

jdicarlo ·
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: Ask Me Anything

Art Post ·
@TML Yup anytime there;s a new family member it over rides anything that has to do with business. Hope to have you on the next call. Just remember to RSVP on the calendar and I will send you the link
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Re: What Do You Do When You Need Competitive Copier Specs?

richard@ios ·
This was the 'bible' of the day https://www.ebay.co.uk/itm/WHA...E-1991-/311076261441
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Re: What Do You Do When You Need Competitive Copier Specs?

Art Post ·
i ALSO REMEMBER Better Buys for Business in the US! Ty for posting this
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Re: Konica Minolta Provides Industry-first MFP Document Security Solution

Art Post ·
Glad to see that manufacturers are taking their end points on the network and providing additional security features
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Re: When is Net New Business not Net New Business?

Jason H ·
Interesting perspective. We constantly have the talks about competitive machines we took on service, especially brands we don't carry. I tend to consider is taking a Konica on service and then a year or two later upgrading it to our equipment net new business from the sales side. Obviously we had net new business on the service side but not net new for "x" with the equipment sale. I'd be interested to hear how others see this. I hear a lot of people say it doesn't matter but if I bring a...
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Re: When is Net New Business not Net New Business?

Czech ·
I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business for their sales department.
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Re: When is Net New Business not Net New Business?

jay robinson ·
I was wondering if the subject of those customers who were acquired through service was going to come up, & Jason's comment is certainly "food for thought"... In his example, he brought on the service customer (with the obvious intention of upgrading them at the first opportunity) & the dealer gets a contract & machine sale that they otherwise wouldn't have. Sounds like net new to me. In my experience, though, most of these service to machine sale conversions are from customers...
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Re: When is Net New Business not Net New Business?

Art Post ·
Originally Posted by Czech: I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business...
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Re: Global Imaging aquires Conestoga Business Solution

Art Post ·
Global Acquires Pennsylvania-based Conestoga Business Solutions - Tuesday, July 07, 2015 Global Imaging Systems Acquires Pennsylvania-based Conestoga Business Solutions; Bolsters Xerox’s Presence in SMB Market LANCASTER, Pa., July 6, 2015 – Global Imaging Systems (GIS), A Xerox Company, has acquired Conestoga Business Solutions, an award winning, independent office equipment dealer in the Pennsylvania region. The company will offer the full range of Xerox office and printing technology, and...
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Re: When is Net New Business not Net New Business?

txeagle24 ·
In my opinion, Net New is any revenue stream you did not previously have. Take over service of a competitor's equipment = Net New. Replace that machine purchased from a competitor with one of your own = Net New. Take over management of their print fleet or IT infrastructure = Net New. Replace those printers or computers, Net New. Time comes to renew those contracts at a lower or identical service payment= Upgrade. But, if their monthly payment increases, the difference between the old...
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Re: Target GP Margins

txeagle24 ·
Across the board, I probably average 12-15% margin above whatever markup management puts in before my "Sales Cost" is published. For printers & desktop A4 devices, I just want to get a bunch of them in the field running pages & making money, so I sell most of them at my Sales Cost. That recurring revenue stream & volume in numbers is more valuable than making a few extra dollars on the hardware. On larger A4 MFPs, I'll typically have a 20-25% margin, because I typically propose...
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Re: Target GP Margins

Jason H ·
tx I agree. Our owner, who happens to be my father, is still trying to do things like its the 80's. We hold our own in a major market but we do not have the growth I want. It is tough to get him on board with anything new age as this is an industry he has made truck loads of money on doing it the same old way year after year.
 
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