Tagged With "MNS"
Comment
Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, or does West McDonald look like Wolverine? I watched the Seat-Based Billing video that was posted from the Top 100 Summit. Definitely some interesting points going back and forth. Print Audit has done a great job of persistently marketing seat-based pilling to the copier industry.
Comment
Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Czech funny you should mention that "wolverine" look, it was actually one of the "challenges" at the event. Whom ever had the most completed challenges won a MS Surface tablet. I did not win.
Comment
Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
Comment
Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Tx, awesome post! The conclusion for managed IT was at our own round table and not the general audience. One of the dealers in my group is heavily involved with managed IT, and thought it would be great offer. Yes, it was stated that MNS is only used by copier dealers and should be referenced to what you described. TY for the awesome reply!!
Comment
Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I will also add since you mentioned wanting to do this on copiers/MFPs: our industry also needs to get the idea that MPS only has to do with printers & A4 MFPs out of their heads. Output is output, & our clients don't see any difference so why should we? Properly deploy what systems meet the client's needs (or just get rid of them if that is best) & be of service in whatever way you can. Hell, our customers want all of this stuff to go away (just wait til the Millenials are in...
Comment
Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Is it just me, it seems that the general rule of thumb for the copier industry to end users is "the take or leave approach". Meaning, come hell or high water we're not going to change the way we bill, the way we support, or the financial solutions that we offer. While I was at the Top 100 conference, a rep from Wells Fargo spoke about the billing options that they now have in their leases. One of the options was for seat billing for managed IT services. My thought is that if it's available...
Comment
Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
No, Art. You're spot on. I haven't had many jobs outside the industry, but the majority of the old guard is so proud of the way they've always done it & receives so much validation from other dealers with the same mentality (via BTA, CDA, SDG, et al) that they often refuse to admit the need to change until it's practically too late. There are ideas & concepts that I brought up 3-5 years ago that were considered to be "interesting but not really necessary" that we're suddenly latching...
Comment
Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Great minds think alike!
Comment
Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
Comment
Re: ProFinance 2.0
I am out of the office until 08/04/2015. I am away if you need to talk to someone please contact Darren Downey our GM Office 633-9264 X 226 Cell 204.229.7231 My Cell is 204.890.8570 Note: This is an automated response to your message "New Event: ProFinance 2.0" sent on 4/5/2015 9:10:46 AM. This is the only notification you will receive while this person is away.
Reply
Re: The future of our industry, your thoughts?
We had a ricoh rep come in a while back and tell our team that boxes were going away and if they didn't get on board with solutions/MNS/MPS/Services etc they would be left behind. I believe the solutions will play a major part in the future, but I don't think the box is going anywhere. My father who has done this for about 40 years now tells me about all the people in the 80's talking about going paperless and not neededing the box anymore to conduct their business. Historically we have not...
Reply
Re: The future of our industry, your thoughts?
I think we're all going to have to get really good at selling software that solves our clients' business & workflow problems. If we don't someone else will, whether from inside of our industry or outside of it. Smart dealers are going to have to realize that more of their revenue has to come from services, software & anything that can generate recurring monthly revenue. This will likely mean losing revenue at some point, because hardware sales revenue will decrease, & it takes a...
Reply
Re: The future of our industry, your thoughts?
Just look at all the major MFR's, the "down the street business" is going to dealers and global/healthcare/legal/govt are all going direct. The dealers can't handle those accounts nor do they have the expertise to implement the software solutions that are standard in those type of accounts from Cleveland to Miami to LA to NY where direct does. So local accounts = dealer larger accounts that are all over = MFR vertical teams
Comment
Re: Leapfrog Managed Services from Muratec
Bottom tier manufacturer reaching for straws by starting an MNS program for their small number of dealers. I predict this will end poorly.
Comment
Re: Leapfrog Managed Services from Muratec
I am out of the office on annual leave until the 26th Jan. In my absence please contact 01983 406522. Thank you
Comment
Re: Leapfrog Managed Services from Muratec
Originally Posted by txeagle24: Bottom tier manufacturer reaching for straws by starting an MNS program for their small number of dealers. I predict this will end poorly. Agreed. Let's look at the history. Multifunction Printers --> Commoditized by the copier industry Managed Print Services --> Used as a buzz word for marketing purposes. Does anyone even know what true MPS is anymore? Now even RFP's contain the term Managed Print Services and it does not mean what they think it is...
Comment
Re: Leapfrog Managed Services from Muratec
Focusing on gaining more market-share in the copier industry is a fool's game, unless you're the manufacturer. Dealers that hope to be around & profitable in the future have to find alternative revenue streams, because the fact of the matter is that not everyone needs a $15,000 A3 MFP when in many cases a $1,000 A4 MFP will do. For the dealer community, it has to be about capturing profitable recurring revenue streams, whether that be through SaaS solutions, MPS, Managed Services, BPO,...
Comment
Re: Leapfrog Managed Services from Muratec
I am out of the office on annual leave until the 26th Jan. In my absence please contact 01983 406522. Thank you
Comment
Re: Leapfrog Managed Services from Muratec
I am out of the office on annual leave until the 26th Jan. In my absence please contact 01983 406522. Thank you
Topic
Loffler Companies Doubles the Size of IT Solutions Group with Acquisition of Clear North Technologies of Plymouth, MN
Loffler Companies is pleased to announce they have acquired Clear North Technologies, a leading Minnesota-based IT solutions provider headquartered in Plymouth, MN. Loffler Companies welcomes Clear North Technologies’ team of tenured professionals to their Bloomington headquarters to expand Loffler’s IT sales and service force, and solidifying Loffler's position as a market leader in IT managed services and solutions . “We are so happy to welcome the Clear North team to Loffler, to help us...
Blog Post
7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
What's one of things I found out about on my recent trip to the Top 100 Summit (hosted by Print Audit)? I'm a stone cold junky for sea level oxygen! Having lived at or around sea level all of my life, meant that I had no clue that my body...
Topic
Latest Managed Print Services Acquisition of Laser Technologies Makes Loffler Companies One of the Strongest and Most Capable MPS Providers in U.S.
Minneapolis, MN (PRWEB) July 21, 2015 In an effort to bring the best value, service and support to their Twin Cities clients, four managed print services organizations chose to merge with Loffler Companies in the past seven years. This consolidation of businesses has proven to be a winning choice for clients who are extremely pleased and positive about the level of value and service they receive from Loffler Companies as their Managed Print Services provider. The joining of these businesses...
Topic
The future of our industry, your thoughts?
We are we heading? I sometimes wonder that myself. I'm engaged with a customer to sell NSI Capture Pro. Capture Pro allows you to Capture emailed documents, scans, and web documents and route them to locations on your network with...
Event
ProFinance 2.0
Blog Post
Leapfrog Managed Services from Muratec
Topic
ADTRAN Launches ProServices
<small> Friday 28 June 2013</small> ADTRAN®, Inc., (NASDAQ:ADTN), a leading provider of cloud connectivity, enterprise communications and mobility solutions, today announced it has enhanced its technical services and support programs. The new ProServices℠ program includes unique ProStart℠ installation programs, ProCare℠ maintenance programs and ProCloud℠ managed networking services. By partnering with ADTRAN, ProServices program participants use ADTRAN for complete installation,...
Blog Post Premium
How Can You be the Best at MPS, MFP, MNS?
What does it take to be among the elite sales people at your branch or your dealership? For starters you've got to have a passion for being number 1. Nothing floats my boat more than being at the top of the totem poll each and every month. I...
Blog Post Premium
My Top Secret Idea for Seeding Accounts for Professional Services
We're always on the lookout for new opportunities, right? I had a short chat with the powers to be today in reference to my idea to seed accounts for Professional Services. I understand that Business Process, Block...
Topic
Ricoh IT wins "very large" accounts to brand new MSP solution
$50,000 onboarding costs a thing of the past with Kaseya Traverse. Ricoh IT is already onboarding major clients as an early local user of Kaseya's new infrastructure management solution, Traverse. Kaseya added Traverse in its acquisition of Zyrion in July. The system, which is delivered as SaaS, gives users a single view for managing and monitoring internal and external infrastructure, including cloud, on-premise, hybrid, virtualised and distributed environments. Dermot McCann, Kaseya's ANZ...
Event
Pro Finance 2.0
File Premium
8 Reasons to consider managed IT services.pdf
File Premium
ChoosingAServiceProvider (1).pdf
File Premium
Xillio_Whitepaper_SharePoint_Classification.pdf
Topic
Optanix is a "Challenger" in the Gartner 2020 Magic Quadrant for Managed Network Services Report
NEW YORK , Nov. 16, 2020 /PRNewswire/ -- Optanix, the leader in intelligent business service assurance, today announced that it has been named a Challenger in the Gartner 2020 Magic Quadrant for Managed Network Services. According to Gartner , "Managed network services (MNSs) refer to a vendor's delivery of primarily operational support for a new environment in which the hardware assets, financial obligations and personnel still remain on the books of the customer." A complimentary copy of...
Reply
Re: Leasing MNS Hardware VS Copiers?
Not being specifically in the MNS/MIT side I can only answer what I know from having good friends and some networking references in that space. I still hear an awful lot about leasing in the MNS/MIT space as it helps keep the technology current. Several of my larger clients run their copier leases as 36 month FMV to mirror their tech leases. They see the value in the tech recycle and are moving some of their stuff to the cloud so they need to lease less hardware. We've seen a good split on...
Topic
Leasing MNS Hardware VS Copiers?
I posted this to LinkedIn and discussed with some people already, but I would love to get more perspective on a trend I see. I work with copier dealers that successfully lease the majority of their sales, but on the MNS side most customers are paying cash. 1. Why did customers first start leasing copiers rather than cash or traditional financing? How did it come about that 90% of all sales in the BTA channel are leased? 2. Where is the disconnect for MNS/MIT hardware? Is it just how it's...
Reply
Re: Leasing MNS Hardware VS Copiers?
Can anyone help with this? @Monte @John @TML @Jason H @JasonR @Ricoh914 @sellingroanoke @Kevin Foley @BigBird
Topic
MetTel Named a Leader in the Inaugural 2020 Gartner Magic Quadrant for Managed Network ...
MetTel Named a Leader in the Inaugural 2020 Gartner Magic Quadrant for Managed Network Services NEW YORK , Nov. 23, 2020 /PRNewswire/ -- MetTel today announced that it has been named a Leader in the inaugural Gartner 2020 Magic Quadrant for Managed Network Services (MNS). MetTel represents a US-based company in the Leaders Quadrant for MNS and furthest along in "Completeness of Vision." According to Gartner, "A provider in the Leaders quadrant will have demonstrated an ability to fulfill a...
Topic
Microland Recognized as a Leader in the Gartner Magic Quadrant for Managed Network Services
BENGALURU, India , ATLANTA and LONDON , Nov. 30, 2020 /PRNewswire/ -- Microland, a global digital transformation company announced today that it has been recognized as a Leader in the Gartner Magic Quadrant for Managed Network Services. The detailed report is available at https://www.microland.com/analyst-insights/leader-gartner-magic-quadrant . Gartner evaluated vendors on multiple parameters. Assessment was based on two service categories of managed LAN & Managed WAN / WLAN and five...