Tagged With "Managed Network Services"
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Re: RISO ME9450 Questions
Aside from RISO's SF5130, all of their duplicators now come standard with a network card for network printing. However, printing from MAC OS requires ordering a Mac Driver which requires a license key ordered from RISO - doesn't cost anything to order. Also, RISO's Mac Drivers are always behind with current Mac OS versions. They haven't released a driver compatible with OS X 10.15 even though it's been about 6 months since 10.15 was released. Sorry I'm late to the party.
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Re: Print Copy Tool versus Plotworks
John, The PrintCopy Tool compares pretty favorably to Plotworks. I attached two documents to this post. The Product Support Guide lists differences between the two products. The PowerPoint has screen shots of all the settings in PrintCopy Tool. I hope this helps.
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Re: Konica Minolta Provides Industry-first MFP Document Security Solution
Glad to see that manufacturers are taking their end points on the network and providing additional security features
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's Managed Services provider in order...
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Re: 7 Deadly Topics from 7 Deadly Sinners at Top 100 Summit (Part One)
Originally Posted by txeagle24: I disagree that you have to own the network in order to offer seat-based billing. Before I go into why, can we (imaging industry) please stop referring to Managed Services as MNS? No one in the IT world uses this term; it's industry jargon that makes you stand out as a copier dealer 1st and an IT Services provider 2nd. Managed IT Services, Managed Services...fine. MNS needs to die. Now, here is why I disagree that you have to own the network as a client's...
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Re: Kyocera 6500i Mobile Print Question
Yes. Kyocera Mobile Print is available with all Kyocera printers and mfps. This is a free app on google play and lstore or Itunes depending on if it is a droid or apple device that you are using. This is an onsite solution that uses your wireless network. 100% free is the key for this PRINT/SCAN app.
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Re: Global Imaging aquires Conestoga Business Solution
Global Acquires Pennsylvania-based Conestoga Business Solutions - Tuesday, July 07, 2015 Global Imaging Systems Acquires Pennsylvania-based Conestoga Business Solutions; Bolsters Xerox’s Presence in SMB Market LANCASTER, Pa., July 6, 2015 – Global Imaging Systems (GIS), A Xerox Company, has acquired Conestoga Business Solutions, an award winning, independent office equipment dealer in the Pennsylvania region. The company will offer the full range of Xerox office and printing technology, and...
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Re: Charge for IT support
We had never charged for it after the sale until about 6 months ago due to people calling all the time for driver installs, scanning issues related to their internet etc. We used to offer an optional network/it yearly agreement and people would decline and then start calling for help. We decided to send out, initially an opt-out to ever customer who had current devices, and after every sale send one out. We did it as an opt out due to the fact that customers would decline the option and...
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Re: The Death Of The B2B Salesperson [Infographic]
Art, I call Bull ****! At least for our industry, the copier industry! This may be true of a commodity (like envelopes, or coffee, or even a PC) but copiers, really MFDs require a lot of attention, both before and after a customer buys it. This article seems to be written by an old brick & mortar company that successfully transitioned to internet sales. This will work for any company that drop ships their products. And I agree that the MFD manufacturers would LOVE for this to be, or...
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Re: Around the World with Ricoh
Ricoh Selects Juniper Networks to Modernize its Group-Wide Network Infrastructure TOKYO, Aug. 09, 2018 (GLOBE NEWSWIRE) -- Juniper Networks (NYSE: JNPR ), an industry leader in automated, scalable and secure networks, today announced that Ricoh Group has successfully implemented Juniper Networks' high-performing solutions to modernize and simplify the operations of its core networking and security infrastructure that supports approximately 500 locations and 34,000 users in Japan. Ricoh Group...
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Re: Is This the Beginning of the End for the Padding of Lease Rates?
Here is a report from leasingnews.org. One of their legal editors is doing a three part review of this legislation. Leasing News Exclusive: State Senator Steven Glazer and the genesis of CA SB 1235 (Part 1 of 3) By Tom McCurnin Leasing News Legal Editor This is important not only if you are doing commercial business in California, but this may affect other states. If you are new to this, here is legislation passed both the assembly and senate, awaiting California Governor Jerry Brown’s...
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Re: MPS and Linux HELP!
So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.
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Re: Mobile Printing
Use a router to create a mini wireless network where the copier is the only thing connected. Velcro the router to the back of the copier. Name the router's wireless Copier. Plug router into copier with patch cable. You can get a wireless router on-line for less than $20 these days.
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Re: Around the Word with Konica Minolta
Konica Minolta Again Joins the Fight against Childhood Cancer Ramsey, NJ, Aug. 15, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions U.S.A., Inc . (Konica Minolta) today announced they will again support Tackle Kids Cancer, a philanthropic initiative on behalf of the Children’s Cancer Institute at the Joseph M. Sanzari Children’s Hospital at Hackensack Meridian Health Hackensack University Medical Center. As with last year, Konica Minolta is partnering with THE NORTHERN TRUST...
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Re: Weekend Industrty Notes from 09/20/09
Well, I've heard of some good pricing, but I think $34 a year for 3.2 million copiers takes the cake!
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Re: Need help with Pay for Print Solution
If I am hearing this right, you have two issues...USB access and driverless/wireless printing. Others have USB printing, we don't. However, we have HotSpot Printers that no one else has. http://www.printeron.net/landing/ricoh/Ricoh.html I am going to assume that you are not familier with this. HotSpot printers allow you to print from anything that has email access including iPhones or BlackBerries. You don't need drivers and you don't need to be on the network. You just email the file to a...
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Re: Savin SPC221SF and scan to email
Question How do I use Scan to Folder on Windows? Answer Documents scanned using your device can be sent over a network to a shared folder. To use Scan to Folder, follow these steps: Note: To send scanned documents to a shared folder on a computer, the correct user name, password, and directory must be set. Files can be sent to folder destinations on the following operating systems: Windows 2000 / Windows XP / Windows Server 2003 / Windows Vista Mac OS X Destinations must be registered via...
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Re: High Volume Updates
RICOH PRO 907/1107/1357 PRODUCTION PRINTER FREQUENTLY ASKED QUESTIONS Q. Where do the new Pro Series Production Printers fit in the Ricoh high volume monochrome printer product line? A. The new Pro Series Production Printers are successors to the highly successful Digital Document Publisher models, the DDP70e and the DDP92. Those models were initially brought into the Ricoh product family through the acquisition of Hitachi. Technically, the 70-ppm Digital Document Publisher 70e is being...
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Re: Ricoh W5100
I don't believe you can use the Ratio Scantool without PB. Why can't you use the W5100 with the GW Scanner. I think this is all you need. Also, the WFCS is on the GSA Contract dated July 29, 2009. The product code is 100117FNG for $6,500. You need the "software key" that will allow you to utilize the scanner without having a Ricoh WF attached on the network. The product code is 100257FNG, $4,500 MSRP and the launch date should have been the end of October.
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Re: UPDATE 3-Canon buys Dutch Oce for $1.1 bln, fights Ricoh
Go this via email today: Canon intends to make an offer of € 8.60 per Share for 100% of the outstanding Shares of Océ, representing a premium of 70% over Océ's stock price. There does not appear to be opposition to the deal either from European regulators or Océ board members. Océ will remain a separate legal entity as a Canon division, headquartered in Venlo (the Netherlands). The Océ brand is to be maintained and applied in all relevant markets. Océ will continue to lead its R&D and...
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Re: Ricoh Pro C720
Ricoh Americas Corporation announced today the official launch of the Ricoh Pro C720/C720s, a production class multi-functional color system and the latest addition to Ricoh’s Pro series of products, designed specifically for the production environment. This flexible system targets corporate and commercial professional print environments with demanding application needs. The Pro C720/C720s has a robust duty cycle of 320,000 images per month, and runs at 72 pages-per-minute (PPM) regardless...
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Re: Panasonic Canada discontinues A3 Copier Distribution March 2011
Panasonic Takes Aim at Fast-Growing A4 Class MFP Market Company to emphasize growing A4 MFP format in response to customer demands SECAUCUS, NJ (February 4, 2010) — Panasonic System Networks Company of America today announced plans to substantially increase its footprint in the burgeoning market for A4 multi-function products. The A4 market has undergone rapid growth and is emerging as the de facto standard in the marketplace. As a consequence the A3 market has been fading and will no longer...
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Re: Mac
I've uploaded the doc file. Also, tech support did provide some very detailed information to me via email that I just reviewed. The main difference is that they are scanning via IP which doesn't account for the possibility of the IP Address changing.
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Re: matt espe quits
WEST CALDWELL, N.J., June 25, 2010 /PRNewswire via COMTEX/ -- Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions and services, today announced that Kevin Togashi will assume the role of Chairman and Chief Executive Officer of Ricoh Americas Corporation effective July 1, 2010. Togashi takes on the role from Matthew J. Espe who has resigned his post as Chairman and Chief Executive Officer of Ricoh Americas Corporation to become...
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Re: Wireless Printing to a LAN port on a Ricoh 4420NF (Savin 3760NF)
Answers to the questions I think are in there: Yes, you can wirelessly print to a 4420 with a wireless card, as long as the home has wireless. The router does not act as a server, it acts as a router. It will take the print job from the PC and "route" it to the printer, as long as you configure them both to be on the same network/IP scheme and print to that IP. Do you need a wireless print server? Well, the answer to that is "no" if you have a wireless card in the 4420 and "yes" if you not.
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Re: Wireless Printing to a LAN port on a Ricoh 4420NF (Savin 3760NF)
Correct, short CAT5 cable from printer to wireless print server. Best to put in a static IP into the machine, otherwise, you'd have to print to the hostname of the printer and have something doing local DNS to map it from the name to the ever-changing IP. You shouldn't need to do anything at all with the router. Just make sure your IP for the printer is in the same range as the PC. for example, the PC's IP is 192.168.1.1, you could make the printer 192.168.1.44 For small home networks, it's...
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Re: First Look New Ricoh MPC2801_3301
Spec sheet for the Lanier LD630c/635c and LD645c/655c attached.
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Re: MFP Losing IP address
Art....looks like you found the culprit. My guess the modem was fine but the router would be what I would check. Usually once the IP on the MFP is set this will not change and should not zero out. What may be happening is you might be using a switch instead of a router...then your internet provider is using more intelligent DHCP servers that reset the IP address every 4 to 6 hours. Installing router will create an internal network with 192.168.xxx.xxx behind the firewall. I just did this...
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Re: Digi Doc Flow vs NSI
I don't have much knowledge of NSI, but I know DigiDocFlow allows customers to browse their network to find specific folders they want to scan in to. It's extremely easy to use, so I would say DDF.
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Re: Konica Minolta (US) Acquires IT Company
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced the company has acquired All Covered, Inc. (All Covered), a leading provider of Managed IT Services to the small- and medium-size business (SMB) market. A nationwide technology services organization, All Covered delivers a diverse range of services including proactive server management, remote monitoring, cloud...
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Re: New A3 TASKalfa 305/255
Set up the 305 for our showroom on Friday. I am very impressed with this machine. This is a very well thought out machine and is very well positioned in the market. The set up is so easy you could direct ship the machine to end users and they could unbox it and set it up themselves. Once the machine self calibrates it opens up a wizard in the display to guide the customer thru the network set-up. Very slick. It should also be foolproof to service as all pm kit items are color coded and...
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Re: Drum Yields
A short discussion about copier vs printer yields. The document is a bit old but the main points are still valid.
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Re: Setup in wireless environment
Even for machines that have a wireless option, it's generally cheaper to sell them a wireless print server that plugs into the copier's network port. We do it all the time.
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Re: Setup in wireless environment
Do the wireless print servers mentioned also allow for scanning back the the network?
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Re: Setup in wireless environment
To clarify, what I'm using is actually a wireless bridge that connects the network card on the MFP via a cat5 cable to the bridge which connects to the wireless network. http://www.cdw.com/shop/produc...al-Band/1700151.aspx By doing that, you are connected to the network and can do anything you would be able to do with a direct network connection (scanning, etc.). If you get a USB wireless print server, you would not be able to do anything but print (which excludes scanning, but does include...
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Re: School estimates copiers are .14 cents less....
Wow, that's a trainwreck of a sentence. Hrmmm. I think the audit must have been done by a guy trying to sell some copiers...
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Re: MPC 2030 Wireless Connection
scanning is thru a network only. Why not use the Ethernet port, connect a WAP to the Ethernet port and then connect the WAP to the wireless network. WAP = Wireless Access Port. You can get a wireless switch to act as a WAP pretty cheap and don't have to run around in circles.
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Re: NY Times Article about Ricoh Japan
I think the title is a rosey picture, however there are many problems other than the manufacturing plant such as damaged shipping port in Sendai, road infrastructure, and still rolling black outs. Japan does not have the network of roads that we have here in the USA. Toner is still a big issue, and I don't believe what the Japanese government is telling.
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Re: Google Cloud Print Opens Access to Printers Across the Globe
Sorry, I still dont see the internet connection. The MFP is connected to a local network, how is it connected to the internet?
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Re: Ricoh Launches New Aficio MFPs With App2Me Solution
Long ago when digital was getting started and we didn't have a policy, we installed a machine similar to a 171 at a medium office. It was their first machine that could network fax, so they wanted us to install the fax driver on each workstation. I don't remember the exact number but it was around 40-50ish. As far as installing drivers on the server vs. the workstation, that's something the customer decides. If they decide they don't want the driver on the server (or perhaps their server if...
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Re: Q. How does your company handle networking charges?
Assuming we've used the 2 hours per machine connectivity time that we include for each install and that this isn't resolving issues that we created, this would be billable at an hourly rate in the neighborhood of $100 per hour. Depending on availability, the work would be done by either an SE, break/fix tech or a member of our Network Services team. We are an independent dealer in the Southwest that provides either hourly support, block time or full-on Managed Network Services. We can do the...
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Re: Q. How does your company handle networking charges?
1st 90 days, all inclusive, with no time limit on hours required to get the customer to say they are happy. Thereafter, billable at $95.00 per hour onsite. Dealer, Canada
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Re: MFP Scan to Xerox Docushare
eCopy SSOP has a Docushare connector that is pretty slick. And eCopy SSOP works with many MFDs. You can use an embedded version of eCopy SSOP which connects to a eCopy SSOP manager running on a PC, or you can have an eCopy stand alone ScanStation that connects via a network TWAIN interface and stands next to the MFD. You will need the eCopy Docushare connector. Hope this helps!
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Re: Q. How does your company handle networking charges?
Dealer network install for scan, print, fax upto four workstations included in the sale, sales person is charged back in the deal for it. After the sale, customer can buy block time for network services or be charged $150 per hour. Pretty much is a user goes to win7 and needs new drivers it's 100% billable or they can buy block time.