Reply to "Your Copiers Are Storing Confidential Information: What You Can Do About It"

Jason HMaven VIP

Art Post posted:
WF posted:
Question on this - do any of you that sell Lexmark get questioned about the ultimate ownership of the Chinese government? If so, what is it that you say to get them comfortable that they're safe?
@Jason H curious if you can help with this question

We are still a dealer but we have not sold a LEXMARK in quite a while. They eliminated the MPS Elite program we were own, or at the least removed us from that program. I never had anyone ask about the security due to the Chinese ownership but it’s a great point. Honestly, I have found their support, to us at least, to be very subpar. Our support from brother has been phenomenal the last 2 years. Most of my printer clients are replacing the lexmarks with the brothers as fast as they can.

2/12/208:42 PM

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