Reply to "Where Do You see the Copier Industry in 5 years????"

NealDocusultant Elite P4P'er

I would recommend the book "Getting Insude Your Customers Head" by Kevin Davis. It has made a huge difference in the way I approach sales from my past. Does this slow down the sales process? YES! But when you consider that on average you're fortunate to close 1 in 5 "new business" prospects and this process has changed it to at least 3 in 5, that's huge. Keep it up Brian...it'll work out in the end.

4/8/0912:16 PM

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