quote:When you say you take a copier to a customer for a demo...
Is it a Conditonal Sale? sometimes yes, meaning we've agreed if the system performs the customer will move forward and sometimes no, it's mor eof the puppy dog close, try it and see if you like it. I will do this but only on the terms of if the MFP works as described you agree to buy/ lease that same unit without any further demos.
I have seen too many potential customers do the Vendor merry go round with six copier vendors to get free copiers for several months.
I have seen too many RFQs where a customer has to get three quotes and you are unexpected lowest bid. They ask you in for demo but never intended to give you the business.
It is too much work and time to connect an MFP (Copy/ Print/Fax/Scan/demo) and possible expense (maybe there and back, if you use a 3rd party moving company). We no longer request our aging Service techs to move heavy A3 colour copiers themselves, for fear of injury.