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Scan to Email and HIPAA

We have a medical office that was using scan to email...however, their IT support is telling them that scan to email is not HIPAA compliant.  I don't know if this is true or not.  However, I believe that once they scan the document they are then going to email it so I don't see what the difference is...unless they are using a secure mail server or something of that nature.  If the MFP is using SSL, would that help them address compliancy?  Interested in hearing what others have experienced.

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