You guys are not alone, Ricoh is threatening the same thing here in Kentucky. We have three locations and have always done well with the wide format machines. We received a call that Ricoh was considering an IRGA member to set up as a wide format dealer. It doesn't matter that this guy already has Xerox and Oce. John, you are right on the money all Ricoh cares about is moving boxes. One thing they had better consider is the image after the sell. I had the opportunity to sell a machine to someone who had purchased a Ricoh 870 from an IKON dealer 5 years ago. Last year the technician told them their machine was dead and they would need to upgrade. They went without a wide format machine for a year, they called me and we talked about Ricoh, they didn't want any part of it. I convinced them to send me their service records and saw that IKON had charged them over $18k in service over a 4 year period (by the way the IKON rep or Technican failed to tell them that they needed to make sure the Ricoh was not in the same area as their ammonia machine). Long story short, my tech wend down, they moved the ammonia machine, we changed the developer and drum machine works great now. Why would Ricoh want to continue this and degrade the image of the Ricoh product?