Kudos Art,
Ricoh's speech at Vision was full of hot air.
They will continue to hold their independant dealers'feet to the fire whenever they want to move boxes. We have been a wide format dealer for 7 years since the 740 and 830 days. We have more units in the field than any other Ricoh dealer in the state. But when we asked for price support on a deal and were told "no, not big enough", and lost to Ikon who beat us by $4,000.00 on a FW470, we realize who we are in their eyes. And who gets support when needed.
Considering we have strictly been a Ricoh only dealer since 1992, they should be kissing our a**. Not many of us out there.
My .02