Well, the unit arrived and took our technical team about 20 minutes to set it up...sight unseen. We have the fully loaded unit, 4 paper trays, fax, finisher with staple. It took a bit more time to put it on the network and we have been giving it the testing from them on. Early feel is it is a pretty good unit. Wouldn't want to put the document feeder into a site doing tons of scanning...but it is certainly fine for normal document copying and faxing.
Only issue we have as yet is getting the SMB scanning hooked up. Appears to be some setting we can't find and the training material we downloaded doesn't give us the details we need. But we have seen this with other brands the first time we setup a new model so that is not unusual.
Printing is quick, as it should be. Interface is actually quite intuitive...very low training need I would say. A lot less complicated than most. Compared to many other tier 2 and 3 units the interface is really very elegant.
Our unit came with the ability to store documents from the printer for secure print and for reuse. Unit has account codes capability built in. Since I don't have the full specs etc. not sure what is optional or not.
The DF is a recirculating duplex unit and the unit has standard duplex. Slows it down marginally in print, but not a lot. The offset finisher is super easy to install and works ok, although it seems to always offset each page as they are ejected which slows it down a bit vs. a straight out exit. Finisher can be removed very easily by undoing one cable and pushing down a lever and pulling it out of the base. Should make any service issues (or replacement if needed) easy. Toner and Drum units are easy to remove and are definately user replaceable. fuser is mounted to the right side panel and can be removed with a couple of screws. Not really targeted at user replaceability, but an interested IT type could do it easily.
Can't offer any pricing info at this point as my contact at Samsung Canada says they have not set everything up yet.
Certainly I can see where this unit could find a home in a print centric location with need for some copy, fax and scan. It offers most of the goodies that bigger units do, is fast and simple to setup and run. It will be interesting to see what the running costs look like.
It looks good as well. Does present itself as a mikey mouse design like many other lower end products do.
Once I have some numbers I'll add some more info.
Lee