Graham, I think I totally took what you did above, exactly the way you delivered it. This is AWESOME! We need to hear that, and that information can be extremely powerful.
I just got off the phone with the client and they are going to see the KM mid week, next week. He took a meeting with me (RELUCTANTLY) for Monday morning at 11am. He wanted me to fax my findings (NEGATIVE!). I am at least going to set the stage for an extremely difficult presentation for the competition. On top of the fact that the demo the client saw from us that we delivered to their office went extremely well.
I'll share the results as I have them.
P.S. Thank you again Graham! I really appreciate it.