I understand and agree, however reps like these are giving us (Dealers) a bad name. Quoting like this, is basically stating that we ripped them off! Thats all this quote is about, is to discredit a dealer and show the customer they could have bought for below max Dealer Cost.
I will be at the customers location, and this is probably one of those customers that we should not have sold a amchine too and I should have walked away. I don't walk away well, however I am learning!