Reply to "PPDM from Ricoh, Questions"

TechsupguySenior P4P'er

Hey all. I am one of the support reps from Ricoh for PPDM. The product is FABULOUS. The roll out has just started in the field, really, and we are learning the product. The only real problem we have been having is with the server. Those have been IIS issues, not PPDM issues. Also, watch for firewall conflicts. The product allows for BATES stamps, scan to almost anything, and 99% OCR. Once it is up, it appears highly stable. If it crashes, removal can be tricky, but we have a fix for that. Get your NFR copy up and check the help file. The Nuance folk have made the best Help file I have seen in 10 years.

3/22/109:02 AM

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