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Reply to "Possibly moving to Ricoh...."

Jack Daly said it best "People buy from people they like"

I know a local RBS where the marketplace Manager let his #1 rep based on attitude

Sure this rep sold but the Rep was not liked by his customers.

Customers were purchasing from this RBS because they liked the Service Tech and Delivery guys.

this showed me personally that its not just the sales guy who sales its everybody in the company.
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