Unfortunately, I am already at a place that only sells "boxes". I don't know which companies in my area do those other services, or if the Ricoh dealership does so, but I know that I can't be too choosy, because some of the companies have no interest in hiring me. But according to the owner of the Ricoh dealership, they are doing very well.
As far as the Ricoh itself, what I'm wondering is WHY it ranks at the top of the industry, WHY are people buying it? I can't find much in the way of BERTL or BLI awards, though honestly I've never sold a machine due to those awards. Let me put it this way: I've had trouble trying to come up with the distinctions between Sharp machines and the others to use as selling points. Will it be any different if I go with Ricoh?
I've been told that the Ricoh dealership will provide much better sales training than my current company, so maybe these issues will be answered at that time. But I am nervous about a switch, and I'm hoping to allay some of my fears.
Thanks everyone!