Here's the current problem: Profits are dropping on the front end and as the pay goes so do the good reps that produce large profits per person. To keep the reps at the dealership, make the program a long term program. The idea behind commissions on the cpp is to chase the clicks. I have heard many people say they sold a MFP to replace a printer and copier. I just don't see those Hp's leaving the customers site. Sure, a few are out but not a great many. Also, have you ever seen a copier rep run when the customer says he wants to buy a printer. No money for me no printer for your company. Pay for clicks and the printer will be sold. If not, the customer buys a HP printer.
I don't see a large increase in clicks on the copiers migrating over from the printers. How do we get the reps to stay involved in migrating printer clicks to mfp clicks? Pay the rep on the clicks for the time the machine is in the field. Pay a percentage of profit and it will keep your profits up and you may find higher than you current cpp profits. This keeps the good reps, gathers the clicks from printers and both are good for the long term growth of the dealership.
Why not pay on clicks? Short term grab for cash.
As far as the service techs getting paid on clicks? Risk for reward in the USA>